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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I now understand better how to write a report (red behaviour scale) and how to deal with aggressive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

Knowing how to handle a situation when a resident is being challenging.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

The training made more confidence with my work. Training was very effective. Made me more knowledgeable regarding how to manage service user challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

I am more confident to apply protection skills having been taught.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

It's easy to handle challenging behaviour if you identify the causes.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

Make me feel more confidence working with people with challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

It will help my work in respect of the safety of any resident with challenging behaviour and my own safety.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2018) - Click here for course details

Will make me feel more comfortable in the workplace.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

I have new skills that will help me in my work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

Refreshed the moves.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (18-07-2018) - Click here for course details

Learnt a new technique.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (18-07-2018) - Click here for course details

It has refreshed me again and I feel a lot more confident
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (18-07-2018) - Click here for course details

I learnt a new technique to apply to a person I support.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (18-07-2018) - Click here for course details

This training was very insightful, Emily was an amazing trainer and has given me new knowledge I can implement in my workplace.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

The training was really important in my job. Sometimes I am trouble how I can answer one of the service users who shouts at me. After the training I think I will be more confident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

To look at primary prevention strategies for a few residents then put in place. (a few first). Understanding more on triggers etc. Thank you.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

It will help me with a lot of situations in my workplace.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

I am going to think before I act a lot more. I will now be able to see when a resident is getting more agitated and what to do. All of the training will benefit me.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

Customers to have PBS plans in place.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

Getting the knowledge leant back to the teams and make sure they use it correctly. Enjoyed it and was very informative. Make and support customers feel valued and recognise their needs more.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (18-07-2018) - Click here for course details

The learning opened my inner mind to recognise the area of self protection. It guides me to be able to understand any aggressive situation. I understand how to protect myself and the service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

Give me the confidence to work with my service user with aggressive situation knowing the level of dangerousness.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

It will change my working practices if everything I learnt on this training is put into practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

Give me confidence. I see things differently. I don't fear starting work. Really good understanding of NAPPI.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

I understand the red behaviour scale. Even if a service user has reached the dangerous level there can be non physical interventions that could deescalate the situation. I will consider the best course of action before intervening.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (18-07-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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