Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:

I will be able to protect myself and the residents I am working with, I wish I had done this a long time ago. I feel more confident when working. Think about how the resident is feeling a lot more. Think about what else I could do instead of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Safe practice in the workplace. Awareness of why a service user may be resisting.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Better understanding on levels of resistance and behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Makes it safer for residents and for me. Protects residents from harm and reduces stress.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Encouraging to understand how affectively and compassionate care in potentially stressful situations this course provides also important to remove the therapeutic attitudes and approaches to out every stage moving forward. I feel a lot more capable and competent in this area.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Give me more confidence and more knowledge to my work.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training will help me better in my work and also is very good experience for me because it is my first time doing this type of job. I see is very interesting and very helpful and I can stay a long time in this job lots of skills thank you

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Even though I work as a hostess I have learnt many methods in dealing with disabilities and difficulties. I’ve got an idea of which the problems are going to be around in the area of my workplace thank you very much.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will change because I now know how to handle residents in a proper manner very good training really enjoyed it.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident in my working practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Safer practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt how to handle and support residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I came into the course not knowing anything now I’m walking away with many skills I can find useful in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This course will change and improve the way that I work with the challenge was to arise.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will be applicable to all areas of the home and also about maintaining relationships and maintaining positive care of the environment this will help everybody.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help put psychological knowledge in a better place and understand service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

New ways of working.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Taking the knowledge back to the work place

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Better knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Remind me to listen to service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

It will make me think of challenging behaviours in a different way. My focus has shifted more from trying to "correct" challenging behaviour to enriching Service Users' lives to reduce the likelihood of behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I never looked at things that way, so I am now aware of some things that I did not know how to overcome.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Learnt to understand the reason behind challenging behaviours and I will be able to implement this in the workplace using primary prevention strategies.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Ensure I can safely deescalate conflict and restrain if necessary. The Green Scale will help me prevent challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I got to understand that service users have so much that they lose from their Green behaviour Scale (Primary prevention strategies) It is my duty to ensure that I understand the service users needs and wants.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Help reflect on my practices.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Excellent refresher.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

Continue to help service users in the service

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It will give me confidence to deliver/use NAPPI in my job role

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be able to carry out restraints safely

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It allows me to understand my role in the company more and feel more confident in my role

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel I will be confident working with service users. Never done NAPPI before thought it was really good

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has taught me how to safely try to intervene physically and minimise risk of harm being caused.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will be able to do my job effectively (when needed to) knowing that I am trained to do so

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will try to apply the skills and knowledge to all situations. It makes think outside the box and you approach situations differently. I think all settings should have this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Think more about de-escalation. Excellent course , very enjoyable . Practice tasks were good to refresh on

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be able to slow things down use SMART and know my colleagues have the same abilities as me to the same.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confident and knowledgeable when and if a situation where NAPPI would need to be used.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be more confident with service users using the SMART skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To be a lot more confident if and when I had to use it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The skills feel fresher in my memory so I feel confident I can use them, I feel I have some more knowledge into this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will continue to be a safe practitioner, but will bring a greater level of awareness to my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learned more from this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More understanding of NAPPI and how to use NAPPI correctly within the workplace. More confident using NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I can feel more confident with my refreshed knowledge understanding areas of improvement and where what I have done already more positively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel this training has changed how I would react and defend myself should the situation occur.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learned a lot of new skills and knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me more confident as a care assistant because I will be able to care for service users without fearing aggression. I will know ways in which to avoid aggressive situations, both in physical and psychological ways.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be more aware and will apply the training in the correct manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am confident with the x-shield and grab release when I start my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to approach a service user if negative and how to manage and protect myself if any incident happens with service users. Very knowledgeable.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Know how to protect myself and use SMART. If someone is distressed know how to try and make it all better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Taking a brand new role and learnt different strategies how to react towards a service user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt a lot that will help me with my role as a support worker, it has helped me think about ways I can look at service users with learning difficulties.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confidence with being able to protect myself and others/service users. Also be able to de-escalate situations better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More knowledgeable and different approach. More understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Think about how service users are feeling more and the ways to deal with them. I feel more confident protecting myself.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Giving confidence in challenging behaviour to protect myself from service users and reduce harm to others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Thinking more about the individual and why they may display challenging behaviour based on their living situation. Thinking about other options based on this training before doing any restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

How to approach a resident who seems agitated. Given me more confidence in approaching a service user who is agitated or aggressive . How to protect myself.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

How to protect myself. How to help the Service Users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Health and Safety and how to appropriately get out of a grab hold. I will think about PBS and my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I will know how to protect myself and how to remove myself from threatening situations like wrist grabs, hair pulling and biting. I will also feel more confident entering a room where a service user is being violent and dangerous.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Take back to the service and put it into practice.

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Good skills to have for my service.

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

We have been given a brilliant safeguarding measures and techniques to follow using professional and safe approach.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I would be more understanding of the needs of the client and put into effect things I have learnt. It has helped me in a positive way to continue in the way I have due to my fore knowledge. The trainer agreed with me that communication was a downfall on the whole.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I will think about the topics we have discussed when planning and executing activities. Several aspects of the course were aimed more at carers/nurses but still interesting and valuable in gaining an appreciation of dementia care. This course has prompted me to consider how people with dementia can perceive situations/feel vulnerable/insecure/confused etc. and how to adapt my behaviour accordingly. Useful to learn how to respond/try and prevent stressful situations with residents.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Implementing essential care only when necessary. RPI safety when necessary. Effectively gauge care interactions prior.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

It will improve my general interactions with residents and help me to prevent situations escalating. It will help to keep me safe.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

This has greatly increased my understanding of the residents with dementia. I think I can approach and handle them more effectively instead of being nervous. I don't know all the answers, but I know much more than I did.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

The training was very useful in the way of understanding people with dementia and how to support them well through their journey. The training will help me to understand more in regards to challenging behaviour the strategies to deal with it.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Take more time and consideration to the residents now I have a bit more understanding about it. Now I know how to protect myself.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I will be more confident in supporting and assisting dementia residents. I have learnt new skills and good ideas to improve the quality of life for the residents :)

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I have a better understanding of how to approach someone with dementia, how I can better support people suffering from dementia with medication and very important how to cope with challenging behaviour.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

This training course was fascinating, inspiring and incredibly useful. I am definitely going to use the information I have learnt to improve my working practice. I have a greater understanding of why challenging behaviour escalates.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Following this course It will change how I approach activities in our dementia wing.If someone is sleeping I will not wake them. It has also opened my eyes to work ethic that I was unsure about.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

It's going to change my whole approach when I am on my next shift. I'm going to start my own research into different types of dementia.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

More understanding of residents with dementia.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

It will help the way our staff team can manage service users behaviour

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

It has given me the confidence boost I needed to support the lady I support in a safer, non restrictive, non painful manner as opposed to just letting my lady be destructive and grab staff

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Take back to service and put into practice

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

To take back to the service and put it into practice

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

I've more understanding of how NAPPI works. Not as physical as I expected, understand it more. Now I have the knowledge I would feel at the very very last report to use RPI.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I have learnt what can set off behaviours and how to work more safely for me and the residents. Yet again in the course today I've learnt how to keep people safe when using restraint. I've also learnt that not all tasks are essential all the time. I am going to work correctly if I have to use and RPI, now I understand it.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I now know the definition of SMART I know how to securely restrain. To use the RPI properly and safely when in use.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

To look at preceeding behaviours with more insight and knowledge.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I have now a better understanding of SMART and will remember for the future. I am confident now in doing a grab release as I didnt know before. I'm very happy with everything I have learned. I will feel more confident in doing these actions.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It will help me do my job better and give me understanding of trigger factors. Give me confidence to do it safely and as a part of a team. To ensure I use the knowledge carefully and only if I have to.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I have learned about protecting ourselves by shielding and the meaning of SMART. Understanding about restraints that are appropriate with my workplace by sitting, standing and on the bed. Learnt about more of challenging behaviour, how to work safely with the residents.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

The correct procedures to follow to best support residents in my care and to notice the behaviour signs earlier rather than later. Levels of resistance and types of restraint to giving the best care. Non invasive restraint in sitting and lying position knowledge gained, to help give best possible care.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

To understand SMART and when and how to use the skills we have been trained. Today I feel I have learnt several types of restraints. I have learnt how to deal with challenging behaviour and how to work safely with the residents.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

To think about SMART whilst on shift at work. Understanding the restraints that are appropriate within my workplace. Understanding of the care timeline.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I have understood the difference between my previous training with MAPA and this training with NAPPI. I will implement into my working role. I enjoyed today's course I have learnt a lot regarding holds on a person and the dangers that can result in doing it wrong. I feel confident to apply the learning if needed, but how to avoid the use of it as well.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

The learning is very good to help us with new skills and dealing with challenging behaviour by non abusive psychological and physical intervention. Enjoyed learning about keeping people safe during RPI. To use the knowledge correctly.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Make me more aware and understand all aspects of good practice to be used. A little more confident of awareness of resistance if needed in my workplace.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It will make me more aware and hopefully be able to prevent scenarios from escalating. Be more patient with people and know what to look out for if situations escalate.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Step back and assess more when issues arise.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

My current role is not customer facing but I still found the course useful on how to handle different and escalating situations in or out of work.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

How to react to violent behaviour in workplace and minimal contact.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Be aware of the trigger points for aggressive behaviour. To recognise the signs of aggressive behaviour happening and to take measures to protect myself.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

I now have a knowledge and understanding of how to use SMART to diffuse the different ypes of red behaviour. I have also learnt that when you have tried all other ways to difuse the situation you can use the physical protection NAPPI techniques. I will be able to use this in my job by recognising the signs of things escalating.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

An opportunity to look at future provision within Tricuro. I would like to trial this at current provision to be able to feedback to senior managers/training team. Thank you for letting me observe it was very helpful.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

When I'm lone working especially in unfamiliar environments - ie tenents homes.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Approach situations in a different mind set, be more proactive in my approach.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Feel more confident in challenging situations and reading them.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Have the policies and procedures of the company sent to staff prior to course in relation to aggressive etc behaviours.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Will better recognise behaviour patterns and signs of red behaviour. Recognise stress signs. How to deal with difficult situations.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Allow me to appropriately support service users whilst maintaining safety of self, staff and service users. Give skills to diffuse situations well.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

Very helpful for when we are dealing with awkward situations. Now have a better understanding, good physical exercise and team building.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

Gained knowledge on how to and when to use appropriate skills/interventions. How to work as a team in difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

Feel more confident in new skills I've learnt and using them in the workplace. Physical skills, team building exercises, working as a team.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

Changing the way I used the physical skills. Better understanding of the residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

I will know the right techniques at work. I have more knowledge for the service users. Know how to protect myself.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

RPI timeline and diversion/re-direction techniques were useful and can be applied to diffuse situations. Better understanding of body mechanics and main muscle groups that initiate aggressive movements.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

Improved my skills, enjoyed the course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

I will be able to use approved holds, use better terminology, more emphasis on the de-escalate/distraction was refreshing to hear. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

The safety of myself and other service users. The understanding of safety and importance of documentation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 & Level 3 - Click here for course details

I will put into practice in order so the service users gets the right care. Monitor ABCs and D.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will take all of what I have learnt. It was good to know the right way of restraining someone who is resistive.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It will help me when dealing with someone who is resistant and how to use the correct way to assist them and give them more time.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Empowerment. Be able to include in Care Plans. Legitimise procedures but all the steps and actions that should be taken before restraint is used. How restraint manoeuvres should be performed and the law around it.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will give my best on my job.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It will be good in work.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Have learned how to defuse a situation more and better before it escalates into a bigger problem.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Able to have confidence to deescalate situations if residents become agitated or disruptive. Able to evaluate whether its a essential care and weigh up risks before intervention.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I would be able to understand a service user more and hopefully use what I have learnt into practice. Identifying and solving, understanding why a service user may be pacing or shouting...

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will take back the Lalemand Red Scale and the physical skills if needed as I feel this is useful in my current workplace.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

When all work colleagues have been fully trained and all care plans have been updated to allow NAPPI to be included then by using the skills learnt will enable everyone to do their jobs a lot easier.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

If I feel I need to use any of these skills I will talk to management about the service users.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

The course is an eye opener, it is so interesting. In this course there is a lot to learn so when I'm back at work I will try and be more helpful and listen more.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will have more confidence in doing my work day to day,

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

How to defuse a situation before it gets worse.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

The training will inform individual care plans, give staff a common language and a criteria to follow which can be structured and planned for.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will use all the techniques that I have learned in my training and teach others as well.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

New equipment maybe. i.e. slide sheets/roll sheets. easier to shower resistive residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This would allow me to be more confident within my job role.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has improved my confidence on a practical level dealing with difficult clients who can be very resistant.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has given me the confidence to be able to deal with a situation that will need this kind of skill.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will approach certain situations differently by using what I have learned on this course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will improve my workplace practice, as I have a better understanding of reducing resistance safely, both for myself and the people I care for.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me provide better support for residents who present challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Recognising the different levels of agitation and seeing how to approach different situations. Use the necessary Now/later and no-necessary.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Give me more confidence to approach and how to approach correctly.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Shows way to protect yourself and the service user better during interaction by showing us better approach which i'll look to use if needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Increased confidence

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Feel more confident using the techniques to deal with the behaviours shown in service

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Give me more confidence within my role

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Increased confidence

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Support my colleagues in staying safe when risk is there

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Very useful techniques specific to our service

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Very useful and given me more confidence

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Much more confidence in working practice

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

It will help me to keep safe and others safe at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I understand how to do holds without hurting the service user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

When a situation comes up I will be able to apply effectively where necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will improve my way of working.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Continue to use practic skills so I don't forget them and remain person centred and passionate about making a small difference

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Great refresher and knowledge and how much more emphasis is now on the person not the behaviour

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

We will take it forward to review the training we deliver and hopefully review (or replace) the training that exists

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have gained new skills

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to discuss things with my mangers with more knowledge

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The learning helped me to find better approach to people with dementia and behavioural problems. The learning has helped me to see our residents better and we can improve their wellbeing and level of assistance.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I now have confidence to do my job. The techniques learned and discussed were clear, straightforward and made sense. Emily is an exceptional trainer - approachable, caring and extremely knowledgeable.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Gave me more ideas and better understanding of behaviours and how better to tailor the activities.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

It has given me more confidence in how to approach the residents and how to meet the requirements of their needs. It has given me a better understanding.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Being able to be positive in situations whereby residents are distressed or frustrated. General improving residents quality of life.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Better understanding of challenging behaviour and how to manage it. Better understanding of people living with dementia and how to support their lives.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I will surely have a different approach to the individuals and understanding more.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

To put in action what I have been taught to give a higher standard of service to each resident.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I wish to undertake work on the dementia unit and therefore feel that using knowledge gained for example: SMART / rollback memory would be fantastic.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Working in a dementia unit.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Approach better, understand individuals journey, slow down when making decisions with a resident.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

Helping the care and activities team to become and create a more combined approach. Help project these procedures/ideas within these two teams.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I will approach challenging situations with more confidence and ability to follow correct procedures. It enables me to think more about the dementia journey and put myself in the shoes of the people I am caring for.

Blended Reducing Resistance to Essential Care & Dementia Awareness - Two-day Workshop - Click here for course details

I now understand better how to write a report (red behaviour scale) and how to deal with aggressive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Knowing how to handle a situation when a resident is being challenging.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training made more confidence with my work. Training was very effective. Made me more knowledgeable regarding how to manage service user challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am more confident to apply protection skills having been taught.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It's easy to handle challenging behaviour if you identify the causes.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make me feel more confidence working with people with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help my work in respect of the safety of any resident with challenging behaviour and my own safety.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refreshed the moves.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Learnt a new technique.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It has refreshed me again and I feel a lot more confident

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I learnt a new technique to apply to a person I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

This training was very insightful, Emily was an amazing trainer and has given me new knowledge I can implement in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training was really important in my job. Sometimes I am trouble how I can answer one of the service users who shouts at me. After the training I think I will be more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To look at primary prevention strategies for a few residents then put in place. (a few first). Understanding more on triggers etc. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me with a lot of situations in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am going to think before I act a lot more. I will now be able to see when a resident is getting more agitated and what to do. All of the training will benefit me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Customers to have PBS plans in place.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Getting the knowledge leant back to the teams and make sure they use it correctly. Enjoyed it and was very informative. Make and support customers feel valued and recognise their needs more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The learning opened my inner mind to recognise the area of self protection. It guides me to be able to understand any aggressive situation. I understand how to protect myself and the service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Give me the confidence to work with my service user with aggressive situation knowing the level of dangerousness.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will make me feel more comfortable in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will change my working practices if everything I learnt on this training is put into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Give me confidence. I see things differently. I don't fear starting work. Really good understanding of NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I understand the red behaviour scale. Even if a service user has reached the dangerous level there can be non physical interventions that could deescalate the situation. I will consider the best course of action before intervening.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has opened me to many things that I didn't know.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have new skills that will help me in my work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Good understanding and if any incident should occur I will know what to do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be more mindful of how I approach a resident and how they feel when not approached correctly.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will be safer in the workplace for the residents and for carers if a situation takes place, gives more confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It would help in situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Better quality of care and understanding of triggers and how to deal with them.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has really changed the way I approach and deal with certain residents. I feel more prepared to work with certain residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I now feel confident in assisting someone that is resistive.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I am able to effectively and safely use correct resistance / restraint techniques with users who show aggression/resistive behaviors.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Better understanding of how to deal with triggers. How to keep everyone safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training I have undertaken would change my working practice as I know how to restrain someone safely if they are being resistive.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Yes it will change working practices. Think-listen-ask-monitor-act. Utilise skills within practice for the individual.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training I have done over the past two days has helped me understand how to restrain a resident without injury to them and staff. We have a couple of residents that it would help, therefore looking in the care plans and having them updated.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It allowed me to reflect on the positive practice that is used individually and as a team.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More understanding on how a person is feeling under stress.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will be put into place daily

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Think about the behaviour scale to improve how I work and understand the students needs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will give me more confidence and more negotiation skills when dealing with students behaviour and to look at why.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Techniques will be kept up to date ad help increase confidence in dealing with behaviours

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confidence in understanding how to de-escalate situations/behaviours in my daily work place using smart.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will feel more confident tat I will be safe in a challenging situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel more confident in my approach Trine was good and makes it interesting and not too serious. Felt confident and relaxed and no question that was left unanswered

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning I perceive to change my working practice because it has made me think about different approaches that I can use to be more positive.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will improve my communication and assisting when supporting clients I feel more confident in my approach and providing excellent care for my clients.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help my approach with residents and better give me confidence in situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This training has enabled me to see how reducing resistance can work if I use it properly. That’s allowing me to look at scenarios in a variety of different ways.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learned that there are different approaches to challenging behaviour but also why some residents may become resistive to personal care also allows us as staff to seeing residents as people rather than tasks.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

A lot of new skills have been achieved and from what I’ve learnt I should take these back to the place I support and assist show and teach well

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will give me more confidence within my role and I’ve learnt so much and really enjoyed this training has been very thought-provoking for me thank you.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Be able to use my skills in about a day basis. Has made me more affective. Has enabled me to be safe and deal with difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This training will help me improve the way I approach certain situations and it’s given me a better insight into the way that I work on a daily basis.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This training was very informative and thought-provoking. It has made me think about how to approach and D escalate certain situations and to think about how to do things in a calm and innovative way. A brilliant course a great instructor everyone should do this course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Awareness. Professional and interesting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident at dealing with any possible physical threats from service users and more knowledge at identifying agitated behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More improvement and take this training to my everyday work in my organisation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will take this information to my service and hope it will improve my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Encourage my service users to do more in life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will enable me to recognise the levels of stress to apply SMART and how to prevent stress.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will out all what I have learned into practice and I will not judge the people I support regardless of their disability.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Use more life enhancing areas to improve service users well being.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident to use this in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training was very informative and the demonstration was accurate. I would highly recommend to anyone who works in the care community.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will look at how to improve the green section in service users lives.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The learning was great and more knowledge was achieved.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

By putting what I have learnt into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have gained confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training has made me confident in myself and my peers who have also attended this course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Very informative and has opened up approaches/reasons to better improve my understanding. Accessing situations will make me a better support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will have better practise and this will also improve my confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

refresher of the two person seated RPI. Learned more of the psychological side of NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Better able to support CT.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

There won't be any changes but it has helped me to remember the seated hold and I will be able to implement it properly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Impliment the vital signs incorporating them in the daily recordings. Check the monthly log of activity/going out for improvement of interaction.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Keep legally safe and think even more about the person I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed outlook - refocusing on how C.T. has developed and how his quality of life can be improvedeven further. Refreshed knowledge of RPI's and confidence we can do it effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Introduce new plans for CT. Introduce better structured routine.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Boosted confidence in working with challenging behaviours and staying one step ahead, monitoring the people I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

RPI's etc will be carried out perhaps more effectively. Thanks. Aaron

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It would be really useful should I move to a more challenging unit.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Understanding the different stages of mentality and behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

It will help me in the unit that I work to support the individuals and I understand the differences between Level 2 and Level 3.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

As the outcome of this training I will be able to deal with service users with challenging behaviour effectively. Identify triggers and act promptly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me in terms of intervention which will also safeguard the clients and staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has reinforced me to be more aware of how the people we support must feel and how communication is so important in the work we do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will apply the key life enhancing areas in regards to my clients, which will hopefully lead to them having a more productive life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will refresh my skills for a long term working practice in order to be professional in carrying out my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am going to assess each issue so that I can see what trigger the situation so I can deal with it more effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Apply knowledge to practice. SMART principles will be useful to current home setting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training was quite informative. We had to be theoretical and practical training and was very involving.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

My service user has a behaviour problem. The physical SMART and learning what words to use will help me keep him calm and identify triggers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to manage the service users with challenging behaviour confidently without fear. I am able to teach other staff when faced with difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Improved way I guard myself against physical intervention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I enjoyed the training very useful for my work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to be more descriptive with PBS Use of the X-Shield

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

A better understanding of why people display behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I need to know how to look for tells in behaviour that could lead to further/bad behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be more considerate of residents feelings/thoughts

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Has given a new understanding of team consistency

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

How to understand more about why somebody is showing behaviours

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More aware of levels of behaviour and how to respond to behaviours that can be challenging

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Better understanding of triggers and how to influence good decision making. X shield SMART - easy to remember

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

When I have had a good shift with someone I will thank them when I leave

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learned about the green, amber and red behaviour scales. I have learned how to keep myself and PWS safe with x-shield etc

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learnt that I can look out for signs of agitation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It makes me see things in a different light, its pointed out things I can transfer to my role to make things run smoother.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Learn the different stages of behaviour and what can be done so they dont escalate

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will try and implement the skills that I have learnt today into my working practice, I would also be interested in RREC training in the future.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will enable me to understand the individuals behaviours better and had given me the knowledge to possibly defuse a situation before it reaches dangerous levels.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I would like to see the red amber green behaviour support used in PCP's for individuals in our service.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Currently in the process of updating PBSP's so the knowledge today was very relevant. Much prefered to previous course of MAPA - terminology much more positive and appropriate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will have a better understanding about challenging behaviour and how to support a challenging individual.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

All very good information and ideas that can be bought forward and shared with other staff members of our supporting services.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Put more focused training in.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Working with behaviour support models and working with SMART.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Recognising different peoples behaviour and how to deal with their behaviour in a positive manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will put what I have learned into play in my job role. The course has made me more knowledgeable in how to prevent behaviours or reduce.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Implement the continuum to help staff and stay in the box.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The information I am taking on board all round. Learning about NAPPI along with learning to see things from a service users view. Totally loved it! Thanks Emma :)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It was good to remind me that by focusing 100% great results in the well being of service users can be achieved. To focus on a service users individual characteristics can have very positive results

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More of an understanding of how the mind works of other that I support. What a difference my role makes from helping someone been in the red to green and hopefully keeping them in green

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Have confidence to support staff. Lets me look at behaviours from a different perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Looking at the individual and understanding what could potentially be a trigger in more depth and how to reduce potential behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Learning how to protect myself and team members and how to look at the situation, why and how to de-escalate and learn from the situation. Thoroughly enjoyed every minute of the course and learnt loads

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More awareness of how individuals with autism and learning disabilities think, what triggers may be and how to deal with them. How to support everyone around. Enjoyed the course

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have understood about how to get out of a situation that could potentially be dangerous for me and other staff and keep other service users safe. Understand good practice from reasonable restraint. Loved the course

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Find out more about our service users. Be able to support everyone more! Very enjoyable and informative. Thank You Emma

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confidence to deal with situations due to refreshing what I had previously learnt. It also gave me insight into new behaviours

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

A greater awareness of the challenges that may be presented and understanding. Also to be in a position to support if required

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confident within my working role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Overall it was great.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It has given me confidence to deliver RPI if absolutely needed. It has reinforced that RPI is a last resort and all other areas should be exhausted first.

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Health and Safety working with people with unpredictable behaviour. I learned Secondary Prevention Strategies which were new to me.

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

Keeping the clients in the green as much as possible.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Would like the staff group at my setting to have the availability of this course. A lot discussed will help me achieve a better understanding of the people we support with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This will encourage me and the staff team to support with all areas of positive behaviour. To promote and remind me on the best way to support PWS and the staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Rally fab course :)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I can be able to understand the triggers and how to overcome them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The learning will help me a lot in my workplace, and help my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will use SMART to help the HOD's (Head of departments) with post incident reviews. I will apply key life enhancing strategies to my person centred care. I will be more mindful of slow triggers and fast triggers with my S/U and team members. I will make positive suggestions about recognising benefiting disruptive behaviour and using green behavioural scale techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

By following what I was taught, good practice in general.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will be more appropriate in approaching behaviour which challenges.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refresher for me, thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshing my knowledge and has improved my NAPPI skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Greater understanding of how to avoid challenging situations and lots of new skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Today’s learning will enable me to provide and treat other with confidence. I will also be better able to protect myself and other at all times.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Increased confidence in planning and working to reduce behaviour that presents as challenging.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be happy to use this at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel confident regarding working with situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be more aware to empowering the factors of the Green scale. Increased knowledge of the Red scale has helped. And this definitely relates to my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A good start to the job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me stay safe. Work more effectively. See things from different perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A lot I have learnt a lot today.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It would allow staff to be prepared and know their limitations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To be able to support staff and young person in positive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will improve my approach and I feel very good about using this information.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Good reminder

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Has given me a model to follow when faced with behaviours that challenge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Charts and tables have been clear and I happy to put these into practice so when on the crisis line I am equipped and ready. The PBS model is amazing. Even though I don’t see people face-to-face this encourages me to be more aware when I am out of the office and when I work with communities with mental health concerns.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me think a lot more about the dynamics of your relationship with the people that I support and reflect on verbal relationships as well. I’ve also learnt that I will be talking more can deescalate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This will be discussed at team meetings and will use the information to the poor people in the community and to be able to connect in this space. It has also been beneficial for me to put my teams and my family.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The way I engage with colleagues and people I support with more openness and understanding about who they are and how they may operate. I have received a lot of information on all facets that affect individuals behaviour and responses which I need to look into and respond to appropriately. The course has provided me with so much information of how I should be able to respond to in individuals risk factor.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel like I would use this professionally and to manage someone if they reach the red scale or in a difficult situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will employ this PBS model in the assessments in future as it has given me more rounded view of a person I support

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I’m going to implement the learning in my personal life as well as educational. Going to show my family who are high up in the health industry.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I’ll be able to communicate more affectively with confidence thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now have a structured way of working with the people I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Plan for people more appropriately and use the red behaviour scale to reduce harm and distress.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will feel more safer and confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Improve PBS plans and ensure all staff take the training. Help me support students through challenging situations in a safer manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Keep everyone safe effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

In keeping service users safe and use techniques/skills to defer situations and safe holding techniques to be used as a last resort.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will give me confidence if ever needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I am more confident in correct physical action if needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Challenging situations will be able to be managed with more clarity and clearer guidance.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Work safely and within guidelines if needed to use NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Give me more confidence in my ability to deal with conflicting situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It teaches me how to correctly assess a situation and teaches me skills for extreme situations, but most importantly emphasises the importance of de escalation and doing what is right for each situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Makes me feel safer and feel like the students would be in safer hands.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

More aware of myself, service users and environment I work in.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will be more confident and relaxed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refreshed skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will give me confidence to work better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Everyday practice, can assist on a daily basis only when neccessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Help me with my work with adults.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Proactive stratergies.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Help me react to a situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I'm starting a new job so it will supply me with the knowledge I may need.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Improve PBS plans and ensure all the staff take the training. Help me to support Students through challenging situations in a safe manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More aware of myself, service users and the environment I work in.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have a better understanding of NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More relaxed and confident with better less intervention. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I have enjoyed the course and it was delivered in a easy to understand way. It was good to go over everything to help refresh my mind.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Showed NAPPI very well, explained and showed clearly. Confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More confident and useful information to give safe and use best practice at work. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel more confident and more prepared for any future situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel a lot more ready to start this new adventure I have found what I have learnt not only interesting but also the psychological aspects are helping me as I was a trained Psychologist in Italy this course is really helped me apply some of my skills into this work setting. Best teacher I have ever met. Thank you

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more comfortable in the setting situation and feel that I can De-escalate a young person. I also feel I’ll be able to identify behavioural patterns and act accordingly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It won’t necessarily change my working practice however having the support from NAPPI and the team knowing that they are there as a relationship rather than just a days training till next year is a huge comfort and greatly appreciated. If all of your trainers are like the one that we had you have an outstanding team a truly amazing man.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me to get to understand and take more time in working in a preventative way to spend at least 80% of the time the escalating using the techniques and being aware of how to work in a SMART way. Excellent!!!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has helped my confidence and given me new ideas of how to respond and approach in different situations to respond on professional and personal level.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Has made me think a lot more about handling situations and how to protect myself which before I had no idea.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This will improve all start understanding of the processes to De-escalate situations and looking at the development of young people through levels of escalation that would understand and support them to reduce. Excellent training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This will be fully integrated within the program ensuring the language is aligned and useful forms are replaced to complement the program and NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel so much more confident now.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Ensure a person centred approach in my working and manage situations more effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to use the Grab release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will guide me in the right direction in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Knowing how to breakaway safely and better knowledge of diffusing situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will interact with residents in a more person centred way. Looking at things from their side and how my care may appear to them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To look more from a residents perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Because of Les' teaching I will be able to deliver breakaway training confidently and correctly. Enabled me to things in a different perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be more confident in myself and knowing more knowledge in physical SMART, X-Shield and Grab release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make working in those sort of those situations easier to deal with now I what to do and what techniques to use.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make staff see how things are behind the eyes of our residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to use the Grab release

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Builds more confidence and updates skills and knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to diffuse situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To think about the person and spend time with the person more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refresh my existing skills. The detail on SMART , very good.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Knowledge has been refreshed , I feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Has refreshed my skills and reassured me that I have been doing my job effectively. It has allowed me to strengthen my weaknesses and trust my team more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I did learn much. Some things will help me where I am working now to approach in the right manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Think more about primary prevention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It was great to refresh on the red and green scales and I will try to move these into the care planning.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Reminder to concentrate and develop primary prevention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A great refresher course. More confidence given to me and lots of ideas to move forward and lots to talk to the team about.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Helpful to consider life enhancing areas of people’s life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It’s made me think how I interact with those I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Consider individuals more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Enjoyed the course greatly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I really enjoyed the chance to think about what makes us tick as people and how this impacts on our well-being.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to put all I’ve learnt into practice with the proper support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Implementation of the green behaviour scale and the scales into current care planning.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Behaviour scales reminder was good and I want to use these for the people I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident in reading signs and the escalation and situations. I feel invigorated to continue finding new ways to support the clients. Give me lots of food for thoughts on building the green sections.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Remind me to move one step at a time and also be attending and listening 100% and not to get distracted.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make me more confident in challenging situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

I will feel more confident in my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

Refreshed the move, discussed the time intensity model which informed us of escalation, triggers, recovery and baseline

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It has helped me refresh what I needed to know.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It will help me with many resistive and challenging residence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Managing difficult situations with more confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has given me a bit more confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt that you do not need to apply pressure when restraining. Confident support staff when needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will approach with confidence knowing that I am equipped with skills and knowledge to better manage and support people who are not feeling cooperative.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have really enjoyed this training I would like to know more personal interactions regarding activities for residence with challenging behaviour enjoy this holistic approach to behaviour and body language would like to learn a lot more.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Help in auditing and feeding back to staff via debrief good to have this refresher to remind me of the course content in relation to my working practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Refreshed me as last year :)

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Encouraging other staff with their approaches towards residence and to receive a more positive response. Hopefully this will eradicate the need for any physical intervention.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More confidence in using the techniques and skills good knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To be confident at implementing the physical restraint techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be able to use the physical sills effectively and in the correct manner. It also allowed me to form a bond with my colleagues. In my opinion Jay and Emma are the best trainers I came across. They made me feel very comfortable and always praised when I gave a good answer or performed a physical skill 100% would recommend them to everyone!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will feel more confident in the event of any incidents in my work place.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I loved learning on the positive attitude towards care work in behaviourally challenged people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training will help me a lot on the verbal de-escalation, which was my main point.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I really enjoyed the red and green explanations and break downs and I feel I am now able to understand, thoughts, feelings and process of service users. Also how to prevent certain scenarios playing out and escalating.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I t has build my confidence. I now know a lot things that I did not know before.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Enable me to do my job effectively and efficiently. Physical skills to enable me to work properly with the service users. Increased knowledge on the job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel my knowledge has expanded. I enjoyed learning about the green and red scale because it gave me an understanding of ways people feel like that and ways of overcoming. I learnt to be more safer at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Our knowledge has expanded now. We feel more confident. Good session, good trainers. We really enjoyed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have achieved confidence, I could action when it's required at work. I enjoyed the physical skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

There should always be alternatives before using RPI. Have training can be the best prevention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will feel more confident in my role as a support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I really enjoy the red and green and know where to place behaviour of a service user. I enjoyed the practical side, it gave me confidence to do my work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

My knowledge has improved and I will know better how to manage behaviour with my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be more confident if I have to apply the skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It gives me confidence to know how to handle different situations in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More confidence with physical intervention. More confidence with dealing with challenging behaviours

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will make me think more about situations before acting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Good to refresh.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Made me more confident.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I think its been very useful and am sure I will know how to protect myself.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will give me the confidence to put into practice what I have learnt today.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Hopefully the training can become practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has helped me to support people who are resistive more effective and safely.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has helped me protect myself and stay safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will allow me to work confidently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

To refresh the course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Made me feel more confident in learning the skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It gives us more confidence and refreshes us.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

If at any time I feel I have to use any of the training skills I have gained today, I will reflect on all that I have learnt with the training session.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Continue to give me a good understanding in my job role and enable me to give the best support to my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed knowledge already gained through previous training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Was good.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Better knowledge and Practice techniques, new approach.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Work in a safer environment for us.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

More confident and able.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Positively, more confident how to maybe manage or come out from different situations. Helping me to learn and try to make more green behaviour skills. Thank you Scott, amazing training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It is always good to have a refresher. Lots of information to take forward.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Improve quality of work.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Physical skills refresh.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Confidence, less risk, understanding, more effective, better care planning.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This has increased our competence in the techniques learned.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will change my working practice because I am refreshed on the skills ans knowledge that I require for my work, it has shown me techniques that I haven't done before and explained well.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has given me more of an understanding in aspects of dementia care that I didn't know.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to hold a person in the correct way.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Its more give confident for my job and for people I serve with.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Good to talk and staff to reflect on practice Listened to staffs issues and possible techniques

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Confidence to use skills in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Given me confidence with the young people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Reminder/refresher of best practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refresher course more confident to use methods shown.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will make me think more about the 'Why's' and 'How's'. Also is it appropriate? and to then carry actions out in a safe and legal way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Thanks again, all very informative and interesting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

More confident in response to needs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This training is relevant to our work. Fab day!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Understand what to do better when a s/u loses control of her actions and how to calm them down.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now know the correct way to handle difficult situations with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me understand peoples needs and wants in a different outlook. Help me deal with the most difficult situations and be more positive. Thanks Emma x

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will feel more confident in my role as a support worker by taking into consideration the things we have discussed today whilst dealing with the service users. Great Job!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will improve my everyday tasks and care, also my knowledge on my job role

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I love updated training on NAPPI, refreshed my mind on the right things to do when behaviours happen.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Made me re-think my skills and actions.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me make better use of the distraction techniques. The inclusion of the assault cycle was very useful in my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make me more aware of the environment.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will help in my day to day work with the people I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident in my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Raised my awareness of young peoples needs and appropriate responses.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed knowledge and apply to daily practice

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

General refresher and overview.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed what I have done before and know we are doing it properly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Help me avoid unnecessary restraints Increase my ability to evade bite incidents Keep the service user safe Thanks

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

No change but more confidence in holds.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refresher from previous training, really good to be refreshed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Improved knowledge about hair grab release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Ask colleague to feedback about my body language to increase my awareness of it and use it more effectively. Try to be 100% attentive and pick up behaviour changes earlier and try to prevent escalation. After crisis use SMART to reflect and make new care plan.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will consider using SMART principles in care plans where appropriate and as a post incident tool. Thank you for an informative day.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to implement this into working practice by sharing skills with colleagues and feeling more competent in confrontational situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will think about my approach to others before interacting. I will practice skills regularly so I stay competent.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Skills to recognise escalation and challenging behaviour. Skills learnt for my self safety Techniques learnt for staying one step ahead. Attend 100% will stick in my mind. Learnt about slow and fast triggers

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I shall find out more about my clients trigger etc so that I can de-escalate things sooner before behaviour escalates to crisis level.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Definately consider how we work as a team. SMART for early identification for at risk patients so we can avoid escalation episodes

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am much more confident to deal with potentially volatile situations and defuse situations. Emma was a fantastic trainer. Thank you

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have more understanding of behaviours and feel confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confidence of how to defuse a situation A systematic approach to dealing with situations How to explore agitation and triggers Thank you so much Emma you provided and engaging session. Best wishes

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be aware of patients who are confused. Using guiding skills to support unsure patients.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Has made me more confident and at ease made me realise what I am doing could possibly be improved for me and the resident.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

We have learnt new techniques with the Safeway so in the future it will help us very much.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Excellent training and a brilliant trainer full of knowledge and very comfortable to communicate with. The only problem is we can’t use the skills in our setting there is no documentation in place is that we need to use these skills for.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training was great and productive but feel as though we are unable to use the training on residence as when required. There are no assessments in place detailing the calming mechanisms and what restraints would be used as a last resort, these could be looked into for a couple of residents that we support.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This has shown me how to work more confidently with the service user. Also clarified on how we move forward as a team.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Take a step back and look at Service user differently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will be able to support Tony better and help deliver a better quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Consistency will be a result to deal with issues regarding a client.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Given me more insight into how we are coping with behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence in my colleagues to undertake techniques also for myself.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I understand so much more and yes it will.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To understand how to care for Tony.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel I will be more competent in my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learned to evidence more on Care plans. I have never seen X-shield before, I think it will be very beneficial. Intervention scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

SMART principles will be used to change my transition plans. Green behaviour scale Care team responses RPI - Plans and thinking more about is it necessary when writing plans

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It was a good course I will check my files at work.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It was good to refresh as it has been a very long time since I last did this course. Although I have recently completed a DOLS request I will double check it when I go back to work.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

A better way of understanding of the law and practices surrounding the deprivation of liberty and the mental capacity act.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have a good and greater understanding of MCA and DOLS and this will give me the opportunity to inform my staff around the legal aspects.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I understand more about the deprivation of liberty and mental capacity was better than the last company I was supported with in my work area. How much goes into DOLS and how the paperwork is used and how long it all takes.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has helped me understand the legal aspect of MCA and DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Thank you

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

A very helpful course.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I would like my staff on my unit to undergo this training I need to look through all of the dates for my residence and make sure that the DOLS are all in place and they are reviewed.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have found this course very interesting and will definitely be using what I have learnt tonight.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I am very happy with the training and everything I have learnt I feel this training was good for my practice and I want to learn more.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have better knowledge and understanding of the deprivation of liberty and I feel I have a enough knowledge to support me at work I am very very happy with the training.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It allows me the confidence to keep alert for signs.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

Knowing who to contact if I have any concerns.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

Helped me to use in my role as a warden. Notice more signs of abuse.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

It will become useful to identify signs of abuse and what we can do to prevent/stop them happening.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

I will be more observant when carting out my duties.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

More knowledge.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

Listen more carefully to calls and not be afraid of reporting any concerns to safeguarding team.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

Information about abuse types was most useful to me.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

Check out Boston Mayflower safeguarding policy.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

It will help me understand more fully what to keep an eye our for with vulnerable people.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

To be more aware.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

I now have a better understanding on what I can do and can't do.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

Pointed me out to things, I hadn't thought of.

Safeguarding Adults Awareness - Half-day Workshop - Click here for course details

This has added more details to my knowledge and will help me make the support plans more person focused and reduce anxiety.

Autism Awareness - Half-day Workshop - Click here for course details

Being more able to understand the mental capacity act and deprivation of liberty in the workplace.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has refreshed my memory and also helped using the red behaviour scale I will be able to use this in practice. Following the positive behavioural support plans and assessments with the behavioural nurse and I’ll be able to use my new pens.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Being able to understand the act and then act upon it be more positive and confident thank you.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I just given me more understanding of how the mental capacity act is applied to the normal working day. As well as this is given me the tools to cascade the information to my staff this will improve my work in practice.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Give me more knowledge and experience

Safeguarding Adults Awareness - One-day Workshop - Click here for course details

I now have an understanding of safeguarding and will now be able to support my team.

Safeguarding Adults Awareness - One-day Workshop - Click here for course details

I feel I am now confident to work with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Understanding how and why customers do and say by talking it through today. Knowing other ways of diffusing situations and what your practicing is relevant.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will improve my knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very good refresher.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will have confidence and more skills. I got more knowledge to support my customers to live life normal.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refresher to help me remember the good practice for good care.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refreshed me into supporting effectively. Understanding behaviours better and how to write/word incident reports referring to the red/green scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me to think about how to make the residents day better. I will be able to keep myself safer when being grabbed at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has refreshed my knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have a better understanding about staying in the box "legally"

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will know how to deal with certain behaviours and use techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Knowing ways to help and protect myself and others. Great fun.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Gave me an understanding as well as new skills I may need if different situations occur.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The Red Behaviour Scale, I leant a lot from this, thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Reminder to operating the SMART principles and procedures.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

To identify possible situations.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Just reminds to always be aware of volatile situations or potentially volatile.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

It will help me adapt my work environment.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

I will try the distraction technique with difficult /aggressive people in the future.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Just reaffirmed the need to look, listen and be aware of your surroundings.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Be one step ahead.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Be aware of more volatile situations.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Improve my ability to assess situations that I may face or my staff may face.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

The thing I have took away the most was probably to change my approach to my Service Users. And also some new resistance moves to put into practice if I need to.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

It will allow me to interact safely with residents and make sure I am using the correct technique when I am using the physical interventions.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

Take more time to understand Service Users more. Communication.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

This course has made me think more about the process and how we need to plan and not just rush in.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

Make sure its in the Care Plan. Having knowledge and skills of less is more.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

Makes me think about interventions in more depth and the processes taken.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

All I have learnt will be very helpful. Understand the process that is to be considered.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

How to assist and support individuals in a way which will minimise as little disruption as possible.

NAPPI Approach to Positive Behaviour Support Workshop - - Click here for course details

Has made me feel more confident in challenging situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Really enjoyed the training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Physical techniques are really useful and can be used.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

As I'm used to 'Price' training NAPPI was so different yet so much more beneficial to my service and the service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Feel more confident in myself and feel I could complete these RPI's

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

It has made me more aware of safety and how to keep safer and support my colleagues in my working practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Can now remember what things to look for and do

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

II have remembered the behaviour scale and the SMART activity

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will feel confident in using the pivot in one arm body wrap. I also found the SMART activity very informative.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Will look at introducing SMART activity for planning activities for people supported. It is something I will be encouraging staff to do prior to trying a new activity

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will give me the confidence to effectively execute techniques shown to me today without injury to myself or others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

The SMART activity and the behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I am able to teach my carers.

