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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I am confident to carry out my work with the MCA.
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

I am more aware of the decisions made in relation to our residents.
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

Have more awareness and will be able to detect when DOLS is needed and if the person has capacity.
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

Helped me understand more about MCA
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

Learnt more today so I can more forward in my role/job.
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

I have learnt a lot about MCA
Mental Capacity Act & DoLS Awareness Half-day Workshop (26-04-2017) - Click here for course details

I have become a better health care assistant after learning all I have today. I have a better understanding especially the self protection skills. Thank you.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

More detailed Care Plans. Arrange more training in this area for other staff members. Recognising triggers. How to deescalate.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

I feel more confident in my job after this training. The physical training would help. Thankyou.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Safety , more aware of others peoples actions and my own.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Been very constructive.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Better understanding or deescalating situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Gained a better understanding of why residents may behave in a certain way and how I could refocus.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

The plans in place. Understanding.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

Greater understanding of what triggers individuals' behaviour. Able to see individuals change in behaviour increased confidence.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (26-04-2017) - Click here for course details

I will use the techniques shown and the behaviour scales.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-04-2017) - Click here for course details

Approach students and the work places I work within with much more personal confidence.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-04-2017) - Click here for course details

Be more aware of certain situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-04-2017) - Click here for course details

Use the de-escalation techniques, use the x-shield and grab release in my practice if needed. Thank You !!
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-04-2017) - Click here for course details

The language I use regarding behaviours and the release/protect strategies.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-04-2017) - Click here for course details

Physical SMART and x-shield. Helps me to work with the teams in a person centred way as course identified all pre-assessments needed before the need to place hands on the residents.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

SMART. Safely using physical intervention within a safe environment. I do feel like the SMART element was well taught and got a lot from it. Very good.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

Physical SMART. X Shield. I thought the course was good, knowing how to read people.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

SMART physical and psychological. Found course good especially thinking about psychological factors.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

I have learnt how to take control if someone tries to hit or kick. I would like to learn more also seated skills.
Reducing Resistance to Essential Care Two-day workshop (25-04-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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