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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Able to have confidence to deescalate situations if residents become agitated or disruptive. Able to evaluate whether its a essential care and weigh up risks before intervention.
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

I would be able to understand a service user more and hopefully use what I have learnt into practice. Identifying and solving, understanding why a service user may be pacing or shouting...
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

I will take back the Lalemand Red Scale and the physical skills if needed as I feel this is useful in my current workplace.
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

When all work colleagues have been fully trained and all care plans have been updated to allow NAPPI to be included then by using the skills learnt will enable everyone to do their jobs a lot easier.
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

If I feel I need to use any of these skills I will talk to management about the service users.
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

The course is an eye opener, it is so interesting. In this course there is a lot to learn so when I'm back at work I will try and be more helpful and listen more.
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

I will have more confidence in doing my work day to day,
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

How to defuse a situation before it gets worse.
Reducing Resistance to Essential Care Three-day Workshop (24-07-2018) - Click here for course details

The training will inform individual care plans, give staff a common language and a criteria to follow which can be structured and planned for.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

I will use all the techniques that I have learned in my training and teach others as well.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

New equipment maybe. i.e. slide sheets/roll sheets. easier to shower resistive residents.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

This would allow me to be more confident within my job role.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

It has improved my confidence on a practical level dealing with difficult clients who can be very resistant.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

It has given me the confidence to be able to deal with a situation that will need this kind of skill.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

I will approach certain situations differently by using what I have learned on this course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

It will improve my workplace practice, as I have a better understanding of reducing resistance safely, both for myself and the people I care for.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

It will help me provide better support for residents who present challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

Recognising the different levels of agitation and seeing how to approach different situations. Use the necessary Now/later and no-necessary.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

Give me more confidence to approach and how to approach correctly.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

Shows way to protect yourself and the service user better during interaction by showing us better approach which i'll look to use if needed.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-07-2018) - Click here for course details

Increased confidence
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (20-07-2018) - Click here for course details

Feel more confident using the techniques to deal with the behaviours shown in service
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (20-07-2018) - Click here for course details

Give me more confidence within my role
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (20-07-2018) - Click here for course details

Increased confidence
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (20-07-2018) - Click here for course details

Support my colleagues in staying safe when risk is there
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (20-07-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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