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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Raised my awareness of young peoples needs and appropriate responses.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (11-05-2018) - Click here for course details

Refreshed knowledge and apply to daily practice
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (11-05-2018) - Click here for course details

General refresher and overview.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (11-05-2018) - Click here for course details

Refreshed what I have done before and know we are doing it properly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (10-05-2018) - Click here for course details

Help me avoid unnecessary restraints Increase my ability to evade bite incidents Keep the service user safe Thanks
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (10-05-2018) - Click here for course details

No change but more confidence in holds.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (10-05-2018) - Click here for course details

Refresher from previous training, really good to be refreshed.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (10-05-2018) - Click here for course details

Improved knowledge about hair grab release.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 Re-certification (10-05-2018) - Click here for course details

Ask colleague to feedback about my body language to increase my awareness of it and use it more effectively. Try to be 100% attentive and pick up behaviour changes earlier and try to prevent escalation. After crisis use SMART to reflect and make new care plan.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

I will consider using SMART principles in care plans where appropriate and as a post incident tool. Thank you for an informative day.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

I will be able to implement this into working practice by sharing skills with colleagues and feeling more competent in confrontational situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

I will think about my approach to others before interacting. I will practice skills regularly so I stay competent.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

Skills to recognise escalation and challenging behaviour. Skills learnt for my self safety Techniques learnt for staying one step ahead. Attend 100% will stick in my mind. Learnt about slow and fast triggers
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

I shall find out more about my clients trigger etc so that I can de-escalate things sooner before behaviour escalates to crisis level.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

Definately consider how we work as a team. SMART for early identification for at risk patients so we can avoid escalation episodes
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

I am much more confident to deal with potentially volatile situations and defuse situations. Emma was a fantastic trainer. Thank you
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

I have more understanding of behaviours and feel confident.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

More confidence of how to defuse a situation A systematic approach to dealing with situations How to explore agitation and triggers Thank you so much Emma you provided and engaging session. Best wishes
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

Be aware of patients who are confused. Using guiding skills to support unsure patients.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 (09-05-2018) - Click here for course details

Has made me more confident and at ease made me realise what I am doing could possibly be improved for me and the resident.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-05-2018) - Click here for course details

We have learnt new techniques with the Safeway so in the future it will help us very much.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-05-2018) - Click here for course details

Excellent training and a brilliant trainer full of knowledge and very comfortable to communicate with. The only problem is we canít use the skills in our setting there is no documentation in place is that we need to use these skills for.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-05-2018) - Click here for course details

The training was great and productive but feel as though we are unable to use the training on residence as when required. There are no assessments in place detailing the calming mechanisms and what restraints would be used as a last resort, these could be looked into for a couple of residents that we support.
NAPPI Approach to Positive Behaviour Support Workshop Reducing Resistance to Essential Care (09-05-2018) - Click here for course details

This has shown me how to work more confidently with the service user. Also clarified on how we move forward as a team.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (09-05-2018) - Click here for course details

Take a step back and look at Service user differently.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (09-05-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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