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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Use redirective approach by knowing the individuals interests, routines. How to use RPI effectively and appropriately.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (10-07-2012) - Click here for course details

From now on I have learned how to deal with challenging service users and how to restrain. I will work as trained.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

Stay one step ahead and try and use the knowledge and techniques I learned
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

The course has gave me full knowledge in how to break away from a situation that arises that will not put myself in danger or the service user!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

It has helped me think about my role as a support worker and how to keep myself safe if needed
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

The course has made me a lot more confident on how to deal with situations at work if they should happen. Thank you :)
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

Will be more confident working with people as I have the skills to get out of situations that may be intimidating
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

It has just been a really fun and interesting course, I have learnt a lot
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-07-2012) - Click here for course details

I will be able to use other techniques to avoid physical restraint. Also I have the confidence to use physical restraint, so I do not need to use it.
Non Abusive Psychological & Physical Intervention NAPPI Level Threee (02-07-2012) - Click here for course details

Today I attended NAPPI training and one thing I will takeaway is confidence on floor restraint.
Non Abusive Psychological & Physical Intervention NAPPI Level Threee (02-07-2012) - Click here for course details

Use the Lalemand scale, fill in Green scales for all residents, feel more confident in workplace.
Non Abusive Psychological & Physical Intervention NAPPI Level Threee (02-07-2012) - Click here for course details

Today at level 3 NAPPI training once completed I felt I was more confident in the role I am doing. Thank you and I hope to be part of the course again.
Non Abusive Psychological & Physical Intervention NAPPI Level Threee (02-07-2012) - Click here for course details

Think more about what I say and how I approach people. Take more time to think about how I do things and the people I care for. I now have more confidence in my ability to help people and provide a high standard of care.
Non Abusive Psychological & Physical Intervention NAPPI Level Threee (02-07-2012) - Click here for course details

Psychological support to prevent disruptive and worse behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-07-2012) - Click here for course details

Will not be as nervous because we now understand how to avoid restraint. Work BETTER as a team.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (02-07-2012) - Click here for course details

I will be more confident if I ever need to use any of the techniques, but also able to use different de-escalation techniques gained from the training. Thank you!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

Consider 1-1 roles more on residential week holidays. Note: Well done to Jason and Rachel for fantastic training and ensuring we lose our inhibitions through ice breakers!
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

Identify behaviour and put in place measures to prevent escalation of that behaviour as volunteer and more importantly, for the vols safety as an APL
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

Be more aware of danger from aggressive children/young people. Be confident to use new skills/protocols used. I feel I will be a better and more useful volunteer. I feel I will be safer on future events. I feel ready to accept roles of 1:1 with additional complex needs children/young people
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I believe I will be able to spot these behaviours at a lower end of the scale and have improved my knowledge of what to do to intervene before the situation worsens. Can give advice to newer volunteers on events. If a dangerous situation arises I feel I know how to restrain if necessary.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

SMART skills. Observe for different levels of behaviour. Have more awareness of my support eg APL, vol team
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

More confidence and quicker response to challenging behaviour. I now know when not to use restraint if a child is only being agitated. There are other ways of managing that behaviour. There will be less harm for myself and a child
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I now know how to deal with situations where a child can get disruptive etc. I can support other volunteers if they require help
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I will now feel confident in my role as a mentor to advise and assist in behaviour issues and incidents. It has raised my awareness and reminded me of previous training and education received in relation to the psychological aspects as well as the physical aspects of the training and child developement. Thank you
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

I will be more confident if a situation arises. I feel that I have gained so much knowledge from this training and it was great to work together as a team. I feel that now I will be a more confident volunteer.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-06-2012) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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