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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


This training course was fascinating, inspiring and incredibly useful. I am definitely going to use the information I have learnt to improve my working practice. I have a greater understanding of why challenging behaviour escalates.
Blended Reducing Resistance to Essential Care & Dementia Awareness Two-day Workshop (07-08-2018) - Click here for course details

Following this course It will change how I approach activities in our dementia wing.If someone is sleeping I will not wake them. It has also opened my eyes to work ethic that I was unsure about.
Blended Reducing Resistance to Essential Care & Dementia Awareness Two-day Workshop (07-08-2018) - Click here for course details

It's going to change my whole approach when I am on my next shift. I'm going to start my own research into different types of dementia.
Blended Reducing Resistance to Essential Care & Dementia Awareness Two-day Workshop (07-08-2018) - Click here for course details

More understanding of residents with dementia.
Blended Reducing Resistance to Essential Care & Dementia Awareness Two-day Workshop (07-08-2018) - Click here for course details

It will help the way our staff team can manage service users behaviour
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (07-08-2018) - Click here for course details

It has given me the confidence boost I needed to support the lady I support in a safer, non restrictive, non painful manner as opposed to just letting my lady be destructive and grab staff
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (07-08-2018) - Click here for course details

Take back to service and put into practice
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (07-08-2018) - Click here for course details

To take back to the service and put it into practice
NAPPI Approach to Positive Behaviour Support Workshop Service User Specific (07-08-2018) - Click here for course details

I've more understanding of how NAPPI works. Not as physical as I expected, understand it more. Now I have the knowledge I would feel at the very very last report to use RPI.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

I have learnt what can set off behaviours and how to work more safely for me and the residents. Yet again in the course today I've learnt how to keep people safe when using restraint. I've also learnt that not all tasks are essential all the time. I am going to work correctly if I have to use and RPI, now I understand it.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

I now know the definition of SMART I know how to securely restrain. To use the RPI properly and safely when in use.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

To look at preceeding behaviours with more insight and knowledge.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

I have now a better understanding of SMART and will remember for the future. I am confident now in doing a grab release as I didnt know before. I'm very happy with everything I have learned. I will feel more confident in doing these actions.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

It will help me do my job better and give me understanding of trigger factors. Give me confidence to do it safely and as a part of a team. To ensure I use the knowledge carefully and only if I have to.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

I have learned about protecting ourselves by shielding and the meaning of SMART. Understanding about restraints that are appropriate with my workplace by sitting, standing and on the bed. Learnt about more of challenging behaviour, how to work safely with the residents.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

The correct procedures to follow to best support residents in my care and to notice the behaviour signs earlier rather than later. Levels of resistance and types of restraint to giving the best care. Non invasive restraint in sitting and lying position knowledge gained, to help give best possible care.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

To understand SMART and when and how to use the skills we have been trained. Today I feel I have learnt several types of restraints. I have learnt how to deal with challenging behaviour and how to work safely with the residents.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

To think about SMART whilst on shift at work. Understanding the restraints that are appropriate within my workplace. Understanding of the care timeline.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

I have understood the difference between my previous training with MAPA and this training with NAPPI. I will implement into my working role. I enjoyed today's course I have learnt a lot regarding holds on a person and the dangers that can result in doing it wrong. I feel confident to apply the learning if needed, but how to avoid the use of it as well.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

The learning is very good to help us with new skills and dealing with challenging behaviour by non abusive psychological and physical intervention. Enjoyed learning about keeping people safe during RPI. To use the knowledge correctly.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

Make me more aware and understand all aspects of good practice to be used. A little more confident of awareness of resistance if needed in my workplace.
Reducing Resistance to Essential Care Three-day Workshop (01-08-2018) - Click here for course details

It will make me more aware and hopefully be able to prevent scenarios from escalating. Be more patient with people and know what to look out for if situations escalate.
Personal Safety in the Workplace One-day Workshop (30-07-2018) - Click here for course details

Step back and assess more when issues arise.
Personal Safety in the Workplace One-day Workshop (30-07-2018) - Click here for course details

My current role is not customer facing but I still found the course useful on how to handle different and escalating situations in or out of work.
Personal Safety in the Workplace One-day Workshop (30-07-2018) - Click here for course details

How to react to violent behaviour in workplace and minimal contact.
Personal Safety in the Workplace One-day Workshop (30-07-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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