Non-Abusive Psychological and Physical Intervention
Assessment, prevention and management of service users whose behaviour may become challenging.

Welcome to NAPPI

UPDATED: 30th March 2020

The NAPPI Administration team are working from home.

We are still answering your calls and responding to your emails.

IF YOU HAVE A CORONAVIRUS RELATED TRAINING EMERGENCY THE OUT OF OFFICE CONTACT IS 07935952120.

TEXT YOUR NAME, ORGANISATION AND CONCERN AND WE WILL GET BACK TO YOU.

FOR THE LATEST CORONAVIRUS STATUS FOR NAPPI TRAINING CLICK HERE


Physical Skill Competency Checks

NAPPI Onsite Trainers are authorised to complete competency checks. Full details within your Trainer Accounts (Additional Resource Section).

For further information on the competency checks CLICK HERE


NAPPI uk is a leading training and solutions provider to the education, health and social care sectors. We specialise in working alongside partner organisations supporting individuals of all ages who may become distressed and display behaviour of concern. Co-production, restraint reduction and enhancing quality of life are each at the heart of all that we do.

Our emphasis is on empowering the development of person-centred approaches using the NAPPI Positive Behaviour Support Model. Solutions are tailored to meet the specific needs of each organisation, and the individuals supported, based on a thorough Training Needs Analysis (TNA). There is no standard approach to building upon the competence of staff teams, with a range of training courses, coaching programmes, qualifications, advice and guidance available.

Great pride is taken in closely working with organisations of all shapes and sizes, and the long-term relationships that we develop with respected partners. On-going support comes as standard as we work to the common goal of changing lives. Each NAPPI solution teaches skills that really do work 'on the job' and staff members leave NAPPI training sessions highly skilled and motivated to use proactive strategies as soon as they return to work.

After 16 years of accreditation with the British Institute of Learning Disabilities (BILD), we are proud to announce that we have been awarded certification by BILD ACT (Association of Certified Training) to deliver training in compliance with the Restraint Reduction Network (RRN) Training Standards (2019).

From 1st April 2020, RRN compliant training will be mandatory in services that are inspected by CQC where restrictive practices, including Clinical Holding are in use. NAPPI uk is one of the first training organisations to offer RRN Certificated training.


“I have learned that there are different approaches to challenging behaviour but also why some residents may become resistive to personal care, also allows us as staff to see residents as people rather than tasks.”

Participant feedback from:
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (27-06-2018)