Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I feel that I will be able to confidently manage potentially aggressive situations before they become out of hand
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Different handling techniques, more verbal intervention, better understanding
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I feel more confident after the training, which will be useful in my job
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I think that I will be able to show confidence when/if I need to use any of these techniques while at work
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

To have more confidence in myself with someone showing a form of aggression
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

I feel more confident when it will come to managing certain situations. All the techniques we done I learned and haven't done them before.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

The two day training has been valuable to my job. I now feel more confident in handling the unexpected. I have thoroughly enjoyed the hands on training session. Jason is an excellent trainer - he was very thorough!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (09-05-2012) - Click here for course details

Encourage carers to have empathy with all clients and to treat them as individuals.
Dementia Awareness Trainer of Trainers Award (01-05-2012) - Click here for course details

I will start training staff in two months when two day services merge. Good time to share information and bond as a team. I will learn about people who use the service. I will also invite head of training to my training so that they understand.
Dementia Awareness Trainer of Trainers Award (01-05-2012) - Click here for course details

I will put into practice the things that I have learnt when needed at my workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Three (01-05-2012) - Click here for course details

Look at the way my carers support our service users and make care plans more person centred.
Dementia Awareness Trainer of Trainers Award (01-05-2012) - Click here for course details

Be more aware of using the techniques as and when needed. Ensure I use different skills before using PI such as communication
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-04-2012) - Click here for course details

Be more assertive and feel more confident in working safely
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-04-2012) - Click here for course details

I am pleased I attended this training it has raised my awareness on alternative interventions other than hands on. I feel I am now able to focus on managing aggression safely and keeping within the law
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-04-2012) - Click here for course details

I will now be able to manage challenging behaviour in a safe way and not panic, as I now have a better understanding of the stages before physical intervention needs to be used.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-04-2012) - Click here for course details

The training refreshed myself in the role I work, and will be able to feel I can carry out the training I have learned, in a safe way to myself and the person I am supporting
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-04-2012) - Click here for course details

Use appropriate intervention if needed and the correct procedures. Thank you :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-04-2012) - Click here for course details

Think more on diffusing situations and how the individual may be feeling.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (23-04-2012) - Click here for course details

I will feel more confident in physical intervention in my work place :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (23-04-2012) - Click here for course details

I am happy and confident to use what I have learnt in my work place
Non Abusive Psychological & Physical Intervention NAPPI Level Two (23-04-2012) - Click here for course details

Manual handling - use NAPPI properly as part of my job role. Have learned how to handle destructive-dangerous-threat of lethal to myself and for my own safety and health. How to word important documents more effeciently to coordinate easier with staff.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (23-04-2012) - Click here for course details

Hopefully I will be able to monitor and contribute more to situations that may arise in the future and be more confident in my work setting and a competent member of staff
Non Abusive Psychological & Physical Intervention NAPPI Level Two (23-04-2012) - Click here for course details

I will now have a better way of dealing with service users who can be challenging which would be of very good use. Thoroughly enjoyed!
Non Abusive Psychological & Physical Intervention NAPPI Level One (18-04-2012) - Click here for course details

More aware of different levels of behaviour, which will help me to look after my client group more effectively. Well constructed course and taught very positively. The booklet was great.
Non Abusive Psychological & Physical Intervention NAPPI Level One (18-04-2012) - Click here for course details

I will be more confident now of being able to difuse some situations should they occur, and be able to support my staff throughout.
Non Abusive Psychological & Physical Intervention NAPPI Level One (18-04-2012) - Click here for course details

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 112 | 113 | 114 | 115 | 116 | 117 | 118 | 119 | 120 | 121 | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | 133 | 134 | 135 | 136 | 137 | 138 | 139 | 140 | 141 | 142 | 143 | 144 | 145 | 146 | 147 | 148 | 149 | 150 | 151 | 152 | 153 | 154 | 155 | 156 | 157 | 158 | 159 | 160 | 161 | 162 | 163 | 164 | 165 | 166 | 167 | 168 | 169 | 170 |
NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

Select font size: A A A