Call me back
We are always happy to call you back at a time convenient to you. Simply enter your details below, let us know when you would like to be called, and press 'Call Me Back'. Our office hours are 9-5 Monday to Friday, but if this is not convenient, we will always endeavour to call you out of hours.




Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Take time to think before I act and ensure that I communicate with service users to try and prevent negative behaviour, using the skills I have learnt
Non Abusive Psychological & Physical Intervention NAPPI Level One (02-04-2013) - Click here for course details

Be calm as I have more knowledge to deal with situations as they arise.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (28-03-2013) - Click here for course details

I understand how to apply comfortable minimum impact restraint techniques only when needed.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (28-03-2013) - Click here for course details

Be able to support my service user in a much more comfortable way securely and with confidence that i am doing the right thing.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (28-03-2013) - Click here for course details

Be able to take control of a situation effectively and with the confidence that nobody is being harmed.
Non Abusive Psychological & Physical Intervention NAPPI Level Three (28-03-2013) - Click here for course details

i have learned alot by using different techniques to prevent dangerous situation occuring
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-03-2013) - Click here for course details

work effectively use this training in the work place
Non Abusive Psychological & Physical Intervention NAPPI Level One (27-03-2013) - Click here for course details

This has helped to refresh restraint techniques and refresh on the SMART skills
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (27-03-2013) - Click here for course details

Recognise levels of behaviours and deal with appropriately.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Try to handle difficult situations better and diffuse behaviours quicker so situations may not escalate.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

improve practice in way i work and keeping myself and others safe
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

look at all situations differently and feel it will change my job
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

look at all situations differently and fell it will enhance my job
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

i feel i can now approach situations in different way and with confidence
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

feel more confident to deal with difficult situations.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

definitely take into account the information attained from this course and apply it effectively.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Assessing/reading signals when it comes to behaviours of others and know what to do.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Use the Lalemand behaviour scale to develop a tool for the team to identify and manage escalating behaviours. Talk with management team about managing risk better across our service.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Pay better attention to de-escalation techniques, use the behaviour scale.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Be able to identify when a situation is escalating, what stage they are at and defuse it effectively.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

More aware of my movements within the community. Was provided with useful techniques on personal safety and assessment.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Be more aware and plan every individual interview. Give a better service as it has made me aware of how my language used may come across.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Allow more time to assess the risk and review how the individual is presenting.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Be more aware of my surroundings, hopefully manage risks better and use appropriate language.
Non Abusive Psychological & Physical Intervention NAPPI Level One (26-03-2013) - Click here for course details

Will manage situations effectively - protecting the service user as well as myself during the aggression time
Non Abusive Psychological & Physical Intervention NAPPI Level Two (25-03-2013) - Click here for course details

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | 109 | 110 | 111 | 112 | 113 | 114 | 115 | 116 | 117 | 118 | 119 | 120 | 121 | 122 | 123 | 124 | 125 | 126 | 127 | 128 | 129 | 130 | 131 | 132 | 133 | 134 | 135 | 136 | 137 | 138 | 139 | 140 | 141 | 142 | 143 | 144 | 145 | 146 | 147 | 148 | 149 | 150 | 151 | 152 | 153 | 154 | 155 | 156 | 157 | 158 | 159 | 160 | 161 | 162 |
NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

Select font size: A A A