Trainer Programme - Dementia Awareness - Click here for course details

It will help me in situations before it gets physical.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I haven't done this training before and it will improve my working practice. I have learnt lots I can take back with me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course has helped me find ways to help individuals feel more safe and feel more of a community.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refreshed my memory and helped me understand how to the Red scale in practice. We will use these scales with the behaviour nurse.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will transfer my knowledge to the workplace and will be able to diffuse a situation promptly and safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

What I have learnt today will really help me execute my role as a support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Good knowledge from the course, I have learnt a lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will feel more confident in managing behaviour and feel more at ease with the behaviour scales making sure I support them more positively and spend more time with the individuals I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refreshed the way I will support. All questions answered well.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training has furthered my confidence in being able to defuse potential situations and reinforced the importance of support plans and working in a person centred way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will look at the bigger picture surrounding the individuals and will be more open minded.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I found the course very informative and was delivered in a enjoyable way. I feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Ensuring the people we support can get more out of life and communicate well.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be more confident when doing NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

My confidence has improved and I am happy to be able to use the appropriate technique

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed previous knowledge and learned new techniques for the ongoing changes specific to the service user

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will improve my work if I ever needed to use any of the techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More aware, stay legally safe, refreshed knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

The grab technique I will use at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel that I will be able to approach residents with more confidence and knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be more considered on my approach to different situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I think I will use the SMART principles in my work they are well thought out and easy to remember.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Drastically I will use everything taught in my day job and in everyday life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I believe the learning will make me more confident in my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Reinforced knowledge =confidence. Regained/maintained faith in staff group that they are skilled to do Understand techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Understand de-escalation better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel I have learned a lot easier ways to understand different behaviours and how to recognise aspects in an easier manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have been in the Care industry for 8 years and love to gain more knowledge. Lovely trainer, great day. Thank you,

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will feel more confident around more challenging behaviour in residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This helped me better understand the patient behaviours and how to manage this effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very enjoyable and informative, helped a lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I now feel I have the ability to handle many situations with confidence and precision.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I feel more confident with the safety of myself and service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

This will help with new service user and requirements from team if emergency situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

This will be helpful to support a new service user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Useful to have the knowledge to safely restrain in emergencies.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

For a better work practice

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Enables confidence when dealing with challenging service users when they display challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I feel confident dealing with the level of violence in our service.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Learned new guide technique.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Emma makes training very enjoyable and very interesting. Answers all questions when unsure and need reassurance

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

In work place updated if I need it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed the use of restraining individuals and how to guide them. Understanding my limits.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Emma has explained and answered my questions about a certain s/u who needed guidance whilst safely moving him through doors.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Give me more confidence to deal with a situation that may happen.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

This will help me at work, it will help keep me safe

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Update on physical moves for safer handling while helping to move. Emma a good trainer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Know the correct holds.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Be more aware of what interventions are suitable.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Training will keep me up to date and confident

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Has enabled me to use techniques in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I really liked the behaviour scales and this is going to really help me in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I liked it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Having already done this training before and its already in our house it was a refresher course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident in providing support to the service users. I have a better understanding of why people may present with challenging behaviour and how best to support it. I also learnt of different ways to prevent behaviour safely and correctly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have better understanding of the requirements of the service users and a better insight into theirs lives.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course has enabled myself to understand and be more capable. Ill be able to use this knowledge in my volunteer work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Changed my working practise and how I approach the person Im supporting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will take what I have learnt today and use it. It is very useful having this knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To be able to protect myself and to be more aware of how to help in everyday lives of the clients.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Introduce training at work and discuss with staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To understand how you support challenging behaviour using standard and consistent language improves communication.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will use to support my service users effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will look out for the signs that trigger.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course will enable me to practice more safety at my place of work. I have learn more effective ways of handling residents at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

In many ways even outside the working environment because we need to be one step ahead and move one step at a time to give 100% attention all the time and refocus.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me know how to refocus clients when they seem agitated, and how to recognise and relieve a service user being distressed. How to prevent stress factors.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel that I can improve the ways of managing challenging behaviour and I have better understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Approach residents and colleagues differently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course has opened up a lot of areas that I was not sure about. It has built my confidence within my working role. I would definitely recommend this to my fellow work colleagues.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will practice these new skills if need be.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will change the way I deal with a situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Found the Green Scale interesting and informative.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

What comes under Stress factors, Agitated, Disruptive, Destructive, Dangerous. Would be able to use the grab release or the shield to protect myself. Evaluate situations and de=escalate situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will approach residents with challenging behaviour differently and with confidence. Understand better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to make myself and others understand challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to approach the residents when they display challenging behaviour to a dangerous level.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The behaviour chart from the Green through to the red really made sense when completed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More understanding of trigger points and dealing with situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The whole course was an eye opener to what we could achieve.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me support individuals in my work environment.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

To be able to give safer care to residents.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

More confidence in my ability to do the right thing.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

This will help with confidence with some of my residents.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

This will make me more confident within my role.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

This training will help me with more confidence to use. Very good course.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Will be able to take back what i have learnt to my workplace.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

After take this training I feel very confident.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

engage myself in every bit I have learned.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

A better knowledge of carrying out the skills efficiently.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Very useful techniques to practice at work place. Be more confident. Work as trained.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Enabled staff to work together confidently defuse difficult situations. Staff will be able to support each other professionally if intervention is required

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will feel more confident if needed to use anything within this course. Very pleased to have been on and completed this course and will use all of this when relevant.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has given me more confidence and guidance in different approaches to use before reaching the dangerous zone. I will feel safe at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel more confident in dealing with clients who have behaviours that my challenge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Excellent course

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me keep safe and others has given me more confidence in situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Engage in training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has given me confidence more strategies and expanded my knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has enabled and empower the staff with skills and confidence around a PBS plan. We will need to update and review our policy and start looking at some more robust post incident review and debriefing sessions.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I now feel more confident in resolving problems as they occur

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel that I have more confidence in understanding deescalation techniques that could be used prior to RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More awareness and confidence when using the knowledge that I have learnt in a better structure. To develop ongoing plans for the behaviour scales identifying acting accordingly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confidence in work environment. A safer practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to understand how I can do my job better. I now have a better understanding. I can now communicate better with my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It had changed the way I work, gained a lot of skills. I am going to apply what I have learned in case of crisis with challenging behaviour. How to de-escalate situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It really change a lot my working practice. Well done.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This training will allow me to work in professional way, and having knowledge of policies and procedures. In addition , being able to meet service users to the best of my ability, reducing potential risks and communicate effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Knowledge of Red and Green behaviours will change my approach.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence in relating and support, care for my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Better understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I think it will make me more confident and I have learned a lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Always be alert - step ahead - knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Increased confidence. Better understanding of behaviours and their management.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be interactive with my residents. To get out of a situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Use new skills in practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Understanding. Confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I understand how to do grab release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has felt good to refresh all the physical skills as I do not use them at the moment in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It was nice to revise the physical skills and also the behaviour scales.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It has give me understanding of my service users and the ability to identify their triggers also to think about the hierarchy of their needs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

The training has prepared me for any challenging behaviour that might arise. It was detailed and the trainer was very informed he was excellent as well as all questions perfectly answered.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

By making myself and my colleagues more aware of the people we support by recognising the initial signs of agitation and De-escalating by talking and paying attention and understanding the people that I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

To learn and understand in the workplace that some changes need to happen and how to do things better in the service to improve.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

To know my residents much better it will help me in a way that I have learnt from this course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

I have learnt lots and will put this into my workplace by practising what I have learnt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

My approach and my body language when greeting tenants. Always try not densify and deal with challenges before they escalate. The PBS system is needed in our organisations to help us identify behaviours and before it escalating and hopefully find response options for that behaviour and sharing information with staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Great course has change the way I think about my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

By practising what I have learnt to be sharing this with my team and working together

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

To put more time into meaningful primary prevention activities and improving quality of life put things into place that really matter to the individuals and match their interests and needs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

I have learnt to improve my relationships with my tenants, understand more on how to respond when the tenants are in crisis and presenting with behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

I have learnt a lot from this course and will transfer alot of this into work

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

In a lot of ways of how staff interact with Service Users. Think about different strategies. This will work alongside PBS to enhance the staff's ability to implement this into the working environment.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

We will use the methods we have learned.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me in being safe and others that I am working with.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training I received will help my working practice regarding Service Users and their Challenging Behaviour and dangers that could occur and now stop them escalating.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me engage more with the customers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has made me more confident in my support role. Red Behaviour Sheet.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Working alongside PBS this NAPPI training will compliment this training and be a huge benefit in our services. Looking forward to Level 2 and 3 as this is required in some of my services.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Hoping this will help the staff team to reach their goals and making TLC a better place to work. Well done Emma, another brilliant training

NAPPI Approach to Positive Behaviour Support Coaching Programme - Two-day Workshop - Click here for course details

I hope that it will improve staffs attitudes towards the work they are doing.

NAPPI Approach to Positive Behaviour Support Coaching Programme - Two-day Workshop - Click here for course details

Learnt more distraction techniques. Red Behaviour Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learnt a lot about Red Scale and feel this should be used more at my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learned a lot of psychological techniques which I can apply at my work. I have never used physical Interventions which I learned in my past training. NAPPI is more about distraction techniques which work better in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Physical SMART skills

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel confident that I can use the correct approaches on attack. I think we should have behaviour charts in Service User Care Plans.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Red Scale would really help . Breakaway techniques if needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Understand me. Red Behaviour Scale. Helped me to think a lot more person specific.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To use other techniques other than Physical Intervention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It was much better than the price training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me understand and be able to work more confidently and effectively with the people I support for them to live a more productive and fulfilling life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very enjoyable method of learning I have learnt how to manage in different ways challenges such as grab release without anyone getting hurt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will change the way that I work and help me protect myself without hurting anybody.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has given me a great deal more knowledge on how to see the service users I think how to work towards and carry out support for the better. I will be able to take my experiences to my workplace for the better I really enjoyed the course and how it was presented.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Has given me more understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I sometimes think the people and the staff can become complacent and this course was really good, brilliant. Will take back the information to my other team members

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Try and find meaningful activities and encourage staff to do the same.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt a lot to update my knowledge and this can be taken back to my work colleagues. I have really enjoyed the course and heard ideas that made me think in a different way and I found it comfortable to Learn.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The trainer has helped me a lot and has all also help me update my knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident in doing my job and supporting the service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

By putting into practice the teaching I have learnt today and also support staff at work to implement the course. The behaviour scale is very useful and I want to put these into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Good course and has met my expectations will definitely help me have a better understanding of the people that I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident in the techniques and more understanding of the psychological behaviour aspects more knowledge all round.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have more confidence now to change some entrenched working practices in staff. The coaching process really opened my eyes to a way of working that enables and empowers staff to take responsibility for their own roles.

NAPPI Approach to Positive Behaviour Support Coaching Programme - Trainer Programme - Click here for course details

It will give me confidence in being a coach. Being a coach gives us all the opportunity to establish a positive "can do" culture to our organisation

NAPPI Approach to Positive Behaviour Support Coaching Programme - Trainer Programme - Click here for course details

Coaching will help to alleviate some of the stresses around making decisions, particularly when you dont know the answer yourself by drawing the answer from the coachee themselves. I will think twice now before telling a staff member what to do or by giving them the answers. I will try and empower them and give them control over their own role. I will try to praise the people I line manage more often and try to build a partnership with them (power balance)

NAPPI Approach to Positive Behaviour Support Coaching Programme - Trainer Programme - Click here for course details

I shall endeavor to be more of a coach rather than a mentor and learn to let go of projects. I need to invest in the coaching process and people. Be future focused as a team as well as individuals.

NAPPI Approach to Positive Behaviour Support Coaching Programme - Trainer Programme - Click here for course details

I will now be more proactive in encouraging my team to find solutions to issues without quickly offering a quick fix answer. Being future focused will help harness the full potential of my team.

NAPPI Approach to Positive Behaviour Support Coaching Programme - Trainer Programme - Click here for course details

This training has helped me understand how to restrain without causing harm to another person so that I will now be able to support someone better.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Gives us more knowledge.

Autism Awareness - Half-day Workshop - Click here for course details

Now have considerably more knowledge which will give me more confidence in dealing with challenging behaviour. Improve on my work place practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Boosted my confidence, and has made me think about different approaches to working with individuals.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be more confident whilst working I will be able to work in the green zone, caring community, productivity, High quality relaxation, focus on them first.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Find out more about pupils " green" areas to incorporate into activities and get to know them better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Recognise the contribution of the person.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will try to focus more on the positives rather than how to avoid the negatives and thank and praise the pupils achievements/contributions in person and on their records.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Endeavor to make more lives green.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Made me think a lot about behaviour from the pupils perspective. Want to use the scales and incorporate more activities to gain productivity.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confidence with challenging behaviours. How to complete and implement scale paperwork.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To focus more on the positive things. To praise more

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Take into account the structure (stress factors and diagramme) in every interaction I have.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am going to be more confident and thank the children.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Concentrate on green behaviour more than red .

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel I have a better understanding of behaviour and how to adapt my teaching and working environment to best meet the needs of the young people I work with. The behaviour scale was excellent and stay with the practical elements for our workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me think a lot more about how I approach the situation. The physical skills have made me feel like I can protect myself if I had and I have learnt so many things along the way which will enable me to change the situation before I get to that.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will encourage me and prompt me to make much further use of imagination and child centred approaches to behaviour. It will improve the scope of possibilities for improvement in my practice and a Childs attainment and growth.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I wanted to learn deescalation techniques and I have. I feel very confident in going forward and I will also take the time to understand what triggers the children have and how to support them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident to apply in all areas of NAPPI level one and I would like to complete level 2 training to support my development further.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel fully equipped to deal with situations and in fact prevent escalation of situations. I'll be interested in doing the next level and I'll be able to recognise any signs have an increased awareness of difficulties that students face and implement strategies for managing behaviour more effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Great fun, very informative and relevant lots of strategies likes that I feel I can apply at my work. Greater awareness of how to identify triggers and why children may behave in the way that they do also how to manage a better support these incidents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

There is help me stay ahead and to assess triggers and to take the correct steps keeping myself safe and the children safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Just by knowing how to prepare to approach situations and knowing how to react.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will be able to implement psychological techniques before needing to implement restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel I can support my residents and colleagues in any situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I believe it will instill more confidence in myself to do my job approach residents with a calmer more relaxed demeanour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now feel safer in any situation and feel more confident to handle it safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to approach and how to evaluate signs to avoid aggression.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel that colleagues are more aware of the importance of teamwork I have developed more understanding regarding triggers to challenging behaviour and how to prevent it escalating.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Dramatically this will ensure I do my job effectively looking forward and changing the way that we meet individuals and their needs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will feel more capable of dealing effectively with potential violence situations by stopping them escalating.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I hope by putting into practice the skills I have learnt today I will be more able to deescalate situation is before they become violent. And now I am confident that an aggressive situation I'll be better able to keep my residents co-workers and myself safe from harm.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I would apply this training when needed and if needed. I'm trying to prevent situations before they happen.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A lot of thinking, watching and planning what to do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

He has given me more confidence to prevent situations from escalating or even starting in the first place. This will really help me in my role Tony was an amazing trainer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel like I will be better at caring for my residents and to help my carers with what I have learnt thank you we have had a lovely day.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Can you come back next week :)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Listen to the service user. Keep calm in all situations, read up on care plans. Would definetly use the training and keep going over with the staff, lots of good advice given from Emma

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

My behaviour towards staff in the presence of service users. Have been able to know more on how to handle aggressive service users in a more gentle manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make me more staff competent.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

What I have learnt is going to help me in my job role by showing me how our behaviour and actions influence our service users. I will be more appreciative of their good behaviour. I can confidently and safely restrain an individual without causing harm or abuse.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I am going to use this positive model of influence on my service user after the session. I will give verbal praise by saying the name of the service user, I really enjoyed working with you. Based on the practicals I have gained high skill knowledge. Knowledge is power. This training was very satisfactory.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learnt how to be a model in behaviour thats acceptable. I will take this with me wherever I am working.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Understanding of service users behaviours and challenges I will come across. To use the training techniques with my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be more confident in my workplace and feel I can understand my service users a lot more and will be able to recognise behaviours. I will not feel as worried as I approach service users with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It made me feel more confident whenever I'm in a conflicted situation with a service user. Also made me see how a service user feels during difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Makes me better equipped at doing my job and supporting service users. Also it has provided me with greater knowledge of the service users in general- a different way of viewing them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Very engaging course , gave good insight on how to approach challenging behaviour from a learning disabilities perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More empathetic approach.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It is going to give me more confidence in my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to understand behaviours better and gives me more confidence to act in challenging situations. THIS REGISTRATION DOCUMENT WAS MISSING AT TIME OF UPLOADING AND SHREDDING. (HT 5th July 2018 in discussion with JC)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Gave me confidence when working with individuals with challenging behaviour especially with physical skills learnt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will give me greater understanding of the service users emotions and triggers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learnt to approach our resident in a different manner and learnt some useful techniques to support people when they are on cooperative and when things are necessary i.e. personal care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Good to practice the techniques within a controlled environment with advice and support.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To enable this person to have better opportunities to take control in his life.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me to gain more confidence within my working practice and I will know what to do in the proper way to support someone.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Made it safer and a nice experience.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Really good self protection techniques and understanding the clients frustrations has helped us with his agitated and aggressive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I'll be able to support in the correct way and to think how the client feels. Has made a real difference and understanding difficult circumstances great training done by Tony today easy-going very clean and very friendly.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have a much better understanding of the techniques that I can use in supporting and challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Ive learnt how to understand the person and how to keep everyone safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will give me more confidence in using RPI's and the knowledge behind the risk of injuring someone.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to improve my quality of care.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel a lot more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help staff feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will improve my confidence and skills on how to do my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will improve my confidence and how to effectively use an RPI without anyone getting hurt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help my service users, public and myself stay safe, it will also help me deescalate situations that might occur.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To work more safely with my service users and colleagues.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Behaviour Scale Learning what is acceptable with restraining, guided walk Feel more confident with the physical RPI Feeling confident now I have completed level 3. I feel I understand everything a lot better

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

The importance of individualised approaches to service users. Understanding seek and avoid was very interesting and helped me understand what some of our yp do. Learning the two person restraint I feel a lot more confident with performing restraints if necessary in the workplace

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Well delivered training, easily understood. Confience.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

A lot more informative than past training. More confident to put RPI into place. Much better training made fun and enjoyable so as people listened and took on board all instructions given

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

More confident when starting work - behaviour scale. Knowledge on new skills of self protection. Knowledge on the capture holds.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Look out for sensory needs/avoidance.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

To have more patience and be understanding I would like to improve more on how to not injure a person by learning how to restrain a person without harm.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Understanding for psychological wellbeing.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

How to complete self protection skills correctly and safely. More knowledge in NAPPI training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Feeling more confident in RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

The levels of behaviour scale. How to get out of holds effectively without hurting myself or s/u. Think ahead, be aware, pay attention to body behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Updating behaviour scales Learning what is acceptable when restraining. More confident with RPI, Level 2, feeling very confident when doing a RPI. Level 3 and know how to use them when necessary. Will completed risk assessments.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Consistency between staff and s/u in how we help with the behavioural scale. Physical smart. RPI - Is s/u support plan, risk assessments say it is ok to use. One arm body wrap, supine techniques. Bettered my practice. broadened my knowledge, how to keep me safe. I am more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I've learnt to always be on my guard and learnt a lot of new strategies to promote positive behaviours and attitudes to lower the risk of getting bad or dangerous behaviour, but if you do get a negative behaviour I feel more confident to be able to deal with that a lot better now.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Understanding of service users perspective..

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Keep myself and service users safe and public members. Thinking more about how I speak to service users and giving them time to answer me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Be more positive when working with people we support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Give me the skills as a new support worker to undertake my role with more confidence and positivity.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Better understanding with how to react to behaviours building up. More ideas with how to deal with behvaiours, X-shield, grab release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

Better understanding of how to prevent behaviours, deal with behaviours and keep self and people we support safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

How I will improve quality of life and understand better about primary and secondary prevention strategies.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 (advanced) - Click here for course details

I learned more about NAPPI, how to deal with people when they get aggressive.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I learnt how to better recognise dangerous behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Self confidence. Improve teamwork.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Did help a lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The course has been able to explain the legal part and help improve on my skills. Built my confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learnt a lot. I know how to lift and not hurt anyone.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Learnt how to relate to our Service Users and make them feel at home and that they belong.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

By learning how to protect myself in case of any harm.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

positivity.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Improve staff performance and delivery of care to service users.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning I undertake will help me to assist residents with challenging behaviour, safely and without harm to residents or myself.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will improve my everyday working skills. Give me more confidence to work & help my service users.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The course help me to deal easily and safely with the people with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to care for patient with resistive behaviour. I learned so much during the training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning I undertake with NAPPI will change the way I support my residents who are resisting care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training will be helping me to handle the residents with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will help me in future for residents to be assisted with care in a safe way. If needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning help me to change challenging behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning from this training I undertaken will help me to assist with challenging behaviour, safely and without harm to residents and myself.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will change dramatically the way we approach individuals.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will really change how I work and I feel a lot more confident working in care work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be able to discuss using NAPPI techniques within my work place. This may improve safety among staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will know how to handle challenging behaviour. I know the stages of challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training is precise and well taught.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It improved my understanding of NAPPI techniques and how I could apply the in practice confidently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me be more confident dealing with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Very good, I update my knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learn a lot from this two day and the trainer was very good, thank Mentaur for the training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More able to understand behaviour as it increases and to deal with it before it goes too high up the scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The learning undertaken has given me the knowledge to appropriately support the individuals in our care but also appropriately support staff who are experiencing challenging behaviour from customers they are supporting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Increase my confidence at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The skill acquisition has enhanced my personal response to every agitation and approaches. It has given me a great insight for the development of further dealings in healthcare.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will enable me to effectively impart the knowledge acquired on handling the customers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Definitely more aware of what you can/can't do to "stay in the box".

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I now know how to take control of certain situations in the correct way. I know what to look for and learn of ways around to avoid physical/aggressive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel a lot more confident when dealing with incidents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will give me the knowledge and ability to do my job better and safer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Better report writing and knowledge of legislation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have more knowledge about MCA & DOLs. It is important that everyone has different needs and everyone is different

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I will not be as regimented and look more indepth towards residents and their needs. I understand more about what is deprivation of liberty and will look at my own practices indepth

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

To give longer time for a service user to answer, more choices

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Giving residents choices on going to different places, not just thinking its ok for them to go

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Take time with residents, give more choices, dont assume residents have not got capacity and understand that it will take longer for a decision/answer

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Need to check care plans for legal reasons

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It will make me more confident when dealing with a resident thats being difficult, only if it is in the care plan.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Improved my skills and knowledge and feel better equipped to support my staff.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It will make me more prepared when it comes to dealing with a situation and more confidence and refer to care plan before apply techniques. Thank you Emily.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will be more aware of way to approach my residents, and have more knowledge to support staff and residents.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Improved my skills, knowledge, enhance my professional knowledge. Very useful.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

More knowledge, more confidence.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will use the skills i have learnt in the appropriate situation and pass on the knowledge I have gained during training.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Will help staff become more confident resulting in not avoiding personal care amongst challenging behaviour residents. I myself feel more confident knowing I am using safe techniques and practice, avoiding discomfort, pain during assisting to residents, myself and other colleagues.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Gives me a very good understanding on how resident feels during personal care.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will use skills I have learnt in the appropriate situation and pass on the knowledge I have gained during training.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Make me more confident. Thank you :).

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It will make me more aware, of ways to approach residents in order to prevent them from becoming resistant.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Feel more confident in knowing what to do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I will feel more confident if an event was to happen at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Confident in now supporting Carers if needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Take time to assess situations. Learn about each individual especially to help diffuse awkward situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Make sure I keep the correct separation distance. Use/ Understand the Lalemand Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I have learned to think differently whilst working with residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Gain more ways to care for the clients and understanding the levels of their Behaviour Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Lalemand red behaviour scales. Better management of behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Work harder to identify the causes of challenging behaviour to prevent/reduce in the future. Improve the lives of service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Look into functional assessment Encouraged me to challenge certain practices and staff attitudes.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

We will introduce the "credit card" information for when we are dealing with incidents of behaviours when out in the community. It will give us a common currency to discuss/disseminate/share good practice. It will help us to reflect on how to be more positive in our approach.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Its good to have learnt all the stages of challenging behaviours and it will help to manage situations better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Not give over attention to negative behaviour, use more of the term "when you are then we can" Try to move others before an individuals Self protect will come in useful and the guiding move will be more effective that what we already have in place and a more friendlier approach.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learnt all the stages of challenging behaviour and how to de-escalate it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Communication in how we need to respond to behaviours

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Communicate with staff about what the correct/universal standard of how to deal with a situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has helped me to understand some of the behaviours and what they mean. Use the lalemand behaviour scale to improve my practice. Try to identify stress factors to help reduce behaviours before they escalate. I will feel more confident in my working practices if someone displays challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to manage behaviours better with the second level messages.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Look more closely at support plans and make sure practices are consistent

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

We definately need to decide on a policy for dealing with certain service users so we are all acting the same way, following the same procedures so there is consistency. Maybe this way we may be able to work out secondary messages behind this persons behaviour and help get more into the green and less red

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Set limits to stop the action. Teamwork

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Put into practice what I have learnt if the need arises.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

I am giving support to the tenants to develop the red behaviour scale and achieve the green.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

By putting into practice.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

Help ensure Policies and Procedures are relevant and staff kept safe in their lone working environment. Ensure my safety is maintained and I remind staff of their responsibilities with regards to lone working and health and safety.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

This training would enhance my way of working with the people I support, there are areas of my practice which have not been seen as priority for a while and this will improve.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

Increased awareness of personal safety, more awareness of safety around stairs.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

The training will help me to be safe at work and be able to protect myself.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

The course has given me more understanding of my role.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

Improve my knowledge.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

Better support of the service users to achieve their goals on their behaviour scales. Better recording of the incident/accident forms. How to recognise early signs and de escalate where possible using green behaviour scales.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

By following what I learnt, by engaging myself more.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

Learn how to be safe at work and be aware of the environment.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

It will help ensure the safety of staff and the people we support on a daily basis. It will help build staff confidence when dealing with difficult situations.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

I can implement my learning in my work practice.

Lone Worker Safety - NAPPI Level 1 - Click here for course details

Have learnt the behaviour of residents when they become agitated and aggressive. Have learnt how to protect myself from aggressive residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to observe and work with the residents. It will help me to understand their different behaviour patterns.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will try to practice everything what I learnt at this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It was an important reminder to always look at the person behind the behaviour and use that to help diffuse potentially difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To improve my communications skills. To improve quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To understand the residents more and their behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Given greater understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very interesting. Learnt a lot. Remember all the moves.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Reassess situations. Look further why individuals are getting stressed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will enable me to put into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To try and remember to make as much time as possible for service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To improve my actions with residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course made me feel more confident about my residents and certain situations, that I deal with everyday.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has made me more aware of recognising stress factors, distraction techniques and the methods of restrictive practices that we can use.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More confidence with certain situations within the work place.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will take a lot away from this course. It was confidence building and very interesting.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will be able to work with residents more safely. I am able to recognise signs of agitation and help prevent this from escalating. If necessary I feel confident and competent to restrain residents to carry out essential care. Able to support the team more effectively when dealing with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have gained confidence to be able to deal with certain events that may happen during a one to one session.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Very relevant to the daily work. Will implement this in daily routine.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Better insight and confidence in working in the care sector. How to deal with situations in a more efficient way.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More confidence with behaviours and what to do with residents when presenting challenging behaviour. How to protect myself and residents, to help other staff with these matters.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have gained confidence and protect myself.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Feel more confident in the way we can assist our service users who quite often resist personal care. The course is presented plainly so everyone can fully understand and practice should be easy enough to be put in place.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

learning a lot on how to manage on my job role and I am confident with this course and our safety in practice.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I had more understanding of residents resistance for personal care and be able to be more patient to have and give me more ideas on how to deal with challenging behaviour. Awareness more of safety of review service users and ourselves.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

It has given me boldness and confidence to go ahead with the care without being stressed.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

This training will advance my job role in dealing with difficult and challenging situations.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

I will be able to help keep myself, staff and service users safe in some daily tasks that would usually result in someone getting hurt in some way. I will be able to approach situations in a less stressful way to ensure stress is not put on the service user.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Have a better understanding of working better with other staff and service users on safer movements for ease on everyone with the problem in their personal care and other requirements needed in assisting them.

Reducing Resistance to Essential Care - Three-day Workshop - Click here for course details

Has given me more confidence and I will work at my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make me more aware of the people that I work with and make them much safer. Be able to recognise stress factors and triggers and be more proactive in a way that stops the service users is getting agitated, disruptive and destructive in the first place.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Team will hopefully work in a consistent way following the guidelines the risk assessment and all the legislation. It will give confidence to the team on how to manage or deal with challenging situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

He has built my confidence and I will be able to use these techniques without having any difficulty. I am very glad that I have learnt lots to do with the people we support in a positive way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Much more equipped and knowledgeable with the skills and techniques learnt over the last two days. I will put this into practice in a professional manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learnt very important information and techniques in what causes challenging behaviour and how to prevent also by understanding triggers of challenging behaviour this can help calm down a client who appeared agitated.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have gained confidence in the self protection skills and also to be able to understand situations more affectively. This conference will grow and learning about triggers and self harm has been really useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be more able to assess and help in preventing a service user from self harm and harming others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Give me more confidence to affectively support the service uses and when to do it at the right time.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Using the scale for Max to identify deescalation message it is been very good to see how organised documentation for everyone Improve consistency.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The course was informative and helpful in my workplace I now feel safer and more confident with the people I support

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel more confident about using NAPPI techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training will help me support better and I am now confident in using the NAPPI techniques thank you

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I am very well-equipped now to deal with this type of behaviour with people we support and understanding better behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Hopefully will be able to give person we support a better quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will discuss the green behaviour scale with the staff in house to develop this further.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Has built my confidence in using NAPPI techniques and also improve my knowledge been able to avoid the use of these techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

My confidence in my own physical capabilities.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

As refresh my knowledge and open my eyes to look at it differently the subject of triggers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel comfortable and confident to use the techniques with my customer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Have learnt how to safely use restrictive physical intervention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel the training has focused my skills and has also given me a greater understanding of NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I have a lot more knowledge and understanding about mental health and behaviour is it taught me that sometimes we should just think in depth a lot more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Will stay one step ahead by planning ahead and understanding the individuals needs, wants and desires. Use the techniques shown to me if ever needed. Feel comfortable if faced with difficult situations and I need to use this technique

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be supportivee More positive role model Use of two person moving (practice technique)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Use 'S' to talk to parents - think about behaviours I need. Think about how to develop or help parents recognise and develop young persons green activities Escalation/de-escalation cycle

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Communicate as much as possible. Try to expand on positive (green) things and think about productivity. Try to remember the exact moves of the two person moving. Try to remember everything.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Given me more confidence that I will be able to effectively use this.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Use only positive language. Use the techniques whenever I need (self protection skills). I will make holiday book and help developing long term relaxation. During walking can use this as redirect.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Recognise behaviours that are agitated or disruptive and try to intervene effectively. Importance of green behaviour - focus more on it. How to use the intervention scale effectively. How not to restrict breathing.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Pay more attention to positive behaviour. Safely move a young person from danger with and without restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Use processing time more effectively. Understand peoples green behaviour. Two person moving.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Put SMART into behaviour plan Plan session making sure I include high quality relaxation in every session enhancing it with productivity and caring community

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Work on ,my body language Recognise contribution off the individual Practice two person walking hold look at recording during and after, debrief for both

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Positive behaviour support model and behaviour scales Be aware of body posture and stance at all times and be prepared to respond actively

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Share information better, promote consistency use red/green scales in planning and encourage staff to be familiar with them. Promote more green high quality relaxation and try to build this into caring community Prepare for restraint at earlier stage but use as many preventative strategies before to prevent restraint. Given me more confidence Thank You

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Update care plans more often with individual issues. A positive environment can help users (green). Two person moving/keep fresh with practice. Team working/knowledge of recording and incident

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It great to know what to do in certain situations and stay one step ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be alert,

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to Stay One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Stay One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To Stay One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Better knowledge and understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I am better equipped and have more confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Take it all in as it was all new to me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Stay One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To be more aware and one step ahead to try and predict.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will change my work by Staying One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will give me more confidence. One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Better understanding of how to diffuse a situation and always Stay One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To Stay One Step Ahead.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make it safer for my customers and myself.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

If in the relevant situation I will understand and know how to either prevent or manage escalation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

We will be in a position to support different customers in the future.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will give me the knowledge and skills if I was ever in this situation and also the confidence in using these skills and how to handle the situation calmly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

New skills and confidence in certain situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

New skills and knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To ensure that staff are supporting customers effectively and safely and to work towards recognisng triggers before problems escalate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Ensure I am doing things safely and properly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I knew nothing before so now I have the knowledge to deal with the situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This training has been fantastic! It will be useful for my personal life mostly, but if I had customers with challenging behaviours I feel I have a very good understanding of how behaviour escalates and how to intervene. Thank You very much...

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I really enjoyed this course and will definitely undertake the actions in work practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The different behaviour scales.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Being in a room sharing experiences with other staff members.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Help me to apply my work safely and understand what I need, to do this. Help me to know what the green, amber and red scale is.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Green behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It's given me more knowledge and confidence to do my job role in the best and safest way possible.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Make me evaluate situations better before dealing with situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Help me to stay safe and keep others safe in safe way.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training will help me use different techniques safely for myself and service users, the green scale was interesting - a lot of useful information during the training 100% enjoyed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have a much better understanding of this training and have enjoyed it, the training by Jay was fun and easy to understand.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I found green, red, amber for quality of life. I found the training on all the different holds interesting , and will go away feeling confident.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me work safer with some of the manouvers taught. It was nice to be with other workers in the same job and compare experiences with them.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me communicate and deliver a better level of care to my service users.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Enjoyed learning the psychological modules as well as physical modules, will be able to use them within my job role.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I am more positive after undertaking the training, the information was helpful and encouraging. I feel I will be using this information when dealing with the children.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learnt a lot thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am happy with this course I learnt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learnt lots of different things.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Got me to start thinkin more about why a child behaves in a certain way. See if I can deal with children more effectively. Its given me ideas of dealing with things differently and more confidently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learnt quite a lot. It gives me more understanding of how the handle the children behaviour. It is really helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Change the way I handle awkward situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learn lots of things.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I enjoyed this course and know how to deal with the situation if something happens.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Get me to understand different children's behaviour, their needs and help them to improve their lives.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I learnt lots of different things.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Look at a childs behaviour to see what is the reason they are behaving the way they are. To encourage the children to explain without getting too upset and being defensive.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident also I found out how I can do it and what is acceptable.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will improve the care for my residence. I now understand the differences In restrictions and behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I really enjoyed the course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will unable me to be more effective in rendering good service to the service users as I put all the learning into practice. The training has given me more confidence in handling the differences in behaviour and producing the service uses stress to improve their well-being.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Areas in which I had no idea have been taught effectively everything so will equally be put into practice. I am also well pleased with this course and the objectives have been met I have a full understanding of challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has improved my skills and understanding of how to handle residents in challenging situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has enhanced my knowledge and skills. It is also help me understand a person's behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me be a better carer in all different things I have learnt in this training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Give me more knowledge of my working practice and also given me confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident in dealing with challenging behaviour and also sometimes aggressive behaviour. Also how I can protect myself, physically while maintaining dignity and empathy to the service users. This training will definately help me in my everyday work in practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Deliver my skills and knowledge in a legal way am required in the way of policy. Have developed more confidence in managing behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Looks at the structure and how to play the clients understanding and using the traffic light system be able to provide a better quality of life.

Autism Awareness - Half-day Workshop - Click here for course details

I'll be using this and what I've learnt in my workplace it to show me why service uses do the things they do.

Autism Awareness - Half-day Workshop - Click here for course details

Better understanding of autism and how I can give my all with better quality service and quality of life.

Autism Awareness - Half-day Workshop - Click here for course details

I have learnt so much about things about autism

Autism Awareness - Half-day Workshop - Click here for course details

I have left with a better understanding of autism and hopefully I can now support people better.

Autism Awareness - Half-day Workshop - Click here for course details

I will look at the bigger picture and will try to understand why certain behaviours are happening.

Autism Awareness - Half-day Workshop - Click here for course details

Pay attention on the external and internal senses that may often affect our service users on a daily basis which we tend to ignore.

Autism Awareness - Half-day Workshop - Click here for course details

More understanding of the process of mental capacity assessments and deprivation of liberty applications.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

That gives me a better understanding of how the processes are carried out.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have been brought up to date.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

To challenge and ask questions.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has made me think also given me the confidence to challenge in relation to deprivation of liberty safeguard's.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Make me understand and relate to all residents I work with.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I'll be more aware of their well-being and understand capacity and deprivation liberty when is in place.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Will consider this very useful and interesting.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I now have the confidence to ask about the mental capacity act and ensure the deprivation of liberty safeguards are in place.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

This course was very useful for our working practice. You can become aware and support more effectively with the values following this course.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

The relevant of information and support given will help me do my job better. The trainer made the training interesting and kept it relevant. Well delivered compared to previous refreshers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

When and how to use NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It was very useful going over the green scale again.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

This training was important to refresh some intervention techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I appreciate this training I would like this refreshing every year. In this course you can debate other techniques who can improve your work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It was quite nice and useful learning about the skills with Jason.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I did enjoy the training, was very interesting. I gained relevant knowledge to take correct actions. Very good teacher. Thank you.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

The learning today has actually taught me things i did not know and given me the skills i need to do my role. I actually enjoyed yesterday more but i am happy overall.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I will feel safer working within this environment, following the course. I will have gained relevant knowledge to take correct actions.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It has refreshed my memory on person centered care. Had fun. I am going to de-escalate situations with more patience and time.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I will use all the information in producing the support plans. Very interactive, Emily made us all feel comfortable and able to talk right from the start. A really good course so far. This course is brilliant, very informative and helpful. Emily presented the course in a very good, professional way - having fun at the same time. I will be recommending!!!

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I can see that information given today will be a big help in my job. I also saw how different people work together (or not).

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Change my approach towards resistance.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I have learnt how to protect myself if a resident tries to hit me or pull my hair.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Today's course has shown me how to properly protect myself from physical assault and how to de-escalate the situation. The learning of everyday techniques i can use in my working practice. Very useful tools I can take to work with me.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I learned a lot of things about caring and I am sure this will help me put into practice.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Impressive session and nice explanation.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

The training was productive and more skills been learnt.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Very good, taught well and good techniques. Really enjoyed this course, taught a lot about psychological needs. Psychological side was very good.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I am so happy to learn how to protect the residents and myself when there is any aggressive in my workplace. Its really good to know how to de-escalate and knowing the different needs.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Try and incorporate it effectively in the workplace.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Very useful course.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Very good learnt lots. Best course ever.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

A better understanding of the mental capacity act and deprivation of the safeguards also a better understanding of how to assess for DOLS and capacity much better understanding of best interests as well.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have learnt more about deprivation liberty safeguards and also a little bit about mental health.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I believe that today's training has given me a lot more information and guidance to feel more comfortable doing my job. A better understanding of the mental capacity act and understanding we all have to contribute.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have learnt lots and will use this in my working practice.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have learnt lots finished training and with my knowledge I will use in my working practice.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has opened my eyes to all of the levels of nine different types of restraint like door codes.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has made me more aware of my work and my environment and also will improve my standard of work.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

To improve my working practice with the residents.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has given me a better understanding of the mental capacity act and how to go about the assessments.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

And I have a better understanding of MCA and DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Made me aware of differences in deprivation of liberty.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

A better understanding of MCA and DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Assessment process was very helpful and also the parameters around assessment very useful. Will need to digests this more fully.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

Has given me a clear understanding of the deprivation of liberty.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

I have a better understanding.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

Hope to do some assessment alongside the nurses.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

I feel I have greater understanding.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

Has made me more confident within the mental capacity assessments and also deprivation of liberty applications.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

More understanding of the deprivation of liberty.

Mental Capacity Act & DoLS Awareness - Half-day workshop - Click here for course details

It will enable myself and my team to help support the young people to reduce incidents of hurting staff and hurting themselves.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Has enabled me to work with a specific young people to stay safe using NAPPI RPI as a last resort.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Help to support young people further.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Making the safer environment for all young people and staff. Given confidence when working with a challenging in person.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Learn more from the Lalemand behaviour scales.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I feel more confident in how to support s/user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

We need to be able to recognise the triggers for his outbursts. Hopefully I further course will help us and the student start to enjoy his schooling.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I have more confidence in dealing with this student and I could step in if necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I should be a lot more aware of the different triggers an underlying needs of the student. I also feel more confident keeping myself safe, my team and the students safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Confidence to keep everyone safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Will be more confident in keeping the young people and myself safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will be more confident in my role to work as a team and support the young people without harm or injury.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

To deliver safe practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To maintain my own safety and how to reduce stress.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will put it into practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It is useful to our residents. The theory gave me ideas how to deal and communicate with them. It added a lot to my knowledge. The practical will help me to do the right things and techniques for the benefits of me and the residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I learnt a lot of things.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I found all of the manoeuvres very helpful and useful. Will enable us to manage challenging behaviour in a more effective manner with confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will enable to manage challenging situations easier and with confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will change a lot. The impact will be less traumatic tot he service user and to the staff as well.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Help maintain safety and help relieve stress for residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

constant contact, non request contact.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training will help me at Potton House as a Healthcare assistant and Hairdresser.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Better understanding of our residents in identifying different behaviours and how best I can support them. I feel confident regarding my physical limitations (disability) that I have been taught the skills to support our residents whilst keeping them, myself and my colleagues safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will make me more confident in supporting people who are resistant. It's made me gain more knowledge about the different behaviour scales. I now know the different types of resistance. I can now recognise triggers.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I believe I am now more prepared to document better, using the correct terminology. I am also able to deliver better care in challenging situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more knowlegdeable and feel able to deliver can better on how to reduce resistance in care. I got more physical skills now and I am able to help/assist with resistance to care if needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To work more confidently within my role. To work more positively. How to deliver care in challenging situations and stay safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I am more aware of my approach to de-escalate if resistive behaviours and developing co-operation and how to fine-tune these areas to develop more harmonious care. I also feel more confident in preventing injury of myself. my colleagues and peers, my residents during essential care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will enable me to carry out my work more effectively with service users with more challenging behaviour with confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I am confident I will take everything I have learned on this module. I am confident I have gained some experience for my role and I have gained some knowledge of the correct procedures.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will feel more confident when supporting residents with challenging behaviour and safely restrain and use holds if ever required. I will feel more confident with de-escalation techniques and resolving conflicts.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I took out of the training the way to word documentation correctly as well as being able to safely restrain service users if needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The was good, hopefully won't need to use them all, but have been shown the way to do it. I feel confident if this role is needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Feel more competent at work and in my job role, I feel able to work better with people that can become resistant.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will use what I have learnt in the training to make my work performance better and safer for the resident and myself. Also give me better confidence in future difficult situations that I may come across.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me feel more confident when approaching a resident that is showing signs of agitation and how to handle and calm a stressful situation. I can support staff also with difficult situations with the NAPPI training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will now be able to implement and be confident the staff for use this as a last resort.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This course has helped me and will help my residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

To be able to use restriction techniques when all others have failed and also to make sure is the most effective and harmless way .

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Will be able to know what to do when restrictive physical intervention is needed, or how to support services who needs a little bit of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Make sure that I don't use nicknames without consent.

Dementia Awareness - Half-day Workshop - Click here for course details

It helps to have more confidence in guiding myself through the world of dementia.

Dementia Awareness - Half-day Workshop - Click here for course details

Understanding "Meaningful Interaction".

Dementia Awareness - Half-day Workshop - Click here for course details

Good examples on how to deal with communication in difficult subjects i.e. if a resident wants to go see their wife.

Dementia Awareness - Half-day Workshop - Click here for course details

Understanding the cognitive decline.

Dementia Awareness - Half-day Workshop - Click here for course details

Communication!.

Dementia Awareness - Half-day Workshop - Click here for course details

Give a positive input on our unit. Learn how to talk, treat people. See things from their point of view. Put strategies into practise i.e. challenging behaviour.

Dementia Awareness - Half-day Workshop - Click here for course details

I have gained good knowledge of how to deal with dementia and have more confidence.

Dementia Awareness - Half-day Workshop - Click here for course details

This course will help me make my make my environment safe and how to support clients to keep the staff safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Make our working practice safer for ourselves and for service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Learn how to support a client who is in bed and is becoming agitated this was very useful and will help staff keep safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Yes this course is unable me to managing your Varment safely outside keep my staff side implement into the care plans and apply DOLS to support the individual.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I can now apply these techniques tiny has shined make to keep our residents and staff safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

With a better understanding of how to communicate with families and residents.

Dementia Awareness - Half-day Workshop - Click here for course details

I am going to go away and watch the Naomi Feill youtube video. But also I learned more about how to deal with family members properly and found that the course was very informative. The trainer could really help transform upstairs in my opinion working with us!

