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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


engage myself in every bit I have learned.
Reducing Resistance to Essential Care Two-day Workshop (31-01-2018) - Click here for course details

A better knowledge of carrying out the skills efficiently.
Reducing Resistance to Essential Care Two-day Workshop (31-01-2018) - Click here for course details

Very useful techniques to practice at work place. Be more confident. Work as trained.
Reducing Resistance to Essential Care Two-day Workshop (31-01-2018) - Click here for course details

Enabled staff to work together confidently defuse difficult situations. Staff will be able to support each other professionally if intervention is required
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

I will feel more confident if needed to use anything within this course. Very pleased to have been on and completed this course and will use all of this when relevant.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

More confidence in work environment. A safer practice.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It will help me to understand how I can do my job better. I now have a better understanding. I can now communicate better with my service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It had changed the way I work, gained a lot of skills. I am going to apply what I have learned in case of crisis with challenging behaviour. How to de-escalate situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It really change a lot my working practice. Well done.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

This training will allow me to work in professional way, and having knowledge of policies and procedures. In addition , being able to meet service users to the best of my ability, reducing potential risks and communicate effectively.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

Knowledge of Red and Green behaviours will change my approach.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

Confidence in relating and support, care for my service users.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

Better understanding.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

I think it will make me more confident and I have learned a lot.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

Always be alert - step ahead - knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It has given me more confidence and guidance in different approaches to use before reaching the dangerous zone. I will feel safe at work.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

I feel more confident in dealing with clients who have behaviours that my challenge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

Excellent course
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It will help me keep safe and others has given me more confidence in situations.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

Engage in training.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It has given me confidence more strategies and expanded my knowledge.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

It has enabled and empower the staff with skills and confidence around a PBS plan. We will need to update and review our policy and start looking at some more robust post incident review and debriefing sessions.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

I now feel more confident in resolving problems as they occur
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

I feel that I have more confidence in understanding deescalation techniques that could be used prior to RPI.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

More awareness and confidence when using the knowledge that I have learnt in a better structure. To develop ongoing plans for the behaviour scales identifying acting accordingly.
NAPPI Approach to Positive Behaviour Support Workshop NAPPI Level 1 & Level 2 (30-01-2018) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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