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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Gives me a very good understanding on how resident feels during personal care.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

I will use skills I have learnt in the appropriate situation and pass on the knowledge I have gained during training.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

Make me more confident. Thank you :).
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

It will make me more aware, of ways to approach residents in order to prevent them from becoming resistant.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

Feel more confident in knowing what to do.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (24-07-2017) - Click here for course details

I will feel more confident if an event was to happen at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (24-07-2017) - Click here for course details

Confident in now supporting Carers if needed.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (24-07-2017) - Click here for course details

Take time to assess situations. Learn about each individual especially to help diffuse awkward situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (24-07-2017) - Click here for course details

Make sure I keep the correct separation distance. Use/ Understand the Lalemand Scale.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (24-07-2017) - Click here for course details

I have learned to think differently whilst working with residents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1, Level 2 & Level 3 (24-07-2017) - Click here for course details

Lalemand red behaviour scales. Better management of behaviours.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Work harder to identify the causes of challenging behaviour to prevent/reduce in the future. Improve the lives of service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Look into functional assessment Encouraged me to challenge certain practices and staff attitudes.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

We will introduce the "credit card" information for when we are dealing with incidents of behaviours when out in the community. It will give us a common currency to discuss/disseminate/share good practice. It will help us to reflect on how to be more positive in our approach.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Its good to have learnt all the stages of challenging behaviours and it will help to manage situations better.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Not give over attention to negative behaviour, use more of the term "when you are then we can" Try to move others before an individuals Self protect will come in useful and the guiding move will be more effective that what we already have in place and a more friendlier approach.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Learnt all the stages of challenging behaviour and how to de-escalate it.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Communication in how we need to respond to behaviours
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Communicate with staff about what the correct/universal standard of how to deal with a situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

It has helped me to understand some of the behaviours and what they mean. Use the lalemand behaviour scale to improve my practice. Try to identify stress factors to help reduce behaviours before they escalate. I will feel more confident in my working practices if someone displays challenging behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

How to manage behaviours better with the second level messages.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Look more closely at support plans and make sure practices are consistent
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

We definately need to decide on a policy for dealing with certain service users so we are all acting the same way, following the same procedures so there is consistency. Maybe this way we may be able to work out secondary messages behind this persons behaviour and help get more into the green and less red
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Set limits to stop the action. Teamwork
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (19-07-2017) - Click here for course details

Put into practice what I have learnt if the need arises.
Lone Worker Safety NAPPI Level 1 (19-07-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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