Dementia Awareness - Half-day Workshop - Click here for course details

I learn a lot this training.

Dementia Awareness - Half-day Workshop - Click here for course details

Be positive. More time to listen. Make forget me not more homely. Make residents happy no lonely.

Dementia Awareness - Half-day Workshop - Click here for course details

Understand different elements of dementia better. I will be watching Naomi Feill's youtube videos. Also understanding how to speak to families better. I really enjoyed this training!.

Dementia Awareness - Half-day Workshop - Click here for course details

I've really enjoyed learning every aspect that was covered toady I feel my knowledge on dementia is a lot better but I think you can never learn enough about dementia, I feel I will use elements of cognitive decline. I feel I understand the reasons behind behaviour of dementia. Jay is very fab.

Dementia Awareness - Half-day Workshop - Click here for course details

Be more positive. Try to have a little more life. Try to make Forget Me Not a little more homely. Keep trying to make life a little easier for them.

Dementia Awareness - Half-day Workshop - Click here for course details

I now have a better understanding of the elements of cognitive decline which will help me more to understand the people I care for.

Dementia Awareness - Half-day Workshop - Click here for course details

I will take from this training that I can support families and approach them in a good way, I will also take from this training how dementia is and how we can improve our facilities in the home. I took behaviours and what we do everyday.

Dementia Awareness - Half-day Workshop - Click here for course details

I know how to approach different types of dementia residents and how to bring up meaningful conversation with residents.

Dementia Awareness - Half-day Workshop - Click here for course details

I'll better understand our (staff) influences for quality of life our residents.

Dementia Awareness - Half-day Workshop - Click here for course details

I will be able to have more meaningful conversations with residents. To be able to confidently have conversations with family members.

Dementia Awareness - Half-day Workshop - Click here for course details

Communicate more with resident and staff and family members.

Dementia Awareness - Half-day Workshop - Click here for course details

I know how to protect myself in situations in the workplace while working with clients with challenging behaviours. I practiced techniques which I could use at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I now feel more confident in dealing with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This course has helped me gain confidence and I have learnt more on what to do in different situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Very positive

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I am a lot more confident in being around my service users. By knowing how to place s/u behaviour on the scale I know the correct way to deal with it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel very confident in using my NAPPI training in the workplace especially the self protection when working with challenging behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Policy and procedures will be met and I can support my pupils and maintain their dignity at all times.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I found hearing other peoples opinions and points of view interesting. I will take these on board.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

How to reduce stress levels before we even get hands on!!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will give me more confidence at work with service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Green and Red scales of behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The course has given me more confidence and I feel safer knowing I can defuse behaviour, emotionally and physically.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To learn other techniques I have found this course interesting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To be more aware of a persons presence when approaching.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have taken away techniques that I can apply in my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has made me aware of what kind of signs to look for. It also helps me to understand others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident in how I would be able to defuse behaviour, identify more triggers and learn the self protection techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

That I can now know that with the training I can react in the correct and safe way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The useful thing is the green, amber and red system i.e. traffic lights.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will implement more positive touches and observations to residents to hopefully prevent challenging behaviour escalating from low to more serious. Always look at 360 angles when challenging behaviour occurs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will make sure I give more time to residents and get to know them more

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be working with more knowledge of the progression of behaviour and the different sections to think about.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

May be able to use different refocus techniques to prevent challenging behaviour becoming more challenging.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Better understanding and realisation of what causes/ triggers challenging behaviour and how to deal with the situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Put all the training into practice in my work. Having a better understanding of residents. Help work colleagues to work better together

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How I would cope with challenging behaviour and have more empathy for residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident in this area.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Give me confidence in my ability to rectify a situation.

Service Specific Training - Half-day Workshop - Click here for course details

More confidence when covering that house.

Service Specific Training - Half-day Workshop - Click here for course details

Give myself greater knowledge and skills to deal with assistance calls for the YP.

Service Specific Training - Half-day Workshop - Click here for course details

Being able to keep myself safe and support others.

Service Specific Training - Half-day Workshop - Click here for course details

Help with any difficult situations and the techniques that we can use.

Service Specific Training - Half-day Workshop - Click here for course details

It will help me keep the young people and others safe.

Service Specific Training - Half-day Workshop - Click here for course details

More aware which method to use in certain situation.

Service Specific Training - Half-day Workshop - Click here for course details

Safeguard myself and the young person.

Service Specific Training - Half-day Workshop - Click here for course details

I will be more confident that I can keep myself, the young person and others safe or safer.

Service Specific Training - Half-day Workshop - Click here for course details

Hopefully will be able to deal with the young person correctly and help my colleagues.

Service Specific Training - Half-day Workshop - Click here for course details

Keep staff and young person safe in tense situations.

Service Specific Training - Half-day Workshop - Click here for course details

This will give me the confidence to work more safely, especially when on a 1:1 situation.

Service Specific Training - Half-day Workshop - Click here for course details

Keep everyone safe.

NAPPI Approach to Positive Behaviour Support Workshop - Service User Specific - Click here for course details

To try and identify and relieve the stress caused by a trigger effetively. To be able to enter and RPI more confidently. New skills learned quite confidently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Now that I have begun this course I learnt more about the mental health of people with autism. This will change my working practic because I feel more confident and I can understand them better. Thank you!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Implement the positive behaviour support model in my working practice Bite avoidance and grab release. Learned new skills and built my confidence

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Primary prevention to support the boys in school and being consistent when using each childs behaviour management plan. Hair pull avoidance. Feel more confident using one arm capture wrap and capture wrap. Learnt the supine technique and I am a lot more confident with the recovery position technique and moving in and out of a supine hold.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Do my best to stay in the green side of the scal. Involve students in more activities that can be praised for. Rest in crisis situations. I learned to be more organised during and before RPIs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Think of more ways to make activities more productive. To use bite release accurately. Refresh knowledge of capture wrap techniques. All parts of supine and recovery skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Be more aware of my body language.Help me protect myself. The capture wrap has helped me be more confident learning new skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

100% more confident than two days previous. Amazing training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

How to watch for the different behaviours and ways of dealing with them from the behaviour charts. How to safely restrain in certain things

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Using brand new theories of how to help young people in crisis. The use of teamwork.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Pay more attention to the green behaviour scale. Think of ways to work in partnership with people, service users and staff. to initiate it. More aware of techniques and underpinning theory.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

To remember smart principles. To think about how to improve post incidents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

To do mental capacity assessment and best interest assessment.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Best practice i.e tasters at meals.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Better understanding of residents behaviour and how to best communicate with them.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

My understanding is clearer in applying this concept to the people I care for.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I will be more aware about mental capacity now.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Knowledge and understanding of mental capacity and dols

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It has given more knowledge about the course.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More person centred.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Person centred, look at each resident and their needs and wishes. Do what is in the best interests in a person centred way and who to involve.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More person centred

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It will help me offer person centred care and improve my skills and knowledge regarding mental capacity act and dols

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I know how to protect myself and the residents by using safe restraint also learnt how to approach without creating pressure.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

More confident in supporting our residents to understand different behaviours and how to respond and get back operation learnt a lot more about DOLS and working within the law.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will change and improve the way I will approach the residents when they are resistive.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will make work a safer place for myself and my residents throughout personal-care it also remind me about how on my approach people.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It makes me look in a different way and a different light and how we approach the residents and how to protect myself and make things a lot safer.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I have learnt a lots this course has been very informative and has been I lovely relaxed environment, we have had a really good laugh and yeah I have learnt so much how to protect myself another residence I have also learns to understand more and how the residents may feel.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

More thought towards residents and the way they are feeling and their environmet.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

The way the course was living was very positive and has given us and me the ability to think about situations before we get to the need for physical skills.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

This course has given me a great insight into the different types of pressure and resistance. I had never even thought about all considered these elements. It has truly given me further insight on how to handle situations step-by-step in the safest way possible for both myself and the residents.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I will protect the service users and myself much better .

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will help me to recognise changing behaviours of service users and be able to de-escalate a situation before it gets out of hand. The grab release was a great bit of helpful information for me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More awareness on how to work with service users and better with staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has shown me how to deal with situations better and how to calm situations down.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More prepared for difficult situations

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To be able to identify triggers to stop ending up in red. Breakaway safely

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Implement support plans to include more green "stuff" Use the SMART principles when looking at incidents. Increase use of primary prevention strategies.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Update my training. More confident with working with service users who may challenge. Update care plans with behaviour support plans

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More awareness with service user

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

What I have learned today is always try and do the green. Everything today has helped a lot

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt a lot from this course and it will really help me do my work more properly.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I have learnt how residents now feel in relation to carers and the care provision put myself in that position more often.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

learnt new techniques and the proper way of doing things.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

That has made me more confidence to assist residents who can demonstrate resistance how to understand why the behaviour is apparent.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

it will change everything and how I proceed to do my job properly and smartly.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Improve my practice in the workplace better environmental elements for the residents to live in.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It would greatly assist me in my work especially in handling the challenging behaviours I have learnt new skills that will greatly assist how I approach my job.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

The training was wonderful I am very pleased because I have learnt many techniques and practices that were improve my knowledge.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Brilliant course Tony was excellent and also I learnt new skills

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Have mastered and the skills and techniques.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

this training is shown are so many new techniques, enhance the importance of body language and facial expression. It promotes the teamwork and unity within the group that will transfer very well into the workplace.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

What information the skills I've learnt on this course I feel I'll be more confident to be able to support residents better.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I've been taught an incredible amount of new skills I can take with me on my journey in care I am thankful for this opportunity.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

This training is making me do my job more confidently and more effectively.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will make me do my job effectively.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Yes it is going to change the way I work and my practice.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

More confident in supporting out in the public. Behaviour escalation chart. Post incident report helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Behaviour chart very useful. Lalemand Red Behaviour Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confident now refreshing in NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make me more confident when working with challenging people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will make me more aware of the steps, protocols and policies and only use RPI as a final step aster all avenues have been tried first.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to change my working by practicing on a daily basis with clients and staff

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Team work, communicate more with staff team and service user

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I want to work more around developing green behaviours for our service users

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to spot the triggers easier and how to use self protection skills

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Provide support to the team Enable safe working practices/protect themselves

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Looking for triggers, dealing with situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course will enable me to support staff and service users in difficult situations i.e being grabbed. Better understanding of triggers and ways to prevent escalation

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Use skills taught today and implement in practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To work together as a team and support our service users more effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will give me confidence in situations in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

My team need to undergo it so I will ensure all gain the skills. I will revisit paperwork to implement strategies. I will implement actions in team meetings I will use all approaches daily

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Give me the confidence in the workplace and around my colleagues.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am able to support my service users with more understanding of behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I've learnt how to support service users better.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident and knowing that I am working in a safe way within our policies and procedures.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I am confident in dealing with aggressive and challenging behaviours I also feel safe that my skills learnt will be effective in my future handling.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It makes me understand well what is challenging behaviour and I've learnt how to support service users and how to deal with it.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I am more confident when working closely with agitated residence. I understand how my role can be used to prevent people entering the red scale and how necessary is of being aware of stress factors. I feel confident in applying my knowledge and understanding in how our current ways of working can be improved.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To help those to manage behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will make me more aware of how to handle difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will be able to accomplish my work with minimum or no physical interventions. I'll be able to ensure my service user's behaviour does not go to worse. I will be able to intervene and earlier stage or possible time.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It affect my working practice in a positive way as I can use all I've learnt in a day to day scenario which will come about in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will help me to be more secure and comfortable with managing behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This knowledge will help my working practice and my workplace safe also has made me more confident in dangerous situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Was pleased that the training today. It could have been used if someone was in a wheelchair.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I have learnt quite a deal, to bring back into my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This will help me how to manage behaviour for those who I am helping.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Has made me more aware service users behaviours and how to support the staff to do the same excellent information.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will now be more aware of the way clients behaviour and why.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Made me really think more about how someone behaves and why they do it and also see things before they get out of hand.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To put the Lalemand scales into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This will inform my new risk assessments and staff will also be able to make use of the new model and re-sources will now be able to access with greater ease.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Mentioned the importance of teamwork when doing RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training was very interesting and very useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Really enjoyed the training can see that this training has been delivered with passion also lots of information is been really useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very useful and very interesting.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I'll be more aware of potential harm towards me and how to deal with it using the appropriate methods and also how to stop it happening. Handout provided was excellent.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I'll be more aware of aggressive challenges.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Use within workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am certain now a few of us have had professional training performing restrictive interventions will be much better performed if and when needed. I personally feel more confident when working at Broadlands on my own or with the team. I am sure that our two days training will grow and help to train other staff members.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 & Level 3 Re-certification - Click here for course details

If the new starters train with Emma and the rest of our team to ensure that we all work together. I feel confident to do all the moves now. Excellent trainer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 & Level 3 Re-certification - Click here for course details

I found that this training helped me and perfected my technique.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 & Level 3 Re-certification - Click here for course details

This has helped me understand that I can help. Defo recommend Emma.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 & Level 3 Re-certification - Click here for course details

Recommend that Emma completes all training throughout the group to maintain consistency. Excellent trainer, very informative. I have left the training feeling confident in myself and the team. Emma is an excellent trainer and promotes confidence in NAPPI

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 & Level 3 Re-certification - Click here for course details

I feel more confident, I know exactly how to make myself useful during an incident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 & Level 3 Re-certification - Click here for course details

Be more wary of deprivation of liberty am I working wise and how to apply and not to apply when required.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Better understanding.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More aware of the triangle! TRIAD

Autism Awareness - Half-day Workshop - Click here for course details

Think about behaviours and look at them with a different angle.

Autism Awareness - Half-day Workshop - Click here for course details

Compentant and engaging delivery and knowledgeable tutor.

Autism Awareness - Half-day Workshop - Click here for course details

Better understanding.

Autism Awareness - Half-day Workshop - Click here for course details

Take knowledge to work.

Autism Awareness - Half-day Workshop - Click here for course details

Thank you.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Understand DOLS better

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Court of protection for under 18s.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More knowledge of DOLS

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More aware of deprivation liberty concerning specific service users.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Discuss with my manager about deprivation of liberty is in place in my home.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Having done this training before I realise now that this training is implied in every day working practice. I would like to refresh and have more knowledge around the paperwork element.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Have learnt more about MCA and DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

The course has been useful and very relevant to the older adult setting. It has also covered important factors to consider when using restrictive practices and physical restraint.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It helps you understand all the safe ways to keep the service user/staff safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel I have gained knowledge I never knew about, and would recommend to anyone.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Make practice more safer, sticking to guidelines, policies and procedures.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Be happy to apply an RPI. Treating the service users as an individual, talking with them effectively, how to gauge their co-operation.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The thing I have learned will help me stay safe with the resident. Well done Jay.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I'm new to care, so I feel all knowledge was needed to help me. Hopefully making me a good carer in the future. This will also help me with looking after my mom, with dementia. Thanks.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

NAPPI works - was useful training that will benefit Ringstead. Thank you.

Level 3 - Service user Specific Skill - Click here for course details

Safe and effective way of supporting specific service users during head banging, and in confined areas, with a technique that will not escalate the behaviour.

Level 3 - Service user Specific Skill - Click here for course details

This training will support me to carry out tasks required I feel confident to apply. I have enjoyed and learned a lot from this training I feel I would benefit more from this physical training.

Level 3 - Service user Specific Skill - Click here for course details

This bespoke training is invaluable to staff, which will support the individual remain safe. Thoroughly enjoyed learning the new skills, and the trainer was excellent in terms of bespoke specific.

Level 3 - Service user Specific Skill - Click here for course details

Know skills that I didn't, and will be able to put in to practice on individuals requiring this technique to calm situations.

Level 3 - Service user Specific Skill - Click here for course details

Great trainer, very confident. This will help with certain behaviour circumstances at work.

Level 3 - Service user Specific Skill - Click here for course details

Brilliant trainer and we showed how to protect myself as well as service users. I feel very happy with what I have learnt and use within job role when needed.

Level 3 - Service user Specific Skill - Click here for course details

I will be able to keep myself and others safe using techniques taught.

Level 3 - Service user Specific Skill - Click here for course details

It was useful working with staff and sharing concerns.

Level 3 - Service user Specific Skill - Click here for course details

It will help us to work as a team to manage challenging behaviour safely and securely.

Level 3 - Service user Specific Skill - Click here for course details

Useful to know this technique to enable me to support my service user.

Level 3 - Service user Specific Skill - Click here for course details

So I can support a service user effectively and without any harm.

Level 3 - Service user Specific Skill - Click here for course details

I think this will give me more confidence and help service users effectively during self harm.

Level 3 - Service user Specific Skill - Click here for course details

It will help as the techniques learnt have showed that this type of skill is non-intrusive to service users but still affective.

Level 3 - Service user Specific Skill - Click here for course details

Have more confidence using the techniques with the service user, when practising with fellow colleagues.

Level 3 - Service user Specific Skill - Click here for course details

To be able to support my individual more effectively using skills learnt today when challenging behaviour is being displayed.

Level 3 - Service user Specific Skill - Click here for course details

I feel that I will be able to support both staff and trainers with these skills to carry the aims of Avens to support in a wholly non abusive way. Great training.

Level 3 - Service user Specific Skill - Click here for course details

Help me to be able to get out of any unwanted situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will give me an opportunity to understand service users better and how better to react.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Being able to approach a service user correctly, know how to protect self and safely remove.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Knowing what to do in this situation. Learn a lot more about this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Emma explained and answered all aspects of the course and is a brilliant trainer. The course will make me more confident in my job to resolve situations and conflicts.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Ensure all relevant paperwork is in place and utilised to safely support all parties. Incorporate skills into staff team meetings.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I now know I can protect myself while not causing harm.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will have a better understanding of dealing with arising situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It was very relevant to the service who I am the team support, some useful skills and techniques. Will be more confident

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

How to support my s/u will full confidence. The understanding of SMART

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Keep everyone safe. More knowledge on the client. How to calm the situation

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will improve my understanding of different circumstances and I know what I should do

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will feel confident going through into situations involving residents with challenging behaviours and knew how to deal with it effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Using the Green Behaviour Scale to better structure the activities programme we have here, to make it better for the residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Helps us to understand better the red, amber, green scales, also to feel more confident in my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Confident in my job role because the training was executed brilliantly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

More understanding of working techniques to put into place. More aware of change in behaviour. To be more vigilant.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Will make me more observant and listen.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Safer practice. Use the behaviour scale more and know when to use physical interventions.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Confidence in de-escalating incidents before physical intervention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

It helps us to understand each other, and helped me on how to communicate with other people when you are in a situation that has escalated very quickly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Make me more confident in my job role. I will think a little more before approaching an incident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Use the behaviour scale and when to use physical intervention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

To be more aware of triggers and negative and positive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Give me more confidence when ever I need to use the skills I learnt today.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have never done this course before but now I have done it I feel a lot safer in my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I know how to safely look after myself and my service user. I feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course has given me the confidence to carry out my role to the best of my ability and feel comfortable to do so.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has refreshed me in my work place, I feel like it has made me feel safe for me and my residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Its refreshed my knowledge and I feel confident and able to carry out if needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Know how to use skills effectively and safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Gave me more confidence and refreshed me in my job role. I really enjoyed Emma as a coach she made me feel safer in my job, explained and showed us great.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel confident if I need to use any of the techniques and feel I can keep myself and others safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me deal with challenging situations better and with more confidence

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will feel more comfortable in a difficult situation and know how to handle it better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Good refresher remembering how to use skills safely and effectively if needed

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It gave me the skills in a lease to deal with physical and psychological intervention.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident to be able to approach and handle patients that may become agitated, confused and disruptive.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More knowledge around the mental capacity act and deprivation of liberty would be useful. Understanding the views of the service users.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Need to see the person rather than the task. Learnt that subtle changes can make quality of life improves. Physical techniques simple yet affective.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt a lot from this training and I had with my knowledge regarding approaches and how to approach the residents especially with dementia and how I can support it.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learn how to read people when angry. Course is very good leanrt how to deal with different situations from being in bed to chair or standing. Need more staff in order to carry out this training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt how to protect myself and protect the residents. Learnt the different stages of behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Seeing things in a different perspective and learning how they help my service users when they need it most. Learned about the hand release. Using different types of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has made me more aware of the primary agitation signs to look for. A well organised training. Break away technique was interesting and useful. The training was invaluable with our care, but I feel not enough staff are trained to use these skills and we do not have enough staff to use the skills. Management should attend this course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will think about the time i give residents before each task, to hopefully take on board what has been said to them and asked of them.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Great training session, however i feel management would also benefit from the course in regards to the behaviours that may be presented, and residents that present difficult behaviours whilst head management will be in the home. Again for higher management and owners to understand the impact they have on ones behaviour (residents and family). I perosnally loved the psychological aspects but would not feel comfortable to use RPI, after working here 11 years, I don't feel I would have to or have ever had to use it. Management to understand for this to be . MORE STAFF ALLOCATED TO THE UNITS. Emily was great

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Safe ways to protect yourself. Understanding behaviours. It's good.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Support staff with difficult behaviour of residents, able to defend myself from any residents attacking myself or colleagues. Every part of the course has been gret a pleasure to learn. Real eye opener, I believe will not be using most restraints shown. A very good course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Good training thats relevant to customers needs

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Better understanding of certain aspects of RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Having done it before it is a nice refresher.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Enable me to be a better support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

As I am new to my job I feel confident I can handle any situation. Plus Andy was great!!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will help me to be more confident with the possible RPI's used within work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It refreshed me on what I have already learnt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will apply it to my work when necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This will enable me to support CT and understand how the team cope from a Clinical perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Stay in the Box. Reminders. Relevance. Help others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

As a new starter it will enable me to work with more people in a more varied environment. Great confidence booster!!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to become a better support worker and help me to better support others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be a better support! Stay inside the box, stay safe, Ensure Chris has a better life!!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Help me to continue to support to the best of my abilities.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will keep me safe and within the law.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Although the course is designed for children and young people it is useful for working with adults. My new learning will support my work in all areas

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Reflection on person centred approaches for the individuals I work with Knowing when to take a step back Using PBS within supervision to help with reflection in understanding and developing strategies when working with indivuduals

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Thinking about the importance of promoting positive things in peoples lives using PBS.

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

I have a better understanding of mental health issues, stress factors. I will use the PBS model I think it is a great tool to use

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Have a more positive attitude

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

It has give me new information and promoted my reflection on existing practice and considerations to what skills would be beneficial to improve my practice. It has also provided an excellent model for support plans

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Recognising behaviours and at what stage it is and what the message means

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Awareness and importance of personal safety to complete individual risk assessments. To complete PBS model with Young Person and use as grading for their individual need. Lots of food for thought! Excellent training. Thank you

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

I work with parents and children with mental health. This has clarified I do the right thing. The positive behaviour support model is fantastic I can see me using this with children and parents

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

I will use the Lalemand Red behaviour scales.

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

It is a clear way of identifying triggers and implementing an appropriate plan of support. It will make me more aware of how to improve opportunities in the key life enhancing areas

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

As I am admin/reception I will be more aware of how people/young people present whilst at work, i.e how they are in themselves and perhaps forewarn project worker/manager as to how that particular person seems on that day, particularly if they have presented difficult/dangerous in the past so we can manage more effectively.

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Loved the red behaviour scale the different factors, how to recognise behaviours at different levels, how to learn from mistakes that you make. Understanding stress factors and to identify stress factors

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Refocus some of my group practice. As a team it will give u a shared language to talk about incidents. I will be more aware of being 100% attentive.

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Strengthened my knowledge in this area and gave me new ideas to try. Increased my confidence to use skills I have and reinforced my positive practice. All good, enjoyed course. Gave me lots to consider, I will be checking out the website and keeping my workbook handy. Thank You Emma

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Use model to reflect on language and practice with individuals and tedam. Provide a good framework/structure to reflect back on behaviours/incidents

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Will use the green unit with parents/families and the whole strategies with some of our service users. Will help to improve my ability to work openly and fairly with service users/families ffrom my service

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Look at my LGBT group and match what we do in relation to green behaviour scale of I belong, I can and lifes good and to develop a programme to meet these.

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

Help manage challenging behaviours and support our hosts to have the skills to manage behaviours in a more positive way by encouraging the green, amber and red in training/support groups

Blended Mental Health Awareness & PBS training - 3 hours (MH) & 6 hours (PBS) - Click here for course details

This course has significantly change my orientation it will enable me to provide better one-to-one support for my patients in an affective manner the skills required will enhance my performance.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Just brilliant and will help me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Daily basis thank you has changed the way I will approach in gauge the people I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

New approach. Different perspective. Safer practices. Prevention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

We can now manage challenging behaviour safely and affectively! And with confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

We will develop a red behaviour scale is for all of our patients he is also given me a greater understanding of the escalation of patients on how to reduce escalation at an earlier stage.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I am going to put this into practice this has changed my ways of managing behaviour and minimise them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This course has taught me a lot and made me think about how we do things. I will definitely be using this in my working practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This training will help me to support my patients in the post to Safeway which will enhance the quality of care that I and fellow staff will deliver to our patients.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will be able to take all my knowledge and information back to my work environment to be able to protect myself and also think about safety for the residents. I have learnt new skills I can take back some of the colleagues to implement.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Improve teamwork by having a structured approach. Give individuals plans for our patients. Give staff confidence. Work together. Effective practice for maintaining relationships. A whole new motivation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Red behaviour scale, use it to deescalate a situation. enjoyed this course and will now know what tp look out for.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Stay in the box, grab release, levels of resistance, thoroughly enjoyed, more physical than expected, but still good.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Control the situation, SMART. Learning how to do the x shield and grab release, learning about breathing.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

X shield and grab. I have more confidence in my work.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has given me more knowledge from the physical types of SMART and what signs to look for. I have gained further knowledge plus learning about red and green behavior and different levels of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Being more confident around residents that can be aggressive towards you. understanding residents that have dementia. About behaviour scales of the residents, what can trigger residents off. And just an overall understanding of how residents might be feeling.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me to work more better and it will help me in the future to be my new challenges thank you.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

By keeping both residents and staff safe.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Depend on the resident independently would like to manage I have this course every 12 months I found this relevant to the needs of the residents is give me more awareness.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It is going to change my working practice because I've learnt more behavioural techniques I will be thinking a lot more about how to make it easier for the resident and myself in every day care.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I have learnt many new skills which will help me a lot during my working career. I have a different approach to certain tasks and will think more about the individual rather than being task orientated.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I have loved best practice when it can be used and in the workplace I have reevaluated my position at work understanding the reasons that I care for.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

To give care to the client safer for them and for the carers.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Will be able to practice this in the future and will help my ladies and gentlemen.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

New techniques and approaches a lot more positive.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Will improve my techniques with the workplace and work people.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

As a manager I can see The confidence and enthusiasm this course is given the staff has also inspired them I feel that this will give them more person centred approaches and also help the staff with the residents.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It is really help me and the course was very good. Thank you it was very important for me to have this training.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

To take more time in understanding why certain behaviours occur and to listen more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will greatly impact the support for this person supported. Provides knowledge and understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I now know how to protect myself and the service user. When to see when the service user is getting agitated. Understanding the stages leading up to aggression.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will benefit me greatly being a new support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To make things more positive.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Very much so. Make me understand how to work together.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Feel more confident and have a better understanding of a person.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Take what I have learnt into the workplace and use it regularly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be more aware of how my behaviour I'm presence can influence others emotional state and situations. Also to look behind the physical and emotional happenings why and how.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will enable me to be more confident and professional.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It is give me more ability to put the new skills into practice. A good knowledge and understanding of what I can do to help and how to make the workplace a much better place for the service users.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will make me sure that I work safely and correctly.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Confidence in dealing with residents whose behaviour challenges also add in confidence which makes a difference to the residents and a better teamwork.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I feel that I have a deeper understanding of people how to how my approach affects them. I will definitely be more mindful of my body language and the other people and residents.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It is going to make a big difference in my job on a day-to-day basis and will help the people I look after as well. I enjoyed learning the smart way and my confidence is great now I have learned these new skills.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I am more positive very good training.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I feel more confident working with challenging individuals and how to care for them in a safe way.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Knowing that staff are confident to carry out RPI. The behaviour scale was really useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Yes it will make me understand the service user a lot more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This has given me confidence in what I do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has refreshed my memory and NAPPI skills. I enjoyed to see the pubs model and will incorporate this into working practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

give me confidence to apply all the skills learned.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Gives more understanding on the model of behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Knowledge and understanding of correct working. I found the PBS model really informative.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

PBS model was very interesting and taught me a lot. It showed me how to look at things differently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Understand the service users more. I found the pbs really helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Aids us to comply with guidelines, legislation. Better working practices. Competent confident staff. Allows staff to know when to document behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will use these techniques in day to day situations/ It may not be frequently but I will have the confidence to use them especially the 2 person moving.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Although I do not support service users anymore on a daily basis, I feel I would be able to cover staff if required and be able to perform the skills we have been shown today.

Level 3 - Service user Specific Skill - Click here for course details

To support a service user to have a better level of safe support whilst displaying behaviour.

Level 3 - Service user Specific Skill - Click here for course details

What I found most affective is using the key terms whilst in hold, clever and good refocusing. Also learning a new way to support someone safely for both her and me.

Level 3 - Service user Specific Skill - Click here for course details

I will now feel and be more knowledgeable and aware of how and when we could implement RPI. I will feel confident in implementing this. Thank you.

Level 3 - Service user Specific Skill - Click here for course details

Learning the new technique will be very beneficial within the team group. Training was very well presented and informative.

Level 3 - Service user Specific Skill - Click here for course details

Made me more aware of working methods

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More confidence

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Fantastic thank you

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

I now have a better understanding of MCA and DOLS. I will be much more confident in applying for a DOLS application.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

I think it will really change the way we work. I feel more confident now in my knowledge and I am really appreciative that I was invited. Thank you Tony!

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

I feel like I now have a much better and clearer understanding about MCA and DOLS and now have the knowledge to identify potential situations. I now feel I have a lot more confidence in this area.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

I am going to reassess a client of mine due to what I have learnt today I have learnt so much.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

I will have a greater understanding of both mental capacity act and the deprivation of liberty safeguard's. I feel more confident when completing risk assessments in this field and protected when discussing capacity for the use of bedrails etc.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

I will be more vigilant when completing care plans and more confident with the DOLS process.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

More understanding of how MCA/DOLS works and to relate to my job role

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Make sure everything is done correctly

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

All dols need to be checked and make sure everything is followed corrrectly

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Gave me more confidence with incidents, also was great to bond with colleagues for a few days.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will feel so much more confident in my role as a support worker. I found the whole experience really useful, especially the red behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Built my confidence on how to look after service users in the right and correct way. Absolutely brilliant.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Being able to assess/observe/prevent a situation from arising. Being able to protect self and others when necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will watch other staff to how they do things to what I learnt and try to correct them, most one I will use is the side hug.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make me more confident when in a difficult situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel confident going in to the package. I have learned more positive thing about him than all the negative.

Service Specific Training - NAPPI Level 1 - Click here for course details

I have learned more information positive about the service user I will be caring for now and to see how these positive behaviours will help me.

Service Specific Training - NAPPI Level 1 - Click here for course details

The course identified many points and concerns that require attention and some detailed processes to address them.

Service Specific Training - NAPPI Level 1 - Click here for course details

It'll help me to recognise triggers etc in the workplace and client.

Service Specific Training - NAPPI Level 1 - Click here for course details

Increased reflection and empathy towards our residence. Possible use the red and green behaviour scale was more effectively to involve the residence in actually identifying their stress factors and their behaviours that they display.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More understanding of how to deal with potentially difficult situations, will also help me to reassess our whole organisations approach the behaviour scale Will be great for new people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It is a timely fresher for me, as the team strive to be an outstanding provider and this helps us on our journey.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The importance of maintaining a caring community, the needs of the person to feel productive and to ensure that the residents have access to high-quality relaxation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It confirms things and practices we already undertake are good and is also shed more interesting the light on our work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me re-assess how I can support residents to improve quality of life and is also help me gain greater understanding of issues that the residents may face and feel.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will help as the learning has increased my knowledge and understanding of the causes and reasons why I behave people become challenging and this knowledge will help me to respond more sympathetically and skilfully.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me to think about different ways to support residents to move forward and live their lives to the full.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will have more confidence in approaches and dealing with tricky circumstances.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A lot more confidents to handle resident with behavioural issues safely. Thank you, looking forward to the next level.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Help me in the future to do my job well and safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

We have a lot more understanding on ways we can deliver safe and effective care which will benefit the residents as well as staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Going to make it safer and easier to deliver care, have the best interest of our residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confidence in dealing with challenging behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Both myself and residents will fair better at times when the training I have learnt today needs to be put in place causing less stress and possible injuries to all parties.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

learning the knowledge will help when necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very effective and brilliant new techniques and best ways to deal with challenges.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am very happy with this course.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

What I have learnt today will help me.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It will change a lot with my working practice.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

This has encouraged every aspect of what to do and how to do it at the right time.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has given me encouragement to develop myself in the workplace.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It will improve my support given at work.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It has given me further understanding of the mental capacity act and understanding of why this is in place.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have broadened my knowledge and made me understand how to manage and support the service users more effectively.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Has made me think differently.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

The trainer was very interesting.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I am confident to carry out my work with the MCA.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I am more aware of the decisions made in relation to our residents.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Have more awareness and will be able to detect when DOLS is needed and if the person has capacity.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Helped me understand more about MCA

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Learnt more today so I can more forward in my role/job.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I have learnt a lot about MCA

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I will use the techniques shown and the behaviour scales.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Approach students and the work places I work within with much more personal confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be more aware of certain situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Use the de-escalation techniques, use the x-shield and grab release in my practice if needed. Thank You !!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The language I use regarding behaviours and the release/protect strategies.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have become a better health care assistant after learning all I have today. I have a better understanding especially the self protection skills. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More detailed Care Plans. Arrange more training in this area for other staff members. Recognising triggers. How to deescalate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident in my job after this training. The physical training would help. Thankyou.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Safety , more aware of others peoples actions and my own.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Been very constructive.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Better understanding or deescalating situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Gained a better understanding of why residents may behave in a certain way and how I could refocus.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The plans in place. Understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Greater understanding of what triggers individuals' behaviour. Able to see individuals change in behaviour increased confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Physical SMART and x-shield. Helps me to work with the teams in a person centred way as course identified all pre-assessments needed before the need to place hands on the residents.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

SMART. Safely using physical intervention within a safe environment. I do feel like the SMART element was well taught and got a lot from it. Very good.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

Physical SMART. X Shield. I thought the course was good, knowing how to read people.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

SMART physical and psychological. Found course good especially thinking about psychological factors.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

I have learnt how to take control if someone tries to hit or kick. I would like to learn more also seated skills.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

Identifying essential care. course was interesting and helpful in understanding of how to approach and deliver care to resistive residents without causing pain or distress.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

x shield. It would help me on how to protect the residents and yourself so that you wouldn't hurt the resident or yourself.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

The course will surely help me to deliver a good safe care for me and the resident.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

x shield was very informative in protecting yourself in a vulnerable situation. Knowing the triangle is also very informative in reading body language.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

The five levels of resistance. Have been made more aware of options and process of RPI, or making the decision to use RPI in a responsible way.

Reducing Resistance to Essential Care - Two-day workshop - Click here for course details

Identify life enhancing areas and ensuring they are in place Lalemand scale

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Consolidate techniques and encourage more working in green areas.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Using Lalemand scales to support planning

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More on SMART Emma is super enthusiastic thanks a lot!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Positive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Learning more about balancing fexibility with prescription

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Encourage staff to evidence their green behaviour support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Use of green lalemand behaviour scale to encourage positive approach and use of RPIs when appropriate and necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will think more creatively about ways to take my YPs green activities into new areas and thereby move them across the scale and enhance their choices

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I now have the understanding of the red behaviour scale and how to group different behaviour. But also have an idea on how to respond to the behaviour. Also learning new restricitive skills and being able to put them into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Understanding of key life enhancers (Green scale). How to safely enforce restraint if needed

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To recognise and build on the persons strategies more which we have always tried to do as a school for the young people we are supporting. The training has given me lots of new ideas in which to support one particular student I am going to be working with. Thanks

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Give me more confidence in putting the skills into practice when necessary

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It is always good to have refreshers

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

More confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

Refreshed the techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

Can apply the techniques correctly and confidently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It has refreshed me in NAPPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It has given me confidence that I know what to do if a situation arises.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

I will be more confident dealing with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I have learnt that there is so much more in depth thinking and planning when looking at the traffic light system and how sometimes the basics are overlooked.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

How to protect myself when dealing with situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Dealing with situations has made me more confident with training that I have recieved over the last 2 days.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This training will give me the confidence to handling certain situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Has made me feel more confident. Has made me brush up on skills that had got rusty. Has re-affirmed my good areas of practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This training has given me confidence about dealing with difficult situations. Has refreshed my skills which I needed doing as I dont use them much.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Protect myself and the service users from harm and has given me confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Given me the skills to be able to support individuals whilst in dangerous presentation, more thought into primary prevention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel more confident and a very interesting course, also the primary prevention was good and positive.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It gives me more confidence and will help me in my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More awareness. More effective. Keep updated.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will help improve the standard of care by reducing the rate of injury.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

The training as improved my working attitude to the service users

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshes the training we have completed. Builds confidence on how to deal with behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Day to day practice and team meetings to refresh. Introduce the behaviour scales into the service user care plan - can you please email these to me

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Introduce the behaviour scale into the service

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Has refreshed me to be confident if needed

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will keep myself and the people I support safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will feel confident in my workplace

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It gives me more information about things

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Putting everything I have learnt into practice correctly.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

More comfortable knowing when assessment or DOLS should be undertaken and who is responsible.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

Improved my knowledge and improved my working knowledge.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

Will use this on a day to day basis and have become a lot more confident.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

Knowing who is responsible for DOLS and increased on both subjects.

Mental Capacity Act & DoLS Awareness - One-day Workshop - Click here for course details

More confident.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Will make me more aware about epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

More aware of types of seizures.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has added to my knowledge and confidence.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Helped me understand epilepsy, before, during and after. Different types of seizures.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Give me more knowledge on how to help if in any experience with people we support

Epilepsy Awareness - Half-day Workshop - Click here for course details

Refresher on understanding epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has made me feel more confident about working with people that have seizures.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It will improve practice and help keep everyone safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Knowing my legal boundaries in a challenging behaviour/situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Good refresher and remember some protect, hand, arm useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Would feel more confident in tackling challenging behaviour if it occurs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Working with challenging behaviour, can now put trained techniques to use.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has enhanced my confidence and it was very informative.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now know how to deal with tough situations at my workplace in the correct way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training will change my working practice because I have learned how to restrain. Show more TLC to service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The skills I have learned will help me work better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me to do my job properly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Knowing how to keep myself and service users safe if needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training will help me improve my service at my workplace. It will greatly help me to perform better in my role as a support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be able to approach service users when agitated.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

confidence with service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This will help me in day to day work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improve my work, confidence, resident and staff safety, how I can support and identify.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learned new skills, de-escalation. Refresher on all training. Safe practices.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learning what to look for as a trigger, pacing etc. Learning safe hold techniques and the types of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learning about SMART and recognising levels of behaviour. Learning different techniques and the types of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt to stop and listen, think and use new skills. I have learnt new techniques.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

enjoyed the Lalemand red worksheet. Greater depth in rationale as training. Some useful techniques for staff and resident safety.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learning the x-shield. Gauging resistance and levels of resistance.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to de-escalated a situation. How to comfortable protect myself. More confidence in delivering the techniques.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to use my shield. How to hold a resident without hurting them or myself. Understanding more about putting the resident first, feelings.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Lalemand red behaviour scale. Learnt good techniques to help me in my work.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learnt new things and new moves. More informative. Very informative.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt how much my role as a carer which it covers. Reasons and behaviours. I had a really good day learning holds and behaviours. today once again was a mixture of physical and psychological and once again was extremely interesting and helpful to my role.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will be able to fully participate in all techniques if necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

Learn how to work effectively with the service users and how to keep within the box.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

It will make me feel more confident and to support a attitude of safety at the house I run.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 Re-certification - Click here for course details

Always be one step ahead. Lots of positives to our job. Really enjoyed it one of the best courses done.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has helped me understand sundowning, also the getting out of a restraint moves. SMART has given me more of an understanding on how to de-escalate situations. Learnt about different techniques and how to do them safely, also about how the anatomy works. how to assess situations to enable a less aggressive outcome.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have myself learned how to work in a safer way for myself and my residents. This course has been good for me in every part of my job.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The course today a lot more learning for the job I do. Learning how to make work place safer place, for carers, residents. How to make carers and residents safe, less stress.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Gained new skills to make myself and others safer. All knowledge is good. Discovered new ways to enrich the life of the residents, also new ways to make myself, residents and others safer. |It has expanded my knowledge and given me extra confidence to further my care role.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Protecting myself with low impact, very easy techniques. A wider variety of observation of a person, keeping people safe. I have gained knowledge how to help to keep myself and others safe effectively.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Better practice with some relevant service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Better knowledge on how to deal with different situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Unsure as current service users aren't that challenging . However green scale is good.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Better understanding. I feel more confident with techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

A knowledge should I ever be in a situation when it is needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Gave me the knowledge. Refreshed techniques and understanding. Feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Have refreshed my confidence in doing NAPPI. Have learnt more options when dealing with anxiousness. Updated restraint techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed memory . How to keep yourself safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

This training will help me with different techniques and skill.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Will know how to protect myself and the service user in the right way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I know how to deal with the situation in a non abusive way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will take into account why the service user may be feeling the way they are more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Being aware of triggers and stopping situations before they escalate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A great deal how to protect myself, others and service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Recognising when service users are struggling and realising we can change a negative response.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will hopefully help me to understand service users and trigger factors more effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Think about the triggers for behaviours and prevent behaviours

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Assess situations easier and work better with service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

If I am faced with any behaviours that require NAPPI I will know how to approach the situation with confidence and succeed. Primary preventions brought to the forefront of what I do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Improved my confidence with working with service users if they become a danger all leading up to that point.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am now more knowledgeable about techniques to use and how to use them. Brilliant training Les.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More understanding.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

A better understanding of essential care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Building confidence that care delivered is safe for residents and staff.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This has given me more confidence for when I have to assist some of our more challenging behaviour residents and given me the confidence to know I will be delivering care more safely.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Reassurance that the holds we were using are correct and safe.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Make things safer, feel more confident carrying out personal care on resistive people.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel I can help residents safely when they are resistive to care that needs to be done.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Have a better understanding of how to manage negative behaviours safely.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Provide better care more safely for us and others.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Safer practice when supporting s/u with personal care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Dissecting the factors that lead to challenging behaviour. Lalemand Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Help create better working practice form my organisation. Clear staff vision to completely effectively manage behaviour. Very very helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will allow me to think more clearly when in the positions of stress that occur on a few of my different jobs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me be more useful and appropriate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has helped me in my thoughts on how to deal with different situations and good when thinking about reports.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Deescalate behaviour before it gets to a challenging level. Know how to react appropriately.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Just knowing what to do in situations is great

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will have more confidence when problems arise.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Be able to use this training efficiently in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I think I will stop and think about children's behaviour and why they are displaying it from a more informed perspective.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Deepened my observational skills relating to challenging behaviour. Early warning signs, stress factors. Clearer reporting on behaviour will suggest we use the Lalemand Red Behaviour Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Lalemand Red Behaviour Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make me more confident when using NAPPI techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I can feel more confident in a necessary RPI when it will be needed, or support better my colleagues.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will be able to apply the appropriate skills and training to the required situations. I will be better prepared when partaking in certain activities and paperwork.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Make me more confident when dealing with challenging situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help with teaching that I have learned how to use it in the right way. Also it will help on how to have good reports. To understand better the way we should approach the service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel more confident to work with service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make my work with service users safer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Using the skills which are useful to the service users with challenging behaviour when needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I think this training it was good to my working place because now I can feel more comfortable if some service users need. Also the skills they are very useful for me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I learnt how to manage and how to maintain different levels of specific situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training I have received will make me more observant and aware of possible triggers and has gave me some understanding on what to do if I am present during an epileptic seizure

Epilepsy Awareness - Half-day Workshop - Click here for course details

I now feel as though I know what to look out for, I would know what to do, I have learned the do's and dont's. I enjoyed it and feel more confident

Epilepsy Awareness - Half-day Workshop - Click here for course details

Learned different types of seizures, will know know the type when it happens, given me confidence at dealing with this

