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Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
How to approach a service user if negative and how to manage and protect myself if any incident happens with service users. Very knowledgeable.
I will know how to protect myself and how to remove myself from threatening situations like wrist grabs, hair pulling and biting.
I will also feel more confident entering a room where a service user is being violent and dangerous.
I would be more understanding of the needs of the client and put into effect things I have learnt. It has helped me in a positive way to continue in the way I have due to my fore knowledge. The trainer agreed with me that communication was a downfall on the whole.
I will think about the topics we have discussed when planning and executing activities. Several aspects of the course were aimed more at carers/nurses but still interesting and valuable in gaining an appreciation of dementia care. This course has prompted me to consider how people with dementia can perceive situations/feel vulnerable/insecure/confused etc. and how to adapt my behaviour accordingly. Useful to learn how to respond/try and prevent stressful situations with residents.
This has greatly increased my understanding of the residents with dementia. I think I can approach and handle them more effectively instead of being nervous. I don't know all the answers, but I know much more than I did.
The training was very useful in the way of understanding people with dementia and how to support them well through their journey. The training will help me to understand more in regards to challenging behaviour the strategies to deal with it.
I have a better understanding of how to approach someone with dementia, how I can better support people suffering from dementia with medication and very important how to cope with challenging behaviour.