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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


It helps us to understand each other, and helped me on how to communicate with other people when you are in a situation that has escalated very quickly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

I have never done this course before but now I have done it I feel a lot safer in my job.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

I know how to safely look after myself and my service user. I feel more confident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

Make me more confident in my job role. I will think a little more before approaching an incident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

Use the behaviour scale and when to use physical intervention.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

To be more aware of triggers and negative and positive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 2 Re-certification (23-05-2017) - Click here for course details

This course has given me the confidence to carry out my role to the best of my ability and feel comfortable to do so.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

It has refreshed me in my work place, I feel like it has made me feel safe for me and my residents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

Its refreshed my knowledge and I feel confident and able to carry out if needed.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

Know how to use skills effectively and safely.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

Gave me more confidence and refreshed me in my job role. I really enjoyed Emma as a coach she made me feel safer in my job, explained and showed us great.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

I feel confident if I need to use any of the techniques and feel I can keep myself and others safe.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

It will help me deal with challenging situations better and with more confidence
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

I will feel more comfortable in a difficult situation and know how to handle it better.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

Good refresher remembering how to use skills safely and effectively if needed
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (23-05-2017) - Click here for course details

It gave me the skills in a lease to deal with physical and psychological intervention.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

I feel more confident to be able to approach and handle patients that may become agitated, confused and disruptive.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

More knowledge around the mental capacity act and deprivation of liberty would be useful. Understanding the views of the service users.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

Need to see the person rather than the task. Learnt that subtle changes can make quality of life improves. Physical techniques simple yet affective.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

I have learnt a lot from this training and I had with my knowledge regarding approaches and how to approach the residents especially with dementia and how I can support it.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (23-05-2017) - Click here for course details

Learn how to read people when angry. Course is very good leanrt how to deal with different situations from being in bed to chair or standing. Need more staff in order to carry out this training.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

I have learnt how to protect myself and protect the residents. Learnt the different stages of behaviour.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

Seeing things in a different perspective and learning how they help my service users when they need it most. Learned about the hand release. Using different types of restraint.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

It has made me more aware of the primary agitation signs to look for. A well organised training. Break away technique was interesting and useful. The training was invaluable with our care, but I feel not enough staff are trained to use these skills and we do not have enough staff to use the skills. Management should attend this course.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

I will think about the time i give residents before each task, to hopefully take on board what has been said to them and asked of them.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (22-05-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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