Epilepsy Awareness - Half-day Workshop - Click here for course details

Give confidence

Epilepsy Awareness - Half-day Workshop - Click here for course details

Help me understand what is happening

Epilepsy Awareness - Half-day Workshop - Click here for course details

More understanding of epilepsy. More confidence

Epilepsy Awareness - Half-day Workshop - Click here for course details

Given me a great look on how to deal with a service user.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I have a greater understanding of how to support our service user effectively if a seizure did occur.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It will help look for signs of seizures.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It is the knowledge to take and use in the workplace.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Working through behaviour scale I felt I could improve on completing the ABC charts, thinking of presenting behaviour and using language that was more descriptive of their behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be able to have more confidence supporting people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Understanding human behaviour from having good quality of life and areas that may make a person agitated.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will hep me if I should ever be in a situation. I now know how to correct, and the safe way to handle it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now know the skills to effectively deal with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has made me more aware of individuals and their needs. The physical refresher made me feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To feel safe when using RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

The procedure following the two person moving RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will know more knowledge and how to do the right form of restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Help me understand preventing situations to escalate.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Will help me to use different things with my service user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Make me more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Updated NAPPI recertification. How to understand different moves legally.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Learned about analysing a resident with SMART Principles. Makes the job a lot easier. Enjoyed the course very much.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It made me more aware and will use what I have learnt.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will give me a better understanding on what I can do to help de-escalate a situation.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I'd like to think I will be able to keep myself safer whilst I am working, as well ass providing safer and more comfortable care for my residents. However I do feel that we don't always have enough time to provide the learnt strategies during out working day. Thank you for your help Emily.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Enjoyed the training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I enjoyed the training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I enjoyed the course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has given me an insight how to protect myself and how to restrain a person safely.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More confident at skills. More informed about the job and how to maintain good working practices.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Everything. Enjoyed this course very much. Learnt so much and feel very confident that what I have learnt I can use in safe practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training is very useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It is useful to use when person is dangerous and destructive to others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has help me to overcome challenges which might come up while taking care of service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel it was useful to refresh the two person moving RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Was useful to refresh the two person moving RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Would change how I approach the residents and how I will better support them as individuals and not just tasks. The techniques I have learnt will give me confidence and effect me positively.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This will change the way I will work.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have more knowledge about de escalation and this with improve how I respond to situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have the knowledge and understanding to be able to use the techniques shown if faced with challenging behaviour that requires them. I also have a better insight to how the residents may feel.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Absolutely this is totally different from the old habits and I am very happy to apply this every time when working.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Ive learnt so new things with the NAPPI training and shown me new positive approaches. This course offered 100% of what I needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The knowledge I have gained that I will share with the rest of my staff.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident working alongside my team members and feel that they and myself are more confident when supporting residents with residents that suffer with Dementia and display behaviours that challenge.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This is very excellent training and I have learnt more ways to care for the residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Helped me understand different approaches for different people.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I understand and more learning this training has given me. NAPPI has given me confidence and knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

By making us aware how to approach residents in a professional manner.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Very happy with my experience, Ive learnt so much.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Be more aware in any situations

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

To make it more green.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

To be more aware and feel confident if any situation arose.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Be ale to effectively assess and resolve incidents in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I learnt a variety of techniques the course was very useful and unlike many other I have attended.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I liked signs of agitation/behaviour scale, what types of behaviour to look for, different levels of resistance and why they may resist. I will know how to avoid situations escalating and be more aware of how a situation could develop.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

X shield, learning new techniques, the third day was great as all skills were repeated throughout the day to remind us.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More aware of what could happen.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I now feel I can safely support who I work with.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Feel more comfortable with some of the more challenging residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will make it a much safer place to work and a better understanding for all the residents needs, without causing harm to myself or others.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has helped me realise that its the small things that can make the biggest difference.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have learnt so much from the course I felt at ease with Tony he made sure we understood it all and all our needs before moving onto the next task.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learnt how to hold safely

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has given me confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The course was interesting and learnt me a lot, I now no how to deal with with people with Dementia in a well mannered way all so leant how to restrain with causing harm.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has changed the way I think.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The behaviour scale, trigger points will be something I use most, all the restraints learnt and the mechanics of breathing. Everything taught was very useful and trainer made it very fun and made sure everyone understood and covered all job roles if any to be used.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have taken away the behaviour scale, types and levels of resistance. Everything that has been taught to us is very useful and helped me gain confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I really enjoyed the behaviour scale. learning different restraint techniques. I found this course useful to get a head start in starting as a care assistant.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

SmART and its contents, how to perform all show restraint man overs. I know. How to diffuse behaviour, resident safety and will implement these as necessary.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have really taken on board the x-shield, great training. The impact an inproper restraint hold has on a residents breathing. I can now effectively and accurately take part with NAPPI related situations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

SMART learning, team interaction, to be able to safely handle a challenging resident.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More confidence with DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Learnt ways to assess for capacity and have learnt more about DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Make sure our residents are not deprived of their liberty in day to day tasks which we may not realise.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More Confident.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

For me to be more confident and no about DOLS and document everything.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

More confident.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Understand more about what and why people have DOLS in place and what they are used for.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Documentation and more confidence using the functional testing and best interests.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Made me confident. The training will make me have a better understanding of what and when.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It has made me learn more and know what to do.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Taking everything Ive learnt into action and taking it very seriously.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I feel more confident in my ability to carry out assessments.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Being more confident. Language used when documenting best interest.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

At the beginning I told the trainer my needs a with regards to challenging behaviour that I would like to know how to deal with people who are upset I now know that I would use 100% attendance to deal with a person not attitute

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Support service users in a non abusive way

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learned skills that can be applied to my everyday work which will improve my quality of care and general workplace safety

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt lots and I will apply everything I learned today at work so I am really pleased with the training

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Made me more confident in working with adults

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make me understand how to protect myself and the students.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Confidence in coping with challenging behaviour . I have not used restraint in 22 years working with young people. I hope this continues, But...!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

reinforces good practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Calming skills. More confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Awareness and confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will make me have more confidence in my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will have more confidence and I feel I have learned more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me in becoming more confident when dealing with challenging behaviour in a non physical approach.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to manage challenging behaviour and how to recognise signs more and safe control of a situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

By recognising the triggers and applying the smart process before the situation escalates int physical outbursts

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learning to identify the trigger factors in my service users. Use the smart approach

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The learning I took is relating to the work which I do day to day and is really helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This course refreshed my memory. This is relevant in my work and how to support service users

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training will equip myself on finding out the trigger and understanding how best to resolve it before it gets out of hand. It will also help me to block any blows which is intended to come in my face before it gets there. It will also help me to be focused when out in the community.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will change a good practice as I learned smarty words. I also learned how to follow policies and procedure. The course has given me confidence to do my work without fear. It also gave me how to block dangerous situations when a service user is trying to approach me, how to defend myself

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

After taking part in this course, I will go into work with an even more open mind. It will change the way to support the service users in a positive way. I will work with more empathy and understanding of why and how a persons behaviour can/will change. Also I ave more knowledge of how to protect myself and others

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The learning will help me to understand the challenging behaviours of the service users I support. I have learned how to stay one step ahead, move one step at a time, attend 100%, how to refocus the attention and how to work together to bring a holistic support to help the service users to fulfil their potential positively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learned how I should keep it professional and to keep boundaries and how I should protect myself from close contact.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This training will help me to cover the needs of our service users better. I will be able to induct new carers and agency staff better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This learning will help to promote me to work in good practice in my job role as a support worker. Its changed me by having a good understanding of my job role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt a lot today and feel a lot more confident in dealing with service users and how to manage behaviours I will put into practice what I have learnt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

calming techniques. confidence with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Calming techniques. Confidence in my abilities in a calm or dangerous situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will help with certain clients.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Calming techniques. Generating cooperation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improvement to my professional practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Being more aware of the safe techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence, is what I take away. More understanding of DOLS requirement. Promote the challenges of outdated systems.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Really enjoyed the course, revisiting old skills. Takeaway SMART, Amber -the triggers, Red -to de-escalate before get here.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I've learnt how behaviour can change (red behaviour chart) I've learnt signs of behaviour and understanding of RPI. Overall I have really enjoyed the course I'm just new to care and feel like I have learnt a lot over these 3 days.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Sel protection skills, gauging people's moods - how to deal with aggression, how to safely engage with people, support challenging behaviour. The course is very informative and extremely well presented.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Self protection skills were very good, understanding essential and non essential care. I enjoyed the practical could do with information written down.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

SMART - informative. Identifiying essential care interesting. Enjoyed the course, the main lesson I have learnt is how to better interact with service users.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Behaviour charts, self protection skill. I have enjoyed everything relevant and useful. Found the whole course enjoyable and relevant to my job. Thanks.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Red behaviour scale will be one thing I will take away with me, DOLS, much more understanding. found it all useful to my work. All useful to my work and will effectively use in my wrk where appropriate.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

SMART, all relevant to my work. I've learnt so much in the 3 days brilliant, thanks Emily.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Others protection, SMART. I find all of it interesting ad helpful for work. I have enjoyed all of this course and it will help myself and others in my work role.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

SMART, RPI, better understanding, enjoyed all of it. I found the course useful and will be able to use the knowledge in my practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Diffusion techniques, enjoyed all of it.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Feel safe in my workplace and will help others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Improve safety and more confidence dealing with incidents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

More confidence when working and dealing with incidents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It has refreshed on the physical skills and made me more confident in them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Was useful to refresh Amber and Green Behaviour Scales.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Was useful to refresh Amber and Green Behaviour Scales.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It refreshed my skills brilliantly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It's made me more confident in different holds and made me feel safer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It's helped me do things.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Help keep me safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Help keep me safe. Good practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I can now apply the skills I have learned to my job if necessary

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Apply the skills and knowledge learnt to my work environment

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Discuss psychological approaches with team. I will think more about my body posture

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Helps me to deal with customer in the right manner and follow guidelines properly. Now I understand what I can do from what I cannot do. I would recommend this course to others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

SMART techniques help to stay one step ahead and be more proactive to help give clients more activities and involvement so gain beneficial care, having needs met and spend less time in red zone.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will go back to my work place and ensure I attend 100% to all service users. I will take the knowledge learned to use de-escalation as much as possible.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Use safe practices. Think about triggers and how to avoid them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Use techniques, after risk assessing the young persons behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Will help to manage the right way to work in different situations and given me extra knowledge and gained a different way of managing behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

To upskill myself in relation to safe techniques to support a person displaying behaviours that challenge, as a safeguarding trainer very important I know best practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

The most important thing that I have learnt is the way I can know my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Report writing key words. Keep myself, staff and service users safe (legally and physically) How to do grabs and holds properly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The primary prevention and the whole chart. How to write an incident report/broke it down.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Make me feel more comfortable at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Make me feel more comfortable at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will come in useful if any of the occurrences happened while I was working.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Make me feel more confident at work. It was very engaging and I feel I would always remember information provided.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will now be able to put into practice all that I have learnt if and when necessary.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has made me feel more confident and knowledgeable in what I can do to protect and others. Everything. Thanks Les

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Was my first NAPPI training and I learnt a lot of things. The trainer was awesome.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Have more knowledge and understanding of NAPPI and help me if a situation arises.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will allow me to work safely and confidently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I'm more confident about the areas covers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will make me think about each and every situation. It has built my confidence on how to keep myself, service users and others safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel I enjoyed the course and can use the morning stuff towards distraction and refocusing a service user's behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

After taking this learning course I feel as if I now have more confidence to carry out everyday tasks.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Enables you to understand why issues arise and how to diffuse situations before they escalate.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has made my confidence better. I have learnt how to assist someone who is resistive and also how to change my approach to get a positive outcome.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Give us more confidence to go for good practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Hoping to use the knowledge I have learnt and sharing it to make a safer environment.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

By adding an informative structure to frame my practise on a daily basis. A better understanding of keeping myself and others safe. More confidence and being able to diffuse and refocus a situation.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has given me the confidence to carry out my role efficiently and to understand from the residents point of view.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This course has given me more confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This course has increased my confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel confident in correcting staff if I feel they are not doing the skill correctly, I feel I will be able to support staff

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Using different techniques and strategies, seeing challenging situations in a different way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Will help keep me safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

How to handle tricky situations with residents using lots of techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

A major understanding of abuse.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will be mindful of the different types of abuse.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Carry body map and policy in car as I work outside and peoples homes.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

More aware of different types of abuse and the signs to be aware of for these types of abuse. Greater understanding of intentional and unintentional abuse.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will be more aware of my environment and language used.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will take more care of how I deal with clients and also have a better awareness of signs of abuse so will keep this in mind when dealing with vulnerable people.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will look up my employers safeguarding policy.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I know signs to look out for.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

How to administer safe actions in certain instances where a resident may become physically agressive. different types of restraint and resistance levels, how to administer RPI. I loved the course and thought Emily was a great trainer. All skills were demonstrated clearly and concisely and any questions/queries were answered with no problems.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Taking away knowledge of behaviour scale. Gained new knowledge on RPI. I enjoyed learning new skills about how to manage things more affective.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to admin RPI, very useful. How to keep safe, different types of restraint. Had a lovely 3 days of training by Emily, learnt a lot.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Behaviour skills, more confidence nice. Learning new skills, RPI skills and new ways to approach. Services users. Emily the trainer was excellent person friendly and made feel comfortable and not useless in some of the training as I couldn't do it because of health issues. The training was interesting and enjoyed the experience. I go away more confident. Thank you Emily.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I enjoyed learning the responses to aggressive behaviour that keep myself and the service users safe. It was interesting to learn about how to safely restrain. I would recommend this course to all of my colleagues.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Improve my knowledge with supporting staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Make it safer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Contribute positively to my confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Be more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Gain confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

To be more confident and know the correct ways to hold and release self from holds.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Happy to know we are now able to care for service users in a safe and least restrictive manner.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Psychological modules will help me see things from a service users point of view.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learning this will help me and team under the circumstances, found the two person arm hold best. Trainer was very good and knowledgeable about his work.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Enjoyed working with the team. More confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More ideas how to do things better and training to do things better and to make me more confident.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning will help me and my team members if you have to use the skills if needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

These skills will help me within my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will make me feel more confident when assessing residents in there daily duties. Employed by the group we were in.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I learnt to use it in a care. How to keep people safe and staff. The physical bit of the care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To have confidence in conducting legal restraint in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The course has given me the skills to ensure that I am able to offer essential care when a resident needs it.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Gained skills on managing the vulnerable adults with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

All what was learnt within the 3 days I will put into practice.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This course will help carry out essential care

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has taught me to protect myself in case of a challenging situation with the service users and has increased my confidence,

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The last 3 days has really made me understand more about the residents. To also ensure quality for all.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

In the last 3 days of this course I have learnt a lot.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I understand how to support people and I enjoyed the training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will change my working practice with the knowledge and skills I have learnt.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This training has made me understand more about how to manage behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning I have undertaken has enabled me to support my residents with both behaviour and dignity and confidence.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This course help me improve my working practice. I learn more about challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This training was very good for me to improve my skills and knowledge about the service users with difficult behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The last 3 days has helped my skills and increased my knowledge about my clients behaviours and how to manage without inflicting injury.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Connecting theory with practice and will heavily reflect on this course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

NAPPI answers the questions why we are doing things in a certain way and it helps us to give understanding to the residents

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will be more confident to be assertive and challenge constructively

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will help by making sure green information is very clear.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

To be able to protect customers and staff if a problem occurs in the community or in the centre. This training would give me more confidence to support my team

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

By refreshing and practicing.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Build my confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will help to take back things I have learnt and when the rest of the staff is training up be able to put this into place.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

New skills learnt

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I wish I had done this 6 months ago before I entered into a Challenging Behaviour unit as the knowledge I have now gained I could of used a lot earlier in my job.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will use the techniques within my team to be implemented in their positive handling plans (with managers permission). I will use the de-escalation part of the training in every day practice. Thank you for the training. It was a pleasure!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It has updated my knowledge I will suggest this training is discussed in team meetings Update positive behaviour support plans

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Gave me confidence dealing with difficult situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will be more aware of triggers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

It will help me put different things into action.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Try to improve life styles. Think about what can be achieved for the people we support rather focus on the things that people cant do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

It was my 1st time on a NAPPI course and I have learnt a lot of new things. How to respond to challenging behaviour and how to use self protection.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I will use the behaviour scales to reduce behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Everything was great and understood every aspect.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Continue proactively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Awareness and confidence in the use of the skills and supporting clients. Aim to increase High quality relaxation, productivity and Caring community for the people I support.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Know the strategies and skills needed to protect myself and the service users. Understand the Green and Red scales and apply in working practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

All managers in all walks of life should have the green behaviour scale training, it would help to improve the employees feelings of worth! Rarely meet a trainer as enthusiastic!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Useful for observing others using these skills when observing services. Some level of self protection.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Going to recommend all staff and volunteers do this training

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will use the techniques I have learned to support my work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Refreshed previously acquired skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Focus more on green.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be more mindful I will look at ways to improve.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

In many ways looking at many things from every angle.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

It has helped establish how we as support workers should be thinking about supporting service users everyday wants and needs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

This has helped me realise that our residents need to live their lives like we do and we can change how we communicate with them and support them to do activities.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Helped me understand my clients and give them a better quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

How i approach in the workplace and how to use safe practices. Also to think about how to work with individuals.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

By working with the staff team and cascading information and support through the team.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Learnt lots of interesting things.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I will think more about what is in the best interest of the service user. I will take more time to assess and will look harder for ways to help everyone.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Refreshed self protection skills and Lalemand Green Behaviour Scale. Reflect on how to support a particular person we support in a more effective manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel the discussions and training are things I can take back to the service.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

All helpful and have been refreshed has given me a better understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I will try much more to involve my clients in the things we do and also try and learn new things about them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Suitably refreshed

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Recognising the sensory issues was really useful and refresher on grab release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Allows me to put into practice the scales and grab release to effectively keep myself and others safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

To identify triggers early and I thought the X-sheild, Physical SMART and grab release were very useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Its been a good recap and refresh from the previous training which will help to facilitate techniques I have been taught.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I am now aware of the different sensory needs and have associated them with residents that I care for. I hope to be more aware and find ways ways to enhance quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Very aware and refreshed remember some of the skills that I had forgotten and sensory element was new.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Will be more focused of the service user's needs will be more focused on meeting needs as well.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I will take back the knowledge I have learnt and recapped to use within the workplace improving the way we support people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

My training has been very helpful to take back to my workplace, especially the Hair pull release.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Can put into practice the PBS model at work. I now know how to put it all into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Learned about behaviour escalation and the PBS model. Leaned techniques to protect myself. Learned techniques on dealing better with LD.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

How to deal with situations better in my workplace, PBS model has helped with this a lot. Made me more confident in my role. Very interesting values on how to deal with situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Has helped clarify behaviours, is it help me? or take notice. Observe more and don't assume. PBS model very helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This training has improved my confidence in how to deal with certain situations and will hopefully allow me to work with a wider variety of service users. It has also allowed me to know my limitations (physical) The PBS model was extremely informative and useful to now.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel I will be able to implement the PBS model in my workplace to make the service users I support have a better quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The psychological aspects/ communication (of) Awesome Les, thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It's a very interesting course, how to communicate and react, how to act in different situations. Many new information, very useful, new skills, very interesting. I have enjoyed the training course very understandable explanation, friendly atmosphere.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More understanding working from the scales. Interacting with residents, more confidence about protecting residents and myself. Feeling more confident and aware of different situations. Enjoyed learning this course well done to all.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I want to help achieve more green behaviours into my residents lives. I feel more confident in handling disturbing/disruptive behaviour and the holds learnt, but more so that I feel more understanding to people's feelings. Feel very confident in everything learnt. Fantastic course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Good information about dangerous situations with residents, helps me to be safe in work. I am very happy I enjoy this course it is very interesting for me and very helpful for me in my work. Very relevant.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to look at the residents in a different light and focus on more activities that suit the individual. How to help residents in different ways and holds in difficult situations. How to help reposition or move residents more effectively so no injuries involved to the resident or staff. This training was really effective and I have learnt more skills that may be needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The way I approach and handle a situation with challenging behaviour. The knowledge of safe effective holds. All round knowledge and new skills, will be used.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to use SMART in practice. What documentation must be in place before RPI can be used. How to apply RPI to our residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has helped me understand more about reasons for an individual to present with challenging behaviour. I am more conscious of how service users may feel daily and on that basis put into practice at the start of my shift primary prevention and avoid getting to the red elements. Feel confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Need to put into place a behaviour scale for one of our residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Looking at the individuals needs and desires with much more understanding. I have a much better understanding of the triggers that cause behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Really enjoyed the course and have fully focused with it, Very interesting and refreshed myself and picked up things that were pushed to the back of my mind.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Stay one step ahead of the service users needs as their needs can be very complex offering choice and quality care.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I have a better knowledge of how to protect myself and others. Ways of preventing red behaviour and ways to improve quality of life in the green.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

It has provided me with more confidence in certain situations and also given me a lot more patience.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

This course has refreshed my previous knowledge and made me feel more confident in my role.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

More understanding of the Red behaviour scale and the stress factors leading to this. A good understanding of the green scale and what it may take to support in this area.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Help to support new team with delivering there skills and to look at the client with Autism with different consideration.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

The trainer was eloquent and articulate. She made the training session very enjoyable, thus keeping us alert and attentive. I will use what I have learnt to deliver more quality care service (and deliver services that are appropriate to service users based on their care needs)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confidence in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will make me feel confident to be a competent member of staff and provide the right care for our service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It has given me more confidence and understanding of my service users. Makes me feel more able to adapt and adjust to different situations. Really interesting and helpful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Very well delivered training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To perform NAPPI techniques professionally.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Preventing harm to s.u and staff. Learned safe and professional techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Able to maintain safety of clients and staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Know techniques and how to use them safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Keep myself and service users safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I will be able to use techniques safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Safety towards myself and others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I now understand the physical and psychological side to restraining service uers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

By knowing how to do things safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

PBS model which I can try to use in my practical work. I am confident and want to use my skills if the situation is dangerous for me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improve my working practice. Aware of what to do.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

All of the module is good for me and I will use the course at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Yes I can use what I have learnt in my place of work. The red scale stood out more to me. I have enjoyed the training it is very informative. The skills I have learn are very useful for me e.g. the restraint techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Red behaviour scale (PBS model).

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will ensure that NAPPI procedure are incorporated within the organisation Practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Appropriate techniques for our residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Given more understanding when amongst the residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Listen more, change my working house, engage in a different way. Emily was a great teacher/trainer. Very positive course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Approach differently, take one step at a time. Recognise levels of behaviour. Emily was fantastic, enthusiastic and trained us well. Thoroughly enjoyed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will be able to look for positive indicators when approaching residents, and use RPI correctly. Being able to use correct wording for incident reports.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Use RPI if necessary now I have been trained. Take on board everything I have learnt and carry that out, don't rush my job. Take more time to do things.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Because I said when I talk to a certain person he gets aggressive so I will walk away so somebody else can talk to him. I really enjoyed my training it helped me a lot and Emily is very helpful and kind.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me understand how the residents are feeling and acting when they become distressed. I now feel confident about protecting others and myself when another resident may be distressed. The physical training will help when people need essential care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

More confidence. Less stressful. Communicate more. Be more understanding. The course was very interesting I really enjoyed the course and learnt a lot. It was very helpful to my role. Emily was fantastic.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Implement all the knowledge I have learnt to improve the life style of the service users under my care. I have enjoyed the course and have learn a lot.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The course has given me more knowledge and understanding about challenging behaviours. It has changed my approach to the residents.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me become more confident in the workplace. I enjoyed the whole of the course and it helped me understand the need for different types of approach to challenging behaviour. And to use key listening skills to assess each situation.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I would help when it is necessary to do this kind of task, although they may not all be required, and any new staff should do the training within the first week of starting employment with the company.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Enable me to deal with anyone who displays challenging behaviour and how to deal appropriately. To enable me to have the experience of feeling how a service user may feel.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I really liked points emphasised on the red and green behaviour scale. I also feel confident protecting myself and other service users. I feel confident and really interested if any more further training is needed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I've realised by doing the green behaviour scale it made me realise how limited they are to be the same person as before and what I could do to change that.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

My approach towards the service users and I've realised how easy it is for a service user to get agitated and how quickly they could get to dangerous with the wrong approach.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident working with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I really enjoyed strategies to reduce resistance, I have learnt that I need to change and improve my skills to interact more with service users.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It has helped me to improve my knowledge of dealing with challenging behaviour. I liked the generating co-operation element of this course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I enjoyed the green behaviour scale, it makes me realise I need to ask more green questions more.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

New idea to encourage productivity and high quality relaxation. Instruct staff on understanding NAPPI tool works. Once all staff have attended achieve common understanding and knowledge base.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Hopefully it will enable me to have a more confident life at Cherry.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

The course has helped me to understand how to support individuals to de escalate. It was good to have a refresher of this course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Be more confident and increased my ability to understand individuals and the reasons that behaviour elevates.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

The course has helped me to understand why someone can present with challenging behaviour and the positive approach that can make changes to this. Taking into account and promoting the use of skills required to manage situations. Excellent course and extremely worthwhile.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

This course has given me a wider outlook on all aspects of behaviour of which I will take back to my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

It will change how I will encourage them and help encourage more. Help them do better activities and in a safer way. Has changed my thoughts on behaviour a lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

I can understand the residents better and I can adopt in a way so that I can make lives better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

The behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

Understand clients better and to see behind situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 Re-certification - Click here for course details

The training helped me improve more skills and understand.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Revise me a few things that I had forgot and I learnt new things on how to deal with challenging behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

After a learning like this, I always leave with enough knowledge and confidence to use the physical training as a last resort.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I learnt abut things that were forgotten.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Maintain the relationship that I have built.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It hopefully wont be used but if ever in the position it will help lots and feel confident to use this.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

This course has refreshed my knowledge I feel more confident in using NAPPI i needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will be able to effectively use NAPPI with Green/Red, listening and using the techniques safely now.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refresher, updated my skills and added new manouvers

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed my memory of safe working practices

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will find it useful in the service I work

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I will have confidence to deal with different behaviours appropriately

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Continue to be able to support at a high level.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

The training will help me to feel more confident when performing psychological or physical NAPPI technique.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Give me more confidence and be better able to do my work properly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

My approach will definitely be different, have more understanding of what to do and how to do it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will increase the knowledge of how to deal with the service users in a more professional way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Gave me confidence that I am working inside the box.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Learn how the key life enhancing areas can improve a service users life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Allowed me to support my team better, also loved the focus being the Psychological aspects of managing behaviour rather than RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

This training has given me the confidence and helped me build a mental tool box to help me through the good and the more challenging times in the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Make me think about the Green scale and how I can improve this.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Met all the needs I was looking for and have been more able to apply what Ive learnt to the service users. Also reassurance that Im doing my job properly in regards to best practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More confident in my job role, understanding of the people I support is much better and their needs. How I affect and can influence individuals I work with.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have a new outlook on potential situations and feel a lot more confident in my practice. Blinding job. Thank you !

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

100% course was amazing loved the training helped me a lot with confidence and not thinking I am not doing it in the wrong way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Has made me a lot more confident in my role as a support worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Helping my team when needed. I feel more secure in securing my team and service users and myself. I know how to deal with a situation

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel it has enhanced my training which makes you feel more confident at work

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident in how to safely and securely hold a service user to prevent them from causing themselves harm or others

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learnt level 3 skills and have more confidence and knowledge on how to restrain effectively

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel more confident if ever needing to use the skills in my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Keeping up to date with the course allows me to feel confident in the workplace if ever a situation would occur.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This has given me confidence to work as a team and maintain the safety of the service users, and others around and be within the law.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It is more service user friendly and not complex

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now feel confident in the event of a service user showing negative behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now feel confident that in the event a service user is displaying negative behaviour I know how to control the situation .

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt new skills and they will come into use when faced with negative behaviour from a service user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

How to protect myself and the client.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learned about SMART, behavioural changes, X Shield, Grab release. Better understanding to tackle situation. Different methods of RPI without distressing resident.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will implement the SMART principles, To use Red behaviour Scale. Implimenting strategies for reducing resistance.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

How to get out of a wrist grab without harm to resident or staff. The PBS Scale. How to adjust to situations. Know how it feels to have techniques used so can put self in residents shoes.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The red behaviour scale will be very helpful when writing care plans. The grab release was very useful to learn.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Today the training was very important, we learnt SMART principles, Amber awareness & behaviours this is very important to use daily and understand better with residents. The training was very good and I had confidence in the trainer.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Physical SMART principles, behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Physical skills implement SMART principles, implementing the skills that are used for reducing resistance. Training was very good, she had excellent knowledge and it was very interesting, learnt a lot from the course. Very enthusiastic good trainer.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Stay one step ahead Attend 100%

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More understanding of how residents see situations. Realising the importance of keeping up with paperwork

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Look at behaviours in a different perspective. T be able to assist other team members within a situation with confidence

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Feel more part of the team to work with service users who require NAPPI. I feel confident in assisting with and becoming a leader in NAPPI used within my workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Hoping to learn or train more in the future. To handle circumstances with a service user.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Support/guide teams within area. Emma very knowledgable, good style of training, involved the whole group.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Gained confidence in my skills and the new skills I have learnt over the last 2 days. Refreshed my skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I learnt new skills and how to deliver care for the service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

To assess different challenges better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Made me much more aware of being positive and more confident with the moves to protect the customer. Loved the course.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will provide me to work in a safe and controlled environment.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Think about the top 10 chart and hopefully be able to use the Red,Amber and green scale. Also rethink some of the day to day activities.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I mostly enjoyed levels of behaviour and levels of resistance.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The training will be good fr me with service users who can become agitated when they need personal care. It will make it safer for both me and them now I know the correct ways. Always to recognise signs of behaviour earlier.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This course has provided me with so much more confidence when undertaking challenging tasks. I will feel more confident in keeping myself and others safer.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I feel more confident in managing difficult behaviour. We need all our staff trained ASAP in NAPPI UK. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Everything that I have learned in this training will be of great help in performing my job for my safety and my service users safety as well. Thank you. The best training I ever had. Well done guys.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will keep residents and staff safe by doing the holds.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Useful skills enabling to assist service users in a safer or less restrictive manner and also for careers too.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I really enjoyed the training. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I definitely improve my kind of work due to this kind of training. I will be more confident to do my work in proper way and understanding.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Definitely would make our tasks easier and assisting service users will become pleasant. I am confident I can put what I have learnt into practice. Thank you for a very eventful and educational 3 days training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I enjoyed the training.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Enjoyed the physical training it is very useful to this place especially with their challenging behaviour. I've learnt about recognising the signs and escalating behaviour, and leant about possible approaches. I enjoyed it very much.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

This learning will help me improve my working practice with different behaviours that the residents present.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

From the training, we will now be able to apply what we have learnt to the service users when it's needed at the safest way possible.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Now I am confident to draw a good care plan which involved challenges and application of psychological and physical intervention, safely and legally.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I t reminded me of the correct procedure in different situations e.g. staying the box at all times, follow the correct procedure at all times. It will help to safeguard service users as well as myself.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I had a chance to remember and also learn new skills which will help me a work putting it in practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Giving more patience to understand the individual.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

To try and be more upbeat. To look for little signs to difuse so will not need restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I will use my knowledge what I learned today.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Look at extending support to individuals in the "blue phase" Look at introducing adhoc practice of physical interventions in staff team (e.g. handovers) to maintain confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

More understanding and knowledge.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Will help to evaluate the way I working the home. Changed some of my perspectives.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Jay has given me the confidence to use the one arm body wrap. There was a few more new additions to the session and it was interesting in the amber awareness.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Give me more confidence when I am at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Discussions around the amber awareness scale. More in depth descriptions of correct terminology.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I feel more confident. Enjoyed doing the amber awareness as not seen this before. Really enjoyed this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I feel more confident, it was useful seeing amber awareness as I have not seen it before. Great trainer, enjoyed learning.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

It was good to refresh on all aspects of the course, as I have never had to use this on anyone. I tend to forget.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Really useful talking about amber awareness as we have not done this before. Really enjoyed it and good to know.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

More knowledge. Good day, new techniques, talking about amber awareness.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Giving me more knowledge, and enjoyed learning the different techniques used.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I have learnt new things and will use this in future practice. I have refreshed over skills I already knew and it has been a good training day.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I have learnt the new amber awareness. It felt useful to go over the green scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Confidence in techniques. Better understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Be more confident in my role as a manager

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More understanding its provided me with to my clients.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has opened my eyes and I have learnt lots today.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confident in ability to recognise and deal with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be more aware of the service users indicators of anxiety and look forward to seeing and implementing these new skills in everyday working.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt to think of situations and put myself in others shoes, Also new skills to manage my role more effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It has refreshed my previous training and has taught me new skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel I have learnt a lot and will have more understanding .

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Now I am more aware of when and how to use NAPPI. Defusing situations and protecting myself and others.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will implement everything I have learnt in defusing and noticing triggers.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training helped me approach an individual I work with at night and will help me improve their quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will know how to do when support when I have a problem.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I think todays training has given me more confidence to deal with situations better and to help keep me safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Ive enjoyed the training, feel very confident in what Ive learnt and got more techniques dealing with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to outline problems and defuse issues with more confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be more confident as my role as manager.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Ill be changing the way I work and support people I care for.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I believe it will help me feel comfortable around high risk service users as I had this worry prior to the training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The course game me the confidence on how to approach different challenges and situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Refreshing my skills will help me to ensure I am doing the correct manouvers when in my workplace

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Helped refresh skills I had fogotten, will feel more comfortable

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Use what I have learned

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The two day training has been very good. I'm more confident and know more ways to deal with service users with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will change rapidly. I feel more focused and prepared for anything that happens. The skills I've learned over the last two days have been amazing.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The skills learnt from the 2 day course will help me actualise my work and develop good relationships with my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel I have left this course with lots more knowledge about the service users and feel I will be able to cope with more situations brought my way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The course improves my work attitude.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have more confident. I will be more focused and aware and I can bring my skills to practice when needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More positive thinking and more positive in situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Helped to see how to prevent Challenging behaviour by de escalating. More confidence in being able to keep myself safe. Been helpful to consider how to give the service user more ability to do things for themselves.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A greater understanding of the needs of the clients and how to improve the support I give.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Confidence has been gained in dealing with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This has shown that supporting people with learning disability are humans like others and should be treated with dignity, respect and not abuse them in any way. I have learnt how to diffuse and protect.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Confidence in my approach and being able to cope better at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Given me more confidence in my abilities to give service users the best of my support skills. What to do when approached with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make my job better and help me out lots.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Everything I have learnt I will put into practise. Grab release opened my eyes.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Incorporating PBS in a clients care plan and understanding their behaviours also understanding stress factors so you can try and prevent.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will give me confidence in how to react in different situations. It has made me more confidence around people who are aggressive.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Training has made me more confident in supporting people with challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Work more effectively and put my knowledge into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will hopefully be better prepared when coming across a young person with difficult/aggressive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Improve confidence and safety

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Know how to restrain properly, effectively and professionally

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Better knowledge on reviewing/assessing services. Ability to self protect has improved. Able to discuss with families better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

More confidence knowing I am working under the correct guidelines.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

More awareness, knowledge and understanding. Developed confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Knowledge of accredited practice will inform contracting and understanding of partner agency practice. Will inform own practice in direct work and planning support and interventions

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Know the client. Observe. Interact.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I am sure this course will help me to move on in my role as a support worker. Probably the best course I have attended.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The teaching has enhanced the knowledge I had before the training. This will make me better skilled in assessing behaviours and how to respond accordingly in a respectful manner.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learn to understand client. More confidence with a challenging client.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Understand why people feel the way they react to situations. Understand their moods.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More of an understanding on how a client may feel and preventions.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help us to deliver care to our service users safely and effectively and will help us to understand the levels of resistive behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

The learning will make a big change in our work place to ensure quality care.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have better understanding on how to approach things.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

It will help me be more confident with some of the more challenging behaviour. It made me feel more confident and showed myself what I am capable of. I enjoyed working with people from other units as I did not know them so well.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I have now got the confidence to safely handle my residents if necessary without hurting them.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I learnt a lot and I really enjoyed and helped me out with holding heads in the right way and working as a team.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Walking a resident. Working as a team. Overall a very good and enjoyable course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Very useful working with some different work colleagues. Working as a team, overall a very good course.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Having the correct skill and knowledge. I found the course very useful to understand and gain a better knowledge on how to deal with the service users in the correct manner but also recognise each stage of the behaviours. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

To keep service users safe and staff.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I found this course useful as I have a better understanding of the service users and how to deal with them.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will try and understand my service users more and remember to listen to what they say.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

Report writing after an incident and reflecting on how to improve when a similar incident occurs.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 Re-certification - Click here for course details

I will further develop and encourage other staff to promote person centred care I encourage all to listen learn and respect and think. Recognition of the simple changes and the ripple effects of our choices and behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I learnt lots in this training and the training was delivered very well.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Will help to deliver care effectively to the residents and support all the staff and will encourage everyone to do this course,

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I can understand more the service users in which I care for, learning the holding techniques will always help me assist with personal care without causing harm to myself or others.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will take what I have learnt and share the good practice with my colleagues.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Has given me more understanding regarding the way I will perform my role as a carer in an environment where people have difficulties in behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

I will be more mindful of my approaches and the application of the new techniques.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Looking and understanding all of the behaviour triggers. Keeping the resident safe and the team safer creating a calmer and enjoyable atmosphere for everyone.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Learned a completely different approach able to be confident in generating a positive response from those I care for. Skills to de-escalate situations but better yet how to spot the triggers to prevent escalations.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Everything on the course was very informative. All aspects of the training I will be able to use in my role with in my work place.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

All was great, I really enjoyed.

NAPPI Approach to Positive Behaviour Support Workshop - Reducing Resistance to Essential Care - Click here for course details

Ensure documentation is up to date.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Confidence to act correctly.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Keep me and staff safe

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will think more about WHY a young person is presenting with challenging behaviour rather than assuming its something obvious. Thinking form the young persons point of view.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This training will affect the way I work by feeling more confident if a situation arises that I need to do an RPI as a last resort. The trainer has a way of teaching that will stay with me, as I learnt a lot more this way. Preventing a situation before it happens also I feel more confident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Understanding de escalation and how to restrain correctly. I feel much more confident in both my own and my colleagues ability to keep students and others safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Feel more confident in supporting students and keeping safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Brings home the importance of de-escalation and RPI is a last resort.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

To feel more confident in what were doing. Going back into work a little more inspired to keep trying.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

De-escalation techniques really useful. Hopefully wont need to use the RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Has opened a new insight in my working practice with young people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This training will aid my confidence if and when I have to deal with a situation that may need an RPI.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I feel more confident and knowledgable.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Has given me numerous options to carry out with students and refocuses the student.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

The learning I have recieved today has greatly increased my understanding of how to work with students.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Much more aware of the triggers and methods used to calm situations down.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Feel more confident in supporting Students and know I'll be able to use interventions if needed. It's good to know that we are already have many positive strategies we can use. Need to ensure we communicate more.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Confident that we will be able to support student accessing community able to maintain students safety in a dignified, calm and controlled way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I have better knowledge and understanding and I am able to do my job effectively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Look more into distraction and de-escalation techniques. Will feel more confident when working with certain young people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

I will feel more confident working with SS now with the knowledge and Techniques learnt today.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Made me feel safer and happier in work because it will benefit everyone.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Will help the team feel more confident in supporting srudents during periods of escalation and difficulty.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Speak in lowered tone to stop things escalating

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learning to understand that it may take Tom more time to process things due to the nature of his brain injury. Ive learnt to re-evaluate how my actions, stance, tone of voice can decide how Tom may react with a behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

My approach on the whole situation when service user is showing disruptive behaviour from my tone of voice to my body language, keep calm and clear in what I am saying. When an incident has been dealt with stop and move on do not let this drag out.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I have learnt levels of behaviour e.g agitated, destructive or dangerous and the different ways to resolve behaviours. How to deal with a situation where Service user pulls hair or attempts to bite

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

More confidence.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

Keep me updated and help to keep my family safe.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

It will enable me to safely and correctly help our service users if the need arises. I have a better understanding of the law regarding restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel a lot more confident to perform my job and I will feel a ot safer as well.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Thank you so much, I feel more confidence doing my work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Now I feel more confidence doing my work. Thank you for the training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will improve my intervention with service users. I learn more techniques to help my service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will change my approach to service users whatever the situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Working practice will be more effective after this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

New approaches to communicate with the service users and to reflect about their lives and problems. Self protection skills where absolutely important.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

New techniques learned.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

Build confidence and experience.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

The way you see that the support that you offers changes their lives. Be useful in dangerous situations. All sessions were important to improve our productivity and the way we see our work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1, Level 2 & Level 3 - Click here for course details

I am very happy to be able to give advice to staff within my branch. I also feel happy to attend with staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improve the standard of advice I give to staff. Improve quality of care to our clients. Improve the paperwork and standard of our company.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel confident now and I am happy.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have gained skills and confidence to use on the floor.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence things to do to avoid having to restrain or calm or avoid the situation. If cannot be avoided confidence on having to do any of these skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

My confid nice to perform restraints feel better already. New ways to deal with challenging behaviour, have learnt more knowledge on different subjects. Very happy overall.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Work in future with incr asked confidence and with new skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More aware on what I should do and how to do it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improve on confidence and how to perform community reject restraints.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will give me more confidence and understanding in my role :)

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will keep me aware of the behaviour chart.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

better knowledge of behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I have refreshed my skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

The refresher gave me more knowledge and understanding.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Refreshed my knowledge and which will help my confidence grow as a lone worker.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Gives me the confidence to try and implement what I have learned within the workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I know feel refreshed on the knowledge side of NAPPI. I will use it in work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Will be more aware and able to prevent anyone getting hurt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Makes me more aware of the needs of others and good understanding and why others have behaviours and are vulnerable for a reason

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will help if I come up against challenging behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To understand the clients more .

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will help me to better deal with the clients and work to involve methods that could reduce anxieties.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will try better myself with supporting our clients who show negative behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Offered alternative options and ways of working with our 2 gentlemen. This will help me support the staff moving forward.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

By supporting the team to provide a safer environment for both clients and staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

That paperwork can be used to assess people and it should completed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Feeling more confident in dealing with challenging behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To into practice what I have learnt today.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

By being effective in supporting people.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Keeping myself and service users safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Give me more confidence in starting my new job now.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improved understanding at work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

It will help me with the children I care for. Its also useful sharing what works and what does not work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I would use this and think about things.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Would use this for sure, especially with another child would be very useful and for the future, really good and understandable.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Help the child to be calmer and prevent aggression and understand childrens behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will use this model for future placements and this should be a part of initial training. I will be able to recognise signs and triggers better.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Really great course- gave me lots to think about. Would like more training on this.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Given me lots of information to help with the young people I work with.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very useful info which I will refer back to during my time as a parent/carer.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A reminder of how to do it in a different way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me view the child's behaviour differently.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will put into practice what I have learnt.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

As it is a new job for me now feel more comfortable if I find myself in a situation. The training was very good

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Due to being new I believe everything done today I will be able to use in practice. Thoroughly enjoyed. Thank You!

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Makes me feel positive about my skills and job and feel updated.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

To realise triggers and stop them from escalating. To understand residents needs better. To keep safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Make me more aware. Given me an update on what I already know.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me approach situations during work more open mindedly. Also question why we cant do something with a service user/resident.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will now be able to appropriately approach situations using techniques shown when needed. Importance of primary prevention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I feel that I can help service users in a safer and more positive way. I can also recogise signs of stress and agitation in service users and counter this immediately.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Helps with one young person.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I feel able to support this young lady appropriately.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

The training will not change my working practice, it was useful to learn the seated restraint.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Improved confidence.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will now know how to react in certain situations, I think I will feel more confident when I am at work now that I have learnt the skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Knowledge of the behaviour scale will make me think before I behave. Greater understanding of Service users possible behaviours and how to deescalate a situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have really enjoyed and have felt I have gained the knowledge and skills required for me to work safely in my support worker role. It will help me engage confidently with my service user as Les has taught me.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Gave me a good knowledge and understanding of the behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Give better emphasis on observing people's behaviour to evaluate what to do in situations.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I will feel more comfortable and confident when going back to work.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence to work in more challenging environments and greater skills.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Through the behaviour scale this will allow behaviours to be actioned prior to heightened escalation. Dealing with challenging situations and how to respond to these positively.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Will take away with me the self protection skills and be confident in using these if ever needed.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Thinking more about the environment for the service users. Triggers that I hadnt recognised before. Enabling the team to think more about their practice, Why do you think someone slams a door? and how to meet the service users needs through the Green behaviour scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The training will equip me with the knowledge in dealing with seizures. How the brain works and what causes triggers. How to be more observant and prepare for the onset.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Make me more aware.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has given me more confidence that I know what to do in the event that one of my clients has a seizure.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Being more aware of what to do with clients with epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Hopefully make me more aware and know what to look out for if a seizure occurs.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It will make me more involved when needed.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Good refreshment gives me more confident in the workplace.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Being more aware of the different symptoms that may occur.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

This training will help me to be much more confident if a first aid incident were to happen.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

Its refreshed me, gives confidence and updates.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

The training has given me more understanding of different forms of epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I will feel more confident at work should the situation arise and I have to deal with an epilepsy incident.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I have more confidence and understanding on what to look for and what to do in different situations.

