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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


The behaviour scale will be a brilliant tool to use in the workplace, as will the workbook. I will book some more staff members on this course as this course will make the team more effective. Extremely good day, met more than I was expecting.
Non Abusive Psychological & Physical Intervention NAPPI Level One (17-10-2013) - Click here for course details

Ensure looking out for good person centred practice and give confidence to challenge poor practice and coach improvement. Promote Green Behaviour Scale, especially in satellite homes where meaningful activities are limited.
Non Abusive Psychological & Physical Intervention Level One Re-certification Trainers Award (15-10-2013) - Click here for course details

I certainly feel more confident in my ability to teach physical skills and remember the key words. I have a much better understanding of the green behaviour scale and feel I could now present this to a group. I feel more confident in my ability as a trainer and I look forward to my next refresher course.
Non Abusive Psychological & Physical Intervention Level Two Re-certification Trainers Award (15-10-2013) - Click here for course details

The changes that have been made I will apply to my practice.
Non Abusive Psychological & Physical Intervention Level Two Re-certification Trainers Award (15-10-2013) - Click here for course details

I will be able to deliver a more confident course in future and present more knowledge.
Non Abusive Psychological & Physical Intervention Level Two Re-certification Trainers Award (15-10-2013) - Click here for course details

Refreshed NAPPI training for the staff that have already been trained in it keeping them engaged and interested by enhancing their NAPPI experience.
Non Abusive Psychological & Physical Intervention Level Two Re-certification Trainers Award (15-10-2013) - Click here for course details

Always be prepared for the inevitable, more aware of gaining info before visits
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

The refresher has made me more aware of my surroundings
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

Ensure I am more aware of my environment and to pay more attention to subtle behavioural signs to ensure these do not escalate
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

When faced with challenging behaviour from customers I will be able to identify different situations and have refreshed the NAPPI skills should I need to
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

Be more aware of peoples body language and be prepared
Non Abusive Psychological & Physical Intervention Three Hour Refresher Training (15-10-2013) - Click here for course details

Generally being more aware of safety be able to categorise The rise from agitated and hopefully minimise risk
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I am or will be able to defend myself using the physical methods shown
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Be more aware of surroundings triggers and how to react to potential aggressors Be more aware of my mood and how this can impact on my team and service users who I am working with
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I will be more vigilant and alert to possible threats
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I am more confident in my approach to deal with high risk clients
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Be more aware of changes in service users and how to react confidently in difficult situations
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Feel able to identify risks and barriers and independently be able to use methods learned to protect my own safety
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Awareness of environment e.g. location of exits awareness of client behaviour and potential problems
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

The training has made me more aware of the understanding and knowledge that is needed to be able to do my job effectively efficiently and thorough
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Understand service user needs more efficiently be aware of safety and environment follow smart rules
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

Be more aware of safety and above all prevention of escalation
Non Abusive Psychological & Physical Intervention NAPPI Level One (14-10-2013) - Click here for course details

I am more aware of my approach to dealing with situations, and what to do to achieve a good outcome.
Non Abusive Psychological & Physical Intervention NAPPI Trainers Support (14-10-2013) - Click here for course details

I feel more confident during an incident to keep myself, others and the person I support safe.
Non Abusive Psychological & Physical Intervention NAPPI Trainers Support (14-10-2013) - Click here for course details

Be more confident to apply interventions and clarity where boundaries are set.
Non Abusive Psychological & Physical Intervention NAPPI Trainers Support (14-10-2013) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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