True Gold

Cheryl Henderson, from Elder Care, is one of our Reducing Resistance to Essential Care trainers (the first in Scotland). Cheryl came up with the idea of a Helpful Hints tool to use as an aide-memoir and approached NAPPI managing director Helen Tait, who approved its use.

Helen explained that as Cheryl is currently undertaking the Certificate in Education and Training that her Helpful Hints tool met one of the assessment criteria for her award. RREC Trainer Jay Reece-Sumner was tasked with the responsibility to sign-off the tool and said, "Cheryl's tool - true gold in my opinion".