Epilepsy Awareness - Half-day Workshop - Click here for course details

To regularly review the service users care plan regarding epilepsy to check for changes and keep up to date.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It will enable me to deal with a seizure with no panic and more confidence on how to manage the situation.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I have refreshed my knowledge and have more confidence when it comes to epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Feel more confident knowing what to do in my workplace.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Refreshed knowledge of my working environment.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has made me more knowledgable an I will read seizure care plans more often.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Made me think about ongoing observations in the work place I liked the information on parts of the brain.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Its updated my knowledge and understanding.

Epilepsy Awareness - Half-day Workshop - Click here for course details

More knowledgable.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Being more aware of people with epilepsy that we support to ensure staff do training asap as part of induction process.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Good thorough training, covered all aspects, lovely lady. Thanks

Epilepsy Awareness - Half-day Workshop - Click here for course details

More awareness and clearer understanding of epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Have a lot more knowledge of the more difficult types of seizure.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has given me more understanding of seizures and I have enjoyed the afternoon. Thank you

Epilepsy Awareness - Half-day Workshop - Click here for course details

The course has given me the knowledge to allow me to recognise epilepsy - I feel this will help me in my working environment.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Very informative course, easily transfereable to practical application in work.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I know how to deal with people with epilepsy

Epilepsy Awareness - Half-day Workshop - Click here for course details

I feel confident after this training session.

Epilepsy Awareness - Half-day Workshop - Click here for course details

More confident in the event of a possible seizure.

Epilepsy Awareness - Half-day Workshop - Click here for course details

More confident and have knowledge.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Look out for more signs of seizures, and how to deal with it. Also how to cope after, not just about the person you look after, about yourself too.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I will be able to deal better with service users who may have an epileptic seizure and remain calm.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has helped me refresh myself with epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Makes me feel very calm about when/;if I have to deal with epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Encouraging safer practice when supporting the Sisters (clients) with essential care. Structured phased approaches.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It has shown me how to approach residents appropriately in a manner that will produce a positive response from them. I have been shown ways to manage a resident with challenging behaviour that is safe for the resident and staff with little effort involved.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Take more time to respect service users washes and take time.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I have learned new ideas and knowledge towards managing aggressive behaviour. I find ways to protect myself and the Sisters in a more dignified way. Promote more person centred approaches rather than task focused.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Deal with challenges better and change my interactions and approaches better.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It will help me to deliver the care I need to do with more confidence.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It will improve my working practice and has enhanced my confidence.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Just remember to be more person orientated and not task focused. Just remember to be safe and keep safe.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I will reflect at my practice what I learn I will review my approaches to care and help others.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

The training will enable me to use the skills to improve and support the service users in their everyday needs. Especially when there are challenges and we need to ensure the risk assessments and care plans are in place.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Identify and assess service user need and suitability for the procedures, Care plans and all relevant activity document all instances will need updating.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

After the care plans have been updated we can use these skills and staff suggests the techniques that will work for the sisters.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I think todays training will help set a more positive outcome when supporting the individuals in their needs.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It will help a lot to reduce the resistance to essential care in my working practice. I learnt how to be SMART and how to be more caring and empathetic.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I will use this tool to reflect my practice and be more aware of my approaches towards service users.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I am now able to carry out any first aid.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

I now feel confident to assist my service users if an emergency was to occur. I feel I would now be able to assist them approprately.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

Excellent!

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

excellent consideration around interventions .

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

Given me more confidence.

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

Very useful in the role I do. I will be using this knowledge when working with individuals around chemical restraints in health action plans.

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

More knowledge.

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

I will evaluate how we deal with situations better and monitor changes in the law in relation to DOLS.

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

I have a better understanding of the steps to take during a MCA assessment.

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

More regularly evaluate language and phrasing used by myself and my team when reminding students of the consequences of their actions.

Mental Capacity Act & Deprivation of Liberty Safeguards - Half-day Workshop - Click here for course details

Made me more confident care assistant and make me equipped to carry out my duties.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I understand how to approach a patient which is very good.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

All techniques and training learnt today will be used to go forward in my nursing role.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I have learnt a lot of techniques that will be really useful for support the staff. It was a really good and useful course, especially the details about approach.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Positive approach to the difficult, demanding patient. Practise SMART principles everyday. Pass onto colleagues and co-workers the knowledge I have learnt today. Informative and useful.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I now know how to deal with difficult behaviour and the techniques will manage and calm situations.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Putting the new skills I have learnt into practice, all working together, all working to provide support to service users and colleagues.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Techniques shown will really help with challenging behaviour. Showed important points regarding approach and testing for co-operation. Identifying positive and negative responses.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It will help me improve my approach to the service users and how to keep me safe and service users safe at the same time. More confidence in my role.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Confident in dealing with aggression from service users.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

To support the service users without causing harm and interact in a way that avoids challenging behaviour.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I have really enjoyed the discussions around challenging behaviour and learnt techniques that will be useful.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Will raise awareness of staff team re: triggers for behaviour. Will enable team to work together to improve quality of life for residents. Will lead to a more person centred approach. Will look at the environment and what improvements can be made.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Knowing more on physical behaviours. Able to take information back to the home for ourselves, and other staff members.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I have learnt a lot of physical skills, but most importantly I have learnt ways to prevent physical skills having to be needed. I.e. Green/Amber/Red scales, I have also learnt better ways to care for the people who depend on myself and others.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Be more aware of warning signs and understand why some residents maybe difficult/frustrated.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Be more aware on visits. Things to look for to stay safer. Understand the different things that affect behaviour.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Better understanding of how to support my team members.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Being understanding of individual needs but also being aware of my personal safety.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

I will be more mindful of behaviours exhibited by tenants when I carry out visits.

Personal Safety in the Workplace - Half-day Refresher - Click here for course details

Able to care for residents in the right way and in their best interests.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

This training has updated my skills and I now feel confident in directing other sites and coaching others towards booking and undertaking this training.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

P.P.S. Enjoyed all the new skills, which will be helpful not just for myself, but also the residents in the home. I think the training was interesting, also a very good trainer.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Training was mind opening, especially team rules, stages/levels of behaviour and RPI.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Use of the PBS continuum. Physical techniques. Staying one step ahead. Bringing together a group of people as a team. Raise my awareness and enable me to support others more effectively.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

To look from a team approach the different aspects they see of a person and how this can be used to get the best outcome. Good also to know what questions the team have and an open forum for the difficulties they are having.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

I think this training has been good and learned me many things such as, working alongside my work fellows, also I enjoyed the physical skills.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Behaviour scale, implementing and using as tools in the workplace to improve service users quality if life. Problem solve with fellow staff. Three days of effective communication between staff. Realising what is essential care, now or later.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

It will change considerably certain aspects or in all aspects of giving a better life to all residents and staff too. Many thanks.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

A lot more understanding of early warning signs of distress. Understanding of triggers. Hopefully keep residents and staff safer.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

Made me look at how things are care planned, and the way I view situations.

Reducing Resistance to Essential Care - Two-day Workshop - Click here for course details

PBS model. Be more assertive with customers. Look at their behaviour pattern more.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Being more aware of potential dangers. PBS model. Recognise level of behaviour and ways of dealing with and reducing confrontation.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

I will have further awareness in day to day situations and use certain techniques as discussed in training. The PBS model was interesting and it makes people think deeper with regards to the customers we deal with.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Be more aware when I'm lone working. I will be more cautious of residents locking the door behind me when I enter the property.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Have more awareness. Ability to avoid dangerous situations.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Make team more aware of risk. More planning. Review risk assessments.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

They way most peoples minds work. e.g. what upsets them. The PBS model.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

It will help me to deal with situations that arise in the property shop on a day to day basis.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

I found the traffic light system really useful and will be able to use the Green Questioning in a lot of areas of my job. The course overall will help me support my team when they have to deal with difficult situations.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Extra tools to work with vulnerable or challenging tenants. SMART- Found this useful.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Make me think about potentially dangerous situations I am in and how I could get out.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Understand tenants more. Do not just judge by cover.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

On how I approach each difficult tenant. Gather as much information before I attend.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Additional skills gained to maintain improvement. Green Behaviour chart.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Looking at the psychological aspects and what could trigger deterioration in situation leading to violence.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Stop think, approach with a different mind set and only if all avenues exhausted RPI. Document stages and look at implementing RPI and release asap. Stages of RPI looking after patient, relatives staff and environment.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

The workbook was useful as well as the practical session on RPI. The psychological identifies for myself to look for. Excellent course. Thank you.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Physical skills; knowledge on best practice. How to deal with situations, positive/negative response to questions, how to approach service users correctly. Thank you Jay.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Understanding how situations can arise. Having an awareness of types of pressure leading to situations where restraint is necessary.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Physical protection of self - how to position to guard. Reflecting on employee provoked pressure. Suggested tests to gauge resistance.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It will enhance the skills I have already gained and to build on confidence in being able to deal with ever changing circumstances of which are becoming more evident within the care service umbrella.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

I am reminded of the techniques used in gauging resistance which is very useful, also the teaching on generating co-operation. I think this training is excellent for workplaces such as mental health, learning disabilities but not particularly relevant to an in-patient unit for palliative care. However the trainer was excellent - engaging and positive throughout.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It will change our working practice immensely. It will allow for us to have the best induction package that we have ever had. It will give a structure for our staff, understanding to a better level for all staff, higher quality of care, every aspect will be improved because the staff will be trained to a higher level and the trainer is more knowledgable. I will feel more confident that I can oversee employees to a higher standard and competencies will be more efficient and comprehensive.

NAPPI Care Certificate - Trainer Programme - Click here for course details

It will help me to work within the right legislation, policy and regulations. I mean in the most standardised and acceptable procedures.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It will give me more confidence in terms of asserting myself with GPs and hospital staff.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I will support our clients better in this area as well as the staff team.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Good understanding how to work with service users with autism. How to communicate well.

Autism Awareness - Half-day Workshop - Click here for course details

The training will offer me the opportunity to work with service users in a far more effective way.

Autism Awareness - Half-day Workshop - Click here for course details

Gained an insight and knowledge

Autism Awareness - Half-day Workshop - Click here for course details

Will improve a lot the way I look and support our clients.

Autism Awareness - Half-day Workshop - Click here for course details

Good support worker now I know what to report and what to look for when it comes to abuse.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

This training has really improved my understanding in working with safeguarding adults who are vulnerable.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will work more efficient with our clients and team in general.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

This was the correct level of training. Emma was an excellent deliverer of training and the pitch was spot on. I thoroughly enjoyed booth sessions and found Emma extremely knowledgable. A really fantastic session!

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Support workers to understand that MCA and DOLS is also an important part of their jobs too and to help them understand that.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

I now have a much better understanding of the MCA and DOLS.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

It has highlighted a need to have a conversation with a lady we currently support with regard to applying for a DOLS. This will depend on her response and the appropriate actions needing to be followed.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Understand the DOLS application better now and also understand the legal implications.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Feel I have a more complete knowledge of MCA and DOLS. Many thanks.

Mental Capacity Act & DoLS Awareness - Half-day Workshop - Click here for course details

Good information if I needed to support a person living with epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Better knowledge of working with different types of epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I am not currently working with anyone with epilepsy. However if I do I will have a better understanding of what I will need to do to support them well.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Has given me a better understanding of epilepsy and how to manage the people I support.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Have an understanding about the various stages of the NAPPI policies to enable my work in care.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

In a good way. I learnt a lot of interesting things on this training.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

This was an excellent refresher from previous courses. I would like the incident form Emma has told me about.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Better understanding of individuals needs and observed symptoms in each individual.

Mental Health Awareness - Half-day Workshop - Click here for course details

I have improved my knowledge on mental health conditions. Also, the cases presented by the members of staff were really complimentary to the theory exposed.

Mental Health Awareness - Half-day Workshop - Click here for course details

It helped me to understand what my clients are going through and best way to support them patiently.

Mental Health Awareness - Half-day Workshop - Click here for course details

I have more understanding of mental health. This will help me to support my service users more efficiently and effectively.

Mental Health Awareness - Half-day Workshop - Click here for course details

Will have more understanding about mental health disorders.

Mental Health Awareness - Half-day Workshop - Click here for course details

The learning will help me to improve and gain more understanding on how to help my service users. The participant workbook was really educative and informative. The booklet can be used as a textbook because of the information inside.

Mental Health Awareness - Half-day Workshop - Click here for course details

It helps to refresh as to enable to support service users in any situation.

NAPPI Approach to Positive Behaviour Support Workshop - --SELECT-- - Click here for course details

I will be more aware of behaviour and I have more knowledge on how to help or notice the signs of abuse so I can be an even better and valuable member of staff in the care industry

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Having more knowledge and being aware of abuse in the workplace.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

This training will equip me immensely dealing with the service users appropriately.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Be more aware of abuse signs and safeguarding the service users in a more knowledgable manner.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I have learnt how to deal with situations within the organisational chart if something occurs.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

To support any service users when the need arises to deliver essential care but not using Restrictive Physical Interventions.

NO CERTIFICATE REQUIRED - NO CERTIFICATE NEEDED - Click here for course details

The training we have received will help us to support an individual within our care. I feel that some of the other skills would be beneficial for us and would like more detail on the course content.

NO CERTIFICATE REQUIRED - NO CERTIFICATE NEEDED - Click here for course details

Supporting service user so staff can deliver essential care. Give staff confidence in supporting service user to eat whilst using techniques.

NO CERTIFICATE REQUIRED - NO CERTIFICATE NEEDED - Click here for course details

Look at how effective this can be in our service user group.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

It was useful to link it with NAPPI level one and two.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Able to apply resistance reducing methods into the workplace. It is nice to make a link between NAPPI level one and two and how it all relates.

Reducing Resistance to Essential Care - One-day Workshop - Click here for course details

Gained a greater knowledge which I will put into practice. Recognising and knowing service users triggers.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

I will be more observant of my behaviour and service users. More aware of my environment.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Help me evaluate situations at a more intense level

Personal Safety in the Workplace - One-day Workshop - Click here for course details

I am very confident in taking the knowledge I have learned into practice especially alternative handover techniques and working inside the box.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

I will know when to leave an escalated situation. I know the rules of understanding how to deescalate.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Helps to make me more confident in my workplace.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

It will give me more understanding of potential triggers and enable me to continue to support service users to the best of my ability and defuse situations before they become "dangerous" keeping myself safe and most importantly the service users safe and happy.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Gave me the confidence helped me listening to other staff members. Definitely linked to the last NAPPI course , I really enjoyed it again.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

How to minimise, reduce escalation. How to use the SMART principles.

Personal Safety in the Workplace - Half-day Workshop - Click here for course details

I will be aware of situations out in the community.

Personal Safety in the Workplace - Half-day Workshop - Click here for course details

A recognition of importance of preparation and planning.

Personal Safety in the Workplace - Half-day Workshop - Click here for course details

Stair Safety. Following not leading on entry. Safe entry into the property.

Personal Safety in the Workplace - Half-day Workshop - Click here for course details

Always assess, there is always time to reconsider or plan more.

Personal Safety in the Workplace - Half-day Workshop - Click here for course details

Importance of reporting concerns e.g. PVP.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

This course has reinforced the thoughts and ideas that I practice on a daily basis anyway. And gives fresh thoughts into the difficulties I could come up against.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

Thinking before my actions to make my job better and safer and being able to provide a better service.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

Useful to find out about other peoples experiences and how they dealt with different situations.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

It has changed my outlook on approaching jobs and situations.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

Would use the lalemand behaviour scale to document difficult situations.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

The four point approach was a great summary to conclude the training and bring all into context.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

Refresher on SMART and interaction with other staff.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

Make me more aware. Take more time to stop and think about the environment and what is possibly ahead doing my visit.

Personal Safety in the Workplace - Half-day workshop - Click here for course details

Will definitely be more vigilant. The wrist grab release was good to learn.

Personal Safety in the Workplace - NAPPI Level 1 - Click here for course details

It will make me think more of a job we/I will be going to and plan it out in case of a tenant being violent.

Personal Safety in the Workplace - NAPPI Level 1 - Click here for course details

Alerted to possible dangers in the workplace. Awareness of people's behaviours. Thinking more about what could happen on a job.

Personal Safety in the Workplace - NAPPI Level 1 - Click here for course details

To be more aware of my surroundings and be able to assess situations.

Personal Safety in the Workplace - NAPPI Level 1 - Click here for course details

I feel more confident approaching some working environments.

Personal Safety in the Workplace - NAPPI Level 1 - Click here for course details

Maintain my confidence in moving and positioning techniques.

Moving and Handing People - One-day Workshop - Click here for course details

Continue to enable safe and best practice for individual young people and for myself as a carer.

Moving and Handing People - One-day Workshop - Click here for course details

Some of the slide sheet practice - I will ensure I incorporate some of it in to my skill base.

Moving and Handing People - One-day Workshop - Click here for course details

I now understand what to do during a seizure and recognise different types of seizures.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I will feel confident in providing support if the people I support have a seizure.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I know what to look for. It was more informative and better than the last time we did training.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has made me learn more about epilepsy and has made me more aware of it.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Got a lot more understanding of epilepsy and the different types.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Help me too understand seizures better. What to do in the event of a seizure.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I now know all about the different types of seizures. I am more aware of what happens in a person when they have a seizure.

Epilepsy Awareness - Half-day Workshop - Click here for course details

General plus extensive knowledge and understanding will help my work if I work with someone living with epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It will help me understand what to do before, during and after someone has a seizure and understand the triggers.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Make me more aware of my surroundings in the work place.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

When carrying out work I will assess all aspects of my work and think about the implications and impact it could cause.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Putting myself in safer positions and more secure environments.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Keeping safe. Assessing situations and behaviours, dealing with them.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Better understanding of 'traffic light' warning signs and how to use them to our advantage.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Defusing situations where someone presents as agitated or disruptive. Early intervention tools. If situation is out of control - get out.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Helped improve my knowledge of the warning signs when working with problem tenants.

Personal Safety in the Workplace - One-day Workshop - Click here for course details

Encourage more de-briefs after incidents. Using our trainers more to instil confidence in some members of staff. Thoroughness of paperwork. Looking thoroughly at the green behaviour scale for all our service users. Ensuring that nurses and senior support workers get this training.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Combine management/leadership role with the NAPPI principles. Everyone working at the same pace-following the lalemand Scales and understanding staffing situations.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

More actively involved with in the team. Training. Better knowledge of Amber (stress factors). Handovers-more involved. Allocations-more involved. Awareness of Amber stress factors. Post Incident reviews- more involved. Behaviour monitoring form. Proactive not reactive. Take time to get to know staff. Positive feedback.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

To look at trends ie weather staffing mix, lack of skills staff when incidents arise. To understand better why? - Amber Awareness. Which level of red behaviour on AERF's - use behaviour language. AERF's - what helped that individual calm down? What made de-secalation successful? AERF's - timescale.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Review NAPPI programmes for my service users re: current effectiveness, whilst my eyes are still fresh. Consider staff stress's and needs.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

From this update, miss utilising Lalemand scale. Passionate about the approach NAPPI has. Previously worked in challenging behaviour, now work in physical health. Will look more into utilising Lalemand Scale more to enhance quality of life as before. maybe put NAPPI on supervisions.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Remember the little things about staff and their Green stuff. Going to look at each team members Green Scale.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Looking at realistic situations for service users Green Behaviour Scale and look at how this could be developed with in induction training for Exemplar. How do we embed NAPPI training/evaluation with in the units? Ho w do we ensure we have NAPPI trainers that speak to managers re the session pass on important factors that come up during the session? Home visits reports for NAPPI Trainers.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Reflection on green behaviour scale, update on amber scale. Discuss NAPPI in supervisions/ meetings, P.I.R. Amber scale with in care plans. Reflect on green scale with staff/service users.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Post incident reviews. Discuss in supervisions. Giving the nurses more awareness of how we review incidents. What process is, discuss care team responses, explain functional assessment and how we improve and move forward. look at behaviour care plans, check detail. Are they comprehensive enough? If RPI is required as a last resort, what RPI is required ie guided walk, capture wrap. Amber scale - (stress factors)

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Reinforced usefulness of NAPPI principles and value of encouraging staff to make greater use. Length and complexity of reporting may lead to under reporting. Time line record of an incident. Holding events timeline. Look at the language used in AERF's.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Look at that the little points are so important. Time line information sheet and body map. More updates for staff - overviews to keep information in staffs mind. Terminology/buzz words so that all staff are aware of these.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Recognise the value of the small things to improve life for both service users and staff. RPI incident report structure/time line template. Staff competency/skills assessments. Definition of incidents. Regular use of NAPPI terminology to consolidate correct use of language for documentation support.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Look at implementing at meetings. Implement at walk rounds. Discuss at all meetings. All homes have some concerns/issues/staff using relevant descriptions care plans/ documentation in daily work. All new staff to discuss at probation meetings. Holding events timeline (NAPPI 2) Important process. Prevention/awareness of behaviours - AVOIDANCE/COACHING. Use of language.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Look at how the green/amber scales can be applied to staff management. To go back over the theory elements of NAPPI 1 and 2 to be more aware of items that may have been forgotten over time. Lack of detail in documentation. Does NAPPI continue to be applied inappropriately? Holding Events Timeline.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Attempt to encourage staff to consider to use more of green scale, more productive activities etc. Ho w to support staff in using NAPPI better especially de-escalation. Use language from the behaviour scale in their documentation. Level 2 restraint avoidance and timeline of events. Assess the behaviours service users.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

How we look at understanding of training. I would find the form useful as a prompt for staff but also to ensure full information is documented.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Some sort of '2nd observation' to check for learning a few weeks or months after induction. A running document based on the holding events timeline to grab and keep a current record of the incident as it happens. A NAPPI based supervision model.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

More reporting of when NAPPI is positive. Incident report completing as part of NAPPI training. Vocabulary of incident reports. How can we ensure successful learning? Documentation of successfulness of NAPPI.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

It has been very useful to reflect on NAPPI principles and how these are reinforced and adopted by all staff. Use of language and terminology and the importance of this. Events timeline for holds - knowledge of team - base line.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Begin to use NAPPI terminology to ensure staff are more aware that NAPPI is more than the x-shield. For incidents, good idea to have a scribe recording events as they happen. Support staff to understand that though they rarely use physical elements of NAPPI, we do use other NAPPI principles.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Be more sensitive and really look at staff behaviour scale however, more importantly get staff to think about green behaviour scale for service users. Review of our student forms to reflect on the use of 6 page document eg: support by NAPPI useful for homes that has a lot of physical intervention.Although difficult, focus to be 'no hands on'. Some homes do require NAPPI 2 understandably however more knowledge difficult to gauge appropriateness.May firstly go think of NAPPI 2 to stay safe. Devise a pre update question/answer to complete, attempt to confirm knowledge/identify gaps/how many sessions already attended. This knowledge gauge trainer/manager competence/knowledge. Not just a training exercise that looks good on staff. Exemplar having a service user like Tony to explain from service user view. Extremely useful. Would allow understanding as would use service user as a reference.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

It reminds us and helps us to reflect on our practice.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Interesting and valuable exercise looking at this tool for staffing, particularly during supervision.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Will go back and review how we maintain and update Lalemand. To improve outcomes and personal development plans. To identify movement from red to green.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Further structure in house support and awareness of NAPPI and it's philosophy of care.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

I will make particular point of ensuring that staff maximise every opportunity for use of the 'green' activities in their care planning and delivery. I can also use the principles in my approach to staff management (SMART).

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

By knowing staff better, become more organised, be one step ahead of the team at all times.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Focus more on green scale. Focus more on documentation.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Use the SMART principle with staff and ask the staff to use the SMART principle with what they do-through supervisions and appraisals. Also listening to Tony-amazing-from the residents point of view.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Use of expanding Green behaviours down to daily activities.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Look at service users green scales and improve - integrate more into support plans. To show how we attempt too improve service user quality of life and reduce red behaviours. Better for home, staff, service users and company.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

It will make me look at our support plans to ensure they contain the Green Behaviour Scale. Also to encourage our staff to look at communicating with the service users to enable them to stay in the 'green'. We do already implement lots of the principles but today has shown how easy it would be to improve how we actually do this.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Embed NAPPI. Use NAPPI SMART with staff develop relationships.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Some of the course information could have been more structured ie: SMART Principles in application to individual homes. I will be reviewing care plans to ensure they meet NAPPI guidelines.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Green Behaviour - Tony gave a very inspirational speech that will change not only my presentation of Green Behaviour Scale as a trainer but also looking at service user plans and the activity team planning for service user needs.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

Focus much more on the green behaviour scale and how we can provide more green activities. To keep service users out of the red behaviour scale resulting in less incidents, happier service users and work force.

NAPPI Management Workshop - Managing the Application of NAPPI - Click here for course details

I am now better equipped.

Dementia Awareness - Half-day Workshop - Click here for course details

I feel more confident and aware of Safeguarding, especially being able to support my staff and coaches. I still believe there are areas around Safeguarding I need to improve, so I will self research.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Has updated my knowledge. Ill feedback my training to my coaches and highlighted at team meetings. Awareness is key.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

The course has given me a clearer understanding of what safeguarding issues are. Also how to go about reporting any concerns.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

I will be more aware of types forms of abuse and I have gained information about my main concerns. Im confident now to raise a safeguarding concern.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Take what Ive learnt to the TOT course. Using my knowledge to advise. Help to design a training course for big life.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Has given me a heightened awareness and confidence in addressing safeguarding issues.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

I will spend more time discussing safeguarding with my team.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Greater awareness and made the policy a lot clearer. Will help me cascade this information to the wider team.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Have a better understanding of types and form of abuse. Enjoyed learning about the 6 principles of safeguarding.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Able to support the wider team and share my learning.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

I will be more competent in providing first aid to service users and staff.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

It gives me the tools/knowledge to use first aid effectively.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

The training was excellent. The trainer delivered the information well. It will help me to administer proper first aid because I will ave confidence.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

It will make me more aware and more available to help administer basic first aid to help a service user or any member of the public.

NO CERTIFICATE NEEDED - NO CERTIFICATE NEEDED - Click here for course details

More confidence to ensure correct reporting of incidents and improving staff confidence.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Very confident to report and understand safeguarding. Have been informed to use tools and case studies. Will be using my new skills in daily practice.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Added confidence to deal with safeguarding issues. I thoroughly enjoyed the course.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Share this information with my staff team. Ensure that flow chart and contact numbers are available. Improve information available in community centres.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Will improve practice. I came away with lots of actions. Improved my confidence and gave me clarity. Expanded my knowledge.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Reflect on the day to day practice and how we can incorporate the 6 principles.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Definitely need to be proactive around safeguarding will revisiting all policies. Need to display flow charts.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

I have learnt how to incorporate the six principles into practice.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

I feel that I will be more confident in being able to support our practitioners to manage safeguarding effectively and also reflect this in supervision. The 6 principles is the most empowering thing I will take from today.

Safeguarding Vulnerable Adults Awareness - One-day Workshop - Click here for course details

Look more at the green area, primary prevention of the tenants. Discuss with the tenants what they would like to do to make them feel "they can, they belong and lifes good".

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I know how to properly shield myself. I know what to look for when identifying positive and negative behaviour and correct way to deal with it.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be able to deal with behaviours if they occur but hopefully be able to keep service users in the green.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I will be able to protect myself and others. I will know/be aware in more detail about triggers. I can use SMART effectively now.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Be aware on how to handle and manage stressful situations being proactive with tenants. Working in safer environments, assess dangers and prepare for intimidating behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Very relevant and has highlighted lots of ways to deal with day to day problems. Given me a better understanding of dealing with challenging behaviour. An excellent day.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Give me the ability to deal with challenging behaviours, but also give me the opportunity to prevent behaviours from occuring. I will also be able to develop green scales for service users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will make me more aware and how to cope in different situations and how to act in a safe way.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Working as a team and following the lead person and listening.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I will know how to protect myself and anyone else around me safely.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I think it will make me think about our residents need's a lot more rather than telling them what they need.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Will give me confidence in situations that may arise.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Helps me be more effectively put myself in the residents shoes so that we can have a better insight into how they may feel and react in certain situations and therefore how we can better their needs and keep them safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

I now know how to manage a situation more effectively than I did previously.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

The vocabulary of the Lalemand behaviour scale will be useful. We will be installing the Behaviour scales for our residents.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Made me look at my self as a role model and to break things down moving one step at a time.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me work in a better manner and I have a much better idea of how to approach my residents and rethink assumptions Ive made.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A reminder to take a more structured approach to assessing individual residents using the behaviour scales.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will make me think and reflect more. My understanding of techniques and practice have increased.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

It will ensure that if I have to support an individual who is presenting at a dangerous level of behaviour that I would be able to use the correct techniques to prevent harm coming to staff or individuals.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

I will know how to keep safe people I am working with (individuals and staff).

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Once we have new individuals in it will be put into practice.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

The course will help keep individuals and staff safe if we have to use a restrictive intervention.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

If it was ever needed I would feel confident using restraint with other trained staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Be more aware of different techniques. Be more confident in working with individuals who may sometimes display challenging. More supportive of my team members in the above situation.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

To keep ourselves and others safe when situations arise that become neccessary to use restrictive physical techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

This will help me understand what technique would be useful in a certain incident knowing best practices.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

Keep safe and individuals safe whilst understanding the correct procedures to follow.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 3 - Click here for course details

It has refresh my ideas I already had and helped me more to look for signs.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

It will help me to identify those in need, whether these are colleagues, tenants or general members of the public.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Great course for introducing me to safeguarding and relevant legislation.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Be more aware when visiting and talking to customers. Action concerns and issues.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

A good knowledge and understanding of safeguarding adults.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

It has given me a good understanding of safeguarding and things to listen/look for.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will be more confident now, now I know how to recognise the abuse and what to do.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I have gained new knowledge and feel confident in new knowledge.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

It has changed my perceptions and has been a big help especially the Behaviour Scale.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence, awareness. I have better understanding of NAPPI. I will also be able to use this at home. Working on the Behaviour scale has really opened my eyes and I have learnt a lot.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Try not to let the service user get to disruptive, destructive and dangerous levels of behaviour.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I now have more confidence in myself and supporting agitated service users. I feel I can support service users without restraining them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Confidence boost. The behaviour scale is a good tool to refocus. Provide incentives and increase quality of life.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

I have learnt a lot in this course about I Belong, I Can, and Life is good. I am sure I will improve because I have more understanding of NAPPI than never before.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Better understanding of service users reasons for behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More knowledge and understanding how to do NAPPI, look out for triggers and why incidents happen.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

More understanding of preventing certain behaviours.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Once the correct paperwork is in place and staff are allowed to use NAPPI skills in the workplace it can help with certain users.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Now much aware of the importance of safeguarding in my role, to the business and our customers/others.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Be more aware of environment and the situations I am working in, and also take a little extra time to talk to my clients if I am unsure of their situation.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I will be able to identify safeguarding issues and vulnerable people with greater ease and understanding.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Very informative in a comfortable environment by a quality tutor. J, thank you. I will re-inforce my life skills, communicate note take and observe. Worth while afternoon.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

Working currently directly with tenants, it has made me more aware of what to look out for. It also re-instated the roles I also have a legal requirement to do.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

I can better understand the principles we undertake and know how to refer to things more specifically.

Safeguarding Vulnerable Adults Awareness - Half-day Workshop - Click here for course details

It has given me a better understanding and has been a good assessor refresher.

NAPPI Care Certificate Assessors Programme - - Click here for course details

I will now be able to implement this as I wasnt confident in the care certificate element.

NAPPI Care Certificate Assessors Programme - - Click here for course details

Better understanding and how to be a good assessor.

NAPPI Care Certificate Assessors Programme - - Click here for course details

Will enable me to start assessing care certificate.

NAPPI Care Certificate Assessors Programme - - Click here for course details

Give me the knowledge and confidence to take back to the workplace.

NAPPI Care Certificate Assessors Programme - - Click here for course details

I will improve communication with and assessment of those whom I assess. Will help various ways of conducting audits.

NAPPI Care Certificate Assessors Programme - - Click here for course details

Reflect into practices, aware of self and others learning styles and adapt to suit all. Can effectively support staff with care certificate.

NAPPI Care Certificate Assessors Programme - - Click here for course details

Looking forward to supporting staff to gain care certificate, mentoring and encouragement.

NAPPI Care Certificate Assessors Programme - - Click here for course details

Triggers - Why are they happening , what caused them.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

The Green Behaviour scale and Red Behaviour Scale were very useful.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It has given me tools to be confident and keep me and service users safe.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

Being more confident to handle a situation when it happens.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

This will help with how to do this in our workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

We will practice the techniques in our team meetings and the psychological techniques will inform our behaviour plans. We will also incorporate the behaviour scales into our recording.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Learn new skills; which will help us to use with our clients.

Reducing Resistance to Essential Care - Half-day Workshop - Click here for course details

Very interesting, help to improve my skills, help to deal in some situations.

Reducing Resistance to Essential Care - Half-day Workshop - Click here for course details

I found this most useful in being able to adapt the skills to the different service users and environments.

Reducing Resistance to Essential Care - Half-day Workshop - Click here for course details

Good to learn new skills. Discussions of different techniques.

Reducing Resistance to Essential Care - Half-day Workshop - Click here for course details

Learned useful skills to confidently execute level of reducing resistance.

Reducing Resistance to Essential Care - Half-day Workshop - Click here for course details

Feeling more safe handling clients in the right and safest way.

Reducing Resistance to Essential Care - Half-day Workshop - Click here for course details

I am more conscious and more confident in my job, in my abilities. I am more able to intervene physically.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will help me to be the best support worker I can and I am able to keep myself, staff and service users safe as a result of my learning.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

It will have a positive impact at work because it increases safety for both service users and staff.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel more comfortable to intervene now that I have had the training. All modules are important.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

Uniformity of methods, using the amber scale, prevention - psychological elements, categorising them in order to take the best action, using some techniques.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 Re-certification - Click here for course details

I feel better able to support the team if RPI is needed and will be better able to communicate well as a part of a team or group.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & Level 2 - Click here for course details

Thinking about the services users in more detail being more considerate about their needs. Thinking about the small things can make a big difference to someones quality of life and happiness.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

A lot CPR new to what I did before. Great to Stay in the Box. Very good update!!

--SELECT-- - Trainer Programme - Click here for course details

I will be able to address any injuries that occur in the office with more confidence and more knowledge.

--SELECT-- - Trainer Programme - Click here for course details

It will help lots in my working practice, I have learned how to manage situations in people with learning disabilities.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 & 2 - Click here for course details

I will be confident in physical skills and know how to carry them out safely. Knowledge of lots of different techniques for different situations. Full staff team comfortable and confident to work together.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

If a situation was to occur I would be confident enough to try minimum impact first then if this did not work move to other levels without hesitation. Thank you.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will give me great confidence knowing that having received the correct training and will be able to carry it out in my role to the best of my ability. Thank you for four excellent days guys.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 2 - Click here for course details

It will effect how I address MDT meetings in relation to MCA as well as I how I approach Risk assessments.

Half-day Workshop - MCA/DoLS Workshop - Click here for course details

It has given me the knowledge and confidence to discuss and assist with referrals. I now understand the needs and reasons.

Half-day Workshop - MCA/DoLS Workshop - Click here for course details

I have already done this training in the past, so this was an excellent refresher and enabled me to revisit this subject. Tony really knows his subject.

Half-day Workshop - MCA/DoLS Workshop - Click here for course details

To know if and when someone needs referring to DOLS.

Half-day Workshop - MCA/DoLS Workshop - Click here for course details

Change the forms we currently use when looking at MCA/DOLS. More confidence when supporting branches.

Half-day Workshop - MCA/DoLS Workshop - Click here for course details

Regularly monitor service users capacity and ensure no deprivations take place.

Half-day Workshop - MCA/DoLS Workshop - Click here for course details

I would be able to work with my colleagues to maintain a safe workplace.

NAPPI Approach to Positive Behaviour Support Workshop - NAPPI Level 1 - Click here for course details

Making sure the relevant paperwork is in place for the clients. MCA and DOLS and ensuring the correct processes are in place. I also im aware on when DOLS is and is not required.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Hopefully help me protect people and put safety measures into place .

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Ask further questions. Request evidence of paperwork. Awareness of what we do and what we are doing is correct.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Has made us think more about each individual also look for potential deprivation. Review each client.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Given me the knowledge of how the MCA/DOLS affects my practice and when DOLS need to be applied for.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Better knowledge and understanding. More confidence.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

I will think about what is happening before I do anything. Think about what the person needs.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Our team can now work more actively to understand the people we support.

Understanding Autism - Awareness Session - Click here for course details

It refreshed my memory on the last time I did the course. I have a better understanding and will use it to my full potential.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have a larger understanding of psychological strategies.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will start to think about the green behaviour module.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will make me more confident handling service users and being more polite.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel the values of Person centred working came across.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now know what to look out for before, during and after a seizure so this will help me recognise the signs.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

More determined to see service users epilepsy controlled better.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

I have more insight of seizures. All knowledge gained will help me.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

More confidence in recognising seizures and talking about epilepsy in relation to my service users. Greater knowledge.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

Have learned a lot about the different seizures there is so I will be able to identify what seizure is occurring and what to do before, during and after in different environments.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

Having learned about the different types of seizures that can happen, it will help me in my workplace because I support 2 residents who suffer from some of them.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

I feel more confident about how to manage seizures and about all the different types.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

I am more aware of epilepsy and of causes and symptoms and what to do in a situation if someone has a seizure.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

When I entered this training this morning I knew absoulutely nothing about epilepsy. I now feel confident in the practice of epilepsy before, during and after.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

It has made me more confident on how to deal with seizures in the future.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

I have more knowledge and more confidence and a better understanding of triggers.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

Given information I didnt know about epilepsy. Better understanding on epilepsy. Given me confidence to carry out the right protocol actions during and after a seizure.

Epilepsy Awareness - Three Hour Workshop - Click here for course details

I have a better understanding and I am able to go to work and pass on my knowledge

Understanding Autism - Awareness Session - Click here for course details

I have learned to be more understanding of autism and how to talk with less complicated sentances and be more patient waiting for responses.

Understanding Autism - Awareness Session - Click here for course details

It will help me to support the service users I support better because I have more knowledge on autism and understand more.

Understanding Autism - Awareness Session - Click here for course details

It will give me more confidence and understanding of the residents with autism.

Understanding Autism - Awareness Session - Click here for course details

I have learned that every person with autism is very different and where some enjoy hypo sensitive others may be hyper sensitive.

Understanding Autism - Awareness Session - Click here for course details

Will incorporate the Red behaviour scale into each care plan to foster a more consistent approach to Challenging behaviour from staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Learning the skills to get me out of a grab will help me out of situations and in a way that won't hurt myself or others. I will also change the way that I say some residents are Agitated, Disruptive and Dangerous and record it.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would be able to protect myself using the physical skills we practiced. I will be able to identify stress factors and reduce them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel I will be able to cope more on my own without always needing other colleagues.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will have more confidence in dealing with violent residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I think this will help me manage agitated residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will look at levels of agitation a lot sooner to help reduce escalation to dangerous.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Understand the individuals stress factors and how to prevent them from escalating. Red Behaviour scale informative and would be effective in our environment.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have a lot more insight into the meaning of defending myself without aggression.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more confident and be more positive in my workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

More confident at work now I had my NAPPI refresher.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

More productive at work. Confidence in other staff members.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Will have more confidence with NAPPI training where clients are concerned.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Give me more positivity and confidence in my work place.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Give me more confidence with working with service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I have recapped things that I did not remember anymore.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To work safely not to use any technique which might result in me losing my job. Very interesting training which will improve my skills.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Just make you think how to approach certain situations and giving individuals the support catered to their needs and rights.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

When working with students I will be more aware of the individual needs and not make assumptions.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

It has made me more aware of the more intricate details of the law/requirements including especially with regard to DOLS. It will make me ask questions and DIG to ensure best practice.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Awareness of MCA and DOLS impact on our students. Better understanding of my responsibility. I will reflect on my own practice.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Much more aware of the implications and the processes behind the MCA.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

I have become more reflective as a result of this course.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

gives clear guidelines to both MCA and DoLs which helps me understand and how to support in the correct way.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

As a transition course it has given me a greater understanding of the MCA and Dols. I will certainly be doing more research.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

I have a greater understanding of the MCA and this will ensure the students are able to be supported to make decisions. I will now record a lot more information regarding DOLS and ensure people rights are not taken away.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Better understanding of what we can do and cant do with regards to our students, particularly in relation to restraint.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

I will be a lot more confident to question procedures.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Clarity around the functional testing and the Acid test has been useful.I have questioned my own practice.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

I am better informed and feel more confident to ask questions of the appropriate people. I can better support the students.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Think as a service we need to look at who we are asking to sign paperwork. I have a greater understanding.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

It has questioned what I do and I will be more reflective in my practice.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Has increased my knowledge in particular in the ways we may deprive someone of that liberty.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Has made me more aware of the MCA and DOLS. Will help my practice.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Acid test very interesting and relative to our environment, very interesting.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

More in depth info on the MCA Acid test very interesting.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

More aware of the parameters that I need to work with in relation to the MCA more aware of how students need to be supported with the deprivation of liberty.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Needs more discussion now within our organisation and review our policies.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Review all practices and authorizations around DOLS.

MCA/DoLS - MCA/DoLS Workshop - Click here for course details

Will enable a better understanding and management of behaviours for people with a Learning disability. It will also improve reflective practice in the future.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will allow me to help the service users where needed, if I can. It also help me inform the support workers how someone maybe presenting to help them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This information will help us improve what we already have in place. ALL staff will need this training as only two people from Holly lodge attended today. More aware of positives rather than negatives and improved communication. It has also helped me understand stress factors.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I shall ask at work to put these scales in place. I am also aware of how my reactions can and may affect others. I am confident in my knowledge of prevention now.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will make me more confident when dealing with people with epilepsy.

Epilepsy Awareness - Half-day Workshop - Click here for course details

More aware of possible reasons to various forms of behaviour regarding people we support.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has been a great refresher and different from my last training. Very informative.

Epilepsy Awareness - Half-day Workshop - Click here for course details

Made me realise theres more to epilepsy than just fitting, understand types of seizures and the triggers.

Epilepsy Awareness - Half-day Workshop - Click here for course details

It has given me an insight into different kinds of epilepsy and causes and triggers. Really enjoyed the course.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I am more knowledgeable about epilepsy and more confident.

Epilepsy Awareness - Half-day Workshop - Click here for course details

I have much more understanding, new skills and knowledge.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be mindful when managing challenging situations and now what steps I can take to work in a professional and safe and most importantly legal manner.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will feel more confident should a situation arise. I genuinely feel I would be able to de-escalate a situation. The course made me realise that there is always room for improvement.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Thought provoking on how to work on promoting green areas in clients lives and how looking at developing skills and confidence for clients should be a constant goal. Thinking about this can only improve life for the people I support.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Provide me with confidence to manage conflicting situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel I understand triggers more and how to deal with stress factors, and to protect me and others from harm.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More awareness and understanding putting it into practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More understanding round triggers and situations and how to help residents live in a green, positive, life enhancing way.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Give more confidence in my occupation as a support worker.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will make me more confident in understanding my childs green scale and I now recognise the importance of this. It has reminded me to keep the focus on positive aspects of behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The course has underlined good practice but also enabled me to improve techniques as well as developing new ideas. It is a different way off thinking which is very appropriate for short breaks.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Given me a broader understanding of challenging behaviour and how to deal with them confidently.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will give me the awareness of the importance of taking into account all these factors when assessing a challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Gives confidence and helps me to understand more about how to improve my practice.

Positive Behaviour Support - (bespoke with Level 2 physical skill) - Click here for course details

It has given me many ways of controlling the behaviour by helping recognising it earlier.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will think about things differently now and has given me a better understanding of challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have learnt some good new techniques and has made me think different.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be putting in practice a lot I have learnt today the course has been helpful and thought provoking.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use the new techniques I have learnt with the service users and this will help me understand more of the behaviours they show.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will consider language used to Advance Equality and Diversity.

Equality and Diversity Workshop - Equality and Diversity Workshop - Click here for course details

It will allow me to use legal restraints if needed within my working practice as a last resort.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It continues to keep myself safe when working with clients in a safe manner. Emma was great in showing, including everyone within the group. Thanks.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Greater Awareness of the Equality Act and protected Characteristics. Better Awareness of what terminology is acceptable and what is unacceptable.

