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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Has helped clarify behaviours, is it help me? or take notice. Observe more and don't assume. PBS model very helpful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-02-2017) - Click here for course details

This training has improved my confidence in how to deal with certain situations and will hopefully allow me to work with a wider variety of service users. It has also allowed me to know my limitations (physical) The PBS model was extremely informative and useful to now.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-02-2017) - Click here for course details

I feel I will be able to implement the PBS model in my workplace to make the service users I support have a better quality of life.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-02-2017) - Click here for course details

The psychological aspects/ communication (of) Awesome Les, thank you.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (21-02-2017) - Click here for course details

It's a very interesting course, how to communicate and react, how to act in different situations. Many new information, very useful, new skills, very interesting. I have enjoyed the training course very understandable explanation, friendly atmosphere.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (21-02-2017) - Click here for course details

How to look at the residents in a different light and focus on more activities that suit the individual. How to help residents in different ways and holds in difficult situations. How to help reposition or move residents more effectively so no injuries involved to the resident or staff. This training was really effective and I have learnt more skills that may be needed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (21-02-2017) - Click here for course details

The way I approach and handle a situation with challenging behaviour. The knowledge of safe effective holds. All round knowledge and new skills, will be used.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (21-02-2017) - Click here for course details

How to use SMART in practice. What documentation must be in place before RPI can be used. How to apply RPI to our residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (21-02-2017) - Click here for course details

It has helped me understand more about reasons for an individual to present with challenging behaviour. I am more conscious of how service users may feel daily and on that basis put into practice at the start of my shift primary prevention and avoid getting to the red elements. Feel confident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

Need to put into place a behaviour scale for one of our residents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

Looking at the individuals needs and desires with much more understanding. I have a much better understanding of the triggers that cause behaviours.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

Really enjoyed the course and have fully focused with it, Very interesting and refreshed myself and picked up things that were pushed to the back of my mind.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

Stay one step ahead of the service users needs as their needs can be very complex offering choice and quality care.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

I have a better knowledge of how to protect myself and others. Ways of preventing red behaviour and ways to improve quality of life in the green.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

It has provided me with more confidence in certain situations and also given me a lot more patience.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

This course has refreshed my previous knowledge and made me feel more confident in my role.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

More understanding of the Red behaviour scale and the stress factors leading to this. A good understanding of the green scale and what it may take to support in this area.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

Help to support new team with delivering there skills and to look at the client with Autism with different consideration.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 Re-certification (20-02-2017) - Click here for course details

The trainer was eloquent and articulate. She made the training session very enjoyable, thus keeping us alert and attentive. I will use what I have learnt to deliver more quality care service (and deliver services that are appropriate to service users based on their care needs)
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (17-02-2017) - Click here for course details

More confidence in the workplace.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (17-02-2017) - Click here for course details

It will make me feel confident to be a competent member of staff and provide the right care for our service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (17-02-2017) - Click here for course details

It has given me more confidence and understanding of my service users. Makes me feel more able to adapt and adjust to different situations. Really interesting and helpful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (17-02-2017) - Click here for course details

Very well delivered training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (17-02-2017) - Click here for course details

To perform NAPPI techniques professionally.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 3 (16-02-2017) - Click here for course details

Preventing harm to s.u and staff. Learned safe and professional techniques.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 3 (16-02-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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