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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


It has made me learn more and know what to do.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

Taking everything Ive learnt into action and taking it very seriously.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

I feel more confident in my ability to carry out assessments.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

Being more confident. Language used when documenting best interest.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

More confidence with DOLS.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

Learnt ways to assess for capacity and have learnt more about DOLS.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

Make sure our residents are not deprived of their liberty in day to day tasks which we may not realise.
Mental Capacity Act & DoLS Awareness Half-day Workshop (13-03-2017) - Click here for course details

I have learned skills that can be applied to my everyday work which will improve my quality of care and general workplace safety
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (10-03-2017) - Click here for course details

Made me more confident in working with adults
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (10-03-2017) - Click here for course details

Make me understand how to protect myself and the students.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (10-03-2017) - Click here for course details

Confidence in coping with challenging behaviour . I have not used restraint in 22 years working with young people. I hope this continues, But...!
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (10-03-2017) - Click here for course details

reinforces good practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (10-03-2017) - Click here for course details

Calming skills. More confidence.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (10-03-2017) - Click here for course details

At the beginning I told the trainer my needs a with regards to challenging behaviour that I would like to know how to deal with people who are upset I now know that I would use 100% attendance to deal with a person not attitute
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (10-03-2017) - Click here for course details

Support service users in a non abusive way
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (10-03-2017) - Click here for course details

I have learnt lots and I will apply everything I learned today at work so I am really pleased with the training
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (10-03-2017) - Click here for course details

By recognising the triggers and applying the smart process before the situation escalates int physical outbursts
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

Learning to identify the trigger factors in my service users. Use the smart approach
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

The learning I took is relating to the work which I do day to day and is really helpful.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

This course refreshed my memory. This is relevant in my work and how to support service users
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

The training will equip myself on finding out the trigger and understanding how best to resolve it before it gets out of hand. It will also help me to block any blows which is intended to come in my face before it gets there. It will also help me to be focused when out in the community.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

It will change a good practice as I learned smarty words. I also learned how to follow policies and procedure. The course has given me confidence to do my work without fear. It also gave me how to block dangerous situations when a service user is trying to approach me, how to defend myself
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

After taking part in this course, I will go into work with an even more open mind. It will change the way to support the service users in a positive way. I will work with more empathy and understanding of why and how a persons behaviour can/will change. Also I ave more knowledge of how to protect myself and others
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

The learning will help me to understand the challenging behaviours of the service users I support. I have learned how to stay one step ahead, move one step at a time, attend 100%, how to refocus the attention and how to work together to bring a holistic support to help the service users to fulfil their potential positively.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

I have learned how I should keep it professional and to keep boundaries and how I should protect myself from close contact.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-03-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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