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Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:
It will help me to be more confident with the services user I support. It has given me a new outlook on how to protect myself and the person I support and also how the team can work together if needs be.
Support plans will be more informative for service user/staff on how to manage and minimise risk with following the Lalemand behaviour scale worksheet.
Risk plan will be also more informative.
Incident report to be written with correct wording for consistency e.g. agitated level of behaviour, disruptive level of behaviour, destructive level of behaviour, dangerous level of behaviour.
Identify other staff that would benefit from the course and service user teams. Make suggestions to improve paperwork to encourage the behaviour scales, link to incident reports/risk assessments and support documents/designs.
I will integrate the learning into more areas of our current policy and practice. greater reinforcement of use of language structure and processes.
I will recognise and celebrate success within staff who actively promote NAPPI values and principles.
I will incorporate a couple of the new (to me) units. E.g. person of influence including the praise scale.
Although I may not incorporate the hair/bite physical skills (at present not relevant) it is nice to know about them.
The point by point breakdown of narrative for physical skills is most useful and will definitely of benefit to myself (and Those I train)
The NEW Green Behaviour scale appears bit more understandable to me this time than last time.
How to use green skills and red behaviour scales in service user files and complete them with key workers and all the residents when they find new green activities they add their interests to their own charts.
I am planning to include the behaviour scale documentation into my work areas to give common language and consistency.
I will also use green behaviour scale to help support staff caring for residents and to see the clear link between Green and Red scales.
I have renewed confidence in my knowledge and ability to deliver NAPPI.
Having time to write down instructions for some of the physical skills has served as providing a crib/note sheet and a comfort blanket.