Non-Abusive Psychological and Physical Intervention
Assessment, prevention and management of service users whose behaviour may become challenging.

Welcome to NAPPI 

In addition to our subject specialism, the educational value of NAPPI training is central to our success. Participants remain fully engaged and greatly contribute to their training experience. Training of course, must have an inclusive approach that values the input of all.

NAPPI training is considered particularly effective for all learning styles and is evaluated most positively at all levels. Participants directly benefit from the training experience but also highlight how training will change their own behaviour back in the workplace. Organisations are able to reflect on the changes that NAPPI training has influenced over the years and report very strongly on the return of their investment.

We are immensely proud of the partnerships that have grown over the past 25 years and continue to strengthen these relationships that are the foundation of our success.

“I have learned that there are different approaches to challenging behaviour but also why some residents may become resistive to personal care, also allows us as staff to see residents as people rather than tasks.”

Participant feedback from:
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (27-06-2018)