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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


More able to understand behaviour as it increases and to deal with it before it goes too high up the scale.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

The learning undertaken has given me the knowledge to appropriately support the individuals in our care but also appropriately support staff who are experiencing challenging behaviour from customers they are supporting.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Increase my confidence at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

The skill acquisition has enhanced my personal response to every agitation and approaches. It has given me a great insight for the development of further dealings in healthcare.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It will enable me to effectively impart the knowledge acquired on handling the customers.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Definitely more aware of what you can/can't do to "stay in the box".
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I now know how to take control of certain situations in the correct way. I know what to look for and learn of ways around to avoid physical/aggressive behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

I feel a lot more confident when dealing with incidents.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

It will give me the knowledge and ability to do my job better and safer.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

Better report writing and knowledge of legislation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (26-07-2017) - Click here for course details

To give longer time for a service user to answer, more choices
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

Giving residents choices on going to different places, not just thinking its ok for them to go
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

Take time with residents, give more choices, dont assume residents have not got capacity and understand that it will take longer for a decision/answer
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

Need to check care plans for legal reasons
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

I have more knowledge about MCA & DOLs. It is important that everyone has different needs and everyone is different
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

I will not be as regimented and look more indepth towards residents and their needs. I understand more about what is deprivation of liberty and will look at my own practices indepth
Mental Capacity Act & DoLS Awareness Half-day Workshop (25-07-2017) - Click here for course details

It will make me more confident when dealing with a resident thats being difficult, only if it is in the care plan.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

Improved my skills and knowledge and feel better equipped to support my staff.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

It will make me more prepared when it comes to dealing with a situation and more confidence and refer to care plan before apply techniques. Thank you Emily.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

I will be more aware of way to approach my residents, and have more knowledge to support staff and residents.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

Improved my skills, knowledge, enhance my professional knowledge. Very useful.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

More knowledge, more confidence.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

I will use the skills i have learnt in the appropriate situation and pass on the knowledge I have gained during training.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

Will help staff become more confident resulting in not avoiding personal care amongst challenging behaviour residents. I myself feel more confident knowing I am using safe techniques and practice, avoiding discomfort, pain during assisting to residents, myself and other colleagues.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

Gives me a very good understanding on how resident feels during personal care.
Reducing Resistance to Essential Care Three-day Workshop (25-07-2017) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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