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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


The training we have received will help us to support an individual within our care. I feel that some of the other skills would be beneficial for us and would like more detail on the course content.
NO CERTIFICATE REQUIRED NO CERTIFICATE NEEDED (07-07-2016) - Click here for course details

Look at how effective this can be in our service user group.
Reducing Resistance to Essential Care One-day Workshop (28-06-2016) - Click here for course details

It was useful to link it with NAPPI level one and two.
Reducing Resistance to Essential Care One-day Workshop (27-06-2016) - Click here for course details

Able to apply resistance reducing methods into the workplace. It is nice to make a link between NAPPI level one and two and how it all relates.
Reducing Resistance to Essential Care One-day Workshop (27-06-2016) - Click here for course details

Gained a greater knowledge which I will put into practice. Recognising and knowing service users triggers.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

I will be more observant of my behaviour and service users. More aware of my environment.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

Help me evaluate situations at a more intense level
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

I am very confident in taking the knowledge I have learned into practice especially alternative handover techniques and working inside the box.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

I will know when to leave an escalated situation. I know the rules of understanding how to deescalate.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

Helps to make me more confident in my workplace.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

It will give me more understanding of potential triggers and enable me to continue to support service users to the best of my ability and defuse situations before they become "dangerous" keeping myself safe and most importantly the service users safe and happy.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

Gave me the confidence helped me listening to other staff members. Definitely linked to the last NAPPI course , I really enjoyed it again.
Personal Safety in the Workplace One-day Workshop (23-06-2016) - Click here for course details

How to minimise, reduce escalation. How to use the SMART principles.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

I will be aware of situations out in the community.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

A recognition of importance of preparation and planning.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

Stair Safety. Following not leading on entry. Safe entry into the property.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

Always assess, there is always time to reconsider or plan more.
Personal Safety in the Workplace Half-day Workshop (02-06-2016) - Click here for course details

Importance of reporting concerns e.g. PVP.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

This course has reinforced the thoughts and ideas that I practice on a daily basis anyway. And gives fresh thoughts into the difficulties I could come up against.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Thinking before my actions to make my job better and safer and being able to provide a better service.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Useful to find out about other peoples experiences and how they dealt with different situations.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

It has changed my outlook on approaching jobs and situations.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Would use the lalemand behaviour scale to document difficult situations.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

The four point approach was a great summary to conclude the training and bring all into context.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

Refresher on SMART and interaction with other staff.
Personal Safety in the Workplace Half-day workshop (26-05-2016) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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