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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


Use the skills accordingly, following our policies and procedures.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-09-2013) - Click here for course details

I will consider each individual service users characteristics.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-09-2013) - Click here for course details

Andy always makes me feel more confident which will help at work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-09-2013) - Click here for course details

Be more mindful of daily life changes and remain employ-ably safe.
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (05-09-2013) - Click here for course details

I need to apply the techniques learnt. I will use all lessons learnt
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

Dealing with aggressive behaviour more affectively. Making residents lives more greener
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I do not think I will do not think I will do anything differently as a result of this training, I will still continue to do my job as it is and apply what I have learned
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I liked the practice of protecting ourselves from residents. Thank you very much
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

Be more observant and perceptive towards the residents behaviour. Respond appropriately
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I think I will be able to handle the challenging behaviour and protect myself by using the skills
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

Hope that I will be able to recognise clients behaviour at the earliest possible stage (agitated) and that I will be able to take prompt action and respond in such a way using psychological strategies without the negative behaviour escalating
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I will be able to use this practice in my job in difficult situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I think I would feel much more confident and able to cope with different situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (04-09-2013) - Click here for course details

I will put into practice the techniques learnt when necessary with confidence. I will remember distraction techniques learnt during the course when dealing with situations at work.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Nothing, but if I was ever in a position I would be fully equipped for an intervention. Also be one step ahead.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I would be confident of using these techniques have been trained. I will be using SMART.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Protect myself and the resident in the correct way.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I feel more confident if the need for restrain arises, and to be able to use the skills I have learnt.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

How to distract and direct more, and be aware of situations if they occur.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

A couple of things and how we communicate and how we hold people.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I feel confidence to put my training if necessary into my practice.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

Use all the techniques we have been taught when needed.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

The restraint hold, and to say thank you to a service user when they apologise for when they have done wrong.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I will feel more confident in how to handle difficult situations.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

I now feel confident and competent to carry out physical interventions if they are needed and have an understanding of NAPPI.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (03-09-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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