Equality and Diversity Workshop - Equality and Diversity Workshop - Click here for course details

Staying one step ahead, being alert all of all the things to do.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Has built my confidence in myself and my new staff team. Feel we all have the ability to support our new community member effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

New to care so starting on the right note with relevant skills.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Work in a way that keeps staff/myself and the community member we support safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

It will keep me and the service users and others safe

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am now able to plan assessments and I will plan my rime around my learners and assessment needs.

NO Certificate needed - --SELECT-- - Click here for course details

Have more understanding. Refresh my own knowledge of assessment. Ensure my time is given to the learners to ensure good planning and making the learner feel valued.

NO Certificate needed - --SELECT-- - Click here for course details

Apply to inducting new staff and supporting learners.

NO Certificate needed - --SELECT-- - Click here for course details

I will now be confident in assessing learners competency that have attended care certificate training.

NO Certificate needed - --SELECT-- - Click here for course details

I now feel more confident to be able to assess care certificate.

NO Certificate needed - --SELECT-- - Click here for course details

This will help to ensure that I can work through the different standards to assess that a learner is competent in their job role and can sign them off so they achieve care certificate.

NO Certificate needed - --SELECT-- - Click here for course details

Look at ways in which i can prevent a service user becoming agitated. Try to diffuse a situation from developing. Try to make service users feel like life is good!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more aware in general. Brilliant training!

Epilepsy Awareness - One Day Workshop - Click here for course details

Make me aware of looking for signs and what to do during and after a seizure

Epilepsy Awareness - One Day Workshop - Click here for course details

I do not actually deal with customers but my staff do so it was helpful to see what they face in their day to day jobs.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

rarely come across aggressive behaviours, more frightened behaviours that can lead to aggression, but provides us with tools for dealing with extraneous situations.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

I can use this training with all individuals not just autism sufferers

Understanding Autism - Awareness Session - Click here for course details

Use knowledge and put what I have learned into practice with service users

Understanding Autism - Awareness Session - Click here for course details

Constant contact, reduce risk of using restraint, one person seated hold very useful, supine assistance.

Non Abusive Psychological & Physical Intervention - Reducing Resistance to Essential Care - Click here for course details

Information gained about internal process for reporting is new but the main gain was update.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

I will remember much more of the training. Very entertaining and made you think

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Feel more confident doing practical work. Trainer made it feel more life like

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Yes I will be be more aware of anything that may happen in the day any behaviours may present And things to do to distract.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be more aware of the situations and gained more knowledge of Autism

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I am feeling more confident about supporting individuals with challenging behaviour. How to prevent escalation of behaviours and eventually to use RPI effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It will inform my practice at work. We primarily work with people who present challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Gained more information and understanding on Autism. Feel more confident with Techniques.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Updating, Practice manoeuvres and understanding secondary prevention.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Enable me to dela with potential dangers in a safe and efficient way according to guidelines

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This training has equipped me as to know how to handle my service users in an appropriate fashion

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Get me to think and apply techniques efficiently to safeguard my service users and support my collegues

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will help me protect myself and others from harm.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More Alert. More Knowledge on behaviour and how to deal with behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware and experienced in challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The NAPPI training will help me to understand the service user better, understand their behaviour and help prevent escalation.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will approach situations differently and with more confidence.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help me protect myself and the others around me in the workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Gives more understanding in how to protect myself and others.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be able to understand more triggers and know the levels of behaviour. Be able to protect myself better.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will have a big impact on my working practice. The way I work and view my actions and the behaviours of others will be much improved. Thank you!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

To introduce the behaviour scale into the service. More aware of body language

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I would be more aware of how to proceed in case a service user becomes agitated

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will apply the skills I have learnt and put these into practice whilst caring for our clients/service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

By using the green and red behaviour scales and the holding events timeline, also having more confidence in using the techniques.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This course will fundamentally change the way that I do my job in a positive way. I will become competence in respectful in every situation I encounter. good training I really enjoyed it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I can think about how to diffuse potentially dangerous situations in a much more effective manner.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The ability to remain calm and confident is due to having the knowledge from the training for both parties to remain safe. I have enjoyed learning about the red behaviour scale and intend to put in place within the service that is a very good piece of work to enable the staff to work more effectively according to the individual needs.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Hopefully remove the majority of the danger. it has empowered me with assertiveness and confidence. I hope this will restore the services users confidence in me and leads to a happier and more fulfilled supported relationship.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Update on the skills ~I wanted to learn, also the green behaviour scale will help towards changing the quality of life of the people we support at our care home.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have learnt physical interventions which will improve how I support individuals and also different avoidance techniques. Lalemand behaviour scales very interesting and a lot easier to understand than previous training models.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel the training will give me more confidence in my job and really help me to understand what might trigger challenging behaviours. How to turn it around before it goes too far and also how to understand service user needs and being able to bring things and try new things into their everyday lives.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel safer knowing I can do the moves better and the staff I work with know them also and what we are doing together.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel that the Lalemand red and green behaviour scales would be really helpful in the place I work, especially for new members of staff. I also think the documentation activity would be good to implement. I have enjoyed this course.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I found the Lalemand red and green behaviour scales very informative about the service user. Also the way to restrain service users without force was very good and gave me more confidence if I had to use this.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

the red/green behaviour scale is really good and would be useful for some of our service users. The guidance technique is also really good and would be useful for some of our service users to have in their care plan.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Staff will implement the red and green behaviour scales- very useful for improving the clarity of incident reports/ recording potential triggers and distraction/ deescalation techniques. General increase in confidence in dealing with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Red and green behaviour scales can be implemented into the service. Confidence in dealing with challenging behaviour more effectively and being person centred.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

it gives piece of mind doing this course, and gives the worker confidence. The red and green behaviour scales should be implemented into our workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Using the red and green behaviour scales would help the place I work at. It would be helpful to all staff new or old to the service.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

more confidence in dealing with challenging situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Makes me feel safer and more confident in my workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Use clear communication between team members; employ NAPPI techniques as a safe option for intervention

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will maintain a persistent rapport with the service users, I have realised different triggers do different things and I feel safer within my job given the new techniques

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware and more positive and be confident in my work in supporting people and to use RPI correctly and efficiently and learnt about NAPPI

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Psychological aspects were very good and also the physical SMART. Will be very helpful in the job we currently do for the safety of everyone involved. It will refresh our knowledge in the conduct of our duties

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Hopefully co-ordinate responses and work more closely in a team, in crisis situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have a better understanding and respond more affectively to behaviours before they escalate

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel ready to introduce NAPPI into the service with confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel more confident in my role as a support worker knowing the NAPPI skills as I will be able to keep residents safe as well as myself and other staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will make me more confident in dealing with with situations in the workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Because I now know the NAPPI techniques that will help me and the service users in our own safety. And it will always keep me one step ahead

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will now have the confidence to use the NAPPI training within guidelines and supporting others

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Know how to handle situations and stay one step ahead.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now feel confident of how to go about getting myself out of different situations. Also I feel I can now be one step ahead and keep myself and others safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Know how to handle situations and how to avoid them, keeping one step ahead.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I can use the x-shield, physical SMART skills and grab release in my work. Thanks

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I am more aware that Dementia has many other areas. Feel more able to work afectivly with the residents I will put all this into practice whenever I can

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be using the skills I have learnt and confidently

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will have more confidence when dealing with situations. I will use the new knowledge I gained to perform my job role

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be confident, safe working practices in challenging situations that arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I feel more confident if I ever need to move someone from an area. I feel safer.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

The red and green behaviour scale have made me think of how I could improve the quality of life of the service users I work with.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The approach to the service users when they are disturbed. Manage challenging behaviours affectively. Use physical skills correctly

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would be confident on what course of action to take when there is challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Think care plans will be clearer particularly with the red and green behaviour scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Protecting myself and the service user in a situation which may arise

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The way we deal with challenging behaviour and also the way we help each other

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel that I will be safe at work and we will all be using the same language so nothing can be misconstrued. We will be able to use different techniques to support the service uses before they reach the red behaviour scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The universal language used in the red behaviour scale will benefit me a lot as there will be no room for confusion in paperwork. I believe the worker and service user relationship will become stronger and hopefully the need for restraint will be lower using the red and green behaviour scales. Restraint techniques are a lot more dignified and effective than our previous provider.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Being able to have a clear understanding and working in a clearer model. This model works better in this format. Allows us to be more concise.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will change the way I support the service users I will be more confident in stopping a situation becoming worse and refocusing them on their daily lives.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am well aware of certain techniques and practices at workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More awareness in the workplace and very good information given and very well given and taught

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Give confidence in knowing how to apply what I have learned in the workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be able to use NAPPI techniques to resolve situations in my workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel more confident when working with my service users

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel more confident and will be able to use NAPPI techniques. I will be able to do my job better :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Better understanding of physical SMART skills. Feel confident that in the workplace will be able to understand more challenging behaviour I encounter

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be working with much more knowledge and more confident with challenging behaviours

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I enjoyed the physical skills and found it really useful to know

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

A better understanding of NAPPI and go away with better knowledge and skills

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more confident now to enter a room if the resident is violent or I need to be more aware of. A very good course, a good trainer

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Patience, observation, monitor and assist where needed. Very good safeguarding skills when needed

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Better knowledge. Know how to avoid distressing situations developing

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The Lalemand red behaviour scale and Lalemand green behaviour scale would be very effective. Learning about keeping myself and others safe and how to deal with situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel I have a better understanding of how to approach people when they are distressed. The behaviour chart would definitely be a part of the course that could be put into practice in the service I work in. I feel the course has enhanced my life.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Lalemand red and green behaviour scales, gives a different way of how to help someone be less stressed. How to protect ourselves and others.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will have confidence on how to approach a service user with challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Given me confidence and skills and knowledge to support individuals who may show challenging behaviours and may need my support to be safe. I can guide my staff team and support them if necessary

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Everything will be more controlled. Makes people more confident

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Lorraine gave me the skills I will need to help me in my workplace in order for me to do my job better and safer

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To feel safer in my workplace be able to do restraining techniques safe and correctly for myself and service users, learned how to approach aggression.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be able to assist my team members who have all already passed the NAPPI training to support the service users safely and correctly within legislation

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am more confident now because I am aware of non- abusive psychological and physical techniques of intervention. NAPPI skills allow me assess the situation appropriately

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Correct techniques. Avoidance techniques. Awareness of current legislation. Policies and procedures

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Adds more confidence to my skill set and coaching support staff

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Apply everything learnt, I feel this training should be provided before anyone starts the job

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be more confident in my approach to situations. Learnt a lot of valuable skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Really good positive day, reinforced the job I am doing

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This training will help me understand my job more and use all the training I have learnt to carry out my job

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This course has helped me understand my job more. I will use everything I have learnt when at work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Training has really given me a good understanding in my job and it shows me a better view

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will know how to perform grab release and how to deal with situations that I was not sure on dealing with before

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Leant to protect myself and gained valuable training

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more competent at recognising signs of escalating tension

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Reflection on the reasons behind the original trigger for distress. I think more time emphasis needed on the importance of life enhancing areas will vastly improve our service and the experience for all residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Able to recognise behaviour stages. Would have like to have with more standardised language that the whole school can work from and use in documentation and hand overs etc.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Recognise stages young person goes through use correct language agitated, destructive etc.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Hopefully help me feel more confident in using deescalation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help me to be more confident in using deescalation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help in analysing/recognising potentially difficult situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Giving me reminders helped me reflect upon and re-evaluate some areas of my working practice. Refreshing and updating-recognising issues so prevention is quicker. Remembering the importance of how I Affect the young people in my care and to ensure I give my best-and be a reliable consistent source of support. Improve my overall practice and interactions in my role.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will take a calmer more structured approach to deescalation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will be able to think more and make early intervention

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Recognising the way I approach things. Some excellent interaction stand and shout. Red and green scale charts used to great effect. Impressed how the trainer remembered all our names! Management of group very great confidence in how the trainer answered the groups questions

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will enable me to work with all the stuff effectively using the same language to define/explain behaviours shown :)

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Refreshed skills for deescalation techniques this will be useful as we are working hard to prevent RPI

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Improve skills and awareness I aim to use in my everyday practice

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Hopefully I can work closer with my colleagues to standardise our practice at our school

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use techniques learned today in my working practice

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the behaviour scales, refocus on deescalation with training information, refreshed ways of looking at my working and value base

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use knowledge to build on existing skills and look at behaviour scale

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have a greater understanding of behaviour scale and deescalation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more observant. Recognise more about my own body language e.g. 360

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Effective to help us consider and reflect on behaviour management

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Awareness of different levels of behaviour and responses to these

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will need this training every day as every day is different, and presents different challenges with different situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Was very useful to see how the green and red behaviour can be used and refreshing desolation practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will introduce red and green behaviour scales in my work with young people

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more confident now I have redone this training.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It will help me look at ways to influence people. How I protect myself and the service users when doing a NAPPI physical intervention.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This training has refreshed my knowledge and skills on NAPPI. I would feel comfortable using these techniques whilst staying inside the box.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It would make my job a lot easier, safer and less exhausting.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This training made me reflect on how we can better support a certain service user by working better in a team when we need to use NAPPI physical techniques.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Help me to work with the team and understand the role of each person. I will work in a safe environment, if all use this technique. I am happy because I can work and do my job without putting service users in any danger.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Become more aware of the dangers of incorrect holds and how the course content will impact on the service users lives and ours

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The course focused on the psychological aspect of physical intervention which I found beneficial and the restraints had less impact on everyone

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will have more confidence in my job. I enjoyed the physical side of the course and also the Lalemand Behaviour Scale. Overall I enjoyed the course interesting.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The Stay in the Box module was good, the training was relevant to a point but I think we would need more bespoke training for certain residents but I did enjoy the training and Jay was very good.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I enjoyed all aspects that have been covered in this training.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This course has made me feel I can be more confident in doing my job correctly

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Work in a safer way for both myself and the client and other staff members

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Think about avoidance techniques, be aware of the difference between compliance and cooperation

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to use NAPPI RPI effectively and appropriately

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Keep my clients and staff safe, produce better care plans and improve on documentation. Reduce the risks of litigation and investigations on physical abuse.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware. Be more confident when in a difficult situation. I will feel more capable of performing physical intervention if needed. Realised how important teamwork is.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel more confident in using physical intervention if I need to. I will use Lalemand behaviour chart as I think it will work well within our care setting.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The courses been very enjoyable and instructive making it more simple to take on board the method shown. Because of the way Tony has put the practice across, it will be easy to put the methods into practice within the homes. Tony also introduced humour into the course which has made the course easier to understand.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Other training that I've received in the past, I found to be very excessive and over the top. Which I did not like as it sometimes made it too difficult to understand. NAPPI training has been taught in a simple and comprehensive way, by an instructor that was approachable, humorous and makes a course easy to understand with direction. The course also stresses the use of documentation and recording to also make the use of Intervention with no aggression and a safe environment.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Message change throughout our working practice, very relevant to our situation I feel I could use NAPPI well and effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will worry less about causing injury to others. To work toward improving peoples green behaviour scales.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more able to understand and help service users more effectively in addition to knowledge Learned. Take the relevant tasks and with confidence as I am more equipped to protect myself and services is through implementing a safe way to support someone displaying challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The NAPPI training that I have received over the last three days has been fantastic I have learnt more than I thought, I am also very happy to put the new skills into practice and have a team meeting to talk about putting it into action, thank you Tony.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident using NAPPI as it is less aggressive than [Former Provider]. I have found the paperwork simpler for everyone to complete and refer to across the service due to the better documentation and consistent language. I found the course very enjoyable and the trainer very knowledgeable and approachable. Most of all I feel our work place will be a safer environment and will improve the lives of the service users and the staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Work SMART! Able to work in a very Green way to help promote a better quality of life by spending less time on the red behaviour scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To use our relevant documentation and paperwork to record all in a way that is consistent and easy to understand. In this training I could apply it easily to the right service user.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The training will help me a lot to do my job to a higher standard with a better understanding. I feel very confident to use NAPPI techniques rather than the [Previous Provider's]

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

NAPPI training will help us focus a lot more on psychological techniques to support our service uses. To prevent behaviour's from escalating which is much needed. The paperwork has been highlighted in a very constructive way for detail I really appreciate the template given also has given me more confidence in the areas where i have struggled before.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

NAPPI is a massive improvement on [former provider] as it is less aggressive towards service users. The techniques are simple and easy to use and very effective. Our Care Home will be a safer environment and improve the lives of the service users and staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I think it is a big improvement on the current training. I better protected and safer at work. Also the paperwork is easier to understand. I have found the training very enjoyable. The trainer was very pleasant, knowledgeable and very approachable.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Work effectively together as a team to manage this difficult subject. Talk more together and debrief regularly.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Help me to move clients safely when we have to and keeping me safe whilst doing it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel more confident with information gained from the course

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to handle certain situations in a more confident manner

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

With this training I feel I will be able to move residents safely.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel confident to approach a service user in a different way when needed. Enjoyed the training

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Work more confidently with the service users with knowledge gained throughout the course

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would definitely feel more confident using NAPPI with my service users

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I just enjoyed all of it. The trainer joined in and kept it fun and interesting

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Well I will definitely be using it if needed, I learnt new skills and it has helped me gain confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel I have more confidence to deal with challenging behaviour now I know I am NAPPI trained

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Knowing now I am NAPPI trained I will feel more confident at work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will just keep doing what I do as this is a refresher for me a refresher, course is very useful

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

With this being a refresher for me, I feel I have regained more confidence again now I am certified again. Thank you

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I really enjoyed the delivery of the RPI skills, the training was interesting throughout training. The trainer was really good

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will try use RPI with minimal impact only when necessary.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Update care plans with specific moves. Continue to work within team Identify and utilise new skills of staff within the home to safely manage the care. Introduce red/green behaviour model.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Move clients that are a danger to others safely, without hurting them or putting myself and colleges at risk. Look at the way staff I work with use positive quality of response.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This practice will keep us (staff) and all other users of service safe in case of a difficult situation (incident).

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It made it more clear on how to make the working environment more safe whether lone working or working as a team.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will update Lalemand behaviour scale and complete a new one for the new service user.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Made me more aware of what I am allowed to ethically do.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This has improved my working practice a lot and I enjoyed the training. The teacher was superb!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I have made loads of practices and notes and I think it was very helpful. Thank you.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will use NAPPI skills I have learned to effectively support service users when needed

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I love the skills and x-shield tactics and this will help me and the service users I am supporting

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Take more care, think and plan with team and green behaviour scale is really good

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will put into practice what I have learnt today. I enjoyed the training.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

The course refreshed the knowledge from last year to give me more confidence when working with residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Helps me to understand why the residents show different behaviours when they do.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Makes us more aware. A refresher of what we have learnt in the past reminders how to use it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It kept me updated my skills in my job role and has given me more confidence with adolescents that show challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Gives more confidence when dealing with certain situations-learning new more appropriate restraints for clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

To try and do my job well and be more understanding in my work, it helps me a lot it improves me.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will work more effectively in a very smart way services will benefit from more I have learnt and I will improve my skills in relation to challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

A better understanding of our services and how to diffuser situation for escalates. Keep one step ahead and use smart at all times

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Help me deal with people/service users when they display certain levels of behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The way I do my job in providing support and care to the service users will definitely improve and this is a result of better training

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Communication, to the co-worker before intervention takes place

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It will help me to be more confident with the services user I support. It has given me a new outlook on how to protect myself and the person I support and also how the team can work together if needs be.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident in using my skills at work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will feel confident when undergoing restraints. I feel better about the calming techniques and how to prevent dangerous situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It has helped me to increase my knowledge and skills. Things I have learned I will be at the pass on to colleagues.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Make myself more confident and understanding of how you can protect yourself and others in situations. Understanding ways to eliminate potential incidents.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This will ensure I carry on things correctly protecting the service user, myself and the company I work for.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Make me much more confident and positive about work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Managers were present on the course so I have confidence that they will put SMART and the behaviour scales into action. the training will provide a more consistent approach.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have more confidence that I can remain calm and collected if in a aggressive or potentially dangerous situation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident to know how to deal with challenging behaviours in a more effective way and keep myself and the service uses safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have more knowledge to use in the workplace and all safely in a non abusive way.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Good model (Lalemand behaviour scale) will be very useful when thinking about service user behaviour' and care plans.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The learning undertaken will help make myself and service users safe, secure and others around us. Gives myself confidence and knowledge to be effective with new skills.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Support plans will be more informative for service user/staff on how to manage and minimise risk with following the Lalemand behaviour scale worksheet. Risk plan will be also more informative. Incident report to be written with correct wording for consistency e.g. agitated level of behaviour, disruptive level of behaviour, destructive level of behaviour, dangerous level of behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Identify other staff that would benefit from the course and service user teams. Make suggestions to improve paperwork to encourage the behaviour scales, link to incident reports/risk assessments and support documents/designs.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will allow me to recognise signs of distress better, it also identifies different levels of red scale behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Approach incidents in a more calm manner and apply at least 3 non RPI's before considering using RPI techniques

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I feel more confident in my work and have felt that the refresher course has given me the confidence to put what I have learned into practice

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will integrate the learning into more areas of our current policy and practice. greater reinforcement of use of language structure and processes. I will recognise and celebrate success within staff who actively promote NAPPI values and principles.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I will incorporate a couple of the new (to me) units. E.g. person of influence including the praise scale. Although I may not incorporate the hair/bite physical skills (at present not relevant) it is nice to know about them. The point by point breakdown of narrative for physical skills is most useful and will definitely of benefit to myself (and Those I train) The NEW Green Behaviour scale appears bit more understandable to me this time than last time. Thank you

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

How to use green skills and red behaviour scales in service user files and complete them with key workers and all the residents when they find new green activities they add their interests to their own charts.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I will ensure I use the keywords more frequently. I am very confident in the red and green behaviour scale as it flowed well. Enjoyed this trip and training.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Putting together a scale with becoming a person influence will give me another tool to use I feel flows so much better.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I am planning to include the behaviour scale documentation into my work areas to give common language and consistency. I will also use green behaviour scale to help support staff caring for residents and to see the clear link between Green and Red scales.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I have renewed confidence in my knowledge and ability to deliver NAPPI. Having time to write down instructions for some of the physical skills has served as providing a crib/note sheet and a comfort blanket.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

It would make me more prepared and try to stay one step ahead. I am looking forward to implementing the red behaviour scale into the care plans.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I would impart my knowledge and skills learnt to staff in relevant areas to help keep them safe in the service uses safe. I will discuss the senior leadership level about implementing the behaviour scale into our dementia services. When working in different areas I will then be observing staff to see any change in their practice/attitude after Nappi training. It will mean more training to deliver from a personal perspective.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I already use a lot of techniques after 20 years in care, but I like the green and red scale because it gives me a clearer way to train other people on how to value the people they look after. Will be another excellent tool I can use. Hopefully I will not need the physical skills-but good to know.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

A more positive pro active approach, that i hope the rest of the staff team can adopt. The behaviour scales and explanations of the De-escalation allow us to use minimum impact and not just charge in. I believe the whole course will be defining to the the change of culture in our work place, but most of all have a massive positive impact on the service users i work with.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have not only learnt a great deal but I have also felt that I have the confidence in the service developing as a whole to provide better holistic services for the company.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To focus more on the service I provide to ensure preventitive measures are in place to decrease behaviours that may occur due to lack of activity and interest in the individuals life. To be able to focus on prevention by gathering necessary information in order to be able to prepare for the best course of action for the person.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident now to performed my job without thinking im doing it wrong. Positive learning in dealing with the service users behavior. I also learn to respect other peoples feeling and emotions

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To work less disruptive, more kind and relaxed for the service user. more professionally without causing the service user pain (RPI) Give more confidence to the staff in and around problem solving and behaviours before they escalate. using red behaviour scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Better understanding of how to work with others staff and service users. To make everyone feel valued and how documentation in the most effective way of achieving this.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More confident that I can keep both service users and staff safe in a dignified way. It will be easier to document and keep accurate records of any occurrences that will ensure that areas of improvement are highlighted.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

A full understanding of the red and green behaviour scales How to use my new training and skills to support the service users. A new found confidence in supporting service users who are presenting and support them using minimum impact in a SMART way. Great course thank you Tony and Big thank you to NAPPI

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Implement what I have learned today in my work place

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Feel more positive about working with challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will go back to work and practice content, be confident in delivery, Smile, Remain Professional, Be prepared, Loved SMART,I felt More confident as I went on through the week the penny really dropped when delivering Generating Cooperation

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I really would like to embed NAPPI philosophy into SeeAbilitys practice, update our support plans to reflect Green + Red scales. I would also like to review our other presentations/courses to the NAPPI style

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I really enjoyed the green behaviour scale. I felt this was a great way of looking at PCP. love the layout of the RED behaviour scale and will be improving the way I put together our support plans round this model. I have done other BILD Accredited courses before but I have found that NAPPI Level 1 focussed more than any other on proactive approaches. Plus everything delivered is minimum impact.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I thought that the SMART module fits in really well in my area of work, as I can pass on my knowledge to my co-worker as it shows the values that we should all be working to

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

The behaviour scales and SMART principles were amazing and I agree and will support them greatly. These will be implemented at work giving "Attend 100%" and we will track the changes in behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I enjoyed the layout of the course and the theoretical principles of the course. this theory will be passed on to our staff members to try and create a "greener" working environment. The behaviour Scales (Red & Green) will serve as useful assessment tools and support plans for individuals

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

- Need to develope more opportunities for the people we support. - Will implement the Red and Green scales For ALL individuals. - Need to develope better systems for the individual support for the people we support. Attend 100% and look at how we prevent the need for "waiting" and sharing support.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The training will be very useful and have helped me understand and support the client better than I did before. Very very good trainer.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Help me support the service user in a more professional, calm and use minimum impact. I have learnt to think about ways to enrich the lives of the people I support.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have learnt how to support and work with minimum impact with the people I support.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

To be more professional in my work, to understand more about people I support.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

To put things I have learnt today into practice will only enhance things for the people we support, helping them to grow as individuals. For myself its good for me to do things in my profession with more attention to detail.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

As a a team of staff at Walton House we will all be working at the same goal on filling out diaries and supporting the people we support behaviours better. We will also be working in a safer environment.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More observation of agitation state to avoid escalation. Green behaviour scale food for thought.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Help the staff group and me to be more aware and consistent. Learnt a new model of intervention.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It gives me a better understanding of support, to stop a situation escalating and how to protect myself, the people I support and the other staff team. To have confidence in situations that might arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be looking at the Red behaviour scale for each of the people we support, so that as a team can identify when each person is at each stage and how we can support them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more in control of the situation if violence arises. More understanding why people we support sometimes resort to violence and how escalate the situation. I will be able to protect myself and others around me.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This was brilliant, I have gained knowledge in supporting individuals who display challenging behaviour, feel more confident to support and use proper wording in the completion of the daily diary notes. I have learnt to protect myself. I have learnt to minimise danger and harm at the workplace and how to gain legal protection. I have gained a SMART way of supporting people we support to enhance lives while increasing the quality of life of others.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have understanding of how to manage challenging behaviour. I have also learnt how to protect myself and the people we support in a situation where someone is challenging without using force or restraining the individual.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The training has taught me not only the theoretical aspect of challenging behaviour but has also increased my confidence. Knowledge on how to protect myself without endangering the individual involved as well. The course has met my expectations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more aware of things around me and how to help other team members and how to protect myself. I have really enjoyed learning about the Red and Green behaviour scales and how to look for trigger points.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

My way of understanding the Red and Green behaviour scales. How to manage/De-escalate a situation. How to provide impact and my self protection.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help me a lot related to my work and have more confidence and I have gain more knowledge.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Looking at the Red scales for the individuals with their triggers

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more knowledgeable and positive towards my approach Application of the red and green behaviour scale I will be more confident in the way that I approach behaviour issues

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Smart techniques life enhancing areas and practical restraints

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Improving morning my knowledge in supporting people with challenging behaviour and also restraining procedures How and when? To identify and use the red and green behaviour scale

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The red behaviour scale be used to monitor behaviour and select the appropriate response to each individual service user. The green behaviour scale be used to focus of areas of improvement and I feel more confident that I have but I can work with service users who showed potential challenging behaviour. The training for me was to realise that behaviours have a second level message which means they are usually presented as a request for help or attention

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Given me more confidence to support someone in this situation requiring physical restraint

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

My learning practice will be affected in a very positive way after this course.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

All implements the red and green behaviour scales as soon as possible. also in relation to the training received by reviewing support plans, supervisions, personal profiles and guidelines. This training will allow the staff to work in a more person centred approach

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Training gave me more understanding what each change in behaviour communicates and responds techniques/strategies. I am aware of all the legal issues around restraint and when it should be used and how

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Gave me confidence when working with the team and the people we support. To be able to listen preattentive and be supportive to the people we support and the staff to be more focused

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This course really made the participants think about the service users

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Great behaviour scale as a base for working with people who are more challenging. Of wider understanding and also early warning signs a service user may show if they become agitated and how to respond appropriately.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The course will help me look at my service users f in a different way and also help me support them more efficiently and with more focus

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will help me in evaluating situations before they escalate and also how to identify early warning signs

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use the training especially the SMART principles. It enhanced my understanding and increased my confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Developing partnerships is a module that will help in training the staff, I am going to use this in update to help staff understand controlling relationships.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Developing partnerships I found to be a really good module and I believe will be of great benefit to teach in my workplace. It helps clarify and visually explains what I have witnessed so many times at work.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Developing partnerships, as this can break down in the workplace it will be good to work with staff to look at how we can work on this.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

It will help me to deliver this course appropriately to my workplace, correctly, and to show more confidence.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I think that the developing partnerships will be a great assistance in my workplace and therefore shall be added to my training.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

It will ensure I train as effectively as I can and am showing the staff group good practices that they can take away with them. Reminded me not to forget things and say the right wording instead of me putting my own words in.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I can pass on what I have learnt to other colleagues with easier explanations on different modules. Giving the best and getting the best from our service users. Also the learning I have undertaken will help me more in my job role as a trainer to deliver NAPPI to my participants getting better work practices from myself and my colleagues.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I will be able to deliver my training better as I know understand the green behaviour scale fully and Staff will be better trained.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Not looking at just the Disruptive behaviour, but watching and monitoring behaviour and looking for signs of Agitation. To include the Nappi model into the support plans.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Confidence to deal with a potential issue. Support my co-workers more effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help me support the individuals I work with more effectiveness and help keep myself and others safer.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

To ensure I discuss with my managers what I have learnt from the training and how skills/techniques are currently being used.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More aware of my surroundings and people I work with. Found the course very helpful.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

training will give me more confidence to deal with certain situations, should they arise again in the future. Complete the behaviour scales for each of the individuals to enhance staff knowledge and better equip them to deal with potential risks.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Using the red and green behaviour scales in the workplace to help understand why individuals may do things. How to use the self protection skills when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I am confident in what I have learnt today should it ever be necessary in my job. X-shield wrist/grab release.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I really enjoyed the practical demonstration and will put into practice everything i learnt.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help me understand service users a lot more than I normally do.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help protect the staff and the service user. Makes me more aware using this different techniques has been undertaken.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It has given me the confidence to deal with difficult situations and how to De-escalate behaviour and using non abusive physical interventions.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I am more confident with handling myself at work and also in the prevention of behaviour that might be deemed challenging.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will help protect the staff and the service users. Makes me more aware using this different techniques has been undertaken.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Reduced the fear I had while supporting with some of the clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Showed how to re-act with safety for both service users and staff, with minimum risks, very good for building my confidence.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Given me the tools to enable me to support people in a more controlled & dignified manner. Also I'll be able to identify early signs and stages of distress. This course has given me the skills to defuse a potential explosive situation way before it escalates. Keeping Safe !

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The behaviour scale will be a brilliant tool to use in the workplace, as will the workbook. I will book some more staff members on this course as this course will make the team more effective. Extremely good day, met more than I was expecting.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I certainly feel more confident in my ability to teach physical skills and remember the key words. I have a much better understanding of the green behaviour scale and feel I could now present this to a group. I feel more confident in my ability as a trainer and I look forward to my next refresher course.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Ensure looking out for good person centred practice and give confidence to challenge poor practice and coach improvement. Promote Green Behaviour Scale, especially in satellite homes where meaningful activities are limited.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

The changes that have been made I will apply to my practice.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

I will be able to deliver a more confident course in future and present more knowledge.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Refreshed NAPPI training for the staff that have already been trained in it keeping them engaged and interested by enhancing their NAPPI experience.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Always be prepared for the inevitable, more aware of gaining info before visits

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

The refresher has made me more aware of my surroundings

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Ensure I am more aware of my environment and to pay more attention to subtle behavioural signs to ensure these do not escalate

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

When faced with challenging behaviour from customers I will be able to identify different situations and have refreshed the NAPPI skills should I need to

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Be more aware of peoples body language and be prepared

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Generally being more aware of safety be able to categorise The rise from agitated and hopefully minimise risk

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I am or will be able to defend myself using the physical methods shown

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of surroundings triggers and how to react to potential aggressors Be more aware of my mood and how this can impact on my team and service users who I am working with

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more vigilant and alert to possible threats

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I am more confident in my approach to deal with high risk clients

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of changes in service users and how to react confidently in difficult situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Feel able to identify risks and barriers and independently be able to use methods learned to protect my own safety

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Awareness of environment e.g. location of exits awareness of client behaviour and potential problems

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The training has made me more aware of the understanding and knowledge that is needed to be able to do my job effectively efficiently and thorough

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Understand service user needs more efficiently be aware of safety and environment follow smart rules

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of safety and above all prevention of escalation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I am more aware of my approach to dealing with situations, and what to do to achieve a good outcome.

Non Abusive Psychological & Physical Intervention - NAPPI Trainers Support - Click here for course details

I feel more confident during an incident to keep myself, others and the person I support safe.

Non Abusive Psychological & Physical Intervention - NAPPI Trainers Support - Click here for course details

Be more confident to apply interventions and clarity where boundaries are set.

Non Abusive Psychological & Physical Intervention - NAPPI Trainers Support - Click here for course details

It will enable me to deliver the level 3 techniques and enable me to deliver a full course confidently without my co-trainer present.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Final piece of the jigsaw both for my actual service and for my CPD. Enable me and others to support, support staff and managers and other trainers more effectively.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

As this was my first time on level 3 I will be able to train and support my staff wit level 3 skills and help maintain safety

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

The additional parts or added bits will enhance my training sessions to staff. quite enjoyed the last part when it was being acted out, because is more like a real situation even though diffusion hopefully would have worked. good to practice change over and moving from restraint to another.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

it will underpin the fact that the company can continue to deliver NAPPI effectively as it has done for the past 12 years. with practice I will grow in confidence in delivering NAPPI to our staff.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will advise staff to practice the physical practices a lot more so that it becomes a lot more fluent to them when in the service.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

What i will take away is the importance of working as a team, giving clear directions and being confident in the skills. learning the squirt and dance I can see the value with, and how this could be valuable working with some service users. chunking great way of working and remembering.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will particularly look at NAPPI squirt and dance for use in my location, this seems a very useful tool to use, I need to in bed this method of thinking. teach NAPPI to all new staff that arrive and ensure that it is reinforced throughout our service.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

At present the level of challenging behaviours are minimal and easily directed with diffusion, however there are always new people coming into the service so these skills are still extremely useful for reference.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will be able to recognise when restraint is avoidable and use techniques and strategies to avoid RPI's

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will implement all the guidelines I have been taught in this course I will do certain things differently

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

Being more proactive and understanding the needs if the people we support more

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

I will follow the care plans of the people we support and policies and procedures

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

Carry on with how I already am doing things obviously be very aware at all times if my body language what I am saying actions I take etc

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

I will change/ adapt the recert sessions to making it more interesting and engage with participants more

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I normally work with service users who requires psychological support. this learning will help me to work in partnership with them.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Add person of influence into my training sessions.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

feel refreshed and confident to deliver green behaviour scale

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

enable me to assist with recerts in a much more dynamic way - for learners and myself. putting theorys into practice in a more meaningful way.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I feel it will keep service users and staff safe within the work place To give people time when learning the skills. I understand mechanics of breathing better now, from Jason's delivery.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

I will look forward to using the adaptations to green behaviour scale + will now be able to use the developing partnerships + people of influence more effectively as they are now much clearer to present.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

will definitely use the demo of sitting on the floor holding my knees to indicate restriction of breathing. Great idea. I will update /rewrite crib cards to make training more current and relevant. Again ideas from others for re-training which will come in handy.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

by delivering the training to all staff in the organisation and follow up with mentoring sessions

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Person of influence Developing partnerships I feel the green behaviour scale has a much better lay out. which will help me teach others NAPPI dance and squirt is laid out much better and easier to teach which will be great help to get staff to understand the movements.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

to see and rehearse the 2 person moving restraint - excellent - will certainly help when back in the workplace - i can already think of the scenarios where this skill could have helped.

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

I will make changes in our organisation account in order to use the NAPPI system to monitor training, particularly around incident reports and the example given is very easy to follow and ensure that all stages are recorded appropriately

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

The Sequence of training the RPI's + SMART. Always refer to SMART throughout each module. complete demo. Explanations of holds with SMART. Then One Step at a time to ensure learning ( to enhance muscle memory) Level 3 delivery as and when required - now refreshed

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Absorb the new bits + carry on modify/update training The learning is a boost in confidence and technique, so I can carry that into future training. orbits protective hands enjoyed opportunity for some 1:1 coaching S.A.W Greater Awareness of "Appropriate" use of Power Male/Female and Adult/Child Some valuable tips and changes that should improve practice

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

I will now use the physical demonstration within the mechanics of breathing as i feel that this covers all learning styles - Auditory, Visual and kinaesthetic. I have picked up and learned some improvements to my techniques in L3 skills that have enabled me to be much more effective in my own performance and this in turn will enable me to be more proficient as a trainer.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

I will have more confidence in my delivery it was great to refresh the physical skills. there were a few little changes to certain skills which i appreciate a lot. I am looking forward to adding these to my delivery. I will be more confident in my delivery

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Physical skills needs to be drilled more frequently complete audit tools more fully will refocus delivery to include seated restraint as a level 3 skill

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Due to the training my staff and service users will enjoy a better life. I now know how to safely restrain a service user who has given me concern.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

constant improvement on my teaching + using Sit down during mechanics of breathing for training, look into the transitions of holds new ideas for new clients

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

i really like the person of influence + green behaviour scale modules and I look forward to delivering these modules + implementing the ideas from them in my work place. from the whole week I am looking forward to implementing the new modules + the additions to the existing modules. I ve also gained confidence as a trainer + hope this will reflect in my future courses

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

I think this is going to impact on the training i do now, I have learnt new things which i feel need to be implemented into my training. I now feel confident to deliver level 2 within the services I work. also the staff I feel will be able to apply these techniques to there job roles appropriately of course. I feel that being able to teach NAPPI in the workplace will be very beneficial it will enable the staff to work safely maintaining everyone's safety in the environment. really enjoyable course.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

I am going to review the time in which i deliver the course and renegotiate with management to increase the time allocated for the course. I may have to consider reviewing the content to add what i have learnt from this week and use the other information as glue pieces.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Really enjoyed it! thought the green scale was really powerful and I will defiantly want to deliver that in my training. also helped to challenge my bad habits, great coaching! Thanks!

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Make sure to keep up with records of abuse all the time

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

Put the knowledge I have achieved today into good practice

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

Be more aware of unintentional neglect and what it means

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

To implement what I have been taught into practice

Non Abusive Psychological & Physical Intervention - Safeguarding Adults Workshop - Click here for course details

Closer study of behaviour using Red Scale and doing as much as possible to enable a Green Scale life for our residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Keep in mind the general discussions around achieving a positive outcome

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more confident dealing with aggressive or high rate tenants

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Complete the SMART tasks and reflect, update and review

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will help me to empathise and actively listen to people

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will take a different approach when dealing with conflicting situations with employees and customers. I am more aware of being able to difuse a situation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

i will now have the confidence in ensuring that the staff are follow SMART procedures have the confidence that everyone is using the physical techniques correctly.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be able to teach the course in many homes. this will lead to creating a skilled workforce and maintaining the safety of team members and service users An excellent course delivered by excellent trainers

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

it has made me more aware of how to protect myself. I will use generating co-operation activities to support staff/people who live in the home within dementia awareness, I also think the staying in the box is transferable. the principles of smart fit in with the philosophy I facilitate of being person centred and relationship focussed.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

It will help me with improving my skills as I work in an environment with a lot of challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I feel confident in promoting SMART within my workplace and believe that both staff and service users will benefit greatly from following the principles

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

As a trainer- I have not only learnt about NAPPI but also new training techniques. it was thorough. a lot of these techniques I will adopt / use in my workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

There will be a big difference when i get back to work by following the SMART Skill and with the behaviour scale specifically

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I tend to favour power point as the tool for training but I think I will start to use the methods learnt here and use them in my other training

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

This will motivate my learners in the workplace and continue within a good training culture. Staff will be confident when dealing with any situations that may arise, but also make them aware of physical skills / practice skills

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I feel that i will develop as a trainer. I have been able to pick up ideas and i will use them in my own delivery and build on my skills

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

it will i ve me the skills to look at each day differently and be able to feel confident in what i do/deliver is to the residents/workplaces benifit

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

The ability to formally teach people, change peoples views (mainly HCAs). Help them understand why people are responding and help them remember how to talk to people. Improve care levels on the unit.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

show more understanding to service users and understand how they may feel

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

be more confident when working with aggressive service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

be more confident when in aggressive and conforntational situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

With more knowledge I will be better prepared for situations that may arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of techniques to responding to challenging clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I felt it reassured me more about the work already do.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Take into account the different words i.e. replace kickoff etc. The wrist/grab release technique.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Because I will have the confidence of my staff team to approach me with any NAPPI issues. I will also have a more cautious approach to my own working practice now that Im the NAPPI Instructor onsite.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

This course has given me a better understanding of physical interventions, it has given me a new approach that I will use in my everyday working life. these skills I have learnt will be passed on to my work colleagues.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

For a start the course has changed me and my level of confidence. Bringing these skills back to the workplace will change lives!

