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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Be interactive with my residents. To get out of a situation.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (25-01-2018) - Click here for course details

Use new skills in practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (25-01-2018) - Click here for course details

Understanding. Confidence.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (25-01-2018) - Click here for course details

I understand how to do grab release.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (25-01-2018) - Click here for course details

It has felt good to refresh all the physical skills as I do not use them at the moment in my workplace.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (25-01-2018) - Click here for course details

It was nice to revise the physical skills and also the behaviour scales.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (25-01-2018) - Click here for course details

It has give me understanding of my service users and the ability to identify their triggers also to think about the hierarchy of their needs.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

The training has prepared me for any challenging behaviour that might arise. It was detailed and the trainer was very informed he was excellent as well as all questions perfectly answered.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

By making myself and my colleagues more aware of the people we support by recognising the initial signs of agitation and De-escalating by talking and paying attention and understanding the people that I support.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

To learn and understand in the workplace that some changes need to happen and how to do things better in the service to improve.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

To know my residents much better it will help me in a way that I have learnt from this course.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

I have learnt lots and will put this into my workplace by practising what I have learnt.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

My approach and my body language when greeting tenants. Always try not densify and deal with challenges before they escalate. The PBS system is needed in our organisations to help us identify behaviours and before it escalating and hopefully find response options for that behaviour and sharing information with staff.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

Great course has change the way I think about my job.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

By practising what I have learnt to be sharing this with my team and working together
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

To put more time into meaningful primary prevention activities and improving quality of life put things into place that really matter to the individuals and match their interests and needs.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

I have learnt to improve my relationships with my tenants, understand more on how to respond when the tenants are in crisis and presenting with behaviour.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

I have learnt a lot from this course and will transfer alot of this into work
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (advanced) (24-01-2018) - Click here for course details

In a lot of ways of how staff interact with Service Users. Think about different strategies. This will work alongside PBS to enhance the staff's ability to implement this into the working environment.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

We will use the methods we have learned.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

It will help me in being safe and others that I am working with.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

The training I received will help my working practice regarding Service Users and their Challenging Behaviour and dangers that could occur and now stop them escalating.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

It will make me engage more with the customers.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

More confidence.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

It has made me more confident in my support role. Red Behaviour Sheet.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (24-01-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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