Trainer & PBS Coach

Chris Mileham collected his 1st year NAPPI tee-shirt, the very week after he became a NAPPI Positive Behaviour Support Coach. Chris, who works for Swanton Care and Support, completed his BTEC Coaching Award with a group of 12 Swanton Care employees. This makes Chris the 1st person to be both a NAPPI trainer and a PBS Coach. His tee-shirt was presented by Scott Edwards, director of NAPPI.

Some of the participant comments included:

• To make the little things count every single day - I felt proud for him.
• Inspirational - Tony proves anything is possible.
• Tony is a shining example of what NAPPI stands for.
• Insight into how to help my service users get from the red into the green.

Heathcotes Nikki Eley, who was a participant on the course said: "I'm going to take away that I work for a fantastic company and that NAPPI works. It was an honour to watch you, you are an inspiration."

By the end of the day, Tony had completed one of the five performance outcomes of his BTEC award that relate to learning from feedback and improving future deliveries. Tony will complete more of his award next month when he is delivering again with NAPPI on a Positive Behaviour Support coaching course.