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be more confident In delivering SMART and feel 100% able to deliver NAPPI with my colleagues at work.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be able to apply the training immediately and change the way i manage challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

iam looking forward to taking the behaviour modles into the workplace as I feel that it will benefit staff to begin to look at behaviours differently, approach them better and make them reflect on how they work and address matters now

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Be able to use this with in my community Mental Health Team. Also deliver to all staff within the organisation, more psychological own practice. will be doing training into nursing homes, this will be a very useful tool.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I know how and when I need to restrain and how to keep myself and service users safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Use the skills accordingly, following our policies and procedures.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be more mindful of daily life changes and remain employ-ably safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will consider each individual service users characteristics.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Andy always makes me feel more confident which will help at work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I need to apply the techniques learnt. I will use all lessons learnt

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Dealing with aggressive behaviour more affectively. Making residents lives more greener

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I do not think I will do not think I will do anything differently as a result of this training, I will still continue to do my job as it is and apply what I have learned

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I liked the practice of protecting ourselves from residents. Thank you very much

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more observant and perceptive towards the residents behaviour. Respond appropriately

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I think I will be able to handle the challenging behaviour and protect myself by using the skills

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Hope that I will be able to recognise clients behaviour at the earliest possible stage (agitated) and that I will be able to take prompt action and respond in such a way using psychological strategies without the negative behaviour escalating

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be able to use this practice in my job in difficult situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I think I would feel much more confident and able to cope with different situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will put into practice the techniques learnt when necessary with confidence. I will remember distraction techniques learnt during the course when dealing with situations at work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Nothing, but if I was ever in a position I would be fully equipped for an intervention. Also be one step ahead.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would be confident of using these techniques have been trained. I will be using SMART.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Protect myself and the resident in the correct way.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident if the need for restrain arises, and to be able to use the skills I have learnt.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

How to distract and direct more, and be aware of situations if they occur.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

A couple of things and how we communicate and how we hold people.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel confidence to put my training if necessary into my practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use all the techniques we have been taught when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The restraint hold, and to say thank you to a service user when they apologise for when they have done wrong.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel more confident in how to handle difficult situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now feel confident and competent to carry out physical interventions if they are needed and have an understanding of NAPPI.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel much more confident in the things I have been trained in, and I have a great understanding about NAPPI.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will have great confidence now if I come to a challenging situation as I feel I am competent to perform all physical interventions I was shown during my course

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have now got the training and know how to handle service users correctly. I have not started the job yet so it will come in handy when I do.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will use NAPPI smart principles to provide better support and increase my professionalism. I will give more attention to aspects of peoples lives that will decrease the likelihood of them becoming distressed and exhibiting challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use the SMART techniques and help people achieve a greener life to reduce red.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Think more about appropriate activities for service users to reduce the likelihood of red zone stress

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have the practical skills to put into use should they be needed. Feel more confident on approaching situations at work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more conscious of how I approach and speak with service users

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more aware of clients needs and be able to distract or change focus in sessions

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Make sure I incorporate green positives into working with clients. Use positive responses for setting homework with clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think about how I can help to fill in my service user green scale to assist them in having a more positives

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

As this is the first training I have undertook I feel I will be able to start lone working much more confidently as a result of the skills and knowledge learnt in training.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be extra vigilant within situations. Think of training and implement where necessary.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Better awareness of the environment. Greater concern for protection of myself as well as others. Follow understanding of green and red principles in managing challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the green/red examples in a clear and concise way.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more aware-good refresher training. Increased confidence to deal with situations if they do occur

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

mind was well refreshed about some of the techniques used.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

A new approach to the way I will deal with violent situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Hopefully I will not need to use this but I do feel more prepared and safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware of in the box techniques and how to be aware of when and how to interrupt behaviour before escalates.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

keep practising the techniques so staff do not forget the correct ways. Because if skills are not used people may forget.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I really like Lalemand red behaviour scale worksheets, these will help me write reports as well as reflect on why the stages may have occurred and what to do in each stage.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Possibly introduce behaviour scales for staff to carry/use for incident report forms.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I know have new skills of how to keep myself and others safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware of situations that could occur. Be more confident in my abilities, feel less frightened of possible situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will understand better how to keep myself and students safer in the workplace and be confident when approaching a situation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident when faced with difficult situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more confident when faced with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Follow NAPPI training to improve handling of incidents of aggression. Be more confident in handling possible difficult situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will now feel confident and be to put into action what I have been trained.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would be able to use NAPPI efficiently with support from my colleagues when necessary within my workplace. If I need any further support I can seek this from the Nappi Trainer

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Observe and be ready in case anything was to happen and also know how to release a student. I will make sure I stood in a position ready.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Observe other students and get to know them, and keep safe while working with students.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident to cope with situations that may harm individuals within my workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will now feel confident should a situation arise and be able to put into practice the skills I have learnt. It will help me to feel more safe and confident in my job role.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Remember and use SMART. I feel that this is a useful tool that I can be easily put into practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more confident when dealing with peoples behaviour, anxiety or aggression

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will have a more positive approach dealing with individuals if required

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have not started yet but will use everything I have learnt effectively in my new role

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i will feel more confident about the way i do the things was not confident before.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

use the techniques i have been taught. make sure i dont do any harm to my service user

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Able to read signs of aggression and how to de escalate situations. understand how to stay safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

think more appropriately about my interactions with patients to reduce their distress.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will play more attention to positive aspects in clients life. i feel safer and more able to de-escalate a situation.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

i have more confidence in the correct way to work safely with patients. also helped to reinforce the positive benefits of being well prepared to help patients.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

be more aware and bring into practice things That I have learned.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

improve my approach more ideas for meaningful activities to do with my clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

relative informative offered opportunities to ask plenty of questions and friendly trainer.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

be more aware of my own limitations. work more in my core strengths

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

be more aware of my approach, SMART skills, however I work in a nursing home with very little challenging behaviour and therefore not really needed but thoroughly enjoyed it the training will keep me focused on my role.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Now I will be able to perform interventions when necessary

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will now be singing from the same song sheet as my colleagues as I have done different forms of training before and this will make it safer as we will all be doing the same! Thanks very much, enjoyed the training!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

As a result of this training I will be able to produce adequate reports following the models learnt. In addition to that, I am more confident about dealing with stressful situations professionally

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel a lot more confident now with individuals in an aggressive manner, I feel I can deal appropriately

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now know how to handle violent situations by using the right techniques and making sure the service user and myself are safe

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The modules were useful, how to work as a team and what we as a team can do the achieve positive results at work. Using the x-shield, capture wrap and the SMART skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident in my working relationship with the service users

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

With this training I feel more aware and confident to deal/manage in some aggressive and unpredictable situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have more confidence in performing NAPPI skills in the workplace during high stress situations. The aggressor role play was very useful as it was more realistic and gives me confidence to use the skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will always consider SMART when working in my job. I will also consider using behaviour scales and the key to life enhancing areas

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have never faced a challenging behaviour situation that needed the use of RPI yet but I know that this might happen in the future so I believe that this course gave me the skills and the confidence to deal with that situation. The other techniques we discussed that should replace the need for RPI's were also very useful and I will be able to do my job in a better way from now on

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To work as team work communication. To apply all skills which I have gained from the training

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now know how to handle violent situations by using the right techniques and making sure the service user and myself are safe

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The modules were useful how to work as a team and what we as a team can do to achieve a positive results at work. Using the x-shield, capture wrap and the SMART skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident in my working relationship with our service users and will help us create a more enjoyable care setting for both staff and service users

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

With this training I feel more aware and confident to deal/manage in some aggressive and unpredictable situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have more confidence in performing NAPPI skills in the workplace during high stress situations. The aggressor role play was very useful as it was more realistic and gives me confidence to use the skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will always consider SMART when working in my job. I will also consider using behaviour scale and the key life enhancing area

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Guiding skill- I will teach it correctly now. Need to add in extra bits of behaviour scale to update my delivery.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Green behaviour scale will be very effective at my workplace.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Any new recertification will enjoy the new information, all new attendees techniques will be better practice and better skilled in the workplace.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Get me to kickstart NAPPI training in my organisation also train our senior staff so everyone knows more the importance of this, possibly see about getting it mandatory.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

This will help to create a safer environment, I will emphasise the importance of the right approach, and the importance of getting to know a person and enriching their lives.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Generating cooperation I have done the drama differently it worked but the correct way is better. Better understanding of guiding skill, I have forgotten it.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I can demonstrate the skills I have learnt and put into practice within my care home. looking forward to seeing the change it will make.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Share the green behaviour scale with colleagues. Use NAPPI incident reporting process to maintain consistency with the language we all use.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Knowing and the understanding in NAPPI and the training how and when to use

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I can do my job with more confidence and this training is a big support in my job role

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have the ability to apply NAPPI knowledge within the workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Watch my verbal terms of communication and avoid certain words :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident when there is a need to clean the service user after this training.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

More confident in restraints. Use more deescalation techniques.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Stop things before it comes time to do the restraint.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will be able to apply SMART principles effectively now.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I would do things different, because the trainer was excellent in the theoretical and practical skills.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will be more confident when around the service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be able to assist when this service user needs to be restrained. How to manage aggressive behaviour of this service user toward staff and other service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

think about green behaviour scale and how into use.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

feeling more confidentt when around children with CB. knowing that to reduce possibilities of CB red scale I am focus on enhancing the opportunities and quality of life via green scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

request morning meetings in one day service. be more observant to service users moods. work hard to engage positive activities. meet and greet service users at the door to gather information from parents and carers.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

avoid situations where viloence could ensue. understanding how to get a positive response and cooperation. i will know the correct qualities for a violent situation. i can deal with more challenging behaviours with SMART priciples.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

greater confidence with intervention have more knowledge be more aware.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will know how to deal with it when the situation arises

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i'll be more confident in how a react if a child tries to grab my arm about what to do to prevent it happening again

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i will know how to protect myself and help children who have a challenging behaviour. knowing about the red scale is going to be useful, since other colleagues would know what behaviour the service user having.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

be SMART Be prepared with my interaction to challenging behaviour Greater confidence to deal with challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

more confident to protect myself when presented with challenging behaviour. a better and consistent vocabulary for describing challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

be more confident in dealing with possible problems

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

try out the techniques remeber the approach of SMART look out for signs and triggers we learnt today.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i feel i can apply what i have learned and apply it to the workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

use SMART principles effectively be able to establish the difference between types of behaviours

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i will be able to handle physical encounters with some confidence and knowledge to deal with it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

more confident in handling challenging situations and able to safely protect myself and others at work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

be able to spot and respond to behaviours before it comes more dangerous and challenging to the service users and staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

make sure child doesn't get to a dangerous level and always be SMART to keep child happy. Thank you :-)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident dealing with people with challenging behaviour. Dealing in the appropriate way.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Help ensure service users are properly treated and stay safe and comfortable

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now feel i can be comforable to take my time to help prevent service users become challenging.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am a lot more confident as I am new to the job and from what I have learned I feel highly competent. There should be more trainers like Emma. Thank You so Much

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel more secure to use interventions without feeling afraid to hurt the service user

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be aware of my surrounding and use the skills I have learnt

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Try to be more aware of my surroundings and peoples attitude and behaviour towards me and colleagues

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Be more aware of my surrounding when having entered tenants property, evaluate the tenant asap

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

I will include SMART mind set into my work role, all very relevant and will incorporate into role with ease

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

More awareness of surroundings and environmental factors

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Keep my distance and observing my work area and surroundings more

Non Abusive Psychological & Physical Intervention - Three Hour Refresher Training - Click here for course details

Physical skills and seeing my staff feeling more confident

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More confidence in how to respond in various situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will use my training to give a better handover and to use the right dialect to describe a behoviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I can take the knowledge and have confidence in the team I work with to use the skills shown

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will make me feel more confident around the service users I support and know I can feel more confident with the team for support

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be confident, that I now have the theory and practical skills to support individuals when required

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To implement what i have learnt in my general working practise due to a better understanding of how to manage challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

able to deal with potential and actual agrresive situations better and with confidence.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would be more aware in my mood and approach to others. More understanding and confident.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more confident in being able to protect myself and passing onto my junior carers.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

approach service users with a better understanding of their challenging behaviours and what may trigger them to escalate to more challenging behaviours and having the skills to protect myself and them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more confident to deal with certain situations within my job role

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Always be more aware and consider everything before administering and RPI

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will be able to keep in mind all the skills learnt especially the prevention skills. All very good :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will pay more attention to the needs and wants of the service users I work with and will treat them more as an individual and not as part of a group

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will be much more confident if I find myself in such a situation. I believe I will now be fully competent in using the intervention training

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Plan my strategy before approaching a potentially resistive person.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

I have not started out in the community yet but when I do and come across a difficult situation (if it should happen) I hope to be aware of what I learnt.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Be more aware of signs that a persons behaviour is escalating into the red, and find ways of engaging them with green behaviours. Try and calm people by building rapport.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Approach differently. Be more aware of visual signs before approaching. The grab release technique will give me increased confidence.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Found the generating co-operation most useful. Green to red was useful and explained behaviours simply.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Review/look at lone working policy (phone calls, security/safety, aware of surroundings) and discuss this with my team!

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Be much more aware of lone working within the home (signs to look out for, escape routes, opening the door, body stance on step etc.)

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Implement some of the knowledge I have gained in terms of the Lalemand red behaviour scale and green behaviour scale. Also the physical SMART principles as and when required.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

Think more about safety when in and around my car. Be able to use some basic defence techniques if necessary. Recommending the generating co-operation module for use by foster carers.

Non Abusive Psychological & Physical Intervention - Personal Safety in the Workplace - Click here for course details

It will change my whole outlook on my role as soon as I start my shift.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I hope to be more effective using NAPPI principles covering modules in such an in-depth way enabled me to understand more.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I have developed my training awareness and presentation dramatically thank you.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

The staff will feel more confident in their knowledge and skills when presented with challenging behaviour. There will now be continuity in actions of all staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I feel more self aware and have developed my trainer skills. I have learnt and improved ways to chart and realise the importance of using different colours when writing on flip charts. I like the structured way that each module is delivered and using cue cards as a prompt. I will use these new skills when delivering modules and also other training courses. I have enjoyed meeting other trainers and sharing ideas and observing other peoples methods of presenting.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I felt this week was a rollercoaster emotions with the information given. I did feel by the middle of the week that it was a lot to deal with in a week of training however today has been the fourth day I feel a lot better and more confident. I will promote the smart principles and train staff to work at their best abilities to avoid behaviours escalating to a dangerous level in order to avoid physical interventions. If a certain need is identified this will be monitored and recorded and courses as necessary will include minimal physical intervention, this will be introduced to the client care plan and staff training to be able to deal with challenging behaviour will be undertaken. Thank you for a great week

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Deliver the knowledge of the staff I work with, discuss with staff and reflect. Receive feedback from staff meetings.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

This will enable me to promote good practice within the home not only as a trainer but as a constant support mechanism for staff. Having the ability to look at all situations and put in place assessments that are person centred and supportive for the residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Lalemand behaviour scale will now be included in all my work-staff here will no longer state kicking off but will be trained in recognising the language of the behaviour scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

NAPPI will affect all of our working practice as the psychology will be relevant to all service users even if they do not display behaviours that challenge inclusion.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Completely change working practice and company policy. I feel extremely excited about where NAPPI will take us as individuals and as a company.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

The course will revolutionise our practice, making a more psychological approach that will help us really improve the lives of the guys we support. It will also make us focus on getting the guys in their green zone, making their lives better. I am very excited about implementing what we have learnt.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Being SMART and thinking SMART. Help create further belief throughout the organisation by being part of the strong trainer team.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

It will make a huge difference to Condover College Limited. Glad to be part of it!

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Over the coming weeks we hope to implement NAPPI principles and techniques into our own company policies and procedures.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

As a group we will be bringing in the concept and training NAPPI throughout the organisation. Scary, but exciting times ahead!

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Roll out of NAPPI to all staff at Condover College Limited.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

I have learnt a lot about how to address service users with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Try to react in a very calm and adequate way to challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

How i would protect myself against those with challenging behaviour. How to deal with situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have learned and refreshed from the course before.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

was not aware there were other levels in NAPPI will look into booking level 2&3 in the future they could really help us.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will not get into danger and know what to do if someone grabs me

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

For the future it ensures all self defence is covered

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more alert to the behaviour model and use it structure my incident reports

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Heightened my awareness around behaviour and management. Will give increased confidence when in difficult situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more aware of how my own actions and responses can impact on others

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use x-shield Recognise signs Have a calaborative response as a unit of volunteers to behaviours Respond to danger

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Positive requests (please stay beside me as opposed to dont run away) Early intervention to prevent challenging behaviours follow steps discussed to deal with issues earlier

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use smart process within Diabetes uk job role Use the stress process within my job role

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Transition from red to green behaviours Linking generating co-operation into general work in Diabetes uk

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Feel I have improved techniques to halt escelating situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Have better confidence to deal with children at events who have challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Slow down my approach with kids in terms of behaviour issues Look more carefully at what has caused the issue and help to avoid a repeat in the future

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the phrasing stay by me rather than dont run away

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use positive language from the beginning - (early signs) Think about my body language and how I may be viewed by service users

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Stronger focus on my own outward behaviour. Easing into dealing with chalenging behaviour in a structured way

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Useful to use this training not only in my work environment but at home too Thanks

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be able to be a step ahead, attend 100%, respond to any situation calmly.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

use the green and red scale for each individual. Ensure new staff understand this training. Ensure staff put this into practice through supervision.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

be more aware of different types of behaviour and more observant.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

put together behaviour scale for individual I primarily support. Be aware of more subtle signals of agitation to halt escalating challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will take on board what has been suggested today and attempt to implement into my support.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will go and practice what I have learned today. I have enjoyed the training and I would like to do more types of this training, it will help me to improve and work confidently.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

SLOW down don not rush. develop a behaviour scale worksheet and adapt to fit different individual needs. Very impressed Thank you.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

the approach to deal with behaviour and how to maintain the individual in the green area.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

work more positively and use the co-operation technique.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be able to take the psychological side back to work to show all and able to apply physical with my other trained start with in my team

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel much more confident when handling challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel more confident in aggressive situations and how to handle appropriately

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident approaching a situation and diverting it safely

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Implement the NAPPI training within the home when challenging behaviours occur

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will have better knowledge on how to avoid being grabbed but if it does happen i can confidently release from grab/bite

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more confident in my role as a support worker and to protect service users and myself if needed in certain situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will confidently be able to release from a grab/bite situation, that happens regularly at work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I really loved the behaviour scale and be able to use this in the workplace. Also SMART. The techniques fascinate me and how they work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Make use of the behaviour scale, be aware of skills I can use, in a safe manner, more awareness and pay attention to body language

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to physically intervene more safely now I know the exact maneouvers. I feel confident with these skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I look forward to using these skills (if necessary) in a 1:1 role. Really useful. Thank you :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Willing to do 1:1 role. Feel comfortable with the holds when needed but happy that i can avoid this from happening now

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel more confident 1:1 but also on events just managing behaviour generally, so many different strategies at various levels

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Nothing differently at all. I use this skill that I have been trained

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To be honest I will have more confidence to do a 1:1 Loved the course :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

After having a attended the refresher course I am definitely 100% confident that I can use NAPPI skills to deliver the best support for my service users. I learnt so much thank you

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more aware of physical behaviour signs, I will undertake more 1:1 roles with children and young people with complex behaviours. I feel confident doing 1:1 roles

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More confident to do 1:1 roles. Able to be prepared and know the steps to undertake. Be more vigilant and aware of potential signs and/or actions

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Confident to use the skills and happy to do 1:1 role

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

promote safer practice for residents who require the use of level 3 restraints. looking forward to delivering level 3 training as required however will appreciate the support from other experienced NAPPI trainers i work with for my initial deliveries. the training has enabled me to emphasise the importance of using restraint only when required and how to suitably use skills to individual service user needs.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Confidence in delivery of level 3 skills and now have answers to some questions that have been asked of us as trainers. to instil confidence in other trainers when delivering NAPPI

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Refresh on skills to then pass on to services/staff. Being able to train staff to enable them to support service users in the community, releasing bed space for local LD hospitals

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

secure surpine hold with minimum impact on the individual the course will be delivered to individual teams that at the moment are having difficulties with the previous holds hopefully this will aid their confidence when supporting an individual with challenging behaviour.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

Safer working practice when considering the use of restrictive restraint

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

be able to deliver to the teams to ensure improved staff and service user safety from a recovery focused approach which will lead to better therapeutic relationships

Non Abusive Psychological & Physical Intervention - Level Three Trainers Certification Award - Click here for course details

I am going away with the confidence to train others in RPI. I am more confident and able to understand about RPIs.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will be able to train the Senad community staff before they go to the other locations within the company.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I feel I am more confident in the skills and knowledge I now have to deliver the course. I feel that I understand better how to use different modules to deliver good NAPPI courses to my learners. I will be more confident and able to make my future courses interesting and different from those I delivered last year. This will benefit learners and help me hold their attention to the subject and will therefore learn more.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I will feel more confident when training and will have more examples to use and have a much better level of understanding.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I shall develop my training delivery to include glue pieces: person of influence and developing partnerships.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I feel more confident to take the skills and deliver them in my teams. I have learnt a number of different skills and gained advice from more experienced trainers.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Gave me once again the enthusiasm to endeavour, to integrate NAPPI principles through as many procedures as is possible within the service.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Enhance training and increase skills of staff. Excellent reminder of skills I dont always include in training.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

I will review my delivery with new information and feel confident about what I have been delivering. I will take on board guidance and knowledge and constructive criticism given by others. I would like to utilise the person of influence training myself to expand NAPPI in our company and look to alter documentation to be NAPPI friendly.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Although some modules are classed as glue pieces, I feel that these are powerful and I will aim to teach/include these within staff meetings across services where these will be needed. Also as a trainer I need to think more about the grouping of staff on the courses to ensure the most applicable modules are used and skills taught. It will help me to guide and teach staff to better support service users whose behaviour may present as dangerous. It will give them important strategies to avoid RPI at all costs, however if the real need arises in the persons best interests staff can safely apply this level of support.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Training reinforces my CPD. I will introduce with confidence. Refresh staff again and check for learning.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I have taken when delivering modules, words which different people use to describe the action that is being done, which best describes more than words I am currently using. It will give myself and the staff I am training the confidence to work daily with more challenging clients that we have.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Try to avoid RPI's. It will enhance what is already good. always room for improvement and making aspects greener for service users and staff

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

I hope to become more precise to better honour the design of NAPPI delivery. I know the training will have corrected any "drift" that has occurred in my delivery. I have also picked up some new trainers tips that I will be able to use to make my presentations more effective

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

It will help me to review the course I deliver. Also to make sure I include the new modules in my next training sessions. I want to organise a refresher training session in 2 weeks so that i can practice the new skills I've learnt

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Refreshing of my skills will make me more confident in delivering modules/skills in the future of my staff team. I have also taken away valuable information to enable me to support the staff team and my unit working with dementia patients. Also tips on improving my delivery in general. I have more confidence in delivering the physical skills

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Now refreshed skills and terminology will again endeavour to instil in daily work practice for self and all staff It will enable me to refresh my service on all NAPPI skills

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Freshen up the delivery of the following. Red Behaviour Scale -threat of lethal section. Bite avoidance techniques much improved method, great!

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Hoping to improve Green Behaviour scale and person of influence amongst staff where i work. Continue training skills. slight adjustments to make my delivery smoother and more confident

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

It will enable me to support my staff team (trainers) with their deliveries, as it helps to bring back any "drift" in my own practice and has updated me on any changes with the psychological and physical modules. It will help improve my practice when delivering sessions and when giving advice and support

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Continuation of skill delivery both psychological and physical be a confident standard where i work. peronally it has increased confidence in all aspects of my training

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

L1 I would definitely introduce developing partnerships into my training courses as i feel the staff would take this on board and consider their own approaches and delivery of care. L2 I feel more confident on delivery of level 2 skills. trainers answered all questions in my "problem" solving areas. so i can refer to this on delivery thank you very enjoyable. L3 I will feel more confident on delivery of level 3 skills more effectively. I have noted my weaknesses of where I need to improve on very enjoy able as always.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

L1 I will be using the developing partnerships to support the staff to change the way they support and talk to a particular service user. due to his history he needed tight boundaries and control but now he is safe in our services our relationships with him needs to change. l2 has up-dated knowledge and i will alter what I am teaching L3 up-dated knowledge and just adjusted my delivery of physical skills to ensure I am teaching correctly

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

I am looking forward to delivering to developing partnerships and becoming a person of influence to my staff team as these modules will benefit my service knowing that we have the techniques there and will be used as a last resort. Advice for selection of the techniques so that they are suitable for the service user

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

It refreshed my skills which keeps me updated. I feel more confident in my own delivery of the skills now. Thank You

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

I will be preparing "NAPPI posters" to put around the unit to promote person of influence and praise scale, I hope this will improve the working practice of our team. i will also use the developing partnerships module in staff supervisions to build on staff practice. I have increased my confidence in delivering mechanics of breathing module.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Take with me what I have been taught and learned. Its been good to have hands on training rather than sat in front of a computer! (its been a while) Thank you :-)

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

LG: Be more aware use the information as guidance to improve my work practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Being able to assess the challenging behaviour as it happens and knowing how to handle it.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

create some real green behaviour scales for each individual

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware and observant and feel more confident in carrying out safe working practices when dealing with the challenging situations I may come across.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Careful to keep my distance so to avoid confrontation be aware of service users body language.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

keep safe using the skills the NAPPI course has given me. Thank you very much hope to see you in 12 months have been asking for this training for many years..

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Understanding the service users and check for my safety when entering the buildings.

Non Abusive Psychological & Physical Intervention - Lone Worker Workshop - Click here for course details

Behave confidently, and always ensure my own safety.

Non Abusive Psychological & Physical Intervention - Lone Worker Workshop - Click here for course details

I will use the psychological approach even more in order to avoid physical restraints.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This course always reminds me that we need to look at the individual as a person and with needs like we have.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Try to model the behaviour with the people I support to make them have a sense of belonging and to give them their worth.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Incorporate behaviour scales into care plans and behaviour management plans to improve green behaviour scale through meaningful activities. Put into practice techniques taught; not only RPI but also generating co-operation methods.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Feel a lot more confident within my work role. Know how to support students with challenging behaviour. Think about why people use challenging behaviour as a form of communication.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Look at current paperwork and record keeping. Use SMART. Review systems in place. More confidence to build upon other team members.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Writing policies. Completing documents to include the red and green scale. Reviewing recording documentation for all. Be more confident in supporting staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Help to support and manage incidents in a more effective and informed way. Have a greater awareness of the impact of the green things in a students life. Think far more about generating co-operation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

To apply the techniques as learned. Apply to behaviour management plans etc. Focus groups in staff meeting particularly in green, amber and red scales, SMART and the General Awareness and Generating Co-operation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Be an active member in the implementation of NAPPI in our organisation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I really enjoyed the training and found that it really works and will help us to understand our students behaviour and be one step ahead. Thank you.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Use SMART and behaviour charts to identify and defuse or prevent potential challenging incidents. Definitely looking forward to the train the trainer sessions to further expand on this and help improve not only mine but everyone's practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I will be able to protect myself better in different situations and be able to instil confidence and guidance in the team to use these techniques. I will also look at the NAPPI green, amber and red scales to enable me to evaluate better using SMART.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Look at the way of how things are written down when completing paperwork after any incidents. Use of the Lalemand scale activity.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Will take away the "generating cooperation" and red and green scale behaviour as very helpful tools

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Using the generating cooperation confidently, apply the learning modules in my work place, reflect on the course material by reflection with the workbook

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It was refreshing to have a trainer that had knowledge of the service we provide and could relate to the needs of our service users, excellent presentation skills. I will look at practises of myself and my staff to implement the new techniques

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

All the information will be passed down to the team I work with and will add Nappi in to the care plans

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

May be try and use the lalemand behaviour scale worksheet and the green behaviour scale, for certain individuals within my work placement. Also take the new rules of the training away with me and pass them on to the line manager

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Like the use of coloured pens on the wall chart to help us. The trainer was a bright and positive person who enjoys teaching. The up date of the green behaviour scale was fantastic.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Feel confident when dealing with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Apply all new knowledge within all care aspects within my home.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I think this course is good for confidence building. I will recommend it to my line manager for all health care assistants on the ward.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Stay one step ahead, move one step at a time, do not rush and slow down, and follow routines.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Stay one step ahead. To slow down and stay calm, keep it simple and safe, and keep myself safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Stay one step ahead, use the behaviour scale chart.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more confident now I have the practical skills. Also have the knowledge to follow it through.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use the skill of guiding in the home. Feel more confident when supporting Service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Consider myself and my environment and the effect it might have on service users. A better understanding of how behaviours can be caused, escalated, de-escalation or prevented.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

How to deal with situations properly. How to deal with restraint training

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Listen more and try harder to assess situations so they do not turn violent

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Remain calm when in stressful situations and I learnt how to prevent injury

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The way I approach residents, ensuring I check care plans to check history of violence etc

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

All the things we have learnt will help protect me and other residents in the future.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be SMART from the beginning of the shift starting with handover and carrying out assessments throughout the shift to avoid conflict and resolve them as soon as possible.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Everything- I will complete individual behaviour scale worksheets to help all staff to deal with escalating behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel a protective, skills I learned today will help me be more confident that I am responding to behaviours in the correct way.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use protective skills when I may be in a situation where I need to use them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will feel more confident and will be more aware of each stage of aggression, therefore be able to defuse most situations more effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Take more time understanding things better Keep myself safe And Thank You!

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Techniques to avoid potential harm from clients, I can do as well as taking things at a slower pace with clients and trying to stop them reaching a level of being agitated.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Try and calm and stop anything from going to a higher level and never put myself at risk

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Try and calm the situation down when you can see it beginning to escalate

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Learning to spot warning sigs before leading to more serious behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More vigilant towards clients behaviour and how to handle the given situation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Reflect on the behaviour scale and which brackets of displayed behaviour they fall under.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more prepared should an aggressive/violent situation arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Learnt new ways to appropriately deal with clients behaviours at different levels - ie. agitated /destructive etc.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Third time on the course but good to refresh and if the need, I'm sure has course would helped.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more prepared for presenting risks and respond appropriately.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

To ensure i implement the SMART principles in my working life, not just in regards to the service users

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

When I am delivering Workshops I will be More Aware of some of the Extra difficulties Staff have to deal with in their care settings. I have experienced paired learning and Stand and shout. I hope to use these techniques for checks for learning. I have picked up lots of tips to facillite future deliveries

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

It will enable me to train my staff appropriately and within the best interests of our staff and of our customers.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I anticipate that this training will dramatically improve the standards of our new staff coming into the workplace and help to maintain standards of safety and effective working.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will feel confident supporting all staff and volunteers to practice safely

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be able to teach NAPPI to new and existing employees which will give better knowledge and tool for working with vunerable adults

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will pay more attention to Service Users body language and highlight with my team the importance of anticipating behaviours, using proactive psychological interventions and physical interventions as a last resort.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

All of the knowledge I have gained from what Jason showed me with the techniques. Very useful

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

All information stood out to me as I am new to the company

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will apply everything that I have learned from the course to my job role especially the rpi processes/behaviour scale/green scale

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

to learn how to spot distressing behaviour and use the skills correctly.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Use the SMART techniques more. Refresher remembering each step to follow.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

try to stay one step ahead and apply the skills correctly when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

due to refresher i am more confident in moving situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will continue to do the same job but have more confidence when I am presented with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will use the SMART principles and the Lalemand behaviour scale to help me assess a situation better and know how to react.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

work more effectively with clients. Knowing how to use NAPPI more effectively and correctly.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

It would make me more observant when working with my Service Users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be more confident if I have to carry out any of the techniques. Be more aware of how to use SMART more confidently.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Hopefully wont need to use the RPI within my school, but have further develop my knowledge of the theory and practice and really enjoyed it.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

It will not only allow me to deliver NAPPI training to our staff but will help me to deliver meaningful health and safety training. I will be able to give a better insight into our students.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Greatly changing as we are moving the whole school over to NAPPI.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Safer working practice and confidence in myself which in turn will develop my confidence as a trainer and enable me to help my participants to develop their own ability and confidence at work.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I currently feel confident in the new skills and look forward to implementing them.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will feel much more confident in supporting my team and can already see myself implementing these skills.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Once embedded into our service, my working practice will hopefully ensure that the young people we care for have a better quality of life.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Again very clearly delivered and structured to enable me to deliver level 2 confidently. I feel the staff group within my school will feel this is very effective.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I have gained a wealth of information to now pass on to the staff in my school which will embed NAPPI way of thinking into the team.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Communicate effectively with family. Change the topic from negative to positive. Share the knowledge.

End Of Life Care - Training of Trainers Award - Click here for course details

More professional efficient approach to communicating with the residents and their relatives.Access more information on the subject. Seek the support of other palliative care nurses.

End Of Life Care - Training of Trainers Award - Click here for course details

More considered approach to residents if they are displaying potential problems

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Ensure the "Green Scale" is used more to support the young people I work with

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be able to protect myself and others in times of challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Follow this approach and implement strategies across staff

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Follow the SMART approach and with this consistency in the work place would improve on the behaviours. Thanks Jay, I found the course very interesting. You are very positive and polite and made the day very enjoyable

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Improved training confidence. Upto date info for deliveries.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Be able to protect myself and others from harm and also use the correct prevention techniques

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will listen more to those who are in our care for end of life cases. I will have a greater understanding of some of the processes and will impart my knowledge to trainees.

End Of Life Course - Trainer of Trainers Award - Click here for course details

I will incorporate the training I have learnt today in with our induction training and ongoing training. Help our care workers understand how to deal with grief. I very much enjoyed this training. Its a fact of life we all have to deal with.

End Of Life Course - Trainer of Trainers Award - Click here for course details

Be more aware of Grief and families. Be able to deliver a course about this subject and help carers understand EoLC.

End Of Life Course - Trainer of Trainers Award - Click here for course details

I will have more of an understanding of when to intervene and be more aware of the different behaviours and how to manage them.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

be more aware confident when dealing with challenging behaviours and to detect them previously.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would be more prepared and able to be one step ahead every day in my job. I will also know how to protect myself and especially the service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now know how to make life better for service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel for more confident when managing behaviour understanding progression of disruptive behaviour and how to de-escalate.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

to be aware of behaviours and how to deal with different types of behaviours, also knowing when to intervene.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

be more alert and know how to cooperate with the team.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

making a difference to service users lives. become more aware of bahaviour changes. how and when to intervene. managing challening behaviours. protecting myself and others in the work place.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

take more time, and attempt to provide more consistency in my approach.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Be much more confident in delivering level 3 skills as well as using the new Green behaviour scale.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Consistancy with other trainers in the organisation and just a general boost in confidence of knowledge. I would never be overly complacent of my knowledge and skills, I do know the material well but recerts are very valuable for me. Cheers Andy.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Ensure that staff realise that NAPPI is not only about RPI.

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification Award - Click here for course details

Implement training out of the training room. Implement checks for learning throughout ACUK. Thanks again Andy!!!!

Non Abusive Psychological & Physical Intervention - Level Two Re-certification Trainers Award - Click here for course details

Ensure that communication is as clear and easy to understand as possible

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Implement learning into company policies and procedures and documents

End Of Life Care - Training of Trainers Award - Click here for course details

Formulate a plan to introduce EoLC training to staff working in the nursing home

End Of Life Care - Training of Trainers Award - Click here for course details

Build up request question approach with clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

listen more to clients Keep them more interested in things around them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

i will think more carefully about the way i engage with the clients. I will think cafrefully about their behaviour scale and recognising changes in behaviour try to stop dangerous behaviours happening.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

will help me in my work and has enhanced my training.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use the ask and request more efficiently now i understand how effective it is.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think about the options available when diffusing any possible situation in terms of refocussing the client.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

follow the behaviour scale and prevent situations happening from what i have learned also use the safety plan before going on an activity.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I now know good methods for dealing with any challenges by recognising behaviour problems.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Update behaviour scales that are personal to my service user.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will take back to the team all I have learnt today.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

The way i approach situations and look at what i could do differently.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Be more aware of how i deal with situations involving negative behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

made me more confident doing the refresher on Nappi skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I will feel more confident using the skills refreshed when and if necessary.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I will be able to use the training more effectively and work better as a team.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Have more confidence when using Nappi to myself and the service users safe

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

It will help me improve delivery when I train delegates in understanding Autism Spectrum Disorders.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Taking the time to build a conversation with a resident before giving a request.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Take more time with my approach and expectations to be more aware of triggers.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be able to deal with any challenging behaviour episodes more effectively. Lalemand behaviour scale is really informative will apply to our care planning.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Refine practice even though I have been using this approach there are gaps that have been brought to my awareness.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Learning new skills and safety for our self and service users

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Remember what I have learned and try to put it into practice in everyday tasks at work

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would as a matter of fact apply everything i learnt in the day I carry out my day to day activities in my work place.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Far more awareness of potential risks and behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Increased awareness of de-escalation and potential of people to escalate behaviours. increased awareness of how to "keep safe" as a lone worker in the community.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

use new diversion techniques and restraint if absolutely necessary

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Use the front door technique when entering a clients house.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Conflict resolution, minimise risk, keep myself and others safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Thinking about approach of individual generating cooperation particularly and generally looking forward to implementing the change to NAPPI with our staff. Thank you.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

It has made me think about my role of supporting students, as well as a trainer and behaviour support manager.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

The way I look at my job as a whole will be changed due to the way the course is presented and the content. The way I approach challenging situations and what I do when I get there I will also reflect upon what I have learnt this week.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I certainly like the second level messages as these can be used as our common language in the school that everyone can understand. I like generating cooperation as a process and can see me helping others to understand this and importantly being able to come out of that process at any time. Lots!

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Deliver this training with confidence and belief that it is the right tools for the job.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Less use of Power-point in training ergo more use of flip charts for a more inclusive and personal approach to training. More clear use of performance objectives at the end of modules.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

NAPPI I feel has been a breath of fresh air for myself which I am sure will be reflected when I return to work. The trainers come across very passionate about NAPPI which soon rubbed off on me and the group. I cant wait to implement this within our school.Thank you

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will use the behaviour scales more and think about the resident and their needs.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would use the lalemand red scale and put residents first using my skills and building on strengths.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will pay more attention to how I work and how others around me work and put the correct techniques into the way I work.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Refocus service users attention early to prevent behaviours escalating.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will practice the green behaviour scale and fill in these alongside the red behaviour scales for the residents I work with

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Help individuals displaying challenging behaviour with more confidence. Promoting prevention of challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the training techniques which I have learnt today

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the training provided to make my job better and help others more

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will take a little extra time with residents to prevent the red behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be a lot more confident when dealing with a situation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Take time to think before I act and ensure that I communicate with service users to try and prevent negative behaviour, using the skills I have learnt

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be calm as I have more knowledge to deal with situations as they arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I understand how to apply comfortable minimum impact restraint techniques only when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Be able to support my service user in a much more comfortable way securely and with confidence that i am doing the right thing.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Be able to take control of a situation effectively and with the confidence that nobody is being harmed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

i have learned alot by using different techniques to prevent dangerous situation occuring

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

work effectively use this training in the work place

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This has helped to refresh restraint techniques and refresh on the SMART skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

improve practice in way i work and keeping myself and others safe

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

look at all situations differently and feel it will change my job

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

look at all situations differently and fell it will enhance my job

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

i feel i can now approach situations in different way and with confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

feel more confident to deal with difficult situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

definitely take into account the information attained from this course and apply it effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Recognise levels of behaviours and deal with appropriately.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Try to handle difficult situations better and diffuse behaviours quicker so situations may not escalate.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Assessing/reading signals when it comes to behaviours of others and know what to do.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the Lalemand behaviour scale to develop a tool for the team to identify and manage escalating behaviours. Talk with management team about managing risk better across our service.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Pay better attention to de-escalation techniques, use the behaviour scale.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be able to identify when a situation is escalating, what stage they are at and defuse it effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More aware of my movements within the community. Was provided with useful techniques on personal safety and assessment.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware and plan every individual interview. Give a better service as it has made me aware of how my language used may come across.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Allow more time to assess the risk and review how the individual is presenting.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of my surroundings, hopefully manage risks better and use appropriate language.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will manage situations effectively - protecting the service user as well as myself during the aggression time

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Know what is appropriate force to use in dangerous situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be aware of techniques to use should behaviour of clients escalate.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

will know how to handle situations in a safe manner

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident and competent to fulfil my role as a support worker.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i will be able to properly difuse the situations if needed

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Think about how approaches to escalating behaviour are made. Implement awareness training.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will have more confidence in dealing with challenging situations and in protecting myself and others and de-escalating situations. I will check what the organisations stance is on RPI as this is something I am unsure about.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Makes you think about how we provide training, use of flip charts is a great idea.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I would feel confident in diiscussing end of life care with staff

End Of Life Course - Trainer of Trainers Award - Click here for course details

Yes I will put all I have learned into practice with confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

All of level 2 physical skills as have not trained it before. I will hopefully be aware of any common errors from learners.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Ensure all staff are trained where appropriate. I will implement the different teaching methods I have found useful from other trainers and am looking forward to sharing my experience with my colleagues. Thank you.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will deliver level 2 training to my allocated divisions.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Be more aware Be more confident, stay one step ahead

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now feel comfortable with my training knowledge to participate in upcoming events

Non Abusive Psychological & Physical Intervention - NAPPI Level Three Recertification - Click here for course details

Confident in being able to use these techniques when needed in my every day work

Non Abusive Psychological & Physical Intervention - NAPPI Level Three Recertification - Click here for course details

As a staff team we will be more effective if needed in a situation where restraint is needed. Thanks Emma

Non Abusive Psychological & Physical Intervention - NAPPI Level Three Recertification - Click here for course details

Think before acting! Look for improved interventions and outcomes for service users and staff.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Follow SMART principles and cascade training to staff across care services.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Try to secure a schedule of training and refresher training sooner rather than later.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Use the knowledge of NAPPI principles when working with staff and service users.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I have a good awareness of RPIs but realise they should be used as a last resort, concentrate on supporting individuals to stay within the green area.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Implementation of NAPPI with staff and embedding this into a culture change within our part of the organisation.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I now have the means to make my job better if the needs come up, to use my skills I have been taught

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Greater understanding of de-escalation. Found the course excellent and the trainer

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will use all the training and knowledge I have learnt on this 2 days course. I would not do anything different

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware of when, why and how to apply and use discretion. Excellent tutor, well presented, felxible, non prescriptive and fun but informing throughout :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have a greater underpinning knowledge of de-escalation. Found the course book excellent, as well as the trainer

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

My approach to dangerous situations and remind all the time of TLC

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will know hot to get out of a hand and wrist grab/release and how to deal with individuals

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Gives better understanding and protection within the work enviroment

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more viusal towards challenging behaviour, this course has taught me more about my approach towards individuals

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It has made me more aware of the things that could happen and how I can control the situation

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will apply all those things at my job for my and residents safety

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would feel a lot safer because I know how to deal with difficult situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

feel more confident to intervene with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

definitely be aware of what could be in place to alert other service users myself and other staff that are involved with care in a care setting. before taking part of any setting it is essential to make sure that everybody receives training.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

start work with the team and respect the information that i learn. its useful and a good tool for my work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

i will feel more comfortable and confident at my work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

now I feeling very well comfortable for me and if one of the service users attacks I can improve.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

different way I act with service users in some situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

my awareness and reaction to different situations and will be hopefully more efficient, very, very good training!!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

If needed I will be able to use NAPPI with confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Its help so when I am put in that position I will know what position I can get the service users in

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I feel I will use some of the behaviour scales in my work after this training, have it in the back of my mind!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will give more thought and consideration towards my safety especially Employability safety. The staying in the box module will be used for risk assessment at Pennine. Lalemand behaviour scale was very accessible as a recording tool.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The SMART principles, as they can be useful in different situations. Put the skills in practice when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

In cases when RPI will be needed I feel able to implement the techniques safely.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be able to take all I have learned and put it into practice within my job role.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Restrictive techniques. Restricting without distress. Avoidance of restraint. Protection of staff involved in restraint techniques.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be putting into practice what I have learnt.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use the new training to improve safety and have more understanding. I will ask the question.. How many can bath (identified resident) without training as we wont all be on shift at the same time.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would put into practice what I learnt and feel confident enough to do this. My approach and my understanding of different needs.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel more confident and safe when assisting an individual who shows challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It will be easy for me to attend and handling difficult situations in the correct way and I will use techniques I have learned. It will be safer place for all.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now feel more confident to put what I have learned into practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will consider the Green behaviour scale at work and in other situations that apply. The red behaviour scale is really helpful in training how to approach different situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will work with my staff team to understand behaviours and reactions to ensure best practice and individual objectives are maintained.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

focussing on the green behaviour scale and implementing that with people that I support in my workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Carry out NAPPI more effectively and with much more confidence :-)

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I feel I can present this topic to my colleagues but also I have learnt more teaching techniques that I can incorporate into my general training of our staff.

End Of Life Course - End of Life Workshop - Click here for course details

Will make sure their needs, choice, support and encourage them to get good care.

End Of Life Course - End of Life Workshop - Click here for course details

As ever the trainers delivered this in a professional and understandable way. Could not ask for more.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I will be able to link some of this module to relevant levels of safeguarding training according to group/learner needs.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Impliment an End of Life policy and supporting documents within the home.

End Of Life Course - Trainer of Trainers Award - Click here for course details

Impliment adequate staff training and awareness. Try and infuse confidence in those who feel no confidence in dealing with End of Life. Real support for staff.

End Of Life Course - Trainer of Trainers Award - Click here for course details

To be able to use NAPPI at work. Totally great and worthwhile 4 days. Trainer was professional and energetic from the beginning to the end. loved it to bits. I feared the worst before the first day but the trainer made me feel comfortable in the first 10 mins.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I will carry out the skills in the the correct way, I will keep myself "one step ahead" at all times.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I will use NAPPI techniques in my workplace to improve my service for our clients.

