Non-Abusive Psychological and Physical Intervention
Assessment, prevention and management of service users whose behaviour may become challenging.

Welcome to NAPPI 

REVIEWED: 9th November 2020

NAPPI uk remains open for business as the country returns into lockdown.

As coronavirus cases continue to rise and the government issues new guidelines, we continue to monitor how best we can balance the wider risks involved. The consistent message has been to ensure effective hand hygiene, cover our face, and maintain space wherever possible. We continue to recognise that social distancing is really difficult for those who work in health and social care, especially when supporting individuals who display Behaviour of Concern.

NAPPI trainers will continue to deliver training via “NAPPI Remote Delivery” and can provide a “Blended Learning” approach to support our partner organisations, providing in-person training where the training need has been identified as “essential”.  Essential training will include situations when staff or service users are at risk of physical injury.

For an out-of-hours Covid related enquiry or emergency, please call: Helen on 07935 952120 or Scott on 07896 438496.


A new NAPPI normal has emerged as we have adapted our training environments.

NAPPI Remote Delivery.
A way to reduce time within the training room, including the Open College Network (OCN) endorsed NAPPI Positive Behaviour Support (PBS) Model. These are also the pre-requisite PBS modules required to meet the Restraint Reduction Network (RRN) Training Standards.

For further information on NAPPI Remote Delivery CLICK HERE.



NAPPI In-person Delivery.

New measures are in place to protect both trainers and participants. We care about the safety of our employees and we care about the safety of your employees - our participants.

For those times when In-person training is required:

For further information on NAPPI In-person Delivery CLICK HERE.


Restraint Reduction Network (RRN) Training Standards

NAPPI uk is approved to deliver RRN certificated training.

NAPPI uk was one of the first organisations certificated to support Affiliated Service Providers before lockdown.

For further information on NAPPI uk’s approach to the RRN Standards CLICK HERE.

“I have learned that there are different approaches to challenging behaviour but also why some residents may become resistive to personal care, also allows us as staff to see residents as people rather than tasks.”

Participant feedback from:
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (27-06-2018)