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Participant Feedback

Below is recent feedback received from our course participants. Participants were asked what things will they do differently in thier job as a result of the training:


I can think about how to diffuse potentially dangerous situations in a much more effective manner.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

The ability to remain calm and confident is due to having the knowledge from the training for both parties to remain safe. I have enjoyed learning about the red behaviour scale and intend to put in place within the service that is a very good piece of work to enable the staff to work more effectively according to the individual needs.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

Hopefully remove the majority of the danger. it has empowered me with assertiveness and confidence. I hope this will restore the services users confidence in me and leads to a happier and more fulfilled supported relationship.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

Update on the skills ~I wanted to learn, also the green behaviour scale will help towards changing the quality of life of the people we support at our care home.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

Have learnt physical interventions which will improve how I support individuals and also different avoidance techniques. Lalemand behaviour scales very interesting and a lot easier to understand than previous training models.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I feel the training will give me more confidence in my job and really help me to understand what might trigger challenging behaviours. How to turn it around before it goes too far and also how to understand service user needs and being able to bring things and try new things into their everyday lives.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I will feel safer knowing I can do the moves better and the staff I work with know them also and what we are doing together.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (04-02-2014) - Click here for course details

I feel that the Lalemand red and green behaviour scales would be really helpful in the place I work, especially for new members of staff. I also think the documentation activity would be good to implement. I have enjoyed this course.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

I found the Lalemand red and green behaviour scales very informative about the service user. Also the way to restrain service users without force was very good and gave me more confidence if I had to use this.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

the red/green behaviour scale is really good and would be useful for some of our service users. The guidance technique is also really good and would be useful for some of our service users to have in their care plan.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Staff will implement the red and green behaviour scales- very useful for improving the clarity of incident reports/ recording potential triggers and distraction/ deescalation techniques. General increase in confidence in dealing with challenging behaviour.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Red and green behaviour scales can be implemented into the service. Confidence in dealing with challenging behaviour more effectively and being person centred.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

it gives piece of mind doing this course, and gives the worker confidence. The red and green behaviour scales should be implemented into our workplace.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Using the red and green behaviour scales would help the place I work at. It would be helpful to all staff new or old to the service.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

more confidence in dealing with challenging situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (29-01-2014) - Click here for course details

Makes me feel safer and more confident in my workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two Re-certification (29-01-2014) - Click here for course details

Use clear communication between team members; employ NAPPI techniques as a safe option for intervention
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I will maintain a persistent rapport with the service users, I have realised different triggers do different things and I feel safer within my job given the new techniques
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Be more aware and more positive and be confident in my work in supporting people and to use RPI correctly and efficiently and learnt about NAPPI
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Psychological aspects were very good and also the physical SMART. Will be very helpful in the job we currently do for the safety of everyone involved. It will refresh our knowledge in the conduct of our duties
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Hopefully co-ordinate responses and work more closely in a team, in crisis situations
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

Have a better understanding and respond more affectively to behaviours before they escalate
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I feel ready to introduce NAPPI into the service with confidence
Non Abusive Psychological & Physical Intervention NAPPI Level Two (21-01-2014) - Click here for course details

I will feel more confident in my role as a support worker knowing the NAPPI skills as I will be able to keep residents safe as well as myself and other staff.
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

Will make me more confident in dealing with with situations in the workplace
Non Abusive Psychological & Physical Intervention NAPPI Level Two (20-01-2014) - Click here for course details

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NAPPI uk Ltd, 64 Falsgrave Road, Scarborough, North Yorkshire, YO12 5AX

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