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Following on from this weeks re-cert, this will give me further confidence in my delivery of NAPPI as we have explored and discussed the details of the modules. Cheers guys - great week!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Deliver modules more confidently and effectively, especially the holding events timeline.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Incorporate the dementia orange box into care plans and adjust appropriately. Encourage more generating co-operation by staff working with individuals.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will be able to use the techniques from today and feel more confident.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Put into practice everything I have learnt from the last 2 days.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

The training showed me a better way to deal with situations we have had to deal with

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Total change. Use different positions. No longer hold a person down on their front. More confident when only 2 staff on duty

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Carry on working correctly and effectively with up to date knowledge to ensure best practice is used.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Refresh my skills and will apply them more frequently.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

This will make me feel more confident if there is an incident

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

I know and understand how to react in certain situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Take a more confident approach to service users. Feel safer personally.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Will help improve how I calm children and help me improve my confidence at work. I know how to prevent injury from staff and other children

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More awareness of how to deescalate aggressive behaviour. How to use techniques taught - with repetition I feel confident. I had a great time, met some lovely people - thank you

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More confidence in working with children's behavioural problems

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident to intervene in an incident and feel more prepared in advance to stop it happening. I will look for the signs and watch body language more closely now I know the signs

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

As a volunteer, I would be more aware of using some of the refocusing the attention of a child or young person to try and deescalate the situation. However, I feel confident that I have techniques I could use that made the child feel secure and safely contain them

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware of triggers before behaviours can start

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more aware of early signs. Able to be confident and protect myself and have minimum impact on the service users. Be able to feel confident to say yes to complex needs and events etc

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The course has helped me to understand what NAPPI is about i.e. SMART and has helped me to have a better idea of how to deal with challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more confident in working with colleagues who have done NAPPI if and when behaviours escalate and require greater intervetions. Knowing how to release and avoid getting hair pulled or bitten

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Request more training throughout our organisation and ask management to review risk assessments regarding RPI

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will keep the tools taught which I found very useful

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more aware of what could happen and not become complacent

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to handle situations a lot better and cope as seen now having the proper training

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This is the first training I have had of this kind - I have learnt a great deal

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident in handling service users and feel more safer and able to help them be safe and myself. Thank you for your help

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to feel more confident and show more confidence when presented with challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I believe this course has set me up to start my new career very well and I feel it has got me ready for my new career

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Using new techniques, trying to maintain a more friendly attitude when dealing with incidents

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Everything mentioned it was really interesting and made you think how you approach situations and how you say things

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Fully enjoyed the course and all elements of the course. Will help me to understand and do my job better with the knowledge and reveiwed today and would not change any of the training

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will be better able to protect myself and others in challenging situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Supporting individuals more humanely and keep them safe in difficult situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to maintain dignity with the individuals involved when any physical intervention is required. Also to do any intervention as safely as possible.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will try to practice tools gained on the course into my role, both to protect myself and the individuals I support.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Incorporate the techniques used in the training into individuals support plans/guidelines to enable the team to keep all safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have more confidence in dealing with challenging situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will have a greater understanding of the skills I was taught and how to use them when/if neccessary.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Recognise warning signs and learn how to diffuse them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

support others by using a common language and understanding.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This training will help me to be better at writing incident reports in more detail and better language.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To keep a positive, calm approach when challenging behaviour is displayed, this training more relevant than other previous training

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More confidence in dealing with challenging circumstances and situations - enjoyed learning new skills and thoughts. Excellent trainer

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to handle residents correctly when and if a situation arises

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Nothing. It was relevant and not to intense to previous courses. Very good instructor

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This training was very good and was a good refresher

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Look at situations a bit more in depth. Have more confidence at work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I had learnt a lot about the different levels on how to talk people down before things get out of hand, how to keep myself safe and others I support, also how to move people safely without harming them or myself

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would deal with any situation involving restraint in a more confident manner, really enjoyed the course

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will take this back to my work place and when our residents show us any behaviour I will look forward to using these skills and I look forward to seeing you again soon

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

If I have an awkward situation with a service user where physical intervention will be required. I learned how to recognise development in behaviours

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am now confident and happy to now use these new skills

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Include sensory profiles in support plans, review and re-evaluate all service users behavioural support plans.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be more proactive in applying the SMART principles.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Implement the generate co-operation method during waking clients and arriving on duty

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I found the course to be quite beneficial to my job role

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

If ever faced with physical aggression I will act in the approproate manner using my training

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

My dad is in a Care Home I regularly meet their Operations Manager- I will be asking her if she can get Emma in foer their staff training, Thank You

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more able to generate co-co-operation with my service users to avoid confontation or physical escelation. Feel more comfortable in my own capabilities to use the nappi techniques should the need arise

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware at all times, remember to assess risk in new situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will do the job with the training I have done today :)

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the, techniques learned if needed. Communicate better with residents

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more confident when in difficult situations with service users

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Nothing different, excellent trainer, good interpersonal skills

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will understand all behaviours are a way to communicate. I will also use my techniques I have been taught, not just physical but also psychological in my workplace.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Apply the smart principles and use more redirection tactics.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I loved seeing how the training can make things better, hope people have confidence in me to help, it is better being on-site with people who will be more likely to come to me for advice.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will assess an incident before making decisions to use restrictive physical Interventions. I will think much more about using smart principles to support service users. I will ensure all service users risk assessments and behaviour scales are appropriate. I will refer to the NAPPI principles more often to support service users, I will promote that restrictive physical interventions are not an answer to all behaviours.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

I will be more confident as to when to apply restrictive physical interventions. I will be able to instil confidence with my colleagues that techniques that I train today are safe and effective.

Non Abusive Psychological & Physical Intervention - Level Two Trainers Award - Click here for course details

Know how to use these skills to deal with challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will try to use it more confidently and technically.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Increased knowledge to support staff with interventions

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More thoughtful in initial interactions. More aware of green areas in peoples lives

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I was able to recognise, working through the day, how I could help someone who was in disruptive stage back to the green stage

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use NAPPI principals and approaches in supervision and staff meetings. Most importantly this will enable an understanding of language to improve service.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel I have a greater understanding and confidence now within this area

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Good starting point - looking forward to week long course so I can then implement NAPPI in my work place

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Emphasis on social assessment and how this can have a greater emphasis in practice. Increase ways of developing this with staff/service users

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Reminds staff and myself with good practice and follow guidelines, and not panic otherwise you get in trouble.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Review guidelines, review appropriate policies and procedures, support managers better, understand the reasons behind staffing actions.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Support the individuals in a way that is safe for the individual, staff, and seeability. Stay within the legal limits.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It can be done to others in workplace. Smart principles in workplace to obtain good feedback.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Pay attention to individual to know their needs and why they behave irrationally.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Having had other equivalent non NAPPI training it put a different/better slant on situations that might arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware of signs and use SMART skills more often.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will always be 1 step ahead and I now have the confidence to use the skills the trainer has taught me

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It is very interesting training and very useful at all times

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

How to handle the situation successfully by using the right technique without hurting anyone or myself.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I now have the confidence if the need arises in me to use the trained restraints.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Helping to help others. Glad that there were no powerpoint shows. Very good, Thanks

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Yes, to get out of situations to defuse and avoid situations. Will pass knowledge onto staff members.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Consider positioning and exits within environments. Maintain awareness of challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would approach a situation differently and be more confident that I can handle a range of situations

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Being more confident at putting what I have learned into practice if needed

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Help and train all staff in-house, support and assist in any issues or concerns and service users. Enjoy myself more.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Have a better understanding in both my own practical application and in my surrounding team

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will simplify and put a more positive tone on how I talk to service user, eg more attention to key words and talk more enthusiastically

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be able to support my care workers more and train them on how to support customers who are suffering from dementia. I will also be able identify their training needs.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

The knowledge to practise safe interventions. If an incident of aggression occurs I feel able to respond appropriately

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Intervene at an earlier time. Be proactive rather than reactive. Have more confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This will make me more aware and act and teach my staff to intervene with residents more proactive

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will greet in the appropriate way and restrain in the appropriate way to protect myself and others

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

When clients come to grab my wrists I will use the wrist/grab release

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Green and red behaviour scales were very interesting, gave me a greater understanding of different levels of behaviour and the reasons why the behaviours may occur. Great to interact with others attending the course. Really enjoyed it.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more confident doing the X Shield and the grab release. Also got a lot of information from today.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would assess situations with a different approach and use techniques learned when necessary, now I know how effective they are. Share my knowledge.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Found the red and green behaviour scales a useful tool in identifying behaviours and strategies of dealing with them. Will use these in my job in future.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more perceptive in relation to triggers of behaviour and how to switch from red list behaviours to green behaviours

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

S - Stay one step ahead M - Move one step at a time A - Attend 100% R - Refocus the attention T - Togther (T.L.C)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to reinforce the training more effectively with the staff team now that they have a better understanding

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Take any response to agitated and disruptive behaviour very gradually.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Try harder to Descalate the situation before escalates to a dangerous situation. Use more aids to protect service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Update plans of supporting challenging behaviours. Use appropriate terms and filling in incident forms and legal documents. Use different skills that are smart.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Using SMART will help me do my job better while supporting the people I support. It will help me now to focus more on the person and not the behaviour which I have done in the past. Thank you!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be able to use the behaviour scale to assess what level someone is at and how I can prevent it escalating. I also have a clear understanding of smart and how to use this for supporting to ensure best practice and improve the way I support.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel much more confident in my approach to supporting. I will be much more aware of how I can de-escalate any possible incidents. I really enjoyed this course!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Find out what is causing the problems/aggression. Stress importance of history of Service user and stress keep calm.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel the course was a good refresher for me. I had previously attended a NAPPI course 10+ years ago so was familiar with some of the principles and some of the techniques. It has been useful to attend this course however, I like the fact that the emphasis is on de-escalating situations before they become disruptive etc. Many thanks.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The Lalemand Behaviour scale is a useful tool that I will use with our service users. Having a chance to practice the physical techniques helps build confidence

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Monitor staff and logbooks, update and add to behaviour management plans.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

On a day-to-day basis very little, I shall continue with differentiation techniques to negate any situations that require intervention. If by chance any situation should arise I shall be more aware and more able to act appropriately.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

In relation to delivering the training sessions, I feel I am now able to ask learners to think about dealing with issues, rather than just give direct answers, encouraging learners to reflect

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Ensure best practice and review policy and procedures to ensure I manage aggression in line with company policy.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Assess my work environment more and look at the situation I am going into and what the possible dangers could be.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more aware of the staff team and how they interact with the clients. That care plans/risk assessments are up-to-date. To ensure recording and reporting is adhered to. To transfer knowledge to the staff team.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Interact more effectively with all staff. Make sure I include all learners and find out if any need special assistance or tools to complete the course. Make sure the course is made fun and enjoyable to all my staff group.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I have never delivered SOVA training before and this has given me the confidence and information to present this in a well structured way and easy to understand format for my carers.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I might review some of our manual handling train the trainer course to include some tips learned today, particularly in relation to supporting more nervous participants.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will use flipchart paper to record information and learning more. It acted as a good visual refresher as to what we had covered. Learning a subject which is not the day-to-day subject to train, the flipchart notes were more useful to me than if the delivery was very PowerPoint based.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Look into why certain reactions are made at work. Develop our policy and procedure documents.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

I will manage better group work (using examples). Use the audience more to let them come up with answers. Q&A at the end.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

I will deliver this training as a separate course, and I think it made me understand MCA and BLLS. I have definitely improved my knowledge on the authorisation process. As a trainer I feel it was very good reflection of skills.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

I feel comfortable to deliver first training in MCA and DOLS. Unexpected advice on presentation techniques, hints and tips will be valuable.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

Be more aware of daily happenings on the people we support and always report and record. Communication is very important.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

Be aware of people we support (care plans and guidelines). Report suspicion of abuse appropriately. Be more aware of peoples background, culture and religion.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

I am going to be more confident to document incidences. I will also challenge bad practice more and report when I suspect abuse.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

The training has made me more aware to look out for things which may happen at my place of work

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

Excellent delivery by Emma this training was to the point with examples, down to earth and just what the staff could relate too. All staff enjoyed their sessions.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

I will suggest futher practice become mandatory to the SENAD group, so that i can develop NAPPI to do its full potential within our services

Non Abusive Psychological & Physical Intervention - Level Three Trainers Recertification - Click here for course details

Able to train staff in new service users that we will be providing. Giving knowledge to new staff before they work with new clients with autism.

Understanding Autism - Trainer of Trainers Award - Click here for course details

Support staff to gain a better understanding of autism to improve delivery to our residents.

Understanding Autism - Trainer of Trainers Award - Click here for course details

Compared to previous training I have had, this had much more emphasis on psychological intervention which I found very helpful/informative

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Green behaviour scale, bear in mind even when under pressure, each individuals circumstances

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Discuss with my manager. Follow the modules through with each service user to understand them better and help other colleagues with understanding behaviour and ways of refocusing them. Thank you, this course has been very enjoyable.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think more before acting, eg why is this person acting in this way? What can i do to calm this situation down.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I have learnt from the trainer, and he has given me some knowledge into challenging behaviour that i did not have. Self protection is what i have learnt today and in depth ways in which you can handle and manage challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Having done this course it has made me feel that it has given me knowledge on behavioural problems. Also i would like to say how much i have enjoyed it.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use different terms when writing about incidents. I will feel more confident when dealing with levels of challenging behaviour. I will definitely be asking for an occupational therapist to be part of LDs team of care.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It has given me a more thorough understanding of safeguarding and more training techniques.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Andy was very well presented, friendly and very knowledgeable! I have learnt many new things I can use in my training. I would attend again.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

The course reiterated the safety features we have in place. For officers who visit tenants homes the PVP issue was discussed and it was noted that a code could be added 1-5 to establish the type of PVP issue.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This was a refresher course and I found it just as interesting as the first time I did it. Jay was very knowlegdable in this field and filled all attendees with confidence to deal with challenges when at work

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel more confident to carry out my day duties on my unit. Will be most helpful in my job on a daily basis. Excellent course, excellent presentation I would be very happy to attend more NAPPI courses in the future

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Observe childrens behaviour more closely and be aware more of the low level behaviour to intervene more closely and sooner.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Ensure a better understanding of autism throughout the organisation.

Understanding Autism - Trainer of Trainers Award - Click here for course details

In house training will now be delivered in a more confident manner. Good skills on how to train people and insight into involving everyone.

Understanding Autism - Trainer of Trainers Award - Click here for course details

I will encourage my team to consider different ways of approaching service users to achieve positive outcomes. I will also ensure that they practice all the personal safety principles.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This course has made me think about the consistency in the approach of staff and the terminology to describe levels of behaviour. I intend to implement a new way of documenting and approaching the behaviours staff are presented with.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will discuss with my home manager about changing the way we write reports/handover and the incident form reprinted/redirected to the five levels behaviour on Lalemand behaviour scale documentation activity workbook.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will assess individuals and highlight the relevant areas that residents Amnesia is at and how to benefit the service user. Also help to personalise care plans and make the experience more enjoyable for the service user and reduce the challenging behaviour.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

The course content was excellent and explained cognitive decline in depth. The method of delivering the training is simple and very effective. I will be able to deliver training with more confidence.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Probably using these methods in care plan reviews as well as training in itself. Very good strategies pertinent to our practice. Certainly refreshed and enhanced my training development. Good day.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Apply different teaching methods. Ensure I dont miss participants who wish to contribute. My knowledge of dementia was basic. I feel that the awareness session has stimulated me to learn more. Thank you.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I found the red behaviour scale particularly useful. I can see fully how this may be used in a person centred way and feel that this would be a great benefit to support workers and the people we support. The SMART principles work really well. Taking on board all the elements of smart will work well in the workplace and perhaps change some peoples opinions.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainer Award - Click here for course details

We have risk management strategies that I will be amending for some individuals by using the green and red behaviour scales to help understand the communicated behaviour better. Also ensure peoples lives, particularly in the productivity areas, are fuller.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainer Award - Click here for course details

Work with the team once everyone has attended this training with specific emphasis on implementing the Lalemand behaviour scale for individuals. Ensuring consistent approach and clarity following staff completion of training.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It has acted as a reminder of Abuse and how I can be vigilant. Additionally I really liked the structure and pace of the day, the afternoon session really taught me how to knit the theory and delivery of training together.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

In disciplinary meetings I will consider forms of Abuse. I will be able to create an awareness on safeguarding to all levels of staff.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I am sure I gained more confidence and knowledge in a good level, when I can deliver a good presentation skill when training my colleagues.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Take time to look at the residents personal files and find out as much as I can about their background- social history.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

More person centred care eg night staff wearing dressing gown when staff difficulty getting people to bed.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Educate staff in different aspects of cognitive decline. Create training that focuses on solving problems of behaviour associated with Dementia.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Better understanding of what cognitive decline is and take positive steps to support the service user.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I will be updating students behaviour management plans to reflect what I have learnt. Use the skills I have gained. Find out the structure and responsibility of staff in recording and analysing incidents and ABC charts.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Seek a clear policy to guide staff on restraining students at Portland College and how we can better support our students during a crisis situation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am supportive of the positions that I have learnt on NAPPI level 2 and will try to use them when appropriate and necessary in my work.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use correct procedures with confidence and be more aware of safety for people in and around the area. Support staff to best ability.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The techniques shown and learnt in NAPPI 2 will be very beneficial for some of the students at the college. The course has been very interesting and well delivered. It will definitely be useful in the workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Having more confidence to deal with incidents or assist other staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will put into practice the techniques if I come across a relevant situation.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will have more courage to assist staff with students.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Follow the techniques I have learnt to avoid a manouvere but if I have to I would do it safely.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will follow the techniques in my work place what I have learned.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Recommend that techniques are practiced on a termly basis to ensure I am more confident with them.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

focus on keeping calm and identifying situations better

Non Abusive Psychological & Physical Intervention - Awareness Session - Click here for course details

I feel more able to identify and control situations before they escalate

Non Abusive Psychological & Physical Intervention - Awareness Session - Click here for course details

Hopefully manage situations and feel confident to report incidents in a common language.

Non Abusive Psychological & Physical Intervention - Awareness Session - Click here for course details

Share with colleagues in our learning coach group. Encourage teams to share responses to scenarios.

Non Abusive Psychological & Physical Intervention - Awareness Session - Click here for course details

I will be less complacent and more aware of my own safety, and how to protect myself.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of my environment and importance of gathering relevant information in preparation for the session with the client. thank you!

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of my work/clinic environment and ensure that I know who to notify in case of danger.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will take more time when identifying any signs of agitation and will attend 100%.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of surroundings, therefore prepare myself.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The training will help me to understand more while on the job. I can use physical training on the job

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be able to deliver care more effectively, I know more on how to handle my clients

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will work with my service users with more confidence and will be able to protect myself and the service users

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Manage my clients better and safely, more confident with the home and outside, make job less stressful, keeps business within the law and guidelines

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

With the training I have received it will help me to support both clients and work together better as a team

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I have learnt how to make myself safe in the work place and how to protect clients in their best interest

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will start to deliver manual handling training to our staff. Aware of my biomechanics and try to remember so becomes natural in my everyday life.

Moving and Handling People - Trainer of Trainers Award - Click here for course details

Never done training before but knowledge of spine movement and biomechanics will definitely make me think twice before any activity.

Moving and Handling People - Trainer of Trainers Award - Click here for course details

The way of interacting as in oral that will be more effective and reduce level of others impact on service users will be more appropriate.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will use more of the approaches discussed to deal with low level behaviour, before behaviour can escalate into destructive or dangerous. I feel confident knowing that I can handle myself in certain situations and have my skills to protect myself in the future.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will try and deal with the clients very differently and with better understanding after doing this course.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will look at service users how I will do things differently when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will definitely be more confident with the skills I have learnt and with my job. More confident in understanding the service users more and I feel more confident in how to approach/ manage a situation. Very nice experience for me to attend this training course.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Ensure staff fully aware of non abusive intervention. Possible future of train the trainer programme.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I would look at what I do differently and put the training in practice if necessary.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will train all staff dementia and the different elements of cognitive decline.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I feel I am more aware of what dementia is and can recognise when it starts as well as symtoms already there. I feel this will improve the carer's delivery of care once trained.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I will think ahead, stay one step ahead, the course has made me more aware.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will look at the training matrix- discuss with GM senior company people, incorporate some aspects in and adopted for my BAS training evidence forms who has been NAPPI level 1 trained.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I recognise the need for this training on my unit. I started by sending everyone for challenging behaviour training and have noticed a huge difference in my staff's approach to service users. NAPPI training will be a fantastic addition to what I have already started, I even think that it will be a turning point in educating my staff because it offers clear guidance and promotes fantastic values.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I have done a NAPPI course quite a few times before so from working with people, i am aware of all the NAPPI SMART principles etc. It has given me the confidence to deliver this training.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Follow SMART principles and be more aware of my enviroment, service user needs and share experiences.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Use SMART when nursing, teaching and in everyday life.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will use SMART daily but also in my personal life. I will evaluate the staff following any training on the floors to look out for the SMART being used.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be looking at how I present my other training sessions and adopt a more structured approach. I will spend more time on the floors to observe colleagues and support especially those who attend my NAPPI training to ensure skills have been remembered.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be able to feel more confident definitely. I will be able to teach staff to use a more appropriate approach in their delivery of care when supporting service users. I will be more aware of visual cues when delivering training and i will understand the importance of using these more frequently.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be able to look at situations that arise in a calm manner and know that I can use the skills learnt throughout the course.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will adopt a positive attitude when talking about similar scenarios at work.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Attend 100%. Look at my resident's challenges and make them my challenges. Use the guiding skill on some of my residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will definitely be applying the psychological SMART principles. I am going to perceive and translate through 2nd level messages and therefore I am able to take appropriate measures to settle down the individual. I will change my units perception on behaviour and how to manage it.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Feel more prepared mentally and physically, so I will act more confidently with individuals.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of situations that might escalate and confidently know how to redirect them.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Using SMART principles more effectively and more effective planning.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I'm now confident that I can do the right thing if faced with a situation. Really great course, learned alot.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Risk assess and protect myself using all the information given during the day. Arrange a code word to alert the caller and guardian is activated.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More confident to deal with challenging behaviour and keep myself safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to restrain and protect children in a safe and minimum impact way.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Effectively use intervention skills to avoid the need to use R.P.I.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Think more about the situations and why the students are behaving/acting as they are.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

De-escalate situations before they get out of hand.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To use more psychological approaches by pre planning for the individuals. I will safely support and lead physical intervention when needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use red behaviours scale as individual behaviour plan

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Employ the skills, techniques and knowledge gained.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware around potential use of training. When to use it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Deliver the training to my team and others in the service, engaging them as much as possible.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Will be able to give the staff an overview of the people we support with autism.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Use supervision as an opportunity for 1:1 training/coaching.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Tailor the training to the requirements of my service. Ensure people are learning even when not in the classroom.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Enabling myself to develop the knowledge I have learnt to and teach it to my staff and others to increase a better support package to the individuals we support.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Autism will come up in lots of training delivered so this course can be used to answer questions generically.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Ensure that I prep for training sessions. Condense my cue cards.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Spend more time reading the support plans and diagnosis. Keep in mind triad of impairments and sensory stimuli.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Deliver to others to enable them to have a greater understanding about the people we support.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Be aware of everyone's individual needs more on every level.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Help other members of staff with their understanding of Autism. I will be able to understand people with autism a lot more.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Deliver Autism Awareness training as part of our corporate learning plan. Incorporate into communication training.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Reiterates what i already know. Use the physical skills shown in the appropriate environment.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be able to deliver a training presentation which will help my colleagues to recognise the difference between the behaviour of service users relating to dementia.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Train staff instead of external trainers with confidence (I hope).

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Approach clients with a better understanding of their condition delivering a better quality of care. Educate fellow colleagues.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Use redirective approach by knowing the individuals interests, routines. How to use RPI effectively and appropriately.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

From now on I have learned how to deal with challenging service users and how to restrain. I will work as trained.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Stay one step ahead and try and use the knowledge and techniques I learned

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The course has gave me full knowledge in how to break away from a situation that arises that will not put myself in danger or the service user!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It has helped me think about my role as a support worker and how to keep myself safe if needed

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The course has made me a lot more confident on how to deal with situations at work if they should happen. Thank you :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will be more confident working with people as I have the skills to get out of situations that may be intimidating

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

It has just been a really fun and interesting course, I have learnt a lot

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be able to use other techniques to avoid physical restraint. Also I have the confidence to use physical restraint, so I do not need to use it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Threee - Click here for course details

Today I attended NAPPI training and one thing I will takeaway is confidence on floor restraint.

Non Abusive Psychological & Physical Intervention - NAPPI Level Threee - Click here for course details

Use the Lalemand scale, fill in Green scales for all residents, feel more confident in workplace.

Non Abusive Psychological & Physical Intervention - NAPPI Level Threee - Click here for course details

Today at level 3 NAPPI training once completed I felt I was more confident in the role I am doing. Thank you and I hope to be part of the course again.

Non Abusive Psychological & Physical Intervention - NAPPI Level Threee - Click here for course details

Think more about what I say and how I approach people. Take more time to think about how I do things and the people I care for. I now have more confidence in my ability to help people and provide a high standard of care.

Non Abusive Psychological & Physical Intervention - NAPPI Level Threee - Click here for course details

Psychological support to prevent disruptive and worse behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Will not be as nervous because we now understand how to avoid restraint. Work BETTER as a team.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident if I ever need to use any of the techniques, but also able to use different de-escalation techniques gained from the training. Thank you!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Consider 1-1 roles more on residential week holidays. Note: Well done to Jason and Rachel for fantastic training and ensuring we lose our inhibitions through ice breakers!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Identify behaviour and put in place measures to prevent escalation of that behaviour as volunteer and more importantly, for the vols safety as an APL

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware of danger from aggressive children/young people. Be confident to use new skills/protocols used. I feel I will be a better and more useful volunteer. I feel I will be safer on future events. I feel ready to accept roles of 1:1 with additional complex needs children/young people

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I believe I will be able to spot these behaviours at a lower end of the scale and have improved my knowledge of what to do to intervene before the situation worsens. Can give advice to newer volunteers on events. If a dangerous situation arises I feel I know how to restrain if necessary.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

SMART skills. Observe for different levels of behaviour. Have more awareness of my support eg APL, vol team

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

More confidence and quicker response to challenging behaviour. I now know when not to use restraint if a child is only being agitated. There are other ways of managing that behaviour. There will be less harm for myself and a child

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now know how to deal with situations where a child can get disruptive etc. I can support other volunteers if they require help

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will now feel confident in my role as a mentor to advise and assist in behaviour issues and incidents. It has raised my awareness and reminded me of previous training and education received in relation to the psychological aspects as well as the physical aspects of the training and child developement. Thank you

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will be more confident if a situation arises. I feel that I have gained so much knowledge from this training and it was great to work together as a team. I feel that now I will be a more confident volunteer.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Feel more confident when restraining, pass knowledge onto staff and ensure procedures are being followed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I am more aware of what is legal and safe, I would be able to react in a correct way.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Trainer is well informed, gave practical examples, interacted well with trainees. Offer continuity in having the same trainer.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be mindfull of the key life enhancing areas and the entire course content

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Work as part of a team that is working in the same way. Think about the message the behaviour is trying to communicate more

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I now feel I have the ability to be more in control in situations with behaviour when/if they arise

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will change my approach and use the new techniques that I have learnt today

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This was very useful in reassuring me I am doing certain things right and taught me techniques aswell

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Develop workshops in MCA/DoLS for locality teams and adult teams in Knowsley. Have more confidence in delivering this training.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

Encourage staff to talk through their thought processes - prompt them to answer their own questions. Deliver the training.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

Has given me a better insight into what is involved in the decision making process and allowed me to understand more clearly when and where to use mental capacity assessments and best interest.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

I will deliver more structured training, break down courses into performance objectives, and keep achievements and summarise more and double check understanding more frequently.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I feel confident to deliver SOVA training to new and existing staff. SOVA training always makes me reflect on my own practice and take into consideration how broad abuse types/indicators can be.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will be taking on the role of our adult safeguarding trainer. I think that i will be more confident advocating the companies policies and procedures throughout the provision, thus bringing to the forefront of our staff's minds the importance of reporting any safeguarding concerns resulting in improved service for our residents.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I plan to re-write my company's safeguarding training module to incorporate the methodology and content learnt today. Also, my style of delivery will change.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Be able to identify escalating behaviour and how to defuse the situation. Also how to keep myself and others safe

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think about my actions, help me with documenting all issues

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will feel safer in a situation where an individual is showing signs of challenging behaviour

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Communicate client's triggers and build up behaviour to other members of staff more thoroughly, be more aware of client's holistic needs

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be aware of using the wrist release grab correctly, as I was not aware of any techniques before

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more conscious of the process of gaining co-operation from clients. I am more aware of the components of the positive behaviour support and hope I can contribute to the key life enhancing of a clients life

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The training will make me reflect on my own practice, also on how I deliver further training and encourage others to reflect on their practices.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Understanding agitation and aggression of clients better.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more attentive to how I react to people. The role play where Andy "psychologically pushed" us was very informative.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will need to re assess parts of my teaching practices.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

I have gained fabulous insight and suggestions into general training delivery as well as course specific.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will ensure the organisation ensures that all staff are fully and adequately trained to avoid unintentional abuse.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will be more aware of potential risks and how to respond appropriately.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will implement these skills and have a different approach to my role. Excellent.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be much more professional and value service user's needs.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will use the information and training from today, through observing in the workplace to understand more from what i have learnt.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Share knowledge with staff, having more confidence in delivery of information on MCA & DoLS.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

More inclusive use of group work and discussion in training sessions.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

I will be thinking more about the causes of challenging behaviour and the ways in which I can help prevent it from occurring/escalating.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Support the staff team to hopefully reduce the incidents of challenging behaviour. Look at producing individual plans in this format.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Make guidelines for individual clients based on the Lalemand behaviour scale. Consider the green behaviour scale and try to improve quality of life for our client group.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Agitation on the red scale will be of benefit in my line of work especially with elderly frail dementia. The course was very well presented. Thanks Steve

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of my own safety and also not put service users at more risk by placing myself in a vulnerable position.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more confident in my dealings with some trainees as I will feel I can more adequately protect myself and those around me should the need arise.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I feel that it would be good to develop reports to include some of the information gained. It will also help me think about various situations that we encounter on a day to day basis

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware and observant. Plan activities to raise satisfaction and cooperation. Discuss with volunteers within our group

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Me more aware of adverse sitiuations that may occur and be more confident in reporting incidents accurately

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Approach in gaining co-operation from challenging behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more mindful and aware of risk and particularly the behaviour scale and my appropriate responses in situations. Also how I will structure my incident reports more effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The generating cooperation module will definately help to make my job easier. Greater awareness is a benefit. The course has been very worthwhile.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think about how to diffuse a situation before it escalates.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Encourage our management team to develope a much more confident package for service users from initial assessment through to individual action plans.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will consider the info on the green behaviour scales when dealing with situations at work, I believe this will have a positive impact on my role.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Better understanding of the situation and how to manage it causing as little disruption as possible. Good presentation and excellent techniques to encourage audience participation.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The course has refreshed my memories of previous course and given me greater confidence in dealing with challenging situations and behaviours in my work. Thank you

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Plenty of things to think about. It has given me greater depth of knowledge.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

This course has enabled me to feel confident in dealing with most if not all low and high level situations. Although there are aspects of the course that do not affect me at present with regard to aggression etc. and I feel it is good preparation for the future changes as they occur.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

The training will enable me to initiate different strategies when dealing with service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Make sure I understand the key aspects around triad of impairments.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Will present training more regularly and following recruitment (during induction).

Autism Awareness - Trainer of Trainers Award - Click here for course details

Hopefully I shall deliver the training to the staff team with more confidence.

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

Take a step back and think about my language and social interaction with service users.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Deliver autism awareness training. Get involved with creating strategies for specific service users. Plus, identified areas on candidate assessment.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Having a better understanding of cognitive issues will help in the care of our residents, thinking about why they do what they do.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

As an experienced trainer, I still felt I learnt a lot today. Thank You.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Teach "Making Decisions" as a title rather than "Mental Capacity" and keep it simple.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

Deliver training with more confidence and understanding.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

Create cribcards and audio of trainer script to maximise credibility ahead of training at Nottingham and Liverpool in June. Pre-prepare flip charts of information that does not need to be added on the day - this will aid my memory of the journey through the course.

MCA/DoLS - Trainer of Trainers Award - Click here for course details

Be more suspeptable to outside thinking, take into consideration that what a client is asking may not be what they want.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I have more knowledge but will be able to relay information back to work colleagues.

Autism Awareness - Trainer of Trainers Award - Click here for course details

This will help immensely in my ability to meet business objectives in training our LD staff and ensuring staff are prepared for their role.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Feel more confident carrying out training. Easy to follow. Understand not too much overload

Autism Awareness - Trainer of Trainers Award - Click here for course details

Have more confidence i dealing with challenging and dangerous behaviours.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I can now approach my servicve users with a more confident manner.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I'll be able to know what action to take in the case of a restraint.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel that I'll be able to handle physically or psychological challenges from service users better and confidently. I learned techniques that are suitable, safe and legal to use.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

This training gives me confidence to do my job effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am still at induction period, but now I feel much more familiarised with procedures and actions. I feel much more confident regarding this restraining issue.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Ensure all staff that work in dementia care areas are trained.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Enhance my new role in training. Be confident in training. Keep up to date with what is going on on the floor in order to help my residents.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

If I had received this training in former roles I believe it would have hugely impacted on staff understanding of dementia and the overall standard of care.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Deliver training and cascade information with confidence. Provide teaching/training to the staff utilising new ideas and methods. Set up workshops for relatives (using simple wordage). Thank you:)

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Everything, incorporating all the skills learned during the training and mentoring staff with them as well as actually delivering the training.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

This subject is a new training module to my company. It will be incorporated to link with dementia training. I am expecting to see staff meeting the needs of residents with challenging behaviour in a more person centred way.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

I will be more aware of my own actions in my care setting, to set an example to staff so i can re-inforce the learning.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Emphasise and discuss the importance of psychological intervention to stop behaviour escalating.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Ensure staff when doing NAPPI training thoroughly understand the objectives and modules especially the generating co-operation as I feel this area is very important and ensure we always apply the NAPPI techniques (SMART).

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

instead of taking a backseat when fellow collegues are working with service users, I will be more pro-active, encouraging them to stay one step ahead

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

This course will totally change my work based training and practice.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

The training opens your eyes to where we as staff go wrong. causing staff provocked incidences. so use generating co-operation process as it has a huge impact. but having said that i will use all nappi skills in my job.

Non Abusive Psychological & Physical Intervention - NAPPI Level One Trainers Award - Click here for course details

Thorough awareness. Confidence in dealing with risky clients. Able to protect self better.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of potential risks with service users and how to deal with them safely and effectively.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be aware of the environment. Wrist grab if needed-NAPPI techniques. Thank you, very enjoyable.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of aggressive behaviour and feel confident in reacting and de-escalating situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Refresh on physical skills, however I feel our de-escalation skills are working very effectively reducing the need for RPI's. but refresher always needed.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I will be a little more confident and it will make me more aware on how to support/observe and follow NAPPI through.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Distraction may not at some point be enough, so doing this course makes me aware of a manual technique I could use within the law.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Think before acting, do I need to do a NAPPI RPI or can distraction be enough.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Be more confident dealing with aggression from Service Users.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

When working within homes look for examples of least restrictive practices being carried out and reinforce by praise.

MCA & DoLS - Trainer of Trainers Award - Click here for course details

Roll the training out to staff and ensure they have a good level of understanding in the MCA.

MCA & DoLS - Trainer of Trainers Award - Click here for course details

Be patient, more assertive, listen and guide, spot signs of behavioural changes and handle safety

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be able to hopefully spot situations arising and preventing them from escalating. Dealing with challenging situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Have confidence in dealing with challenging situations

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Understanding the level of physical intervention required/allowed in situations at work!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel that I will be able to confidently manage potentially aggressive situations before they become out of hand

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Different handling techniques, more verbal intervention, better understanding

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident after the training, which will be useful in my job

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I think that I will be able to show confidence when/if I need to use any of these techniques while at work

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To have more confidence in myself with someone showing a form of aggression

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I feel more confident when it will come to managing certain situations. All the techniques we done I learned and haven't done them before.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The two day training has been valuable to my job. I now feel more confident in handling the unexpected. I have thoroughly enjoyed the hands on training session. Jason is an excellent trainer - he was very thorough!

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Encourage carers to have empathy with all clients and to treat them as individuals.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I will start training staff in two months when two day services merge. Good time to share information and bond as a team. I will learn about people who use the service. I will also invite head of training to my training so that they understand.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I will put into practice the things that I have learnt when needed at my workplace

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

Look at the way my carers support our service users and make care plans more person centred.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

Be more aware of using the techniques as and when needed. Ensure I use different skills before using PI such as communication

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more assertive and feel more confident in working safely

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am pleased I attended this training it has raised my awareness on alternative interventions other than hands on. I feel I am now able to focus on managing aggression safely and keeping within the law

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will now be able to manage challenging behaviour in a safe way and not panic, as I now have a better understanding of the stages before physical intervention needs to be used.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

The training refreshed myself in the role I work, and will be able to feel I can carry out the training I have learned, in a safe way to myself and the person I am supporting

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Use appropriate intervention if needed and the correct procedures. Thank you :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Think more on diffusing situations and how the individual may be feeling.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will feel more confident in physical intervention in my work place :)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I am happy and confident to use what I have learnt in my work place

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Manual handling - use NAPPI properly as part of my job role. Have learned how to handle destructive-dangerous-threat of lethal to myself and for my own safety and health. How to word important documents more effeciently to coordinate easier with staff.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Hopefully I will be able to monitor and contribute more to situations that may arise in the future and be more confident in my work setting and a competent member of staff

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I will now have a better way of dealing with service users who can be challenging which would be of very good use. Thoroughly enjoyed!

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More aware of different levels of behaviour, which will help me to look after my client group more effectively. Well constructed course and taught very positively. The booklet was great.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will be more confident now of being able to difuse some situations should they occur, and be able to support my staff throughout.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

With the knowledge of this training, I would like to apply this idea on the work like identifying the word of resident, dealing with resident in non abusive way without hurting them and ourselves.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Andy used a fantastic model (not for teaching purposes) to highlight and bring to life how best to help my clients and shows how easy it is to make a bad situation much better, I would encourage enablement more.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

As one of the internal trainers in the organisation this training will enhance my knowledge of the care environment and therefore give me credibility with carers who do the job ( I have no formal care qualifications). I will rehearse the course in full before I deliver to a group.

Dementia Awareness - Trainer of Trainers Award - Click here for course details

I am more confident than I was after attending this training. It will help me a lot

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I had a good day and learnt a lot from this course. It was enjoyable and I will be able to do more things for my individuals

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Perform non abusive intervention when needed. I feel more confident in going into residential homes with challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Handle difficult situations much better than before.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think about my actions and staff actions provoking service users.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Use the restraint techniques in the appropriate way also I will be able to react faster as I know what to do, need to keep practicing so it comes naturally

Non Abusive Psychological & Physical Intervention - NAPPI Level Three - Click here for course details

More aware of what to do in certain situations to keep myself and other people safe.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of the different stages of behaviour and methods of addressing difficult situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Rethink how we set up and implement Care plans. ensure that ALL staff are aware of current plans and that they are aware of any changes. Encourage staff to be accountable for their own actions.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

To be able to do my job in the correct and safe environment and to use the skills that I was shown.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Making sure that the staff working around me are able and trained to use these techniques with me when required.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

NAPPI ensures that my support work is done professionally and safely. NAPPI enables me to look at theories that cause challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Change to a clients bedroom, more handrails to promote independence for a particular client. Policies on restraint in dangerous situations in each service users file. Bathroom:- made for everyone (multi-functional)

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

I would like HP to have hand rails around the home. Policies in place where if we need to remove a client from danger anyway, we can safely. The bathroom, the bath needs to be in the middle.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Consider the green behaviour scale in more depth and encourage staff to think about this more

Non Abusive Psychological & Physical Intervention - Level One and Two Re-certification Trainers Award - Click here for course details

Always feel revitalised after my training and full of new ideas

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

revise contents of one day course to incorparate Green Behaviour Scale. Make more reference to SMART (+ N.10) etc. outside of the actual training situation. Include recording skills in one day course

Non Abusive Psychological & Physical Intervention - Level One Re-certification Trainers Award - Click here for course details

implement green behaviour scale and incorperate person centred care plan

Non Abusive Psychological & Physical Intervention - NAPPI Level One + Two Trainers Award - Click here for course details

This course made me realise there are forms of abuse that at first you don't realise, also more aware of tone of voice and body language.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

Will be more aware of my tone and body language with my residents. Will be confident if I need to report anything.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

Think about more when doing my job. Don't think twice about reporting things that I am concerned about.

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

Be more aware of safeguarding issues and feel more comfortable dealing with any issues

Safeguarding Vulnerable Adults - Safeguarding Adults Workshop - Click here for course details

Consider Green and Red areas when dealing with challenging behaviour. Review structure of MCB risk assessments.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Look forward to weeks course and definately feel I will be able to make changes by supporting staff in effective management with regard to challenging behaviour.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

From what I have learnt, carry out and teach best practice to colleagues to improve care to residents.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I would understand and have more knowledge and adopting techniques.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Be more aware of peoples posture and their brachial triangle. Stay relaxed and take notice of my voice and body language.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I will look different at my work and my performance. Training has given me a clue and showed me a way to do my job properly and with positive effects.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

I can manage now, how to approach residents when crisis arises to resident with behaviour that challenge.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Think more before entering rooms especially about their feelings, i.e. red behaviour scale will be very helpful.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Look at causes of behaviour, than just the behaviour itself.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Hopefully to continue improving in delivery of training sessions.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Will look at the delivery of other courses. A good refresher, reminds me about a learners varying needs. Make sure that I unpick people's contributions fully.

Autism Awareness - Trainer of Trainers Award - Click here for course details

I will bare in mind when incident reporting. Use of physical intervention where necessary

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Recognise escalation of behaviour. I have increased awareness

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Assess situations before escalation. Psychological exercises were very useful.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Have done this training before so it has been a refresher as I think I do use these techniques already. It has been valuable to revisit the course as a reminder of details and break away releases

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

More regular use of slide sheets. 6 monthly reviews of risk assessments. M&H risk assessments already reviewed directly as a result of this course and Glen 6 monthly review summary of care reports to be modified to ensure all risk assessments have been reviewed within a 6 monthly period.

Moving and Handling People - Moving and Handling Recertification - Click here for course details

Definitely use slide sheets, folding application was a particularly useful technique to learn.

Moving and Handling People - Moving and Handling Recertification - Click here for course details

I Think the organisation needs to look at person centred planning of behaviour by using the behaviour scale and addi g on individuals interventions and behaviours to this. Use NAPPI techniques only when required.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

I now feel more confident in my work mates to support me in the event that intervention needs to be made. I am now able to get out of a situation when I am being attacked and keep myself and others safe, rather than not being able to do anything and just have to stand there and take it.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two - Click here for course details

Be more aware myself of the forms/types of abuse to enable me to train this to others.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will make time to prepare for my training which is something I need to make my manager aware of for support.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Think about how I can improve the experience of my pupils so they all feel they experience key life enhancing things in my lessons, that way I can better get to know them and build a positive relationship

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

Hopefully I will be delivering half day SOVA refreshers from April onwards.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

My sessions should be more interactive and make more use of work sessions.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will use the techniques delivered and will look forward to this.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

More confidence in my presentation due to the style of learning used today.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

When delivering this course in the future I will ensure to make it engaging, interesting and presented clearly. Thank you.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

Be able to organise and deliver safeguarding training.

Safeguarding Vulnerable Adults - Trainer of Trainers Award - Click here for course details

I will introduce the green behaviour scale for all the users of our service.

Non Abusive Psychological & Physical Intervention - NAPPI Level Two Re-certification - Click here for course details

Will be more aware of psychological interventions and will be able to be effective and confident to deliver this practice. All principles of SMART also how to process situations.

Non Abusive Psychological & Physical Intervention - NAPPI Level One - Click here for course details

It will equips me to deliver autism training more confidently. It will equip me to deliver autism training without the need to make the training complex. It will enable me to look at some of my service users with fresh eyes, with regards to potential sensory issues of their behaviours.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Facilitate training in autism awareness to the services in my organisation.

Autism Awareness - Trainer of Trainers Award - Click here for course details

I work within a training department, therefore this training would not affect my job directly. But it was interesting and informative to chat with other participants about how this training could be transferred into their workplace with positive effect. The Lalemand Behaviour Scale and the Green Behaviour Scale seemed to have a great impact on staff discussing how things could be done differently.

Non Abusive Psychological & Physical Intervention - NAPPI Level One + Two Trainers Award - Click here for course details

Make use of the Two Person Moving RPI. Support co-trainers.

--SELECT-- - Level Two Trainers Award - Click here for course details

I will be able to deliver the course and increase staff members awareness on the problems/impairments related to autism.

Autism Awareness - Trainer of Trainers Award - Click here for course details

I will add this to my existing autism awareness training and combine the two.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Be more confident teaching the staff more about Autism.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Deliver training to improve knowledge and understanding of autism to those staff who are to support our tenants.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Have additional information to support other staff in their handling of clients with autism. Be able to support other staff more effectively. Work with one client with autism and discuss the sensory stimuli with him to improve the staff training he and I deliver.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Deliver large scale autism awareness training rather than 1:1 support

Autism Awareness - Trainer of Trainers Award - Click here for course details

Will relate more on how the environment plays a role in supporting service users. Offer training to agency staff working with people with autism.

Autism Awareness - Trainer of Trainers Award - Click here for course details

Campaign to improve awareness of autism, combat nehative attitudes

Autism Awareness - Trainer of Trainers Award - Click here for course details

Approach my autism training differently focusing more on strategy

Autism Awareness - Trainer of Trainers Award - Click here for course details

Be more aware of possible dangers.

Non Abusive Psychological & Physical Intervention - - Click here for course details